Außenpool

Bewertungen von DoubleTree by Hilton Dar es Salaam - Oyster Bay

4.5 out of 5
DoubleTree by Hilton Dar es Salaam - Oyster Bay
Slipway Road Msasani Peninsular, Dar es Salaam

Bewertungen

8,0

Sehr gut

69 von insgesamt 199 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
88 von insgesamt 199 Gästebewertungen haben eine Bewertung von 8 - Gut" "
24 von insgesamt 199 Gästebewertungen haben eine Bewertung von 6 - Okay" "
14 von insgesamt 199 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
4 von insgesamt 199 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,6/10

Sauberkeit

8,2/10

Personal & Service

7,4/10

Ausstattung

8,0/10

Zustand der Unterkunft

Bewertungen

8/10 – Gut

Ruth

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im September 2019
Antwort von Thilo am 16. Sept. 2019
Dear Ruth, Thank you for staying with us at the DoubleTree by Hilton Oysterbay. We appreciate your time taken to review our property to share your stay experience, which is most valuable to us. We are pleased to note that our quality of services and standard met your hospitality experience. Thank you for your patronage and we look forward to welcome you again at the DoubleTree by Hilton Oysterbay, Dar es Salaam!

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Februar 2019
Antwort von Thilo am 3. Apr. 2019
Thanks a lot for choosing the DoubleTree by Hilton Dar es Salaam for your stay. We hope to welcome you back soon!

8/10 – Gut

Thomas

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

6/10 – Okay

Peter, Mainburg

Gut: Personal & Service
Verbesserungswürdig: Komfort des Zimmers
zu laut
Das Hotel ist in die Jahre gekommen. Die Zimmer sind sehr laut, die Türschließer zu stark eingestellt. Zu jeder Tageszeit knallen die Türen. Am Morgen wird man entweder durch lautes Türenknallen oder dem Gelächter und Geschnatter des Personals wach!

10/10 – Hervorragend

Manuel

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Gutes Hotel in schöner Lage
Wir waren nur für eine Zwischenübernachtung im Hotel, deshalb können wir nicht all zu viel beurteilen. Alles in allem ein gutes Hotel. Das Personal am Empfang könnte freundlicher sein. Es wurde sich jedoch um alles gekümmert und alles verlief reibungslos

8/10 – Gut

Sunny.b, Schweiz

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Ganz okay!
Wir waren nur eine Nacht im Double Tree vor unserer Weiterreise nach Zanzibar. Das Hotel selbst war gut und sauber, Frühstücksbuffet auch okay. Die Lage ist katastrophal und die Umgebung grauenhaft, schmutzig und ungepflegt. Dar es Salaam ist wirklich keine Reise wert; wir haben es darum auf der Rückreise vorgezogen , sechs Stunden auf dem Flughafen zu warten, als nochmals die mühsame und gefährliche Fahrt durch die Verstopften und schlechten Strassen über uns ergehen zu lassen.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

6/10 – Okay

Patrick, Zürich

one night
Für eine Nacht war es ok. Wir sind spät angereist und morgens abgeflogen. Wir hatten eine Junior Suite. Der Geruch im Zimmer hatte mich etwas abgetörnt. Der Service war ok. Ein Hilton darf man aber nicht erwarten.

8/10 – Gut

Gloor, CH - Uetikon

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Sehr schönes Hotel. Ruhiger Pool und sehr schön angelegt. Guter Service. Essen könnte für mich als Hilton Standard besser sein. Beim Abrechnen bekommt man das Doppel nicht, das man unterschrieben hatte,somit kann man nicht kontrollieren wann und wieviel man konsumiert hatte. Erfahrungsgemäss können immer einmal die Zimmer oder Name verwechselt werden. Müsste eingeführt werden. Gesamteindruck sehr gut und freundlich

8/10 – Gut

Laura, Switzerland

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Hotel am Meer, neben Shopping Mal
Wir waren 2 Mal dort

