-very good customers service from the staff & friendly (as my girlfriend loss her mobile on the cab we travel from airport to hotel. the manger assist in like call cab company to ask driver to check & make a police report).
-room neatly clean (to me a 2 star hotel with that stand of neat & clean room, fine with me)
note: do take breakfast ticket from counter. one disappointment was that, manager mention that the room we stay was for only 2 night & we can change to another as per our booking. but in the end not able to change due to no enough room :(
-near to Han river & place to purchase ticket for the boat trip around Han river, walk about 5-10min (depend on your speed, may be more). quite centralize to alot of place
-only 1 small store just beside hotel if not need walk 10-15min to get a proper clean look shop for your meal.
-there is no need for alarm clock as during our stay, the vietnamese that stay there will give u a morning call around 6am (start of the hotel restaurant start operation timing). even when they return as well may be our room just beside stair
-our room full of noise from air con to sewage water from pipe to people walking outside our room.
summarize: overall to me hotel is ok. if remove the noise issue