3 Außenpools, Sonnenschirme, Liegestühle
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Bewertungen von Crystal Cove by Elegant Hotels - All-Inclusive

4 out of 5
Crystal Cove by Elegant Hotels - All-Inclusive
Applesby, Derricks, St. James

Bewertungen

8,4

Sehr gut

168 von insgesamt 360 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
118 von insgesamt 360 Gästebewertungen haben eine Bewertung von 8 - Gut" "
40 von insgesamt 360 Gästebewertungen haben eine Bewertung von 6 - Okay" "
19 von insgesamt 360 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
15 von insgesamt 360 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,8/10

Sauberkeit

8,8/10

Personal & Service

7,8/10

Ausstattung

8,2/10

Zustand der Unterkunft

7,8/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Manuel, München

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Gelungener Urlaub
Perfekt, Zimmer upgrade erhalten, Hotel kann man nur empfehlen, alle Wünsche werden sofort erfüllt, Strand perfekt, beste Strandliegen, Anbindung an die Stadt mit Bussen kein Problem, Hotelausflüge teilweise umsonst....

6/10 – Okay

René, Zürich

Gut: Sauberkeit
gutes Mittelklassehotel
Unser erster Eindruck vom Hotel war Enttäuschung. Aufgrund des doch recht hohen Preisniveaus haben wir uns mehr erwartet. Der Eindruck hat sich leider auch in den restlichen Tagen nicht geändert. Ein gutes all-inklusive Mittelklasse-Hotel, welches unserer Meinung nach schon bessere Zeiten gesehen hat. Das Frühstücksbuffet trifft voll den Geschmack der englischen Gäste, welche die Mehrheit der Gäste hier im Hotel stellt. Speisenvariation gibt es zum Mittag, als auch zum Abend. Man kann zwischen zwei Restaurants wählen. Das Personal ist bemüht, allerdings hat die amerikanische Freundlichkeit ihre Spuren hinterlassen. Es wirkt alles recht aufgesetzt, Ausnahmen bestätigen die Regel. Der Strand, welcher direkt ans Hotel grenzt ist sehr schön, zum Traumstrand reicht es allerdings nicht.

10/10 – Hervorragend

Edward

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Clean, safe, comfortable, friendly, and relaxing vacation.
Aufenthalt von 7 Nächten im Mai 2024
Antwort von Richard Daniel am 20. Mai 2024
Greetings Edward Calabrese,Thank you for your kind words. I do appreciate you taking time to leave a review about our resort. Reading such, always warm my heart. Once again, thanks for choosing crystal cove.

8/10 – Gut

Stephen D

Gut: Sauberkeit und Personal & Service
Needs more dining options and ran out of ice daily
Aufenthalt von 7 Nächten im April 2024
Antwort von CB am 13. Apr. 2024
Dear Stephen D,Thank you for your review, your feedback is very important to the team.We were sorry to learn of your above experience whilst staying with us and shall endeavor to rectify the above concerns through continued staff training to improve our product and services offered.Please accept our apology for any inconvenience caused.If your travels return you to the island, we hope to welcome you back.Sincerely,Celeste BelgraveGuest Activities Manager

4/10 – Schlecht

Stephanie

Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im April 2024
Antwort von CB am 12. Apr. 2024
Dear Stephanie,We were truly sorry to learn that you did not enjoy your stay with us.Please accept our sincere apology for falling short of meeting your expectations.We shall share with the team, to ensure that we continue to train our staff, to improve customer satisfaction.SincerelyCeleste BelgraveGuest Activities Manager