2/10 – Ungenügend

Charles-Antoine

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Dezember 2020

8/10 – Gut

Verifizierter Reisender

Aufenthalt von 5 Nächten im März 2020

10/10 – Hervorragend

Nicola

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Fab location, incredible staff, great experience
This was a short business trip and the hotel was perfectly located for most of the offices I needed to visit. The staff were so helpful and thoughtful (they genuinely remembered my name and preferences!) - the hotel has a wonderful atmosphere. It was a very pleasant experience.
Aufenthalt von 5 Nächten im Februar 2020
Antwort von Sheena Chunara am 3. März 2020
1. Dear Nicola - Thank you for staying at DoubleTree by Hilton Oysterbay during your recent visit to Tanzania. We appreciate your time to review our property and share your stay experience. We value your feedback and are delighted to read that your business trip was well accommodated and you had a pleasant stay with us. We strive to ensure our guests are warmly received for a rewarding guest experience and are happy to know that you felt the same. We have shared your comments with our teams for encouragement and motivation to ensure all our guests receive the best hospitality regardless of their purpose of stay and hope that you'll grant us another opportunity to host you in the near future. Thank you for your patronage; on behalf of our entire team we look forward to welcome you again at the DoubleTree by Hilton Oysterbay, Dar es Salaam!

6/10 – Okay

Ermin

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Not Worth it
The checkin was fine. I was given the Key to room 311. Went up and the Key did not work. Luckely a cleaning lady was there and let me in. Got a New Key from reception later that worked. Was by the pool and its really nice but smelt like seward. The pir was closed due to renovation. The room was big but moist. I did not understand why Even the pillows and sheets were damp. Honestly not Worth the money they are charging. But the location is great
Aufenthalt von 1 Nacht im Februar 2020
Antwort von Sheena am 20. Feb. 2020
Dear Guest, Thank you for staying at DoubleTree by Hilton Oysterbay, during your recent visit to Tanzania. We value your feedback and time to review our property. We regret that our services and amenities did not meet your expectations and apologize for any inconvenience this may have caused. Our teams have been informed of your feedback to ensure our guests receive a welcoming and rewarding stay experience, and hope you'll grant us another opportunity to make it right. We appreciate your patronage and look forward to welcome you again at DoubleTree by Hilton Oysterbay, Dar es Salaam!

2/10 – Ungenügend

Japhet, Dar es Salaam

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We booked a room for our valentine gateway but the place ruined it for us. The AC was switched on full time as we received the room and it was waaaaay too cold. We tried opening up the windows and switching off the AC and ended up with condensing humidity all over the room. It was literally raining inside the room, every corner of the room was dripping if not wet.The sheets were wet and some of our staffs got wet. 😡
Aufenthalt von 1 Nacht im Februar 2020
Antwort von Sheena am 18. Feb. 2020
Dear Japhet, Thank you for choosing the DoubleTree by Hilton Oysterbay to celebrate your Valentine’s getaway. We deeply regret the inconvenience caused with the room and AC malfunction, for which we sincerely apologize. Both our Housekeeping and Maintenance teams have been working diligently to resolve this issue to ensure the safety and comfort of our guests is not compromised going forward. We regret that your Valentine’s Day didn’t go as expected and hope this experience has not influenced your decision to stay with us in the future. We hope that you'll grant us another opportunity to host you in the near future to make it right. Thank you for your patronage and we look forward to welcome you back at DoubleTree by Hilton Oysterbay, Dar es Salaam!

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2020
Antwort von Sheena am 18. Feb. 2020
Thank you for choosing the DoubleTree by Hilton Oysterbay as your choice of accommodation in Tanzania! We appreciate your time to review our property and share your stay experience with us. We value your response and patronage.

8/10 – Gut

Muhammad

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2020
Antwort von Sheena am 12. Feb. 2020
Dear Guest, Thank you for staying at DoubleTree by Hilton Oysterbay. We appreciate your time to review our property and share your stay experience with us. We are delighted to know our services and amenities met your expectations and have shared the same with our team for encouragement and motivation. Thank you for your patronage and we look forward to welcome you again at DoubleTree by Hilton Oysterbay, Dar es Salaam!

10/10 – Hervorragend

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff were extremely friendly, the breakfast was wonderful, and the rooms always very clean.
Aufenthalt von 1 Nacht im Januar 2020
Antwort von Sheena am 3. Feb. 2020
Dear Guest, Thank you for choosing the DoubleTree by Hilton Oysterbay as your preferred accommodation in Tanzania during your recent visit. We appreciate your time to review our property and share your stay experience with us. We value your feedback and have shared the same with our team for encouragement and motivation for a rewarding hospitality. We're delighted that our services met your expectation and hope that you'll grant us another opportunity to host you in the near future. Thank you for your patronage and we look forward to welcome you back at DoubleTree by Hilton Oysterbay, Dar es Salaam!

