Blick von der Unterkunft

Bewertungen von Chelsea Hotel

3 out of 5
Chelsea Hotel
Uhuru Street, Dar es Salaam

Bewertungen

8,0

Sehr gut

48 von insgesamt 114 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
39 von insgesamt 114 Gästebewertungen haben eine Bewertung von 8 - Gut" "
13 von insgesamt 114 Gästebewertungen haben eine Bewertung von 6 - Okay" "
5 von insgesamt 114 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
9 von insgesamt 114 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,4/10

Sauberkeit

8,0/10

Personal & Service

6,8/10

Ausstattung

8,0/10

Zustand der Unterkunft

7,4/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
I have ordert a lunch packt for the morning but a become it not at 5.30am. The waiterin habe give me the Word.
Aufenthalt von 7 Nächten im August 2019
Antwort von Nadeem D. | Chelsea Hotel am 16. Aug. 2019
Dear Guest, Thank you very much for staying with us. Our sincere apologies regarding the requested packed lunch not being provided to you timely. This has been brought to the attention of the concerned department. Rest assured appropriate actions have taken place to address your concern. We look forward to serving again at our very best in the near future. Warm regards, Nadeem D. Chelsea Hotel | Dar es Salaam

10/10 – Hervorragend

Verifizierter Reisender

Wir haben uns sehr wohl gefühlt! Alles bestens. Sehr freundlich und entgegenkommend.
Aufenthalt von 1 Nacht im Oktober 2018
Antwort von Nadeem D. | Chelsea Hotel am 3. Nov. 2018
Dear Guest, Thank you very much for staying with us and for taking the time to write this review. We are very happy to learn that you had a very comfortable stay, that everything about our hotel was great and also that you had found our personnel to be very friendly and accommodating. Whenever you are in Dar es Salaam, please consider us as your home away from home. We also hope that you have enjoyed yourself wherever else you may have been to in our beautiful country and the city of Dar es Salaam. Thank you very much again. We look forward to serving again at our very best in the near future. Warm regards, Nadeem D. Chelsea Hotel | Dar es Salaam

10/10 – Hervorragend

FANG, OTTAWA

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024

8/10 – Gut

Gilbert

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great customer service.
Aufenthalt von 1 Nacht im April 2024

2/10 – Ungenügend

Allen

Aufenthalt von 1 Nacht im März 2024

8/10 – Gut

Ruth

Aufenthalt von 1 Nacht im Februar 2024

10/10 – Hervorragend

Amanda

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This hotel isn't the Hilton by any means but if you are looking for a safe, clean budget hotel this would be it. Didn't see any bugs (we've had issues in other tropical hotels) and the room was very clean!
Aufenthalt von 1 Nacht im Februar 2024

6/10 – Okay

Eva

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Ausstattung
Bad wifi. Unsafe area for families. Smelly bathroom. Ok but not value for money. Should be cheaper
Aufenthalt von 3 Nächten im Januar 2024

2/10 – Ungenügend

Zelalem

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Terrible Experience
We had a terrible experience at this hotel. We were first checked into a room that hadn't been cleaned and were then moved to the adjacent room which happened to be right next to the elevator. The walls are thin and we could hear everything from the next room. The front desk agents who checked us in were less than courteous and had attitudes when we brought forth the deficincies. The laundry misplaced one of the four items we sent for washing and had an attitude when we asked them about the missing item. The bellwoman, doorwoman, housekeeing and lunchroom staff were courteous however we wouldn't recommend this hotel for future stays.
Aufenthalt von 2 Nächten im November 2023
Antwort von Nadeem D. | Chelsea Hotel am 8. Nov. 2023
Dear Zelalem, Thanking you very much for staying with us.Your concerns have been brought to the attention of the concerned department. Rest assured that appropriate actions have taken place to address this. We always work hard and strive to make your stay with us the most comfortable and enjoyable.We also hope that you have enjoyed yourself to the fullest wherever you may have been to in our beautiful country and our great city of Dar es Salaam. We look forward to serving you again at our very best. Thanking you very much again for being with us.Warmest regards,Nadeem D. Chelsea Hotel Dar es Salaam

