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Bewertungen von The Town House

4 out of 5
The Town House
The Town House, 24 Loch Promenade, Douglas, Isle of Man

Bewertungen

9,6

Außergewöhnlich

37 von insgesamt 45 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
7 von insgesamt 45 Gästebewertungen haben eine Bewertung von 8 - Gut" "
1 von insgesamt 45 Gästebewertungen haben eine Bewertung von 6 - Okay" "
0 von insgesamt 45 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
0 von insgesamt 45 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,8/10

Sauberkeit

9,6/10

Personal & Service

9,4/10

Ausstattung

9,6/10

Zustand der Unterkunft

9,4/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Anke, Geldern

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Sehr schönes Hotel, mit sehr gut ausgestatter Küche, Fön, Bügeleisen etc. Die Zimmer werden jeden Tag gereinigt. Das gesamte Hotel ist sehr sauber und das Personal sehr freundlich. Ein perfekter Aufenthalt auf einer wunderschönen Insel.
Aufenthalt von 9 Nächten im Oktober 2018
Antwort von Katya, Hotel Manager am 4. Nov. 2018
Vielen Dank für Ihre freundliche Rückmeldung Anke. Wir würden uns freuen, Sie wieder zu begrüßen.

8/10 – Gut

Shelley

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Dylan

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Spacious, great views, nice kitchen with food provided. Close to the sea with shopping/bars/restaurants nearby. Very accommodating and friendly and personable staff. Would love to come back!
Aufenthalt von 5 Nächten im September 2023
Antwort von Katya, Hotel Manager am 11. Sept. 2023
Dylan, thank you so much for your kind words, we are very happy to know that you've enjoyed your stay with us and we really hope to welcome you back again!

10/10 – Hervorragend

Rennie

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Thoroughly enjoyed my stay here, would fully recommend.
Aufenthalt von 1 Nacht im September 2023
Antwort von Katya, Hotel Manager am 11. Sept. 2023
Thank you so much Rennie, we will be happy to welcome you back.

10/10 – Hervorragend

Ailia

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great concept of having hotel options in an apartment. Good location on seafront with easy access to shops, restaurants and public transport. Staff were lovely and helpful. Gym and laundry were a nice bonus for a small hotel. 2 minutes drive or 5 mins walk from ferry terminal. Only downside was the rear rooms look onto the back of other buildings, but didn’t bother us as we were out and about most of the day.
Aufenthalt von 8 Nächten im August 2023
Antwort von Katya, Hotel Manager am 21. Aug. 2023
Thank you so much for such a lovely feedback Ailia. We will be happy to welcome you back.

8/10 – Gut

myra

Mit der Familie gereist
Gut: Ausstattung
Nice hotel.
Aufenthalt von 1 Nacht im August 2023
Antwort von Katya, Hotel Manager am 21. Aug. 2023
Thank you for your kind words.

8/10 – Gut

Douglas

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very comfortable and homey, pass code system worked very well. Excellent location, walking distance to bus, train station, Strand Street, Promenade. Nice bakery nearby and excellent shopping at Marks and Spencer.
Aufenthalt von 14 Nächten im Juni 2023
Antwort von Katya, Hotel Manager am 4. Juli 2023
Thank you Douglas, we hope to welcome you back.

10/10 – Hervorragend

David

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great location. Comfortable apartment.
I enjoyed my stay. Apartment was comfortable with small kitchen dining area, living area and bedroom. Laundry facilities in building. Location was very convenient. Central location in Douglas and short walk to ferry terminal.
Aufenthalt von 3 Nächten im Juni 2023
Antwort von Katya, Hotel Manager am 19. Juni 2023
Thank you David, we hope to welcome you back.

10/10 – Hervorragend

Clive

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location - lots of space in the apartment 👍
Aufenthalt von 3 Nächten im Februar 2023
Antwort von Katya, Hotel Manager am 24. Feb. 2023
Thank you Clive, we hope to welcome you back.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Superb stay - everything was perfect for us.
Superb stay - everything was perfect for us. Wouldn't hesitate to stay again!
Aufenthalt von 3 Nächten im September 2022
Antwort von Katya, Hotel Manager am 20. Sept. 2022
Thank you so much for your review. We hope to welcome you back.