8/10 – Gut

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2020
Antwort von Sheena am 3. Feb. 2020
Dear Guest, Thank you for choosing the DoubleTree by Hilton Oysterbay as your preferred accommodation in Tanzania during your recent visit. We appreciate your time to review our property and share your stay experience with us. We value your feedback and have shared the same with our team for encouragement and motivation for a rewarding hospitality. We're delighted that our services met your expectation and hope that you'll grant us another opportunity to host you in the near future. Thank you for your patronage and we look forward to welcome you back at DoubleTree by Hilton Oysterbay, Dar es Salaam!

8/10 – Gut

David

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Rooms are good...but got two single beds instead of a double and an extra bed for our son so that was disappointing...the elevators are very old thy dont complete the beauty of the hotel . ..found only one pair of slippers and bathrobe n the room and the night shift was not able to get another pair of slippers...the bar had no drinks in the refrigerator....otherwise the hotel facility is very good and comfortable
Aufenthalt von 1 Nacht im Dezember 2019
Antwort von Sheena Chunara am 8. Jan. 2020
Dear Guest, Happy New Year and thank you for choosing our property as your favoured choice of accommodation in Tanzania. We appreciate your patronage and time to review our property to share your stay experience. Firstly, I’d like to apologize for the inconvenience caused during your stay with us, this is much regretted and we hope it has not influenced your decision to stay with us in the near future. The incidents reported have been duly addressed with our respective departments to ensure we strive to improve our services to match our brand standards and quality for a rewarding guest experience. Unfortunately, we couldn’t impress your hospitality expectation and we are sorry for that. We hope you will grant us another opportunity to make it right in the near future as appreciate your patronage and loyalty to our brand and look forward to welcome you again at the DoubleTree by Hilton Oysterbay, Dar es Salaam!

10/10 – Hervorragend

Kalle

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice stay in great location
High class hotel in a good area. All the services really close in Slipway. Very clean and comfortable stay. Staff really friendly and helpfull. Pool area is really nice.
Aufenthalt von 2 Nächten im Dezember 2019
Antwort von Sheena Amin am 27. Dez. 2019
Dear Kalle, Thank you for choosing the DoubleTree by Hilton Oysterbay as your preferred accommodation during your recent visit to Tanzania. We appreciate your time to review our property and share your stay experience with us. We are delighted by your feedback that indicates our services and amenities met your expectations for a home away from home experience and we have shared the same with our team for motivation and encouragement to ensure our guests receive the best hospitality and rewarding experience. Being situated in the heart of the peninsula overlooking the Indian Ocean is simply spectacular, and offers our guests who enjoy a gallivanting for sight seeing, restaurants, bars and shopping an ideal haven. We hope to see you again soon and we wish you a wonderful and very Happy New Year!

10/10 – Hervorragend

alex, bogota

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
good hotel. The location is alright but the hotel is well equipped and has a nice swimming pool
Aufenthalt von 1 Nacht im Dezember 2019
Antwort von Sheena Chunara am 23. Dez. 2019
Dear Guest, Thank you for choosing the DoubleTree by Hilton Oysterbay as your preferred accommodation during your recent visit to Tanzania! We appreciate your patronage and the time to review our property and services. Your feedback is most valuable to us and we are delighted to know that our hospitality and amenities met your expectations. We have shared the same with our team for encouragement and motivation to ensure our guests receive the best care as we spread the light and warmth of hospitality for a home away from home experience. Thank you for staying with us and we look forward to welcome you again at DoubleTree by Hilton Oysterbay, Dar es Salaam!