8/10 – Gut

Ousmahila, Atlanta

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice place, nice staff but the area around the hotel does not look too good. There are markets, low class restaurants and shops around the corner.
Aufenthalt von 2 Nächten im September 2023
Antwort von Nadeem D. | Chelsea Hotel am 7. Nov. 2023
Dear Ousmahila, Thanking you very much for staying with us.It brings us much pleasure to learn that you found our hotel to be a nice place and to have nice staff. Our hotel is located in the city center of Dar es Salaam conveniently accessible to local markets, shops and restaurants. Generally, higher end restaurants are located outside of the city center.We strive and work hard to make our guest's stay as comfortable and enjoyable as possible. We also hope that you have enjoyed yourself to the fullest wherever you may have been to in our beautiful country and our great city of Dar es Salaam. We look forward to serving you again at our very best. Thanking you again very much for being with us. Our warmest regards,Nadeem D. Chelsea Hotel Dar es Salaam

8/10 – Gut

Nathalie

Mit einer Gruppe gereist
Verbesserungswürdig: Personal & Service und Komfort des Zimmers
dommage
la chambre 301 m'a été attribuée à mon arrivée ... très belle chambre... mais tout juste arrivée devant celle-ci la récépton à appelé la femme de chambre se trouvant a l'étage, pour me demander de redescendre ... car, il faudrait payer plus pour avoir une belle chambre ... je paye donc plus ... mais je reçoit la chambre 609... vraiment limite ... la 301 ne m'était plus accordée ... alors que je venais de payer plus cher .... je suis déçue !
Aufenthalt von 3 Nächten im September 2023
Antwort von Nadeem D. | Chelsea Hotel am 7. Nov. 2023
Dear Nathalie, Thanking you very much for staying with us.The room category you had paid additional charges for was in fact for a higher and better room category than your original booking. We apologize if there was any confusion or misunderstanding in the room allocation. But rest assured, the room that was assigned to you in fact was in a higher room category. We apologize for any confusion or any inconvenience that may have been caused.We also hope that you have enjoyed yourself to the fullest wherever you may have been to in our beautiful country and our great city of Dar es Salaam. We look forward to serving you again at our very best. Thanking you very much again for being with us.Warmest regards,Nadeem D. Chelsea Hotel Dar es Salaam

4/10 – Schlecht

Nathalie

Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Décevant !! Vraiment décevant
La chambre réservée, possédait 2 lits séparés que nous aurions très bien joindre pour un faire un grand … mais il aura fallut payer plus cher pour avec une chambre plus petite avec un seul grand lit !!!
Aufenthalt von 1 Nacht im September 2023
Antwort von Nadeem D. | Chelsea Hotel am 7. Nov. 2023
Dear Nathalie, Thanking you very much for staying with us.Please note that the Twin bedrooms(2 Single beds) and the Queen bedrooms(1 Queen Sized bed) are of the same size in terms of space. The Queen bedrooms however are priced higher than the Twin bedrooms.The room types that are equipped with a Double sized bed (Queen Bed) are the Standard Double Room, Deluxe Double Room, Superior Room and the Comfort Suite.We also hope that you have enjoyed yourself to the fullest wherever you may have been to in our beautiful country and our great city of Dar es Salaam. We look forward to serving you again at our very best. Thanking you very much again for being with us.Warmest regards,Nadeem D. Chelsea Hotel Dar es Salaam

6/10 – Okay

Enock

Geschäftlich gereist
Gut: Personal & Service
Close to several points of interest
Aufenthalt von 3 Nächten im September 2023
Antwort von Nadeem D. | Chelsea Hotel am 7. Nov. 2023
Dear Enock, Thanking you very much for staying with us. We are happy to learn that you found our location to conveniently located close to several points of interest. We strive and work hard to make our guest's stay as comfortable and enjoyable as possible. We also hope that you have enjoyed yourself to the fullest wherever you may have been to in our beautiful country and our great city of Dar es Salaam. We look forward to serving you again at our very best. Thanking you again very much for being with us. Our warmest regards,Nadeem D. Chelsea Hotel Dar es Salaam

2/10 – Ungenügend

Valerio

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Unprofessional management!
Aufenthalt von 1 Nacht im August 2023
Antwort von Nadeem D. | Chelsea Hotel am 7. Nov. 2023
Dear Valerio, Thanking you very much for staying with us.Your concerns with the management has been brought to the attention of the concerned department. Rest assured that appropriate actions have taken place to address this. We always work hard and strive to make your stay with us the most comfortable and enjoyable.We also hope that you have enjoyed yourself to the fullest wherever you may have been to in our beautiful country and our great city of Dar es Salaam. We look forward to serving you again at our very best. Thanking you very much again for staying with us.Warmest regards,Nadeem D. Chelsea Hotel Dar es Salaam