10/10 – Hervorragend

Ronnie

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
we had a gorgeous apartment on the 2nd floor with fantastic views of the sea, amazing location 5 mins walk from the ferry terminal and the town centre is very close, the bus stop is right outside the hotel which is handy, we even got an email from the hotel asking what we would like in our welcome pack, That was a lovely touch, we are already considering booking again
Aufenthalt von 2 Nächten im August 2022
Antwort von Katya, Hotel Manager am 9. Aug. 2022
Thank you so much for such a lovely review Ronnie. We are happy to know that you enjoyed your stay with us and we hope to welcome you back!

10/10 – Hervorragend

Laura

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This apartment had a beautiful bay window view of the sea and the little castle in the bay. There is a small lift which was great for bringing up luggage. There was a fully stocked kitchen and they provided bread, butter, jam and some cake/cookies, coffee and tea. The reception was able to print our boarding tickets, as apparently IOM airport doesn't take boarding tickets from mobile devices for some reason.
Aufenthalt von 2 Nächten im Juli 2022
Antwort von Katya, Hotel Manager am 25. Juli 2022
Thank you so much for your kind review. We are pleased to know that you have enjoyed your stay and we hope to welcome you back.

10/10 – Hervorragend

Marie

Aufenthalt von 1 Nacht im Juni 2022
Antwort von Katya, Hotel Manager am 23. Juni 2022
Thank you for the high rating. We hope to welcome you back again.

8/10 – Gut

Ilidia

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Lovely stay
The apartments are very comfortable and it looks like they were recently renovated. In good condition and with lovely amenities. There was a basket full IOM complimentary breakfast stuff.
Aufenthalt von 1 Nacht im November 2021

10/10 – Hervorragend

Robert

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Wonderful place to stay in Douglas, Isle of Man
This facility is superb. My accommodation consisted of a living room, bedroom with en suite and a small kitchen. The bedroom and living room were spotless. I had a view out to the sea. The kitchen was very useful and was provided with tea, coffee, bread, butter/margarine and cakes. Very highly recommended.
Aufenthalt von 1 Nacht im Februar 2020
Antwort von Robert am 5. Feb. 2020
Thanks a lot for your generous review Robert. We hope to welcome you back again.

10/10 – Hervorragend

Sam

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im Oktober 2019
Antwort von Sam am 16. Okt. 2019
Thank you for rating us so high Sam. We hope to welcome you back again.

10/10 – Hervorragend

josephine

Aufenthalt von 2 Nächten im September 2019

10/10 – Hervorragend

Ilidia

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
comfy hotel
Lovely comfortable hotel, run.by very professional, courteous and competent people.
Aufenthalt von 6 Nächten im September 2019
Antwort von Katya, Hotel Manager am 24. Sept. 2019
Thank you so much Llidia, we'll be happy to welcome you back.

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Fabulous. Spotless . Spacious. I loved it. Great location and lovely homemade cakes.
Aufenthalt von 2 Nächten im September 2019
Antwort von Katya, Hotel Manager am 9. Sept. 2019
Thank you so much for such a nice review. Hope to welcome you back!

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Clean, nice property. Staff was very good, attentive and helpful. Property was too cold, so they brought us a space heater, but only serves one room, not both really. No exhaust fan in bath, so very wet everything after showering. Cramped slow old elevator. Recommend as long as you don't mind stairs or not claustrophobic. If you like to be warm just ask for the space heater before you even get there. Keep the bathroom window cracked a hair when showering. Bed was comfortable. Great view - amazing to see the tide difference .
Aufenthalt von 1 Nacht im August 2019
Antwort von Katya, Hotel Manager am 26. Aug. 2019
Thank you for your detailed review. We are very pleased to hear that you had a nice stay with us. With regards to the heating our summer temperature is around 14C overnight and for the vast majority of our gusts this is actually a bit warm. We therefore do not put the central heating on which heats the whole building and rely on electric heaters for anyone who is not used to these overnight temperatures. We have several and would have provided as many as you like. Douglas seafront is made up of Victorian terraced buildings and we are very fortunate to have a lift. It may not be very fast but it is an excellent facility to carry bags up and down stairs which many do not enjoy on the Prom.

10/10 – Hervorragend

Marjorie

Aufenthalt von 5 Nächten im August 2019

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Lovely clean apartment, everthing was like new, well stocked kitchen and welcome hamper with milk, bread ect. Next time i'll get a sea view
Aufenthalt von 7 Nächten im August 2019
Antwort von Katya, Hotel Manager am 14. Aug. 2019
Thank you for such a generous review. We will be happy to accommodate you again.

