Luxury-Suite, Sauna | Schreibtisch, Bügeleisen/Bügelbrett, kostenloses WLAN, Bettwäsche

Bewertungen von Horsley Lodge Hotel

3 out of 5
Horsley Lodge Hotel
Smalley Mill Road, Horsley, Derbyshire, Derby, England

Bewertungen

9,0

Wunderbar

168 von insgesamt 268 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
71 von insgesamt 268 Gästebewertungen haben eine Bewertung von 8 - Gut" "
21 von insgesamt 268 Gästebewertungen haben eine Bewertung von 6 - Okay" "
4 von insgesamt 268 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
4 von insgesamt 268 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,2/10

Sauberkeit

9,2/10

Personal & Service

8,0/10

Ausstattung

9,0/10

Zustand der Unterkunft

8,6/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Reception Team am 29. Okt. 2023
Dear Thomas,Thank you so much for taking the time to leave us a review.We are so pleased you had an enjoyable time with us.Kind Regards

8/10 – Gut

Sybille

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im August 2017

10/10 – Hervorragend

Nathalie

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Had a lovely stay at Horsley lodge, rooms where spacious, comfy and clean; the staff where all friendly and attentive and food was great!
Aufenthalt von 2 Nächten im Mai 2024

10/10 – Hervorragend

Gemma

Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

Nicola

Gut: Sauberkeit
Aufenthalt von 1 Nacht im Februar 2024

10/10 – Hervorragend

William

Aufenthalt von 1 Nacht im Februar 2024

10/10 – Hervorragend

Bratley

Aufenthalt von 2 Nächten im Januar 2024

10/10 – Hervorragend

derwayne

Aufenthalt von 4 Nächten im Januar 2024

10/10 – Hervorragend

Lokman

Aufenthalt von 1 Nacht im Januar 2024

10/10 – Hervorragend

Rachel

Aufenthalt von 1 Nacht im Januar 2024

8/10 – Gut

Lee

Aufenthalt von 1 Nacht im Januar 2024

6/10 – Okay

Samantha

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023

10/10 – Hervorragend

Philippa

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Salt cottage stay
Beautiful suite, elegant, luxurious and very clean.
Aufenthalt von 1 Nacht im Dezember 2023

10/10 – Hervorragend

Christian

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice
Great comfortable, quiet hotel. We combined staying a night with an event that was being held in the hotel. Great breakfast !
Aufenthalt von 1 Nacht im Dezember 2023

8/10 – Gut

IAN

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Not a bad choice.
Hotel was quiet so unable to assess normal operations but room was decent as was food with great service. Certainly nothing to complain about.
Aufenthalt von 1 Nacht im Dezember 2023

8/10 – Gut

Jonathan

Aufenthalt von 1 Nacht im Dezember 2023

10/10 – Hervorragend

Richard

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Staff welcoming room very comfortable
Aufenthalt von 1 Nacht im November 2023

8/10 – Gut

Sally

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Lovely staff
Clean but also a bit tired. Service good by attentive staff. Our room was a bit on the cool side even though the radiator was on max. Lovely views over the golf course from our room. Food and drinks excellent quality and a fair price.
Aufenthalt von 1 Nacht im November 2023

10/10 – Hervorragend

Adeola

Aufenthalt von 1 Nacht im November 2023

10/10 – Hervorragend

Terry

Aufenthalt von 1 Nacht im November 2023
Antwort von Reception Team am 8. Nov. 2023
Dear Terry,Thank you for taking the time to leave your review.We are pleased you enjoyed your stay at Horsley Lodge and we look forward to welcoming you again soon.Kind RegardsThe Team at Horsley Lodge

10/10 – Hervorragend

R

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent Value
We absolutely loved our two nights here, the staff were incredibly friendly and our cottage was spacious and comfortable. The full English breakfast set us up for the day! We'd recommend it to anyone needing to stay in the Horsley area.
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Reception Team am 29. Okt. 2023
Thank you so much for taking the time to leave us a review. We are so pleased you enjoyed your time with us and found our cottage to be spacious and comfortable.We do hope we can welcome you again soon.Kind Regards

2/10 – Ungenügend

Leonard

Mit dem Partner gereist
Not worth £179 per night. Just average
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Reception Team am 28. Okt. 2023
Dear Leonard,Thank you for taking the time to leave us a review. It is always disappointing to learn that not everything has been satisfactory. We do hope you took the time to discuss any issues with the team before your departure in the hope we could rectify them.