10/10 – Hervorragend

Victor

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
we were greeted in a friendly and professional manner that expedited our business transaction quickly, and were able to get to our room to begin our vacation. The room was clean, comfortable, and well organized. Like many hotel rooms, it did not have enough electrical outlets, but we may do. The landscaping and architecture were tasteful and well designed. It was adequately lit at night, but not in a harsh or overly bright manner. The food at both restaurants were well prepared and had a very good variety. Every member of the staff was upbeat, positive, friendly, and helpful. We certainly had enough recreation options. The beach and waters were super. Overall, we had a wonderful time.
Aufenthalt von 6 Nächten im März 2024
Antwort von CB am 29. März 2024
Dear Victor,Thank you so much for your positive score on your recent stay with us.We were happy that you chose us and to also learn that you had a wonderful stay.Your review will be shared with the team.If your travels return you to the island, we hope to welcome you back,SincerelyCeleste BelgraveGuest Activities Manager

8/10 – Gut

Cameron

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Every staff member we encountered was fantastic, really making us feel welcome. That was really what made our experience so great. The drinks were great and the food was better, we enjoyed the different themes of foods. The complimentary water sports were a plus too. Overall we had a really good time here
Aufenthalt von 6 Nächten im März 2024
Antwort von CB am 27. März 2024
Dear Cameron,Thank you for your positive score on your recent stay with us.We appreciate your warm comments and will certainly share them with the team.If your travels return you to the island, we hope to welcome you back.SincerelyCeleste BelgraveGuest Activities Manager

10/10 – Hervorragend

Nelson

Aufenthalt von 3 Nächten im März 2024
Antwort von CB am 7. Apr. 2024
Dear Nelson,Thank you for your positive score on your recent stay with us.We were truly happy to receive the score and shall share with the team.If your travels return you to the island, we hope to welcome you back.SincerelyCeleste BelgraveGuest Activities Manager

6/10 – Okay

Sue

Mit dem Partner gereist
Gut: Sauberkeit
Verbesserungswürdig: Zustand der Unterkunft
The setting is gorgeous. That said, the property is in poor repair. Heard there are plans for a refurbishment in 2025. The food was poor quality, akin to a school cafeteria. Needs some better management and training for staff.
Aufenthalt von 3 Nächten im März 2024
Antwort von CB am 10. März 2024
Dear Sue,Your comments were appreciated on the areas which need our immediate attention.Please accept our apology for any inconvenience caused.The team continues to carry out care maintenance and upkeep of the rooms and property, until major renovations have been completed.SincerelyCeleste BelgraveGuest Activities Manager

10/10 – Hervorragend

Jason

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 6 Nächten im Februar 2024
Antwort von CB am 28. Feb. 2024
Dear Jason,Thank you for your positive score on your recent stay with us.We appreciate your score and hope to welcome you back in the not-too-distant future.Sincerely

8/10 – Gut

sarah

Aufenthalt von 10 Nächten im Februar 2024
Antwort von CB am 28. Feb. 2024
Dear Sarah,Thank you for your positive score on your recent stay with us.Your score was appreciated by the team.We hope to welcome you back very soon.Sincerely

4/10 – Schlecht

Antonio

Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Extremely Disappointing. All Inclusive was less than substandard. The place is Very Tired and still back in 94, and now its's 2024 !! Extremely overpriced and misleading website for food and property
Aufenthalt von 7 Nächten im Februar 2024
Antwort von CB am 21. Feb. 2024
Dear Antonio, We sincerely apologize for the inconvenience caused in not meeting your expectations.The team will continue to carry out room maintenance and upkeep of the property, until major renovations have been completed.SincerelyCeleste BelgraveGuest Activities Manager

10/10 – Hervorragend

Kevin

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
I can’t say enough good things about Crystal Cove. Though the rooms need some TLC (refurbishment scheduled for later this year) it is the staff that truly makes this place a gem. It is the reason we keep coming back year after year for more than the past decade!
Aufenthalt von 1 Nacht im Januar 2024
Antwort von CB am 11. Feb. 2024
Thank you for your positive score on your recent stay with us.We were happy that you enjoyed your stay with us and will share your comments with the team.We look forward to your return visit.Regards

8/10 – Gut

Leanne

Aufenthalt von 1 Nacht im Januar 2024
Antwort von CB am 11. Feb. 2024
Thank you for your positive score on your recent stay with us.We hope to welcome you back.Regards

