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Bewertungen von Emperador Plaza

3 out of 5
Emperador Plaza
Santa Catalina Ancha 377, Cusco, Cusco

Bewertungen

7,6

Gut

17 von insgesamt 54 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
19 von insgesamt 54 Gästebewertungen haben eine Bewertung von 8 - Gut" "
10 von insgesamt 54 Gästebewertungen haben eine Bewertung von 6 - Okay" "
6 von insgesamt 54 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
2 von insgesamt 54 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,0/10

Sauberkeit

7,4/10

Personal & Service

9,4/10

Ausstattung

7,2/10

Zustand der Unterkunft

8,4/10

Umweltfreundlichkeit

Bewertungen

4/10 – Schlecht

Jose

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Auf der Durchreise für eine Nacht geht es noch so.
Wir haben eine Rundreise durch Peru gemacht. Vier Nächte in Cusco. Das Hotel Emperador ist sehr Renovierungsbedürftig. Das erste Zimmer was man uns geben wollte hatte nur ein Fenster zum Innenflur. Drei Sterne sind nicht angebracht.

8/10 – Gut

Lidia

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
It is close to everything
Aufenthalt von 6 Nächten im November 2023

10/10 – Hervorragend

Ramsey

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff were excellent. We arrived at 730am even though our check in was at 1030. They let us in right away since we didn’t sleep all night from our flights. Great and friendly staff that is a clock from the city center!
Aufenthalt von 1 Nacht im März 2023

10/10 – Hervorragend

Polyana

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very central location

4/10 – Schlecht

Verifizierter Reisender

Mit der Familie gereist
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Would not stay here
Very loud. Extremely cold room, heater didn’t work, no extra blankets or pillows available. No elevator. Light fixture had shattered and bulb was flickering dangerously. No shampoo or soap. Desk staff not very helpful. Nobody was available when we wanted to check out at 6:15 am, the main door was locked and gated, so we had to let ourselves out of a side door with an unlocked dead bolt hanging off it and hoped for the best. The only positive thing this place was the location. Hotels.com might want to reconsider including this in its listings.
Aufenthalt von 1 Nacht im Juli 2022
Antwort von Daniel am 7. Juli 2022
THIS COMMENT IS FROM SOMEONE WHO DID NOT STAY AT THE HOTEL but who did make a reservation with us, however, did not show up at the Hotel and had to pay the NO SHOW in compliance with our reservation conditions established on Expedia. This person did not agree to comply with the reservation conditions established in Expedia and with our prior consultation with Expedia, the fair charge was made, This comment is an act of attempted revenge towards our Hotel by a person who did not accept comply with the established conditions published on Expedia (we know who this person is since he indicated that he would make this typoe of comments if we charged him). The comment is very different from those of the other guests since our equipment and services work normally and efficiently. We respect and appreciate all the opinions that our guests make about us, however we must be emphatic in saying that this comment corresponds to an unfair act of false defamation by a person who did not want to pay for their reservation according to the established conditions but he finally had to do it.

10/10 – Hervorragend

leon

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very good stay. Staff most helpful , especially Miss. Griselda. She is simply wonderful. Breakfast limited and same from one day to the next, but adequate.
Aufenthalt von 3 Nächten im Juni 2022
Antwort von Gerente am 24. Juni 2022
Muchas gracias por sus valiosos comentarios , los cuales nos alientan a seguir mejorando en nuestro servicio. Estaremos atentos a servirlo mejor en swu proxima visita a nuestro Hotel. Saludos cordiales Daniel Holguin Gerente

10/10 – Hervorragend

Anthony

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2022
Antwort von Anthony am 19. Feb. 2022
Muchas Gracias y esperamos servirlo nuevamente

10/10 – Hervorragend

Robert

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very satisfied
We encountered a problem getting to Machu Picchu. The staff provided us excellent service when we were time crunched. Thank you!
Aufenthalt von 4 Nächten im März 2020
Antwort von Manager am 10. März 2020
Thank you very much for your valuable feedback, it helps us to keep improving and looking to give an excellent service and look forward to serving you better Kind regards Daniel Holguin

8/10 – Gut

Atle, Reno, Nevada

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Overall very nice. I would come back for another stay.
Aufenthalt von 2 Nächten im November 2019
Antwort von Daniel am 19. Nov. 2019
Thank you very much for your valuable comment. It encourages us to continue to improve and serve you better in a new opportunity Thanks a lot Your Hotel Emperador Plaza of Cusco Kind regards

6/10 – Okay

walter

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im September 2019
Antwort von GFERENTE am 9. Okt. 2019
MUCHAS GRACIAS

10/10 – Hervorragend

Verifizierter Reisender

Aufenthalt von 7 Nächten im September 2019
Antwort von Gerencia am 2. Okt. 2019
Muchas Gracias por sus valiosos comentarios , los cuales nos alientan para mejorar nuestro servicio y esperamos servirlo mejor en su próxima visita en "su" Hotel Emperador, donde lo esperamos. Muy atentamente

8/10 – Gut

jorge

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Hotel comodo y muy bien ubicado.
Hotel comodo.bien ubicadoa 2 cdas de la plaza.cama comoda y los servicios buenos.lo que deben mejorar los desayunos debe ser mas variado.h
Aufenthalt von 3 Nächten im August 2019
Antwort von Gerente am 14. Aug. 2019
muchas gracias por su valioso comentario . los cuales nos servirán bastante para mejorar nuestro servicio . Esperamos tener la oportunidad de contar con su preferencia en otra oportunidad.

