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Bewertungen von Royal Ascot Hotel

4 out of 5
Royal Ascot Hotel
Khalid Bin Walid Road, Bur Dubai, Dubai

Bewertungen

7,4

Gut

31 von insgesamt 123 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
51 von insgesamt 123 Gästebewertungen haben eine Bewertung von 8 - Gut" "
18 von insgesamt 123 Gästebewertungen haben eine Bewertung von 6 - Okay" "
12 von insgesamt 123 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
11 von insgesamt 123 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7,8/10

Sauberkeit

7,6/10

Personal & Service

7,8/10

Ausstattung

7,4/10

Zustand der Unterkunft

7,8/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Ruediger

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Akzeptables Hotel Nähe Altstadt
für 4 Nächte ok: sehr großes, sauberes, ruhiges, etwas dunkles Zimmer mit Kochnische. 10 Minuten zu Fuß zur Haltestelle der Touristenbusse, kleine Geschäfte und Restaurants in der Nähe.
Aufenthalt von 4 Nächten im November 2017

2/10 – Ungenügend

Sanja , Zürich

Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Indisches Hotel und mitten in indischen Viertel
Der Aufenthalt im Royal Ascot Hotel war eine Katastrophe. Die Lage war mitten in einem indischen viertel. Es war immer sehr viel los und man konnte nicht einmal der Strasse entlang laufen oder in die Supermärke gehen. Es roch sehr unangenehm im Hotel vor allem wenn man in den Lift wollte. Man hatte das Gefühl man ist in Indien und nicht in Dubai ! Mehrmals wurde an der Rezeption nach einem Adapter gefragt, jedoch erfolglos. Es hiess im Zimmer hat es genügend europäische Steckdosen. Es hatte nur 2 Steckdosen. Das Essen ( wir hatten nur Frühstück ) konnte man nicht essen. Auch dieses wurde hauptsächlich nach indische Küche gekocht. Jeden Morgen war das gleiche Essen am Buffet. Das Personal war unfreundlich und überhaupt nicht sympathisch oder hilfsbereit. Das war unser erster und letzter Aufenthalt in diesem Hotel !!!
Aufenthalt von 6 Nächten im Oktober 2017

10/10 – Hervorragend

Hardial Singh

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Should be more choice TV channel also U Tube should have been available
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Mr. Chand Raina, General Manager am 6. März 2024
Dear Mr. Hardial Singh, Thank you for taking the time to post a review of your stay at the Royal Ascot Hotel. We truly appreciate receiving your feedback as guest reviews are important to us. Your comments have been shared with the team. Best regards.Chand RainaGeneral Manager

10/10 – Hervorragend

Ahmad Ramesh

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Mr. Chand Raina, General Manager am 20. Feb. 2024
Dear Mr. Ramesh,Thank you for choosing Royal Ascot Hotel and for taking the time to rate us. We are delighted to know that you enjoyed your stay. Your positive feedback is truly appreciated. It was a pleasure to have you as our guest and we hope to see you again soon. Best regards,Chand RainaGeneral Manager

4/10 – Schlecht

Nisar

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
This hotel is not a family friendly hotel. A lot of noise during night time, hardly we were able to sleep. Preference is given to the night club activities. Dubai government has to curb these nightclub activities otherwise it’s difficult for a family to come and enjoy the Dubai city.
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Mr. Chand Raina, General Manager am 3. Jan. 2024
Dear Mr. Nisar, We appreciate receiving your feedback as guest reviews are important to us. It is with regret to note of the experience you had during your stay, our sincere apologies for the inconvenience. Your comments have been shared with the concerned department for appropriate action.Sincerely, Chand Raina General Manager

10/10 – Hervorragend

Monika

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
very friendly and attentive staff at Reception, great breakfast buffet
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Mr. Chand Raina, General Manager am 3. Nov. 2023
Dear Ms. Monika, Thank you for taking the time to share your experience. We are pleased to know that you enjoyed your stay with us and appreciate receiving your feedback as guest reviews are important to us. It was a pleasure to have you as our guest and we hope to see you again soon. Best regards,Chand RainaGeneral Manager