10/10 – Hervorragend

Henry

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
We stayed for two nights and the staff were lovely and helpful. Rooms were well equipped and spotless. Loved the art work, we were in the Caneletto Suite, loved the chandeliers and the decor. Would recommend this hotel👍
Aufenthalt von 2 Nächten im August 2019
Antwort von Katya, Hotel Manager am 8. Aug. 2019
Thank you so much for such a wonderful review Henry. We are happy to know that you've enjoyed your stay. Hope to welcome you back again.

10/10 – Hervorragend

Verifizierter Reisender

Aufenthalt von 2 Nächten im Juli 2019
Antwort von Katya, Hotel Manager am 31. Juli 2019
Thank you for reviewing us.

10/10 – Hervorragend

Verifizierter Reisender

Aufenthalt von 2 Nächten im Juni 2019
Antwort von Katya, Hotel Manager am 13. Juni 2019
Thank you.

10/10 – Hervorragend

Andrew

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Mai 2019
Antwort von Katya, Hotel Manager am 30. Mai 2019
Thank you Andrew. We will be happy to welcome you back.

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Welcoming staff, lovely comforting room's with fantastic view of Douglas promenade.
Aufenthalt von 1 Nacht im April 2019
Antwort von Katya, Hotel Manager am 18. Apr. 2019
Thank you for taking the time to review your stay. We are so pleased that you enjoyed your stay. We hope to welcome you back.

10/10 – Hervorragend

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Spacious, clean, very well situated, fantastic local coffee and marmelade.....
Aufenthalt von 3 Nächten im April 2019
Antwort von Katya, Hotel Manager am 15. Apr. 2019
Thank you so much. We will be happy to welcome you back.

10/10 – Hervorragend

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Always a pleasure to stay here- easy check in and out- very clean and well appointed
Aufenthalt von 3 Nächten im März 2019
Antwort von Katya, Hotel Manager am 1. Apr. 2019
Thank you for your kind words. We hope to welcome you back again soon.

10/10 – Hervorragend

Robert

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Hard to fault in any way!
The Town House is a great place to stay. A real home from home; a full size on bedroom apartment with great outlook out to sea. Comfortable and spotlessly clean, it was hard to fault and I was actually a little sad to leave.
Aufenthalt von 2 Nächten im Februar 2019
Antwort von Katya, Hotel Manager am 8. Feb. 2019
Thank you for such a lovely review Robert. We hope to welcome you back again.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
This is a great option, freedom to cook for yourself, but breakfast provided and cakes fresh each day too. The staff are lovely and are there when you need them but respectful of your privacy too. Great location,all rooms are clean and well equipped.
Aufenthalt von 3 Nächten im Dezember 2018
Antwort von Katya, Hotel Manager am 7. Dez. 2018
Thank you for such a generous and lovely review. We hope to welcome you back again sometime.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2018
Antwort von Katya, Hotel Manager am 7. Dez. 2018
Thank you for staying with us, we hope to see you again.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent
Aufenthalt von 1 Nacht im Oktober 2018
Antwort von Katya, Hotel Manager am 22. Okt. 2018
Thank you!

10/10 – Hervorragend

Michelle

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Perfect accommodation for our needs
Perfect location on the sea front and close to the main shopping area at the rear of the property. The apartment was very clean and well maintained- excellent shower and kitchen facilities. Ula was very helpful before our stay and answered our queries promptly. We would very much like to stay here again.
Aufenthalt von 1 Nacht im Oktober 2018
Antwort von Katya, Hotel Manager am 16. Okt. 2018
Thank you so much for the lovely review Michelle, we looking forward to you staying with us again.

6/10 – Okay

philip, uk

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Excellent location in Douglas and IOM
Would have liked a little more for the continental breakfast
Aufenthalt von 4 Nächten im September 2018
Antwort von Katya, Hotel Manager am 22. Sept. 2018
We are sorry that you were disappointed in the complimentary breakfast items provided in your room. Our apartments have fully equipped kitchens and breakfast is on a self-catering basis. However, we always send a pre-arrival questionnaire to our guests where we describe the range of items we provide and ask if there is anything else you would like us to get for you. We are very flexible with regards to breakfast. Please let us know next time what you would like us to get for you.

10/10 – Hervorragend

Maged, Hampshire

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
High standard apartment on the promenade
Very clean apartment with sea views and close to a very nice city centre. The apartment has all you need with high standard and cleaness. The staff are polite. Certainly will stay again if needed and will highly recommend. Big thank you.
Aufenthalt von 2 Nächten im August 2018
Antwort von Katya, Hotel Manager am 21. Aug. 2018
Thank you so much for your generous review Maged, we would be happy to welcome you back.