6/10 – Okay

Verifizierter Reisender

Geschäftlich gereist
Gut: Ausstattung
This DoubleTree property is pretty expensive for what you get. Although the rooms are large, they are in need of some updating - generally, the property felt quite outdated. Breakfast/food was expensive and not nice; the hotel suffered from humidity (to be expected in Dar, but maybe not to this extent?). Housecleaning staff were friendly but results were somewhat inconsistent. If you have a room above the 2nd or 3rd floor on the ocean side, the view is great during high tide - unfortunately, the other side faces a busy-ish street and can be quite noisy, especially as the poas/electric rickshaws park directly outside of the parking lot to the DoubleTree - this also makes walking down to Slipway not the most delightful of experiences. All in all, an okay place to stay, but wouldn't rave about it.
Aufenthalt von 6 Nächten im Dezember 2019
Antwort von Sheena Chunara - Marketing & Communications Coord am 16. Dez. 2019
Dear Guest, Thank you for choosing the DoubleTree by Hilton Oysterbay as your preferred accommodation in Tanzania. We appreciate your time to review our property and share your stay experience. We appreciate your time taken to provide a detailed review on our property, which is most valuable to us. We are disappointed that our brand quality and standards did not meet your expectations, and regret any inconveniences caused during your stay. Our property is undergoing a major face lift with regular maintenance that have to be carefully planned in order to avoid any kind of inconvenience to our hotel guests. All our departments work diligently to ensure our guests receive the best hospitality and rewarding experience for a home away from home stay, hence, we have shared your feedback for improvement where necessary. Thank you for your patronage and we hope you’ll grant us another opportunity to make it right as we look forward to welcome you back at DoubleTree by Hilton Oysterbay, Dar es Salaam!

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2019
Antwort von Sheena Amin am 18. Dez. 2019
Thank you for choosing the DoubleTree by Hilton Oysterbay as your preferred accommodation in Tanzania. We appreciate your time to review our property and appreciate your feedback. Thank you for your patronage and we look forward to welcome you again at DoubleTree by Hilton Oysterbay, Dar es Salaam!

6/10 – Okay

Verifizierter Reisender

Gut: Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Air conditionné beaucoup trop bruyant. Autrement correct
Aufenthalt von 2 Nächten im November 2019
Antwort von Sheena Chunara am 26. Nov. 2019
Dear Guest, Thank you for staying at DoubleTree by Hilton Oysterbay during your recent visit to Tanzania. We appreciate your time taken to review our property. We apologize for the inconvenience caused, and hope that the rest of your stay was pleasant and comfortable. We look forward to welcome you back in the near future and thank you for your time spent with us here at DoubleTree by Hilton Oysterbay, Dar es Salaam!

4/10 – Schlecht

Verifizierter Reisender

Aufenthalt von 2 Nächten im November 2019
Antwort von Sheena Chunara am 12. Nov. 2019
Dear Guest, Thank you for choosing the DoubleTree by Hilton Oysterbay as your preferred accommodation in Dar es Salaam! We appreciate your time to review our property and patronage. We hope you had a comfortable stay and we look forward to welcome you again in the near future.

10/10 – Hervorragend

Amanda

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2019
Antwort von Thilo am 18. Okt. 2019
Dear Amanda, Thanks a lot for choosing the DoubleTree Dar es Salaam for your stay. We are happy that we were able to meet and exceed your expectations during your stay and hope to welcome you back soon. Best regards,

10/10 – Hervorragend

patricia

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Súper!!!!
Aufenthalt von 1 Nacht im September 2019
Antwort von Thilo am 27. Sept. 2019
Dear Patricia, thanks a lot for choosing the DoubleTree by Hilton Dar es Salaam for your stay. We are very happy that you have enjoyed all aspects of your stay and hope to welcome you back to our hotel soon. Thanks and best regards,

10/10 – Hervorragend

Nicola

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Wonderful sunset views!
Double Tree Hilton is a well run and peaceful place to stay with lovely views over Oyster Bay at sunset. We found the staff extremely friendly and supportive of our stay and requests for arranging drivers etc. There were a few minor lapses with plumbing, a worn bedhead and a dirty aircon switch in the dining room, but otherwise the facilities were of a high standard.
Aufenthalt von 2 Nächten im August 2019
Antwort von Thilo am 16. Sept. 2019
Dear Nicola, Thank you so much for choosing to stay with DoubleTree by Hilton Oysterbay, Dar es Salaam during your recent visit to Tanzania. We were delighted to host you and appreciate your time to rate our property and share your stay experience, which is most valuable information for us. We apologize for the inconveniences caused and have shared your feedback with our respective departments for review and improvement of services. We are pleased to know that our hospitality services met your expectations and have conveyed the same with our teams for encouragement and motivation. We appreciate your patronage and look forward to welcome you again at the DoubleTree by Hilton Oysterbay, Dar es Salaam!

10/10 – Hervorragend

Guillermo

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im August 2019
Antwort von Thilo am 16. Sept. 2019
Dear Guillermo, - Thank you for staying with us at the DoubleTree by Hilton Oysterbay. We appreciate your time taken to review our property to share your stay experience, which is most valuable to us. We are pleased to note that our quality of services and standard met your hospitality experience. Thank you for your patronage and we look forward to welcome you again at the DoubleTree by Hilton Oysterbay, Dar es Salaam!