10/10 – Hervorragend

Kamaljit

Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Mr. Chand Raina, General Manager am 16. Nov. 2023
Dear Kamaljit, Thank you for choosing Royal Ascot Hotel and for taking the time to post a review. We truly appreciate your positive feedback. It was a pleasure to have you as our guest and we hope to see you again soon. Best regards, Chand RainaGeneral Manager

10/10 – Hervorragend

Tammy

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great place for the price point. Would stay here again.
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Mr. Chand Raina, General Manager am 20. Okt. 2023
Dear Mr. Tammy,Thank you for taking the time to share your experience. We truly appreciate your positive feedback and happy to know that you enjoyed your stay with us.It was a pleasure to have you as our guest and we look forward to your next visit. Best regards,Chand RainaGeneral Manager

4/10 – Schlecht

Dan

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Mr. Chand Raina, General Manager am 3. Nov. 2023
Dear Mr. Dan, Thank you for taking the time to post a review of your stay at the Royal Ascot Hotel. We truly appreciate receiving your feedback as guest reviews are important to us. It was a pleasure to have you as our guest and we hope to see you again soon. Best regards,Chand RainaGeneral Manager

10/10 – Hervorragend

Yao

Aufenthalt von 1 Nacht im August 2023
Antwort von Mr. Rajesh Kumar, Front Office Manager am 9. Aug. 2023
Dear Yao, Thank you for taking the time to share your experience. We highly appreciate your feedback and glad to know that you enjoyed your stay with us. It was a pleasure to have you as our guest and we hope to see you again soon. Best regards, Rajesh KumarFront Office Manager

2/10 – Ungenügend

Farhanaz

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Couldn’t sleep well at night Too much noise from upper floor till Late As they have night club
Aufenthalt von 7 Nächten im Juli 2023
Antwort von Mr. Rajesh Kumar, Front Office Manager am 9. Aug. 2023
Dear Farhanaz,We appreciate receiving your feedback as guest reviews are important to us to improve our services. Our sincere apologies for the inconvenience caused by the noise from the bar. We do hope that this experience will not hinder you for a repeat stay as we look forward to welcome you back to Royal Ascot Hotel. Sincerely,Rajesh KumarFront Office Manager

10/10 – Hervorragend

Wisam, Brooklyn

Aufenthalt von 4 Nächten im Oktober 2022
Antwort von Christopher Kramer, Hotel Manager am 24. Feb. 2023
Dear Wisam, Thank you for choosing Royal Ascot Hotel. We hope you enjoyed your stay with us and looking forward to your next visit. Best regards.Christopher KramerHotel Manager

10/10 – Hervorragend

Patrick

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im September 2022
Antwort von Christopher Kramer, Hotel Manager am 10. Okt. 2022
Dear Patrick, Thank you for choosing to stay at the Royal Ascot Hotel. We hope you enjoyed your visit and looking forward to see you back again soon. Best regards.Christopher KramerHotel Manager

10/10 – Hervorragend

Abdul Wahid

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent!
Aufenthalt von 5 Nächten im September 2022
Antwort von Christopher Kramer, Hotel Manager am 14. Sept. 2022
Dear Abdul, Thank you for taking the time to post a review following your recent stay. We truly appreciate sharing your feedback with us and hope you to see you back at the Royal Ascot Hotel on your next visit. Sincerely, Christopher KramerHotel Manager