2/10 – Ungenügend

Greg

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Personal & Service
Check- in was long and moody, no one smiles
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von CB am 3. Jan. 2024
Dear Greg,Thank you for your feedback, your holiday experience is very important to us.Retraining will continue with the team, as we strive to improve our service standards. Please accept our apology for any inconvenience caused.SincerelyCeleste BelgraveGuest Activities Manager

2/10 – Ungenügend

James

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This place was horrible. Old, falling apart, service with a scowl, inedible food.. I could go on and on. It really was the accumulation of dozens of issues that accumulates during your first day of being there. There is a nice view, with a rocky beach, and that’s all they have going for them.. the manager Raj was brought in for the Marriott “transition” and from what I can tell, is not doing a good job at all.. we ended up leaving to another hotel, with no refund, after our 2nd night of 5 total. They offered 1,000 Marriott points but no refund. We came back to get as many drinks from the bar during day when we felt like going to the beach, but couldn’t stomach the food or the service so we never would last long. The beach chairs and cushions are growing something on them.. and never any towels available… I could go on and on..
Aufenthalt von 5 Nächten im Dezember 2023
Antwort von CB am 28. Dez. 2023
Dear James,We were truly sorry to learn of your experience whilst staying with us. We sincerely apologize for the inconvenience caused. Your review will be shared with the team, as we strive to improve our product and services through continual staff training and inhouse maintenance, until major renovations have been completed.SincerelyCeleste BelgraveGuest Activities Manager

10/10 – Hervorragend

Tom

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
We loved our stay and will definitely return!
Can’t thank the staff enough for how great they were - particularly with our 10month old son. The hotel were so good at being flexible with us where our schedule was, at times, dictated by our baby. The food is great. Of all the hotels we have stayed at in Barbados, this has by far the best vibe. It was perfect for our first holiday with our new born son.
Aufenthalt von 5 Nächten im Dezember 2023
Antwort von CB am 10. Dez. 2023
Dear Tom,We appreciate that you took the time to complete a review on your recent stay with us.Your warm comments will be shared with the team, who made your stay very enjoyable and were also great with your son.If your travels return you to the island, we hope to welcome you back.SincerelyCeleste BelgraveGuest Activities Manager

8/10 – Gut

Christopher

Aufenthalt von 8 Nächten im November 2023
Antwort von CB am 10. Dez. 2023
Dear Christopher,Thank you for your positive review on your recent stay with us.We appreciate that you took the time to complete a review.If your travels return you to the island, we hope to welcome you back.SincerelyCeleste BelgraveGuest Activities Manager

2/10 – Ungenügend

Sofia

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Komfort des Zimmers
Couldn’t rest
I stayed for 3 nights and 2 nights in a row the fire alarm went off at 3am in the morning interrupting my sleep and scaring the hell out of me. Outside my room there was a generator or something doing a terrible noise that didn’t end.
Aufenthalt von 3 Nächten im November 2023
Antwort von CB am 19. Nov. 2023
Dear Sofia,We were truly sorry to learn of the concerns raised in your review on your recent stay with us. Your holiday experience is very important.Please accept our sincere apologizes for any inconvenience you may have experienced.We will certainly share your review with the team, to avoid the occurrence again.SincerelyCeleste BelgraveGuest Activities Manager

10/10 – Hervorragend

Lavarnan

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff were great. Overall great vibes and fun resort.
Aufenthalt von 5 Nächten im September 2023
Antwort von CB am 3. Nov. 2023
Dear Lavarnan,Thank you for your positive score in your review, on your recent stay with us.We were happy to learn of the overall great vibes you experience and cannot wait to welcome you back.SincerelyCeleste BelgraveGuest Activities Manager

2/10 – Ungenügend

Henasia

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Antwort von CB am 10. Okt. 2023
Dear Henasia,We were truly saddened to learn that we did not meet your expectations on your recent holiday with us. Your holiday experience is very important.We wish to apologize for any inconvenience caused.Thank you for taking the time to complete the review.Sincerely,Celeste BelgraveGuest Activities Manager