10/10 – Hervorragend

Jules

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
The double tree
Stayed here for three nights and security is great and the outside is beautiful. Amazing sunrise and sunsets. Internet was super important and was actually really fast and worked outside and inside the hotel for work.
Aufenthalt von 3 Nächten im August 2019
Antwort von Thilo am 16. Sept. 2019
Dear Jules, Thank you for staying with us at the DoubleTree by Hilton Oysterbay. We appreciate your time taken to review our property to share your stay experience, which is most valuable to us. We are pleased to note that our quality of services and facilities met your expectations for a rewarding hospitality experience. We have shared your feedback regarding the internet services with our IT department for encouragement and motivation and are glad you were able to take advantage of the spectacular views especially facing the Indian Ocean. Thank you for your patronage and we look forward to welcome you again at the DoubleTree by Hilton Oysterbay, Dar es Salaam!

8/10 – Gut

William

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Lovely comfortable hotel
Good location, very comfortable hotel, lovely pool area and outside bar and reasonable breakfasts. Staff are friendly and very helpful. I always choose to stay here when in Dar Es Salaam.
Aufenthalt von 3 Nächten im August 2019
Antwort von DoubleTree by Hilton Oyster bay am 16. Aug. 2019
Dear William, Thank you for choosing to stay with us. We appreciate your feedback and compliments to our staff service and Property. We have shared your feedback with the Team for motivation and encouragement for the good work. Thank you for your patronage. We look forward to welcoming you again at the DoubleTree by Hilton.

10/10 – Hervorragend

yaesol

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im August 2019
Antwort von Thilo am 16. Sept. 2019
Dear yaesol, Thank you for staying with us at the DoubleTree by Hilton Oysterbay. We appreciate your time taken to review our property to share your stay experience, which is most valuable to us. We are pleased to note that our quality of services and standard met your hospitality experience. Thank you for your patronage and we look forward to welcome you again at the DoubleTree by Hilton Oysterbay, Dar es Salaam!

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great for post-safari!
We had a great two night stay. Good food, good service. It was a nice place to stay after being out on safari.
Aufenthalt von 2 Nächten im Juli 2019
Antwort von Thilo am 24. Juli 2019
Dear Guest, Thanks a lot for choosing the DoubleTree Dar es Salaam for your stay. We are glad that your experience met your expectations. We have shared your feedback with our team in order to stay motivated, meeting and exceeding our guests expectations. We hope to welcome you back soon.

8/10 – Gut

danut

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juli 2019
Antwort von Thilo am 24. Juli 2019
Dear danut, Thanks a lot for choosing the DoubleTree Dar es Salaam for your stay. We are glad that your experience met your expectations. We have shared your feedback with our team in order to stay motivated, meeting and exceeding our guests expectations. We hope to welcome you back soon.

10/10 – Hervorragend

Nina

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great hotel in Dare Es Salaam
Great hotel. Staff was very helpful and attentive without imposing. We used the hotel drivers and they went beyond to make sure we were helped on our local destinations.
Aufenthalt von 2 Nächten im Juli 2019
Antwort von Thilo am 20. Juli 2019
Dear Nina, Again, thanks a lot for choosing the DoubleTree by Hilton Dar es Salaam as your home away from home. Your compliments about your experience, we have shared with the team for motivation and encouragement. We hope to welcome you back soon. Best regards

8/10 – Gut

Meera

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juni 2019
Antwort von Thilo am 24. Juni 2019
Dear Meera, Thanks a lot for choosing the DoubleTree bey Hilton Dar es Salaam for your recent stay. Your rating is much appreciated and will keep us motivated to meet and exceed our guests expectations. We hope to welcome you back soon!

8/10 – Gut

Meera

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Front desk people were amazing They were very helpful pool was very nice overall very nice place to stay
Aufenthalt von 2 Nächten im Juni 2019
Antwort von Thilo am 13. Juni 2019
Dear Meera, thanks a lot for choosing the DoubleTree by Hilton Dar es Salaam for your recent stay. We appreciate your comments and are glad that the team had delivered hospitality to you ap per your expectations. We hope to welcome you back soon. Best regards,

8/10 – Gut

Hemim

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Mai 2019
Antwort von Thilo am 10. Mai 2019
Dear Hemim, Thanks a lot for choosing the DoubleTree Dar es Salaam as your home away from home. We are glad we have met your expectations and hope to welcome you back here soon. With best regards,