8/10 – Gut

Jonathan

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Reception Team am 28. Okt. 2023
Dear Jonathan,Thank you for taking the time to leave us a review. It is always disappointing to learn that not everything has been satisfactory. We do hope you took the time to discuss any issues with the team before your departure in the hope we could rectify them.

10/10 – Hervorragend

Mark

Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Reception Team am 28. Okt. 2023
Dear Mark,Thank you for taking the time to leave us a review.The team will be so pleased you had a pleasant stay with us.We hope we can welcome you again soon

8/10 – Gut

Verifizierter Reisender

Geschäftlich gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Komfort des Zimmers
No wifi or phone signal at all
No phone signal and unable to connect to Wi-Fi so had to walk to golf course in rain just to place a call. Unable to do any work which I needed to do. Bathroom smelt of urine as no window. Walls are thin as has an adjoining door and loud footsteps from room above on ceiling were scary. Cottage had a cute conservatory and food was nice though and catered for gluten free.
View at breakfast
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Reception Team am 28. Okt. 2023
Thank you for taking the time to leave us a review. We appreciate you bringing these issues to our attention as we always aim to ensure our guests have the most comfortable of stays. We are pleased you enjoyed our cottage and food.We do hope that you will return to visit us again

8/10 – Gut

Mark

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Reception Team am 28. Okt. 2023
Dear Mark,Thank you for taking the time to leave us a review.We are pleased that you had a pleasant stay with us.We hope we can welcome you again soon.

10/10 – Hervorragend

Karen

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Reception Team am 28. Okt. 2023
Dear Karen,Thank you for taking the time to leave us a review, we are pleased you had such enjoyable stay with us.We do hope you visit us again soon

8/10 – Gut

Nicholas

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Reception Team am 28. Okt. 2023
Dear Nicholas,Thank you for taking the time to leave us a review.The team will be pleased to know you had such a pleasant stay with us.We hope we can welcome you again soon.

8/10 – Gut

Michelle

Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Reception Team am 28. Okt. 2023
Dear Michelle,Thank you for taking the time to leave us a review, the team will be pleased you had such a pleasant stay with us.We look forward to welcoming you again soon.

8/10 – Gut

Sujatha

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Reception Team am 28. Okt. 2023
Dear Sujatha,Thank you for taking the time to leave us a review.The team will be pleased you enjoyed your time with us.We hope we can welcome you again soon.

6/10 – Okay

Guy

Aufenthalt von 1 Nacht im September 2023
Antwort von Reception Team am 28. Okt. 2023
Dear Guy,Thank you for taking the time to leave us a review.We do hope that we can welcome you back soon.

10/10 – Hervorragend

David

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im September 2023
Antwort von Reception Team am 28. Okt. 2023
Dear David,Thank you for taking the time to leave us a review. The team will be pleased that you had such a pleasant stay with us.We hope we can welcome you again soon.

10/10 – Hervorragend

Jade

Aufenthalt von 2 Nächten im September 2023
Antwort von Reception Team am 28. Okt. 2023
Dear Jade,Thank you for taking the time to leave us a review.We do hope you visit us again.

10/10 – Hervorragend

MISS LAURA

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im September 2023
Antwort von Siobhan am 25. Sept. 2023
Thank you for the review! We hope to see you again soon!

8/10 – Gut

Sue

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It’s the location that really makes this hotel. The grounds and locality are fantastic, the beautiful countryside and the well manicured golf course made for excellent views which in turn were very relaxing. The members terrace was lovely and made the perfect place to eat dinner from a very varied menu. My husband is a coeliac and they easily accommodated his food preferences. The kitchen also rustled up some granola, yoghurt and berries for my breakfast the next morning, which wasn’t on the menu and it www lovely. From the reception staff to the kitchen staff, nothing seemed too much trouble. When it came to an awkward situation where our initial room had a very strong aroma of cigarette smoke, the lovely receptionist had no qualms in immediately changing rooms for us and she assigned a really beautiful room overlooking the stunning scenery which we were happy about. This room was definitely smoke free and the decor was very luxurious. She also provided a portable fan as the room was really hot due to the heatwave we were experiencing. The room was dual aspect so we were able to see more stunning views. Toiletries were provided alongside refreshments, an iron, ironing board and hairdryer. There were a few areas that had some wear and tear, but these were quite minor. The corridor leading up to our bedroom also had a smokey odour but as our time spent there was momentary, it didn’t particularly bother us. Overall, I would say this is a lovely hotel, at a great price.
Aufenthalt von 1 Nacht im September 2023
Antwort von Reception Team am 28. Okt. 2023
Dear Sue,Thank you for your lovely feedback, our team will be pleased to know you had such a lovely stay with us.We do hope we can welcome you again,

10/10 – Hervorragend

SDV

Aufenthalt von 1 Nacht im August 2023
Antwort von Reception Team am 13. Sept. 2023
Thank you for taking the time to review your stay and scoring us so highly! We hope to see you again soon!