10/10 – Hervorragend

Fanny, 香港

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
值得再來的酒店
位置靠近海旁大道，交通方便，是我們非常滿意的酒店，設施齊備，每日都來清潔廚房浴室，還會添加早餐小吃，很貼心的服務。
Aufenthalt von 5 Nächten im August 2018
Antwort von Katya, Hotel Manager am 22. Aug. 2018
非常感谢您的客气话。

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Wonderful hotel!
Had a brilliant room, staff so helpful, we will be definitely going back next year
Aufenthalt von 4 Nächten im August 2018
Antwort von Katya, Hotel Manager am 10. Aug. 2018
Thank you so much for your generous review. We are delighted to hear that you enjoyed your stay. It will be a pleasure to welcome you back again!

10/10 – Hervorragend

Gaspar Jr

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
First time experience to the Senior TT races
As 1st time visitors to Douglas and the TT races, our family of 3 had a fabulous time at the Town House. Not only is the location excellent and directly in front of the promenade, but the room (fronting the main street) was superb! Highly recommended. We will be back. :)
Aufenthalt von 2 Nächten im Juni 2018
Antwort von Katya, Hotel Manager am 8. Aug. 2018
Thank you so much for your kind words Gaspar we are so pleased you and your family enjoyed your stay with us and it was our pleasure to have you as our guests. We will be happy to welcome you back sometime.

8/10 – Gut

Michael

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Not bad but had hoped for better.
Clean and comfortable. But the pictures looked much much better. Not at all bad, just not what I had hoped for. Would stay again, but with my expectations in check.
Aufenthalt von 2 Nächten im Juli 2018
Antwort von Katya, Hotel Manager am 2. Aug. 2018
Hi Michael, thank you for your review. We do our best with the pictures - actually they are all less than a year old and every apartment is profiled. I am sorry you feel mislead, we do everything we can to ensure each apartment is shown in detail. Perhaps as the apartments are all so different you may have seen one apartment and booked another. For future reference our website profiles each apartment in detail

10/10 – Hervorragend

Caroline, West Midlands

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good Location and very pleasant surroundings
Stayed for 3 nights on business, enjoy the flexibility of the serviced apartment model and there are very few available in this location. Very clean, we stocked fridge for breakfast. Lovely touch with the fresh cakes each day. Wifi could be a little flaky at times but then who's isnt! I did miss having some hair conditioner, I will remember to pack my own next time. All in all a great option for a stay here. If yuo are holidaying here the location is perfect too.
Aufenthalt von 3 Nächten im Juni 2018
Antwort von Katya, Hotel Manager am 2. Juli 2018
Thank you for your kind words Caroline, we are happy to hear that you have enjoyed your stay. We are surprised to hear that the wifi was a problem, as we have wireless access points in every room, thank you for letting us know, we will investigate it now. We will be delighted to welcome you back.

8/10 – Gut

Mark

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Clean, well kept & excellent service
Business trip. Clean and well kept apartment. Excellent service. Good location.
Aufenthalt von 3 Nächten im Juni 2018
Antwort von Katya, Hotel Manager am 20. Juni 2018
Thank you for your kind words Mark. We hope to welcome you back on some future visit.

10/10 – Hervorragend

Helen

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great place!
Lovely place, thoughtful from start to finish. I would highly recommend!
Aufenthalt von 2 Nächten im Juni 2018
Antwort von Katya, Hotel Manager am 19. Juni 2018
Thank you for your generous review Helen. We will be delighted to welcome you back again.

10/10 – Hervorragend

John, Paphos, Cyprus

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
I wish I had found the Town House years ago!
In previous trips on business to IOM I have never really found a hotel that came up to expectations. The Town House has changed all that. It is conveniently positioned near to the centre of town but on the sea front. The fairly recent conversion work has given an old victorian town house a complete makeover which is stunning. The suite I had was perfect for a week's stay on business. The lounge area was as large as I have at home. The small kitchen was well equipped so that I could cook my own breakfast and evening meals. The bedroom area and the bathroom were all modern, clean and stylish. The whole building is keyless, using just keypad entry. The rooms are all wifi equipped and the service is free. There is a restaurant nearly next door if one wants someone else to cook the breakfast or dinner. Before I arrived I was even asked what I wanted the fridge stocking up with - and it happened! I have never come across this before - incredible. Oh, and they arranged for a limo to pick me up at the airport. I only wish I had discovered The Town House several years ago.