10/10 – Hervorragend

gurdeep, England

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Affordable luxury
I was really ill in Cusco I needed comfort and a good price, this hotel was perfect it was cosy and there was a heater, breakfast was nice and staff are lovely. I am a backpacker so I mix hostels with hotels, this was just the home comfort I needed.
Aufenthalt von 1 Nacht im Mai 2019
Antwort von GRACIAS am 7. Juni 2019
MUCHAS GRACIAS POR SU COMENTARIO SOBRE NUESTRA ATENCION A NUESTROS HUESPEDES . USTED NOS ALIENTA A SEGUIR TRATANDO CON MUCHA HOSPITALIDAD Y EFICIENCIA A NUESTROS HUESPEDES .

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2018

8/10 – Gut

Ludwing

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great Location
Good place and clean.
Aufenthalt von 1 Nacht im Oktober 2018
Antwort von DANIEL am 16. Dez. 2018
Muchas gracias por su comentario que nos alienta seguir mejorando

2/10 – Ungenügend

Nafees

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Horrible hotels.com
They did not give me a room . They said it’s hotels.com fault. I have it in writing from them. It’ was weather and had to struggle for 2-3 hours as your customer care when contacted were not of help . Your customer care number promised to get back in 4 minutes. After waiting for 30 minutes I tried to call again hotels.com but automated machine informed me that your services are closed. The weather in Cusco was very bad and with all luggage I had to struggle for few hours before a local agency found a room in a very expensive hotel. Your this performance gave a lot of mental, physical and monatory torture
Aufenthalt von 1 Nacht im Oktober 2018
Antwort von Daniel Holguin - Gerente am 19. Dez. 2018
The apologies of the case for the discomfort. The passenger contact with an agency, which called us to have availability security in our hotel, was told that by that day we did not have availability. However, in the lapse of 2 hours the passenger came to the door with the lady of the agency, made use of our wifi and made a reservation for expedia. As you can understand it was a last minute reservation made within our facilities, having informed us that we did not have a room available that day, both to the guest and to the agency, so at no time was a confirmation code issued to said reservation hereby. That is why all this discomfort is generated, both for you as a guest and for us as service providers. However, after a few nights we were able to assist you as we are used to, in the best way, always satisfying the client's needs and you were satisfied with our service. Greetings.

4/10 – Schlecht

Cristóvao

Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Pesadelo
Sem classificaçao
Aufenthalt von 1 Nacht im September 2018

8/10 – Gut

Flavio keishi, São Paulo - Brasil

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Um bom lugar para ficar...
Um bom lugar para ficar com ótima localização em relação a praça central. Café da manhã satisfatório, cama Boa e chuveiro regular com grande oscilação de água quente e fria. Quartos limpos com cama Boa. Hotel precisando de reforma. Mas no geral recomendo.
Aufenthalt von 2 Nächten im September 2018
Antwort von DANIEL ( Gerente ) am 28. Sept. 2018
Muchas gracias por su valiosa apreciacion de nuestro servicio y su valiosa sugerencia . Sus comentarios nos alienta a seguir mejorando nuestro servio y esperamos recibirlo con mucho gusto en SU HOTEL DE CUSCO remodelado muy pronto cumpliendo nuestros proyectos de mejroa. Muchas Gracias y reciba u muy atento saludo

10/10 – Hervorragend

Ana

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Boa avaliação no geral
Excelente. Check in e out extremamente eficiente. Equipe do hotel muito solícita. Localização ótima. O único problema é q o hotel tem três andares com escadas imensas, sem elevador
Aufenthalt von 3 Nächten im September 2018
Antwort von DANIEL ( Gerente) am 28. Sept. 2018
Mucvhas grac ias por su valioso comentario, Sus apreciaciones nos alientan en nuestro propósito de mejorar dia a dia en nuestro servicio. Esperamos tener el gusto de recibirla en SU HOTEL DE CUSCO en un próxima oportunidad Muchas Gracias y reciba nuestro muy atento saludo

8/10 – Gut

Enrique

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Para volver
En general todo bien, la habitación amplia y cómoda, el desayuno completo, la limpieza muy bien, el baño impecable con agua bien caliente siempre, espacios comunes muy agradables y una ubicación inmejorable. El wifi funcionó excelente en todo el hotel.
Aufenthalt von 7 Nächten im Mai 2018