10/10 – Hervorragend

Navjyoti

Aufenthalt von 2 Nächten im August 2023
Antwort von Nadeem D. | Chelsea Hotel am 7. Nov. 2023
Dear Navjyoti, Thanking you very much for staying with us. It brings us much pleasure to learn that your stay with us was such a great experience. We strive and work hard to make our guest's stay as comfortable and enjoyable as possible. We also hope that you have enjoyed yourself to the fullest wherever you may have been to in our beautiful country and our great city of Dar es Salaam. We look forward to serving you again at our very best. Thanking you again very much for being with us. Our warmest regards,Nadeem D. Chelsea Hotel Dar es Salaam

10/10 – Hervorragend

Tabrez

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Would stay again
Staff was friendly and helpful, food and location was good. Clean rooms
Aufenthalt von 3 Nächten im August 2023
Antwort von Nadeem D. | Chelsea Hotel am 7. Nov. 2023
Dear Tabrez, Thanking you very much for staying with us. It brings us much pleasure to learn that your stay with us was such a great experience; the attention from our friendly and helpful staff, our location, the clean rooms as well as the good food at the restaurant.We strive and work hard to make our guest's stay as comfortable and enjoyable as possible. We also hope that you have enjoyed yourself to the fullest wherever you may have been to in our beautiful country and our great city of Dar es Salaam. We look forward to serving you again at our very best. Thanking you again very much for being with us. Our warmest regards,Nadeem D. Chelsea Hotel Dar es Salaam

10/10 – Hervorragend

Raymond M.

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great hotel near Kariakoo
I really liked my stay at Chelsea hotel. I chose it because it is close to the vibrant Kariakoo market area (the biggest market in all of Tanzania), but I ended up also liking it for other reasons. The staff were accommodating and helpful, and what I noticed was also that there seemed to be a good mood between the staff; it felt like they were a family who also Enjoyed working together. For me as a customer, that is a very good sign. To be honest, the one flaw for me was their breakfast, which was not really that interesting for me. It was not Bad, and I think they did their best, but the Flavours of the breakfast food there was not to my taste. But I could get to the Al Ayman restaurant nearby in just a few minutes for chai with milk and breakfast that fitted my taste more, so this was not a big issue for me. Overall, I was super pleased with this hotel, and I can recommend this 3-star hotel to anyone who wants to experience the Kariakoo area, and also wish to have a good experience at the hotel itself. A shout-out to the roof terrace as well, which was Very nice (see picture).
Aufenthalt von 7 Nächten im Juli 2023
Antwort von Nadeem D. | Chelsea Hotel am 7. Nov. 2023
Dear Raymond, Thanking you very much for staying with us. It brings us much pleasure to learn that you liked our hotel, the attention from our helpful and accommodating staff, our location, the clean rooms as well as the good views from the rooftop terrace.And it is true, we the staff here are a family. We love, care, respect and enjoy working with each other, we feel bonded like a family.Your concerns with the breakfast you have reported has been brought to the attention of the concerned department. We strive and work hard to make our guest's stay as comfortable and enjoyable as possible. We also hope that you have enjoyed yourself to the fullest wherever you may have been to in our beautiful country and our great city of Dar es Salaam. We look forward to serving you again at our very best. Thanking you again very much for being with us. Our warmest regards,Nadeem D. Chelsea Hotel Dar es Salaam

10/10 – Hervorragend

Aidan

Gut: Personal & Service
Good location. Friendly staff. Fast WiFi.
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Nadeem D. | Chelsea Hotel am 2. Juli 2023
Dear Aidan, Thanking you very much for staying with us. It brings us much pleasure to learn that your stay with us was such a great experience; the attention from our friendly staff, our good location and fast WiFi.We strive and work hard to make our guest's stay as comfortable and enjoyable as possible. We also hope that you have enjoyed yourself to the fullest wherever you may have been to in our beautiful country and our great city of Dar es Salaam. We look forward to serving you again at our very best. Thanking you again very much for being with us. Warmest regards,Nadeem D. Chelsea Hotel Dar es Salaam