10/10 – Hervorragend

David

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Gran opción
Gran opción. Cerca de todo, el staff muy amable. Buena limpieza. Sin duda una gran opción con todos los beneficios a un gran precio. Sin duda volveré a estar en este hotel.
Aufenthalt von 6 Nächten im Mai 2022
Antwort von Christopher Kramer, Hotel Manager am 9. Juni 2022
Dear David, Thank you for posting such a wonderful review following your recent stay at the Royal Ascot. We are delighted that you enjoyed your stay. Your positive feedback has been shared with the team and it is a great pleasure to receive such kind words and compliments from our valued guests. Once again, thank you for sharing your experience and we certainly look forward to see you back at the Royal Ascot in the near future. Sincerely, Christopher Kramer Hotel Manager

4/10 – Schlecht

munaf

Geschäftlich gereist
Verbesserungswürdig: Zustand der Unterkunft
Hi It’s okay, it wasn’t 4star hotel service experience, they don’t have single usb charge points, very poor room service, I would try different hotel next time. Thank you
Aufenthalt von 1 Nacht im März 2022
Antwort von Christopher Kramer, Hotel Manager am 9. März 2022
Dear Munaf, Thank you for taking the time to post a review and for providing us with your feedback. It was disappointing to note that you didn't enjoy your stay with us. While I wish you had a better experience. We apologize for your disappointment. Your feedback has been shared with the team for appropriate action. We appreciate sharing your experience with us and again we apologize that we were unable to meet your full expectation on this occasion. Hope you will give us the opportunity to serve you well in the near future. Sincerely, Christopher Kramer Hotel Manager

10/10 – Hervorragend

Nouri, Burlington

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Location of property is unique walking distance to metro ,public transportation , Taxi, Gold souk in Deira across the creek by boat for one cost of one Dirham ,Sport bar. Rooms are very spacious , and on top of all reasonable price .I have been stating at Royal Ascot for many years.
Aufenthalt von 4 Nächten im September 2021
Antwort von Christopher Kramer, Hotel Manager am 9. März 2022
Dear Nouri, Thank you so much for always choosing to stay at the Royal Ascot. We are very pleased to know that you are one of our loyal guests and found our location, facilities and services to your satisfaction. Knowing that we were able to meet your full expectation and made your stay enjoyable is a great pride for the entire team. Once again, thank you for your patronage and we certainly look forward to see you back at the Royal Ascot in the near future. Sincerely, Christopher Kramer Hotel Manager

6/10 – Okay

Anup

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Stay in Sunny DUBAI !!
The check in was very tough. We booked two rooms and they did not allow the kid in second room while the web site says sleep up to four people. They charged us for extra BED. Not good. I am disappointed.
Aufenthalt von 2 Nächten im November 2020

10/10 – Hervorragend

Michel, BRUZ (FRANCE)

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Calme, Personnel serviable et aimable, Chambre spacieuse, Propreté, etc...
Aufenthalt von 1 Nacht im März 2020

8/10 – Gut

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Clean and nice
It is a well located hotel, clean and neat.
Aufenthalt von 3 Nächten im Februar 2020
Antwort von RAJESH KUMAR am 8. März 2020
Dear Guest, Greetings from Royal Ascot Hotel ! Thank you for sharing your feedback . We at Royal Ascot strive to offer the best experiences for our guests and we are happy to learn that our efforts had reflected on your stay. We look forward to hosting you again for another good experience

2/10 – Ungenügend

sunil

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Horrible
Aufenthalt von 1 Nacht im Februar 2020

8/10 – Gut

Anonymous

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good excellent, nice staff and very clean overall nice experience staying here
Aufenthalt von 6 Nächten im November 2019
Antwort von RAJESH KUMAR am 8. März 2020
Dear Guest, Greetings from Royal Ascot Hotel ! Thank you for sharing your feedback . We at Royal Ascot strive to offer the best experiences for our guests and we are happy to learn that our efforts had reflected on your stay. We look forward to hosting you again for another good experience

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Juli 2019
Antwort von RAJESH KUMAR am 8. März 2020
Dear Guest, Greetings from Royal Ascot Hotel ! Thank you for sharing your feedback . We at Royal Ascot strive to offer the best experiences for our guests and we are happy to learn that our efforts had reflected on your stay. We look forward to hosting you again for another good experience

