During my stay at this hotel, I evaluated various aspects of my experience based on a point system from 1 to 5, with 5 being the highest. Below is my detailed assessment:
âą Customer Service: âââââ (Excellent service)
âą Check-in Process: âââââ (Smooth and efficient)
âą Room Quality: âââââ (Spacious and comfortable)
âą Bed Comfort: âââââ (Very comfortable)
âą Bathroom: âââââ° (Toilet was blocked)
âą Air Conditioning: âââ°â°â° (Was broken the whole night but fixed later)
âą Workstation: ââââ°â° (Small but functional)
âą Wi-Fi: ââ°â°â°â° (Very slow, not reliable)
âą Hotel Location: âââââ (Great location, close to the beach, very relaxing)
âą Breakfast: ââââ°â° (Many options, but pastries were not fresh)
âą Dinner: âââââ (Nice buffet selection)
âą Pool: âââââ (Well-maintained and enjoyable)
âą Kids Area: N/A
âą Room Service: âââââ (Delivered a fruit basket daily)
âą Cleaning: ââââ°â° (Shower was dirty)
Overall Rating: 3.9 / 5
A great hotel with excellent service, location, and amenities. However, improvements in Wi-Fi, bathroom maintenance, and cleaning standards would enhance the overall experience.