8/10 – Gut

Richard

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Ok
Aufenthalt von 7 Nächten im Mai 2023
Antwort von Nadeem D. | Chelsea Hotel am 23. Mai 2023
Dear Richard,Thanking you very much for staying with us. It brings us much pleasure to learn that your stay with us was a good experience. Our reception attendants as well as myself did appreciate every time we had spoken as we did get a good deal of learning from you from your great experiences in life.We strive and work hard to make our guest's stay as comfortable and enjoyable as possible. We also hope that you have enjoyed yourself to the fullest wherever you may have been to in our beautiful country and our great city of Dar es Salaam.We look forward to serving you again at our very best in the near future. Thanking you once again very much for being with us. Warmest regards from us all,Nadeem D. Chelsea Hotel Dar es Salaam

8/10 – Gut

Charlotte Sverre

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Aufenthalt von 1 Nacht im März 2023
Antwort von Nadeem D. | Chelsea Hotel am 3. Mai 2023
Dear Charlotte,Thanking you very much for staying with us. It brings us much pleasure to learn that your stay with us was a great experience. We strive and work hard to make our guest's stay as comfortable and enjoyable as possible. We are looking forward to serving you again soon. Thanking you again very much for being with us. Our warmest regards,Nadeem D. Chelsea Hotel Dar es Salaam

10/10 – Hervorragend

Ugur

Aufenthalt von 1 Nacht im Februar 2023
Antwort von Nadeem D. | Chelsea Hotel am 7. Nov. 2023
Dear Ugur, Thanking you very much for staying with us. It brings us much pleasure to learn that your stay with us was such a great experience. We strive and work hard to make our guest's stay as comfortable and enjoyable as possible. We also hope that you have enjoyed yourself to the fullest wherever you may have been to in our beautiful country and our great city of Dar es Salaam. We look forward to serving you again at our very best. Thanking you again very much for being with us. Our warmest regards,Nadeem D. Chelsea Hotel Dar es Salaam

2/10 – Ungenügend

Jackson

Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
Service and facilities not worth the money paid , breakfast horrible , staff not professional , have to be careful while paying your bills , need to check and total or else u can be paying more , if you trust , wifi limited , overall not satisfactory
Aufenthalt von 2 Nächten im Februar 2023
Antwort von Nadeem D. | Chelsea Hotel am 7. Nov. 2023
Dear Jackson, Thanking you very much for staying with us.Your reported concerns have been brought to the attention of the concerned department. Rest assured that appropriate actions have taken place to address them. We always work hard and strive to make your stay with us the most comfortable and enjoyable.We also hope that you have enjoyed yourself to the fullest wherever you may have been to in our beautiful country and our great city of Dar es Salaam. We look forward to serving you again at our very best. Thanking you very much again for being with us.Warmest regards,Nadeem D. Chelsea Hotel Dar es Salaam

2/10 – Ungenügend

Linda

Aufenthalt von 3 Nächten im Januar 2023

8/10 – Gut

Robert

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit
Was just fine for a night stay until catching the ferry to Zanzibar next day. Room was clean and comfortable enough. Nothing fancy but nothing to complain about, got a good night sleep which was all that was needed.

10/10 – Hervorragend

michele

Aufenthalt von 1 Nacht im November 2022

8/10 – Gut

NICHIKA

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
The room was kept clean. The internet through wifi was not stable. You can go to the entrance to get the new wifi passcoad if the internet connection is unstable. The rooftop view was very nice.
Aufenthalt von 3 Nächten im Oktober 2022

6/10 – Okay

Shoaib

Overall hotel is just Ok
Hotel is just ok staff is not really friendly. Although I prepaid everything but while checkout i got a surprise that i have to pay additional 40,630 Tanzania Shillings because their system is showing that and they don’t have any explanation to that additional amount and they keep calling it human error in the system which doesn’t make sense. I will probably won’t book this hotel again. If someone stay please don’t pay in advance
Aufenthalt von 2 Nächten im Juli 2022

4/10 – Schlecht

Verifizierter Reisender

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Rude staff
Very rude staff. Not even hello. The breakfast was leftovers from days ago and so little options. The room wa clean and wifi good
Aufenthalt von 3 Nächten im Juni 2022
Antwort von Chesea Hotel am 6. Juli 2022
Dear Guest, Thanking you very much for staying with us. Your concerns has been brought to the attention of the concerned departments. Rest assured that appropriate actions have taken place to address this. We always work hard and strive to make your stay with us the most comfortable and enjoyable. We look forward to serving you again at our very best. Thanking you very much again for staying with us. Warmest regards, Nadeem D. Chelsea Hotel | Dar es Salaam

