Dear Guest, Thank you for choosing to stay with us and for taking the time to review our hotel. We appreciate the positive feedback and are thrilled that you had an enjoyable experience. We look forward to welcoming you back next time. Kind regards, Tori Espig | Assistant Hotel Manager

Dear Sonja, Thank you for this fantastic review! We loved reading your comments about our friendly and welcoming team and will be sure to pass this onto them. We are also glad you loved the beautiful pool area, vibe and convenient location. We look forward to welcoming you back next time. Kind regards, Tori Espig | Assistant Hotel Manager

Hi, Thank you for your feedback, I will pass your comments on to our team. I am pleased to hear your enjoyed your stay and we hope to welcome you back to Travelodge Resort Darwin soon. Kind regards, Erin Barritt - Reservations Coordinator

Thank you, Rachek, for the wonderful review! We're thrilled to hear you enjoyed your stay and found comfort in our accommodations. Our staff looks forward to welcoming you back in the future!"

Hi Thomas, Thankyou for your review and for highlighting the parking fee concern. We aim to be transparent with all our fees and will review our communications to ensure clarity. We hope to welcome you back soon.

Hi Micheal,Thanks for leaving your review, its lovely to hear you enjoyed your stay here with us, we are actually currently undergoing a little garden maintenance and a fix up of the grounds.Hopefully you can check it out when you return back.Priscilla Devey Hotel duty manager.

Hi Karen,Thanks for your review!We do hope to see you back again!

Hi Sean,Thanks for the review, Its great to hear you enjoyed your stay with us, and took advantage of our tropical facilities.Hope to see you back again soon.

Hi Mandy, Thanks for the review. It's great to see your overall stay was enjoyable. We hope to welcome you back next time your in Darwin.

Hi Darren, Thanks for the review. I'm sorry to see that your arrival experience didn't go to plan. The team shouldn't have booked guests in this part of the hotel while it didn't have WIFI. After this the team should have assisted with the room move. We do monitor for antisocial behavior and manage this where we can. I'm sorry that the extension on your card didn't read I have spoken with the team on how to do this without impacting our guests. We do hope you were able to enjoy exploring Darwin.

Hi Karen, Thanks for the review. Great to see you found the room comfortable. Thanks for staying and we hope to welcome you back again.

Hi Arthethan, Thanks for the review. Please let us know if you have any further feedback for us to improve on.

Hi Monique, Thanks for the review. Please feel free to reach out and speak with me if there is anything we can discuss about your recent stay.

HI Pelithemba, Thanks for the review. We're glad you enjoyed your welcome drink.

Hi Terrie, Thanks for the review. I'm sorry to see your overall stay wasn't enjoyable. We have had to make some changes to the F&B operation during the low season which unfortunately, has meant we had to close the pool bar. We hope to open this as soon as we are getting busy again.

Hi Estelle, Thanks for the review. We hope you had a wonderful new years at the waterfront. Thanks for staying and we hope to welcome you back again.

Hi Anonymous, Thanks for the review. I'm sorry to see that the room had some needed repairs. I will be following this up with our housekeeping and maintenance team to make sure it's up to standard. Thank for bringing to my attention.

Hi Dana, Thanks for the review. Wonderful to see you had an overall enjoyable stay.

Hi Peter, thanks for your feedback. I have asked the team to follow up on the above comments to make sure we are improving on this. Thank you for bringing to our attention.

Good evening Marianne, thank you for the lovely review of your stay at the Travelodge Resort Darwin. I'm glad to hear that your time at the resort was enjoyable and you were happy with your room. We are in the process of installing a handrail into the pool and hope to have this finalised soon. You are correct about the no-ice machine, but our team is always happy to assist when the Pool Bar is open. I do hope you enjoyed your time in the Top End and we do hope to see you again in the future. Kind regards,

Good afternoon Morten, Thank you for your stay at the Travelodge Resort Darwin. I'm sorry to hear that your trip wasn't met with the expectations that you may have had. We're always willing to improve and take feedback, so if there is something you'd like to let us know, please feel to reach out. Thank you again for your stay,