4/10 – Schlecht

Edward

Verbesserungswürdig: Zustand der Unterkunft
Inte vad man förväntar sig av Hilton.
Hotellet behöver en renovering. Rummen har fått nya badrum från Kina, men inte med den finess man hade förväntat sig från Hilton. Stranden och bryggan skulle kunna vara så mycket trevligare. Avsaknaden av strand är patetisk. Rummen ska ha havsutsikt, men så är inte fallet eftersom träden inte har klippts ned.
Aufenthalt von 1 Nacht im März 2019
Antwort von Thilo am 30. März 2019
Dear Edward, thanks a lot for choosing the DoubleTree Dar es Salaam for your stay. We are indeed sorry that we have not met your expectations and will use your feedback for future improvements. With best regards,

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Location is excellent (for my purpose). Foods were good. However, insufficient Parking Space for vehicles.
Aufenthalt von 4 Nächten im März 2019
Antwort von Thilo am 23. März 2019
Thanks a lot for your review and your compliments in regards to food and hotel location. We have shared the same with our team in order to keep us motivated to meet and exceed out guests expectations. With best regards

6/10 – Okay

CarolynO

Geschäftlich gereist
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Pros: - ocean view - breakfast buffet - helpful staff Cons: - dated property (broken fixtures / outlets in room) - bathroom in lobby smells like raw sewage* *This is not isolated, I’ve stayed at this property four times over the past two years
Aufenthalt von 2 Nächten im Februar 2019
Antwort von Thilo am 5. März 2019
Dear Carolyn, Thanks a lot for choosing the DoubleTree Dar es Salaam for your recent stay. We have noted your concerns about fixtures and the lobby bathroom smell and will use your constructive feedback in order to improve our maintenance. Thanks again and with kind regards,

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2019
Antwort von Thilo am 19. Feb. 2019
Thanks a lot for staying with the DoubleTree Dar es Salaam and your favourable ratings. Your feedback will be hared with our team to keep us motivated to meet and exceed our guests expectations. We hope to welcome you back soon!

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Fina stora rum, bra frukost. Fint poolområde, bra överlag
Aufenthalt von 3 Nächten im Februar 2019
Antwort von Thilo am 12. Feb. 2019
Dear guest, thanks a lot for your feedback and comment. It is much appreciated as it helps us to improve and maintain our services. We hope to welcome you back soon.

8/10 – Gut

Akbar, USA

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Close to restaurants; hotel is secured; very friendly staff.
Aufenthalt von 2 Nächten im Januar 2019
Antwort von Thilo am 11. Jan. 2019
Dear Akbar, thanks a lot for staying with us during your recent stay in Dar es Salaam. We appreciate your feedback as it supports us to improve our guests experiences consistently. We hope to welcome you back here in the near future! With best regards

8/10 – Gut

Y

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
チェックインが遅くホテルそのものを見て回る時間が少なかったため、もっと丁寧に見れていれば評価が上がったと思う。
Aufenthalt von 1 Nacht im Dezember 2018
Antwort von Thilo am 4. Jan. 2019
Thanks a lot for choosing the DoubleTree Dar es Salaam Oyster Bay for your recent stay. We appreciate you feedback and hope to welcome you back soon, and for longer!

8/10 – Gut

Fundiswa

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im November 2018
Antwort von Thilo am 4. Dez. 2018
Thanks you for your feedback and your rating. It helps us to maintain and improve our services. Kind regards

10/10 – Hervorragend

Charl

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im November 2018
Antwort von Thilo am 4. Dez. 2018
Thanks you for your feedback and your rating. It helps us to maintain and improve our services. Kind regards

10/10 – Hervorragend

Ki In

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
비즈니스 출장에 적합
직원 들의 친절한 서비스가 만족스러웠고 시설 및 청결에 있어서도 만족함. 바의 요금이 타 호텔에 비해 비싸지 않은 점도 만족스러우나, 호텔 요금 수준은 다소 비싼 편임 와이파이는 매우 느린 편임
Aufenthalt von 2 Nächten im September 2018
Antwort von Thilo am 24. Juli 2019
Dear Ki In, Thanks a lot for choosing the DoubleTree Dar es Salaam for your stay. We are glad that your experience met your expectations. We have shared your feedback with our team in order to stay motivated, meeting and exceeding our guests expectations. We hope to welcome you back soon.