8/10 – Gut

Keun bok

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Juni 2022
Antwort von Nadeem D | Chelsea Hotel am 12. Juli 2022
Dear Keun, Thanking you much for staying with us. It brings us much pleasure to learn that your stay with us was a good experience overall. We strive and work hard to make our guest's stay as comfortable and enjoyable as possible. We look forward to serving you again at our very best in the near future. Thanking you again very much for being with us. Our warmest regards, Chelsea Hotel | Dar es Salaam

10/10 – Hervorragend

Herbert

Aufenthalt von 2 Nächten im Mai 2022
Antwort von Nadeem D. | Chelsea Hotel am 12. Juli 2022
Dear Herbert, Thanking you much for staying with us. It brings us much pleasure to learn that your stay with us was a great experience overall. We strive and work hard to make our guest's stay as comfortable and enjoyable as possible. We look forward to serving you again at our very best in the near future. Thanking you again very much for being with us. Warmest regards, Nadeem D. Chelsea Hotel | Dar es Salaam

6/10 – Okay

Timothy Ocen

Aufenthalt von 2 Nächten im April 2022

8/10 – Gut

Esther

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good place
The service was great but the breakfast options are limited
Aufenthalt von 1 Nacht im April 2022

8/10 – Gut

Felix

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Decent hotels
From the room you can heard the traffic loudly. Room was clean. Breakfast was bad. Wifi work well. Location is fine.
Aufenthalt von 1 Nacht im Februar 2022

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
9/10 with low key WIFI connection
Great. Only one issue was of WIFI. Rest 10/10
Aufenthalt von 2 Nächten im Dezember 2021

2/10 – Ungenügend

JAMES SAITOTI

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Januar 2022

6/10 – Okay

Omaima

Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
The area is very bad there were cockroaches in the room it doesn’t look like the photo but the staff is nice
Aufenthalt von 1 Nacht im Dezember 2021

8/10 – Gut

Erik

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Breakfast is a bit sparse
Aufenthalt von 1 Nacht im November 2021

6/10 – Okay

Rebekah

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Ausstattung
Pros: Air conditioning, clean, has elevators, continental breakfast, blackout curtains Cons: Small room, lumpy pillows and bed, noisy busy street, tv satellite didn't work, small lobby (can't really hang out there), terrible free parking garage (fits 3-4 cars and you have to go down a steep angle to get there and can be trapped in by other cars so we paid for expensive parking across the street)
Aufenthalt von 2 Nächten im November 2021

10/10 – Hervorragend

Daniel

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Pleasant restaurant view.  Delicious breakfast and meal selections.
Aufenthalt von 10 Nächten im November 2021

10/10 – Hervorragend

Lubango

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good customer service.
Aufenthalt von 2 Nächten im Oktober 2021

4/10 – Schlecht

Lucie

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
La chambre est vraiment petite, une chaleur insoutenable dans la salle de bain et entendre le bruit de la rue toute la nuit et toute la journée c'était vraiment pénible.
Aufenthalt von 2 Nächten im November 2021

10/10 – Hervorragend

Blessing

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Oktober 2021

10/10 – Hervorragend

Wesley, Warsaw

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I really enjoyed the facilities and I lived the location. I will recommend this property and I will stay here in the future.
Aufenthalt von 3 Nächten im Oktober 2021

10/10 – Hervorragend

Abdussamed

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Juli 2021

2/10 – Ungenügend

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I stayed here for 2 nights as a means to do the safari and Maasai village tour. The beds are super hard, The area is super congested and noisy, and the cleanliness of the room was downright disgusting. There was a strong sewage odor coming from the bathroom that made me nauseous. The shower head was so full of mold and soap scum I didn’t even bother to take a shower until I got to the safari. The lighting is dim, dismal, and depressing. I couldn’t wait to leave. The staff didn’t smile or seem friendly at all. I wouldn’t recommend staying here.
Aufenthalt von 3 Nächten im Juni 2021