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Close to places with metro access and also within walk able distance.
Aufenthalt von 3 Nächten im Juli 2019
Antwort von RAJESH KUMAR am 8. März 2020
Dear Guest, Greetings from Royal Ascot Hotel ! Thank you for sharing your feedback . We at Royal Ascot strive to offer the best experiences for our guests and we are happy to learn that our efforts had reflected on your stay. We look forward to hosting you again for another good experience

8/10 – Gut

Meet

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Mai 2019
Antwort von Rajesh Kumar am 13. Juli 2019
Dear Valued Guest, Greetings of the day! We see that you have scored us 8 out 10 and enjoyed your stay with us. Do share with us a bit more about your stay or if you have any suggestions for the betterment of our services. We look forward in welcoming you back. Warm Regards Rajesh Kumar Front Office Manager

4/10 – Schlecht

Verifizierter Reisender

Mit einer Gruppe gereist
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Very rundown facilities TV set not working upon arrival cold lukewarm water for shower and linen not replaced when asked for it
Aufenthalt von 1 Nacht im April 2019
Antwort von RAJESH am 30. Apr. 2019
Thank you for posting your feedback. It was a pleasure to have you as our guest . I sincerely apologize for the inconvenience during the stay. your feed back has been reported to the higher management and needful will be done. . Your kind feedback is very much appreciated and we look forward to welcoming you back again soon.

2/10 – Ungenügend

Anand

Verbesserungswürdig: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im April 2019
Antwort von Rajesh Kumar am 13. Juli 2019
Dear Valued Guest, Greetings! We thank you for choosing Royal Ascot Hotel as your choice of stay. We see that you have scored us 2 out of 10. If we may request you to share a bit more, in case you faced any issues or have any suggestions. Looking forward to hearing from you. Warm Regards, Rajesh Kumar, Front Office Manager

4/10 – Schlecht

Jerome

Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Paid more for the stay than what was indicated on the booking confirmation. Loud music at a party on the Hotel terrace even at 12 midnight
Aufenthalt von 1 Nacht im März 2019
Antwort von RAJESH am 30. Apr. 2019
Dear Mr Jerome, Thank you for posting your review on Expedia With regards from the music from the Terrance has been noted and the needful will be done. I sincerely apologize for the inconvenience. . Your kind feedback is very much appreciated and we look forward to welcoming you back again soon.

6/10 – Okay

SOONKI

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
화장실에 곰팡이가 많응
Aufenthalt von 1 Nacht im März 2019
Antwort von RAJESH am 23. Apr. 2019
Dear Guest, Greetings from Royal Ascot Hotel ! Thank you for sharing your feedback .. We at Royal Ascot strive to offer the best experiences for our guests and we are happy to learn that our efforts had reflected on your stay. We will take care toilet mold We look forward to hosting you again for another good experience. Best regards, Rajesh Kumar Front office manager

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2019
Antwort von RAJESH am 23. Apr. 2019
Dear Guest, Greetings from Royal Ascot Hotel ! Thank you for sharing your feedback . We at Royal Ascot strive to offer the best experiences for our guests and we are happy to learn that our efforts had reflected on your stay. We look forward to hosting you again for another good experience.

8/10 – Gut

John

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Pleasant stay
Willing, able and flexible staff in all departments.
Aufenthalt von 4 Nächten im Februar 2019
Antwort von Rajesh Kumar am 13. Juli 2019
Dear Guest, Greetings from Royal Ascot Hotel! Thank you for taking time in giving us your valuable feedback and the hotel aims at giving full 100% guest satisfaction services. We are pleased to know that you were happy with your stay and we look forward in welcoming back .