6/10 – Okay

MARGIANA DANIELA

Mit dem Partner gereist
Beach was not fully accessible, you were limited to a very small part to be able to swim in. Water taxi was not running 4/5 days we were there. limit on beach towels, max 1 per person, no extras. Dining for dinner was usually just 1 resaurant open.
Aufenthalt von 4 Nächten im September 2023
Antwort von CB am 26. Sept. 2023
Dear Margiana Daniela,Thank for completing a review on your recent stay with us, your holiday experience is very important.We will meet with the management of the watersports department to resolve the swimming area concern.Unfortunately, the water taxi service was disrupted due to unfavorable sea conditions for our client's safety. The standard is usually 1 beach towel per person however, we can accommodate special request when made aware.The dining schedule concern will be shared with the Food and beverage leadership team, as we strive to improve our product and services to our customers. Please accept our apology for any inconvenience caused.SincerelyCeleste BelgraveGuest Activities Manager

8/10 – Gut

Leon

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Breakfast, needs more variety.
Aufenthalt von 6 Nächten im September 2023
Antwort von CB am 24. Sept. 2023
Dear Leon,Thank you for completing the review on your recent stay with us.We will share your mentioned suggestion with the Head Chef, as we strive to improve our product to our valued customers.If your travels return you to the island, we hope to welcome you back.Sincerely,Celeste BelgraveGuest Activities Manager

2/10 – Ungenügend

Ileanna

Mit dem Partner gereist
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
Some of the staff were rude. One of the staff who works at the restaurant scammed us, we paid for a wine bottle with cash and she charged it to your room. We found out when we checked out, the person who checked us out did nothing about that issue. The room was falling apart literally, and the room is super tiny absolutely no room for anything. There was no water at all in the room for 3 hours one day. The food was my biggest issue. If you stay at an all inclusive you would think that there is options to eat throughout the day. Not at this resort! At 4 pm one day I was hungry the restaurant was closed and they sent me to Vista cafe where they offered ham and cheese sandwiches (if they don’t ran out). After I realized how ridiculous this was I left back to Turtle beach resort!
Aufenthalt von 3 Nächten im September 2023
Antwort von CB am 20. Sept. 2023
Dear lleanna,We were truly sorry to learn of your experience during your stay with us, as your holiday experience is very important.It saddens us when we fall short of meeting the guest expectations. The concerns mentioned in your review will be shared with the leadership team. Retraining will resume with the team, as we strive to improve our product and services to our valued customers.Please accept our apology for any inconvenience caused.SincerelyCeleste BelgraveGuest Activities Manager

8/10 – Gut

christopher

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff were pleasant and helpful. Food was good rooms and dining areas were well kept and clean.
Aufenthalt von 3 Nächten im September 2023
Antwort von CB am 18. Sept. 2023
Dear Christopher,Thank you for your positive feedback on your recent stay with us.We were happy to learn that you enjoyed the helpful staff and you also made mention of the food and rooms being well kept. We will share your comments with the team.If your travels return you to the island, we hope to welcome you back.SincerelyCeleste BelgraveGuest Activities Manager

10/10 – Hervorragend

Enda

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Friendly staff, wonderful views, tasty food, nice big pools, everything you need for a comfortable stay. Easy check in, received complimentary drink. Best thing about the property are the staff. Pleasant and friendly.
Aufenthalt von 1 Nacht im September 2023
Antwort von CB am 12. Sept. 2023
Dear Enda,It was a pleasure to read your positive review on your recent stay with us.We were happy to learn of the areas and friendly staff that helped to make your stay more memorable.Your review will be shared with the team.If your travels return you to the island, we hope to welcome you back.SincerelyCeleste BelgraveGuest Activities Manager