8/10 – Gut

Tor Ernie

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im April 2021
Antwort von Nadeem D. | Chelsea Hotel am 25. Mai 2021
Dear Tor, Thank you very much for staying with us. We are very happy to learn that your stay with us had been a positive experience. We strive to make your stay as comfortable and enjoyable as possible. We also hope that you have enjoyed yourself wherever else you may have been to in our beautiful country and the city of Dar es Salaam. Thank you very much again for being with us. We look forward to serving again at our best in the near future. Warm regards, Nadeem D. Chelsea Hotel | Dar es Salaam

10/10 – Hervorragend

Joshua

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
My go-to hotel in Dar
Have stayed here in the past, was very happy to come back. Staff are very friendly and treat me like I am family. I look forward to returning.
Aufenthalt von 2 Nächten im März 2021
Antwort von Nadeem | Chelsea Hotel am 25. Apr. 2021
Dear Joshua, Thank you very much for staying with us. We are happy to know that we are your go-to hotel in Dar es Salaam, that you find our staff friendly and that you are treated as family. We also hope you have enjoyed yourself wherever you may have been to in our beautiful country of Tanzania and our great city of Dar es Salaam. Thank you very much again for always choosing our hotel as your second home. We look forward to serving you again at our very best. Safe journeys and warm regards, Nadeem D. Chelsea Hotel | Dar es Salaam

6/10 – Okay

Suzanne

Gut: Sauberkeit und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Chelsea Stay
Cleanliness was good. Breakfast included was not impressive. We ate out after the first day. The staff (other than the cleaning) were not helpful and did not have a good attitude. When you are in retail - smiling and friendliness is a MUST. There are many people looking for a job and to not be friendly invites you to go look for another position where you can be miserable.
Aufenthalt von 3 Nächten im Februar 2021
Antwort von Nadeem | Chelsea Hotel am 12. Feb. 2021
Dear Suzanne, Thanking you much for staying with us. It brings us much pleasure to learn that your experience with our cleaning staff was good. Regarding the breakfast not being up to par with expected standards is due to the current Covid situation. We have temporarily stopped offering our standard full buffet breakfast setup and that at the moment are offering an all you can eat A La Carte based breakfast service in order to enforce social distancing. We hope you can understand the reasoning behind this undertaking. With regards to some staff not displaying visibly appreciative friendly attitude towards you has been brought to the attention of all departments. Rest assured appropriate actions have taken place to address this concern. We strive and work hard to make our guest's stay as comfortable and enjoyable as possible. Thanking you again very much for being with us. We look forward to serving you again at our very best. Our warmest regards, Nadeem D. Chelsea Hotel | Dar es Salaam

10/10 – Hervorragend

N

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2021
Antwort von Nadeem | Chelsea Hotel am 12. Feb. 2021
Dear N, Thanking you much for staying with us. It brings us much pleasure to learn that your stay with us was a great experience. We strive and work hard to make our guest's stay as comfortable and enjoyable as possible. We look forward to serving you again at our very best in the near future. Thanking you again very much for being with us. Our warmest regards, Nadeem D. Chelsea Hotel | Dar es Salaam

10/10 – Hervorragend

Eulene

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Team chelsea
I was pleasantly surprised by the reviews i saw before and all the reviews were accurate aside from the hustle and bustle its an amazing hotel ill definitely use it again ,the staff is so helpfull and friendly..the rooms are amzingly clean linen is crispy white very comfortably beds.the restaurant menu on the fisrt floor is amazing tasty food loved it.only area chelsea team can do some upgrades on the room is the shower it was a bit mouldy that could be from the climate maybe but it should be kept spotless always that the area that needs to be most hygienic..i also changed rooms because their was a cocroach issue but they were happy to cahnhe my room and i was happy with the changes..amazing hotel and staff overall.
Aufenthalt von 2 Nächten im Dezember 2020
Antwort von Nadeem D | Chelsea Hotel am 19. Dez. 2020
Dear Eulene, Thanking you soo very much for staying with us. It brings us much pleasure to learn that your stay with us was such a great experience; the attention from our helpful staff, the clean comfortable beds, the tasty food items at the restaurant. Your concerns with the bathroom have been brought to the attention of the concerned department. Rest assured appropriate actions have taken place to address the issue. We strive and work hard to make our guest's stay as comfortable and enjoyable as possible. Also, we also hope you have enjoyed yourself wherever you may have travelled to in Tanzania and our great city of Dar es Salaam. We look forward to serving you again at our very best soon. Thanking you again very much for being with us. Our warmest regards, Nadeem D. Chelsea Hotel | Dar es Salaam