Good afternoon Zenda, thank you for your review of the Travelodge Resort Darwin! It's great to hear that you were able to enjoy the tropics. The pool area is a great little getaway for that exact reason, and certainly one of my favourite places in the hotel. I do hope you had a great holiday, and we hope to see you again in the future. Kind regards,

Good evening Toni, Thank you for taking the time to leave a review regarding your experience with the Darwin Travelodge Resort. I'm sorry to hear that there may have been a miscommunication with organising a taxi to the airport. We do strongly recommend that guests departing in the early hours of the morning pre-book the day before, and earlier than their estimated time as taxi's can run slow during the peak periods of airport departures. Our hotel does not have a dedicated porter service; however, our team is happy to assist with luggage on request. We do hope that overall you had an enjoyable time in Darwin and thank you again for your feedback.

Hi Katy, Thanks for the review

Hi Brian, Thanks for the review and staying at the Travelodge. We look forward to welcoming you back again.

Hello Alice, Thank you for your review of the Travelodge Resort Darwin. It's lovely to see that you had a great experience with us at the hotel. I hope that you had an enjoyable time in the Top End, and look forward to welcoming you back next time you're in Darwin. Kind regards,

Hello Kathryn, thank you once again for your review of the Travelodge Hotel. As mentioned in my previous responses, I will ensure that I follow up with the relevant teams about your experiences and concerns. We take feedback from guests seriously and are absolutely willing to action and improve on this where possible. I do hope that you had a great time in Darwin overall and are able to make it back to the Top End again in the future. Kind regards,

Hello Mary, Thank you for your review of the Travelodge Resort Darwin. We are very lucky to be so close to everything in the city and the surrounding areas which is great for those who are travelling or wanting a weekend getaway. During our busy times during breakfast, some of the selections may be more popular than others, however our chefs are very prompt at restocking these items. We are in the process of a number of beautification projects that we hope to see completed during the next few months. We appreciate your review and hope to see you again next time you're in Darwin. Kind regards,

Hi Karen, Thansk for the review. We hope to welcome you back again in the future.

Good afternoon Jodi, thank you for your continual stay with us at the Travelodge Resort Darwin! We have had a facelift during Covid with the rooms being updated as you have mentioned. We appreciate the return visit, and look forward to seeing you again in the future.

Good evening Grace, thank you for taking the time to leave such a lovely review. I'm glad to hear you had such a great stay, and we'd love to welcome you back next time you're in the Top End!

Good evening Adam, I'm sorry to hear that you didn't have the best experience at the hotel. We'd love to hear from you in more detail on what has happened so we can look into this further for you. We appreciate you taking the time to let us know, and hope the rest of your stay in Darwin was enjoyable. Kind regards,

Good morning Jodi, thank you for taking the time to provide feedback about your experience. We are aware that this issue was reported to us on the second day of your stay. Our maintenance team did attend the room during the afternoon and was able to provide hot water to the townhouse, and to our understanding you were present at the time to confirm this. We were also aware that this may not have been a permanent fix as we were waiting for a part to be delivered which was also explained during that time. Our maintenance team did re-attend the following room at 9am to confirm, however missed your departure by only a few minutes. We will raise an investigation at this process internally to improve on this in the future. I do hope the remainder of your time in Darwin was enjoyable.Kind regards,

Hi Donna, Thanks for your review. It is very conventient having Woolworths across the road for guests. Thanks for staying at the Travelodge & we hope to welcome you back again.

Hi Belinda, Thanks for your review. We do have a diverse and multicultural team. I'm sorry to see that you found it difficult to understand this team member. We do have a secure property and staff regularly do patrols so we can give piece of mind to our guests. It's a good to see that your room was a positive for your stay. Thank you for staying at the Travelodge.

Hi Gina, Thanks for the review. It's wonderful to see you enjoyed your stay and the staff looked after you. We hope to welcome you back again.

Hi Denise, Thanks for the review. Great to see you enjoyed your stay with us.