10/10 – Hervorragend

Amika, brampton

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
First time visiting Barbados and won’t be our last. The weather was beautiful and the beach and pool were refreshing. The staff at this resort made our experience positive and went out of their way to ensure we had a great time and were accommodated. Honorable mentions to Sasha, Camille, Jensel, and Antonette. One young man we didn’t get the pleasure of knowing his name, went out of his way to get us cricket tickets for the game on Saturday which was much appreciated - I will need to update this review so he he noted respectfully. Overall we had a great time. It was definitely a more relaxing resort if you’re looking to wind down. Will definitely recommend this resort to my friends, family and colleagues.
Aufenthalt von 3 Nächten im September 2023
Antwort von CB am 4. Sept. 2023
Dear Amika,It is always a pleasure to read a review of a satisfied customer. We will certainly share your warm comments with the team, including the staff members, mentioned in your review, who made your stay more memorable. Thank you in advance for recommending our gem to your friends, family and colleagues, it is truly appreciated.We look forward to welcoming you back on your next visit to the island.Regards

10/10 – Hervorragend

Paulina

Aufenthalt von 5 Nächten im August 2023
Antwort von CB am 22. Sept. 2023
Dear Paulina,Thank you for taking the time to complete a review on your recent stay with us.Your positive score was greatly appreciated, and we will share with the team.If your travels return you to the island, we hope to welcome you back.Sincerely,Celeste BelgraveGuest Activities Manager

4/10 – Schlecht

Braddy

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit und Ausstattung
Food quality was not good. Not much to do on the area or in resort other then pool or beach. My biggest disappointment was the food and bar area. For the money we payed I felt like I was starving everyday. Every morning is the same food for breakfast and only some days they change the lunch menu. If you miss lunch or dinner you’re screwed. No more food available to eat. Only 2 restaurants and you have to make reservations. Pool is small and bar looks like a backyard bar. It’s messy and they melts running out of ice. So disappointed. I was ready to leave after day 1 here. The staff took sometime to warm up to us but eventually they were amazing.
Aufenthalt von 5 Nächten im August 2023
Antwort von Stacia Waterman am 29. Aug. 2023
Dear Braddy,Thank you for your detailed review of our property and we sincerely apologize for not meeting your expectations on your recent visit. We have shared your comments with the food and beverage leadership team to review and look for possible improvements.Kind regards,

10/10 – Hervorragend

Claudine

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Staff at the property was welcoming and very accommodating.
Aufenthalt von 5 Nächten im August 2023
Antwort von Stacia Waterman am 29. Aug. 2023
Dear Claudine,It was a pleasure hosting you on your recent visit to our beautiful island. Thank you for your kind comments and we look forward to welcoming you again soon.Kind regards,

10/10 – Hervorragend

Jennifer

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This resort is absolutely breathtaking and the staff are some of the nicest people we’ve ever met. Great location to come to with family or friends. Water sports are fun and easy to book, additional activities are easy to find, and food was delicious!
Aufenthalt von 5 Nächten im August 2023
Antwort von Stacia Waterman am 17. Aug. 2023
Dear Jennifer,Thank you for your kind comments about our hotel. It was our pleasure hosting you on your recent visit to our beautiful island. We are happy to hear you enjoyed our water sports, activities, food and the wonderful service from our team. If your travel brings you back to our island, we look forward to welcoming you back to Crystal Cove.Kind regards,Stacia Waterman

10/10 – Hervorragend

Jessica

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The beach was very nice…we loved the water sports available right on the property. I would have enjoyed a little bit more group activity options during the day (water aerobics, trivia, games..), but overall, the resort was very relaxing and beautiful.
Aufenthalt von 9 Nächten im Juli 2023
Antwort von CB am 6. Aug. 2023
Dear Jessica,It was a pleasure having you stay with us on your recent trip to the island. We were happy that you enjoyed the beach and watersports activities offered.We were sorry to read about your concern with the activities offered on property. We will share with the team and review as needed, to ensure that we do not have a reoccurrence of this concern.We hope that if your travels return you to the island, you stay with us again.SincerelyCeleste BelgraveGuest Activities Manager