6/10 – Okay

George

Verbesserungswürdig: Sauberkeit
Aufenthalt von 2 Nächten im August 2023
Antwort von Reception Team am 13. Sept. 2023
Thank you for taking the time to review your stay. Please let us know if there is anything about your stay you wish to discuss further.

8/10 – Gut

Andrew

Aufenthalt von 1 Nacht im August 2023
Antwort von Reception Team am 13. Sept. 2023
Thank you for taking the time to review your stay and for scoring us so highly! We hope to see you again.

8/10 – Gut

John

Geschäftlich gereist
Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Could be excellent.
Great facilities and location, Shame about the evening meal. Could do with a thorough clean as lots of dust, cobwebs and spiders, the evening meal on Sunday was very poor real shame.
Aufenthalt von 3 Nächten im August 2023
Antwort von Reception Team am 13. Sept. 2023
Thank you for taking the time to review your stay. I am sorry to hear there were a few areas in which we fell short, we have taken them on board and will work to improve on these. We hope to see you again in the near future.

10/10 – Hervorragend

Seema

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Worth a visit
We had a lovely stay everything was perfect. Lovely accommodation, nice food and drink and beautiful grounds. My husbands planning on returning on a golf trip.
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Reception Team am 13. Sept. 2023
Thank you for taking the time to review your stay and for the lovely comments. We look forward to welcoming your husband back again and hopefully yourself too!

10/10 – Hervorragend

Rowena

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Siobhan am 4. Aug. 2023
Thank you for taking the time to review your stay.Thanks for staying with us. We appreciate your feedback!

10/10 – Hervorragend

Verity

Aufenthalt von 1 Nacht im Juli 2023
Antwort von Siobhan am 4. Aug. 2023
Thank you for taking the time to review your stay.Thanks for staying with us. We appreciate your feedback!

6/10 – Okay

MICHAEL, Greenville

Mit der Familie gereist
Gut: Personal & Service
Sleeping description isn’t accurate. The rooms were fine but the mattress are in need of an upgrade
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Siobhan am 4. Aug. 2023
Hi Michael, Thank you for taking the time to review your stay. I am sorry to hear the mattress wasn't up to standard, I will pass it on to the relevant department to review. Please let me know if there is anything else about your stay you would like to discuss. Many thanks.

10/10 – Hervorragend

Jonathan

Aufenthalt von 1 Nacht im Juli 2023
Antwort von Siobhan am 4. Aug. 2023
Thank you for taking the time to review your stay.Thanks for staying with us. We appreciate your feedback!

10/10 – Hervorragend

Dawn

Aufenthalt von 1 Nacht im Juli 2023
Antwort von Siobhan am 4. Aug. 2023
Thank you for taking the time to review your stay.Thanks for staying with us. We appreciate your feedback!

8/10 – Gut

Paul

Aufenthalt von 1 Nacht im Juli 2023
Antwort von Siobhan am 4. Aug. 2023
Thank you for taking the time to review your stay.We appreciate your feedback, please get in touch if there is anything you would like to discuss about your stay.Many thanks.

10/10 – Hervorragend

Andrew

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Marvellous
Played in the Mizuno pairs competition, stayed here night before, best decision i ever made, marvellous, great lodge, great staff great food, beauty.
Aufenthalt von 2 Nächten im Juli 2023
Antwort von Siobhan am 4. Aug. 2023
Thank you for the wonderful review Andrew! We are glad you enjoyed your stay and hope to see you soon!

8/10 – Gut

Basil

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Lovely views over the golf course
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Siobhan am 4. Aug. 2023
Thank you for taking the time to review your stay.Thanks for staying with us. We appreciate your feedback!

8/10 – Gut

Joseph

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Siobhan am 4. Aug. 2023
Thank you for taking the time to review your stay.Thanks for staying with us. We appreciate your feedback!

10/10 – Hervorragend

Paul

Aufenthalt von 1 Nacht im Juni 2023
Antwort von Siobhan am 4. Aug. 2023
Thank you for taking the time to review your stay.Thanks for staying with us. We appreciate your feedback!