10/10 – Hervorragend

Verifizierter Reisender

Aufenthalt von 4 Nächten im Februar 2019
Antwort von Rajesh Kumar am 13. Juli 2019
Dear Valued Guest,Greetings from Royal Ascot Hotel. We thank you for scoring us a total 5 and we are happy to know your stay was good. We look forward in welcoming you back in the near future.

4/10 – Schlecht

Linda

Verbesserungswürdig: Personal & Service
Not so fabulous
Night club in hotel so music that can be heard from rooms. Not great for sleeping. Staff do not know their stuff. Hard to get any advice from them regards to hotel, local area, tours. Don’t feel confident with the answers
Aufenthalt von 7 Nächten im Januar 2019
Antwort von Rajesh Kumar am 13. Juli 2019
Dear Valued Guest, Greetings of the day! We thank you for choosing Royal Ascot Hotel and sharing with us your valuable feedback. We apologize for the inconvenience caused due to the music and with regards to the hotel facilities and local knowledge not knowing by the staff, it will be definitely highlighted to the concerned departments and will have the team briefed on the same. We look forward in welcoming you back in the near future and making your stay memorable one. Warm Regards, Rajesh Kumar Front Office Manager

8/10 – Gut

Anil

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
It was good trip as stayed in this hotel few times. However this time the reception did not do a good job first of all for not alloting the non smoking room in the first place and also forgot to give the documents delivered by company to the room and neither informed about it.
Aufenthalt von 6 Nächten im Oktober 2018
Antwort von Rajesh kumar am 24. Nov. 2018
Dear Guest, Thank you for the feedback on your recent stay at the Royal Ascot Hotel Bur Dubai! At the outset, please accept my sincere apologies for the inconvenience caused by this experience. Your comments are valuable to us and will only help us get better. Royal Ascot Hotel is known to strive and deliver efficient service standards and we are saddened to know that we have not achieved this. On another note, all the points that you have mentioned have been noted and will be addressed immediately. I can assure you that the necessary corrective action has been taken to ensure this little lapses in service will not happen again. We appreciate your review and do hope that you will give us another opportunity to serve and enhance your visit. we look forward to being at your service for future occasions at Royal Ascot Hotel Bur Dubai!. Warm Regards, Rajesh Kumar Front Office Manager

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Property is in the center of the city and easily accessible by metro, bus and taxi. Close to the airport.
Aufenthalt von 4 Nächten im Oktober 2018
Antwort von Rajesh kumar am 24. Nov. 2018
Dear Valuable Guest, Thank you for taking the time to write this review. It is with much pleasure I read your kind acknowledgment of our Services. It makes our efforts so much more worthwhile knowing that our staff are appreciated. I have shared your comments with my team and they are all delighted. We highly appreciate your review and we all look forward to welcome you back in the near future at Royal Ascot Hotel. Sincerely yours, Rajesh kumar Front Office Manage

2/10 – Ungenügend

Pankaj, London

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Hotel review
Was worst experience staying at this hotel ever. Its not even worth 1 star. When we arrived early in hotel after 6am. The guy in reception said we had to 10 11 and 12 as no room was available. Then he said we can check in early if we paid 100 dhs. He lied and was making money. The room was horrible. The shower was hot even on the cold setting. We complained twice but nothing was done. Making excuses. The breakfast was awful. It only catered for Indian people. The omlette they had was stale. My friend found hair on one his breakfast food and the manager blamed the hotel guest. The standard of this hotel is really bad. I would like get my money back from stay. I would not reccomend this hotel to anyone. Very substandard and horrible.
Aufenthalt von 4 Nächten im September 2018
Antwort von Rajesh kumar am 13. Juli 2019
Dear Valued Guest, Greetings of the day! We thank you for choosing Royal Ascot Hotel. Early check in is purely subject to availability. You were informed to pay AED 100 for early room charges as that is the hotel policy. On the other set we apologize for the inconvenience caused with the shower in the room. Since majority of the hotel guests are Indian the restaurant cater to more of Indian dishes, however if you inform it to the Restaurant in charge something could be done. We will will inform the breakfast issue with the concerned Chef and he will look in to the matter. On another note, all the points that you have mentioned have been noted and will be addressed immediately. I can assure you that the necessary corrective action has been taken to ensure this little lapses in service will not happen again. We appreciate your review and do hope that you will give us another opportunity to serve and enhance your visit. we look forward to being at your service for future occasions at Royal Ascot Hotel Bur Dubai!. Warm Regards, Rajesh Kumar Front Office Manager