6/10 – Okay

Jacquelin

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
The beach was very nice and the staff was helpful and friendly. My biggest complaint is the quality and variety of the food. For breakfast they have a very limited buffet. Lunch is the same offering a limited buffet of burgers, tacos, and wraps. For dinner they offer 3 main courses. For being an island they offer very limited seafood options. They have a sweet sauce they put on everything pork, lamb, fish. The food selection is cheap. The entertainment is very poor during the day there is no music playing at all. There were a couple of nights with live acts that were not bad but the rest of the nights the music was slow and boring. I expected to hear island music and that was very limited. I will definitely not return. This property is expensive for what you get. I’ve been to all inclusive resorts in other Caribbean islands and by far this was the worst.
Antwort von CB am 23. Juli 2023
Dear Jacquelin,Thank you for taking the time to complete a review on your recent stay with us. Your holiday experience is very important.We will share the concerns mentioned in your review with the relevant department heads to review and amend as required, as we stive to improve our product and services to our valued clients.Please accept our apology for not meeting your expectations in some aspects of your stay.We hope to welcome you back in the not-too-distant future, if not too this property, one of the properties within the group.Sincerely,Celeste BelgraveGuest Activities Manager

10/10 – Hervorragend

Cassandra

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Everything was good
Aufenthalt von 3 Nächten im Juli 2023
Antwort von Stacia Waterman am 20. Juli 2023
Thank you very much for your positive score and kind comments. If your travels bring you back to the island, we look forward to welcoming you back to Crystal Cove. Regards

10/10 – Hervorragend

Anirood

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Juli 2023
Antwort von CB am 21. Juli 2023
Dear Anirood,Thank you so much for your positive score on your recent stay with us.We will certainly share with the team.If your travels return you to the island, we hope to welcome you back to Crystal Cove Hotel.Regards Celeste BelgraveGuest Activities Manager

10/10 – Hervorragend

Julissa

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The staff made our stay better. Absolutely love this place. It is beautiful and has amazing views.
Aufenthalt von 4 Nächten im Juli 2023
Antwort von CB am 14. Juli 2023
Thank you so much for your positive score and warm comments about your recent stay with us.We were happy that you enjoyed the amazing views and the staff.If your travels return you to the island, we hope to welcome you back.RegardsCeleste BelgraveGuest Activities Manager

8/10 – Gut

James

Aufenthalt von 8 Nächten im Juni 2023
Antwort von CB am 3. Juli 2023
Thank you for your positive review on your recent stay with us.We will share the score with the team.If your travels return you to the island, we hope to welcome you back.Regards

10/10 – Hervorragend

Daren M

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Absolutely beautiful! Great staff and food.
Aufenthalt von 7 Nächten im Juni 2023
Antwort von CB am 1. Juli 2023
Thank you for your positive score on your recent stay with us.We will certainly share your warm comment with the team.If your travels return you to the island, we hope to welcome you back.Regards

6/10 – Okay

Edmond

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 6 Nächten im Juni 2023
Antwort von CB am 23. Juni 2023
Thank you for completing a review on your recent stay with us.We will share with the team and encourage you to choose to stay with us again, on your next visit to the island.Regards

10/10 – Hervorragend

RUSTEM

Aufenthalt von 6 Nächten im Juni 2023
Antwort von CB am 13. Juli 2023
Thank you so much for your positive score on your recent stay with us.We will certainly share the score with the team.If your travels return you to the island, do not hesitate to make contact.Regards

10/10 – Hervorragend

Kobi

Aufenthalt von 7 Nächten im Juni 2023
Antwort von CB am 16. Juni 2023
Thank you so much for your positive score on your recent stay with us.We will share with the team.If your travels return you to the island, we hope to welcome you back.Regards

10/10 – Hervorragend

Anna

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Everything was wonderful, the property was beautiful, the pools, swim up bar, the beach access, the water sports, the food, drinks everything was great! Only complaint would be the shower needed major updating.
Aufenthalt von 4 Nächten im Juni 2023
Antwort von Stacia W am 12. Juni 2023
Thank you for your comments. We continue our room care maintenance until updates are conducted on our property. Should your travel bring you back to Barbados, we look forward to welcoming you back to Crystal Cove.