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im September 2018
Antwort von Rajesh Kumar am 13. Juli 2019
Dear Valuable Guest,Greetings of the day! We thank you choosing Royal Ascot Hotel. We see that you have scored us 3 out a total 5. If we may request you to share with us any issues faced or suggestions to help improve our standards. Warm Regards Rajesh Kumar Front Office Manager

8/10 – Gut

Abdullah

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
ممتازة ولكن يوجد هناك ريحة سجائر
Aufenthalt von 1 Nacht im Juni 2018

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Loved this spacious hotel in the old part of town, We had a huge room. The staff were very friendly and obliging with a nice decent sized pool on the roof. They served a good buffet breakfast, also a great Indian restaurant on the roof top. Near enough to walk through the local shops to the Creek with boats to the old Souk, riverside restaurants and river trips. I would definitely book there again
Aufenthalt von 2 Nächten im April 2018
Antwort von Rajesh kumar am 24. Mai 2018
Dear Valuable Guest, Thank you for taking the time to write this review. It is with much pleasure I read your kind acknowledgment of our Services. It makes our efforts so much more worthwhile knowing that our staff are appreciated. I have shared your comments with my team and they are all delighted. We highly appreciate your review and we all look forward to welcome you back in the near future at Royal Ascot Hotel. Sincerely yours, Rajesh kumar Front Office Manager

6/10 – Okay

Alex, South Sudan

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
It was not that I expected
Briefly, the restaurant facilities available are mostly oriented to Indian nationality customers
Aufenthalt von 1 Nacht im April 2018
Antwort von Rajesh Kumar am 13. Juli 2019
Dear Valued Guest, Greetings of the day! We thank you for choosing Royal Ascot Hotel and taking time in giving us your feedback. The hotel has mostly Indian cuisine restaurant and also Chinese restaurant which is currently under renovation. We look forward in welcoming you back and serving you in the near future. Warm Regards Rajesh Kumar Front Office Manager

6/10 – Okay

PRASOON, markham

Gut: Sauberkeit und Komfort des Zimmers
Nice hotel though far from downtown
It was overall a good experience .. breakfast was olay. It was more of indian food than continental.lobby was good . Travel desk was very helpful to chose the excursions.
Aufenthalt von 2 Nächten im März 2018
Antwort von Rajesh Kumar am 13. Juli 2019
Dear Valued Guest, Greetings of the day! We thank you for choosing Royal Ascot Hotel and taking time in giving us your valuable feedback. The food is mostly Indian based however we will inform the Head Chef and see if something can be done. We are glad to know the hotel travel desk was helpful towards you. We look forward in welcoming you back in the near future. Warm Regards Rajesh Kumar Front Office Manager

8/10 – Gut

Dilbagh Rai, Toronto,Ont. Canada

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
It’s close to the businesses I do my business with
I often stay there and this time they gave me better service! Room was clean and large enough to enjoy it. Thanks
Aufenthalt von 1 Nacht im März 2018
Antwort von Rajesh Kumar am 13. Juli 2019
Dear Valued Guest, Greetings of the day! We thank you for choosing Royal Ascot Hotel and taking time in giving us your valuable feedback with us. We are glad to know you enjoyed your stay with us and was happy with hotel services. We look forward in welcoming you back again. Warm Regards, Rajesh Kumar Front Office Manager