8/10 – Gut

Astghik

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Peaceful and small resort. Lots of water activities.
Aufenthalt von 7 Nächten im Juni 2023
Antwort von Stacia W am 12. Juni 2023
Thank you for your kind comments and we look forward to welcoming you back to Crystal Cove in the future.

6/10 – Okay

Pierre

Mit einer Gruppe gereist
Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
The property is nice but for it to be an all inclusive resort it had stipulations. The pool closed at 6pm everyday, kitchen was closed after dinner, no late night menu. My room Housekeeper was rude and complained. Still unsure as to why. I requested cleaning supplies and vacuum to clean my own room. Had to ask housekeeper too many times to do things such as take the empty dishes out; the trash and to replace the shampoo and conditioner in the room. My 6 days at the resort my mini bar was restocked twice. The front staff was very nice and was willing to do whatever to make our stay enjoyable. Also got charged for a night that we were not at resort due to Air Canada cancelling our flight.we called resort and let them know this and they never wrote it down so we had to pay for night.
Aufenthalt von 6 Nächten im Juni 2023
Antwort von CB am 9. Juni 2023
Thank you for completing a review on your recent stay. The hotel offers 3 pools whereas 2 pools close at 6:30pm and the bottom pool remains opened 24 hours. We were truly sorry to learn that you cleaned your room yourself and items were not replenished, as this is certainly not our service standard.Please accept our sincere apology for any inconvenience you may have experience during your stay as a result of the concerns raised. Your review will be shared with the leadership team, as we strive to improve our service standards to our valued customers.Regards

10/10 – Hervorragend

Ketevan

Aufenthalt von 6 Nächten im Mai 2023
Antwort von CB am 26. Juni 2023
Thank you for your positive score on your recent stay with us.We will share with the team and look forward to welcoming you back in the not-too-distant future.Regards

10/10 – Hervorragend

Donna Louise

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Fabulous stay. Staff so friendly. Food was outstanding
Aufenthalt von 7 Nächten im April 2023
Antwort von CB am 8. Mai 2023
Thank you for your positive score on your recent stay with us including your warm comments.I will share your comments with the team.If your travels return you to the island, we hope to welcome you back.SincerelyCeleste BelgraveGuest Activities Manager

10/10 – Hervorragend

Genesis Yarmila

Aufenthalt von 3 Nächten im April 2023
Antwort von CB am 1. Mai 2023
Thank you so much for your positive score on your recent stay with us. We will certainly share with the team.If your travels return you to the island, we hope to welcome you back.Sincerely,Celeste BelgraveGuest Activities Manager

10/10 – Hervorragend

Brian

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
The staff are wonderful
Aufenthalt von 7 Nächten im April 2023
Antwort von CB am 29. Apr. 2023
Thank you so much for your positive score on your recent stay with us.We will certainly share the above with the team.If your travels return you to the island, we hope to welcome you back.RegardsCeleste BelgraveGuest Activities Manager

8/10 – Gut

Angelica

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I loved the property! the staff was super friendly and accommodating, they didn't miss a thing. the property was right on the beach and they had three out door pools, plenty of room for everyone. The only thing I would say is that there was no night life for the younger crowd and we spent a lot of money traveling into town for the clubs and other activities. I would recommend adding a shuttle into town for these activities that would of made our stay a 10/10.
Aufenthalt von 5 Nächten im April 2023
Antwort von CB am 26. Apr. 2023
Dear Valued customer, that you for your positive score given on your recent stay with us.We will share your warm comments with the team. The areas mentioned that we can improve will be reviewed, as we strive to improve our product and services to our valued customers.We hope to welcome you back in the not-too-distant future.RegardsCeleste BelgraveGuest Activities Manager

10/10 – Hervorragend

Jaslyn

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Loved the staff and cleanliness
Aufenthalt von 4 Nächten im April 2023
Antwort von CB am 24. Apr. 2023
Thank you for your positive score on your recent stay with us.We hope to welcome you back in the future.Regards