4/10 – Schlecht

D, uj

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
Toi much noise of club
I wasvon 5th floor still there so much music noise from the arabic club
Aufenthalt von 2 Nächten im März 2018
Antwort von Rajesh Kumar am 13. Juli 2019
Dear Valued Guest, Greetings from Royal Ascot Hotel. We thank you for taking time in giving us your feedback. On behalf of my team we apologize for the inconvenience caused due to the music. We look forward in serving you again. Warm Regards, Rajesh Kumar Front Office Manager

8/10 – Gut

Naveed

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
I found it good, only concern is that room service is bit slow. Otherwise overall this is a good place to stay with easy access to local area, dining and approach.
Aufenthalt von 1 Nacht im März 2018
Antwort von Rajesh Kumar am 13. Juli 2019
Dear Valued Guest, Greetings! We thank you for choosing Royal Ascot Hotel and taking time in giving us your valuable feedback. With reference to the room service it will be shared with the concerned department head. We look forward in welcoming you. Warm Regards, Rajesh Kumar Front Office Manager

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Very close to the Metro Station & Main Bus termina
Convenient location for using the local transport. We enjoyed our experience of visiting the city sights using the modern, comfortable, low cost metro..
Aufenthalt von 2 Nächten im März 2018
Antwort von Rajesh Kumar am 13. Juli 2019
Dear Valuable Guest, Greetings of the day! We thank you choosing Royal Ascot Hotel and for giving us your valuable feedback. We are glad to know you enjoyed your stay with us and look forward in serving again. Warm Regards Rajesh Kumar

10/10 – Hervorragend

NARENDRA

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
great hotel
we had a great stay check in & check out was great rooms were clean room service was very fast
Aufenthalt von 4 Nächten im Februar 2018
Antwort von RAJESH KUMAR am 8. März 2020
Dear Guest, Greetings from Royal Ascot Hotel ! Thank you for sharing your feedback . We at Royal Ascot strive to offer the best experiences for our guests and we are happy to learn that our efforts had reflected on your stay. We look forward to hosting you again for another good experience

2/10 – Ungenügend

Pradeep

Gut: Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Sauberkeit und Personal & Service
Poor amenities
The hotel seems to have a secret directive to conserve electricity. The reception staff were trying to give out only one key card per room saying they were short of cards. Then, I had to shower with only luke warm all the 6 days I stayed there, despite them saying there was no problem. Yet, the Spa on top floor had scalding hot water, as it should have been.
Aufenthalt von 6 Nächten im Januar 2018

6/10 – Okay

Fatuma

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Jeg havde det godt på hotellet men om natten var det et mareridt fordi der blev spillet højt musik til de små timer.Jeg tog sovepille for,at kunne sove derfor trækker jeg en meget positiv anmeldelse fra tidligere tilbage.Nej,jeg vender ikke tilbage og vil ikke anbefale til andre
Aufenthalt von 3 Nächten im Januar 2018

8/10 – Gut

Haddad, Saudi

Gut: Personal & Service und Komfort des Zimmers
Overall it was okay, value for money
Room was good in size, TVs are not up to expectation Nice room service
Aufenthalt von 4 Nächten im November 2017
Antwort von Rajesh Kumar am 13. Juli 2019
Dear Valued Guest, Greetings of the day! We thank you for choosing Royal Ascot Hotel and taking time in giving us your feedback. Furniture and Gym facilities will be informed to the concerned departments. The hotel TV channels are standard and it cannot be changed. We are glad to know your over all stay was good and we look forward in welcoming you in the near future. Warm Regards Rajesh Kumar Front Office Manager

8/10 – Gut

pensan, khartoum

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
立地、コスパ等全てのバランスが良く定宿へ。
料金がリーズナブルなのに、豪華な仕立てで部屋も広い。空港からも近く、ショッピングエリアや人気ディスコも徒歩圏内。ブルジュドバイは少し遠いかも。室内の空調が寒すぎるときはエアコン切れば快適になります。
Aufenthalt von 2 Nächten im November 2017