10/10 – Hervorragend

Miguel

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Céntrico y comodo
La ubicación del hotel es excelente a 3 minutos de la plaza de armas caminando, la persona que me recibió el Check-in fue muy simpática y amable. No pude hacer uso del desayuno por salir todos los días antes de la hora pero tenía varias mesas en el comedor amplias y limpias. La habitación muy amplia con 2 calefactores eléctricos, la ropa de cama muy cómoda y apropiada para la temperatura. El baño cumplía con todas las necesidades básicas incluyendo agua caliente, toallas, secador y jabones. Tenía WiFi con buena velocidad para navegar
Aufenthalt von 3 Nächten im Februar 2018

8/10 – Gut

José Luis F

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Balance precio servicio
Excelente hotel muy cerca del centro histórico, con cercanía a tiendas, restaurantes
Aufenthalt von 2 Nächten im Dezember 2017
Antwort von DANIEL am 6. Jan. 2018
MUCHAS GRACIAS POR SU VALIOSO COMENTARIO QUE NOS ALIENTA A MEJORAR NUESTRO SERVICIO. LO ESPERAMOS EN SU PROXIMA VISITA AL CUSCO

8/10 – Gut

Mabel

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Bom hotel , recomendo
Bom hotel dentro de sua categoria, gostei da estadia, excelente localização.
Aufenthalt von 1 Nacht im Oktober 2017

6/10 – Okay

Benjamin

Verbesserungswürdig: Sauberkeit, Personal & Service und Komfort des Zimmers
Aufenthalt von 3 Nächten im Juli 2017

4/10 – Schlecht

Verifizierter Reisender

Verbesserungswürdig: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Ñ foi cumprido o tipo de reserva. Péssimo hotel
Foi reservado um quarto com 3 camas de solteiro e quando chego para o check in, somente havia 1 quarto com 2 camas de solteiro, sem a posdibilidade de cama extra. Tivemos que juntar 2 camas e dormir os 3 atravessados no outro sentido. Pedi um travesseiro a mais e me foi dada uma almofada de sala... Janela do banheiro dá p o corredor interno do hotel e o chuveiro tem baixa pressão e vazão de água
Aufenthalt von 1 Nacht im Juli 2017
Antwort von Daniel am 29. Juli 2017
LE PEDIMOS MIL DISCULPAS POR LA MOLESTIA EN SU ACOMODACION AL INGRESO AL HOTEL. EL MOTIVO ES QUE UD EN DIAS CON CONFLICTOS SOCIALES Y PAROS QUE MOTIVARON ATRASOS, CAMBIOS DE ITINERARIOS, CAMBIOS EN LOS VUELOS, CAMBIOS EN LOS VIAJES A MACHJUPÌCCHU, ETC, TODO ESTO FUERA DE NUESTRO CONTROL. EN SU CASO LUEGO DE SU CHECK-IN ENTIENDO QUE FUE REGULARIZADO. LE PEDIMO SU COMPORENSION Y ESTAMOS SEGUROS QUE EN SU PROXIMA VISITA LA ATENDEROS MUY BIEN.

8/10 – Gut

sergio

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Bien ubicado , amables , desayuno incluido solo al final al solicitarle la factura que para mí sería solo boleta el empleado me hizo un recibo en hoja blanca sin membrete ni ruc que es ilegal , si lo denunciara a la sumar le impondrían una multa
Aufenthalt von 2 Nächten im Juni 2017
Antwort von Daniel am 8. Juli 2017
Estimada Huesped: Muchas gracias por sus comentarios , ellos nos alientan a seguir mejorando para brindar un servicio mejor y tener la satisfccion de cumplir con nuestros objetivos . En cuanto a su pedido del recibo de pago: En verdad me sorprende porque nosotros generamos el correspondiente documento formal de pago, ya sea boleta o factura por cad uno de os huéspedes a quienes atendemos . Este documento debe de estar girado por nosotros a nombre suyo o de la persona jurídica que nos indicó y por alguna razon no se entregó ( vamos a investigar) ; por lo cual le pido por favor informarnos la fecha de estadía para identificarlo y hacerle llegar.. le reitero nuestro agradecimiento. Attte Daniel Holguín Gerente

10/10 – Hervorragend

ENRIQUE

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Supero expectativas
Hotel muy central, habitaciones muy comodas y excelente atencion. Rico desayuno
Aufenthalt von 1 Nacht im Juni 2017
Antwort von Daniel am 8. Juli 2017
Sr Enrique: Muchisimas gracias por sus comentarios sobre nuestros servicios,. Estos nos alientan a seguir mejorando y esperarlo con mejores servicios cuando ud venga a nuestra ciudad. Reciba nuestro atento saludo Daniel Holguín Gerente

2/10 – Ungenügend

Luis , California

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Do not stay here
Room was never serviced during our stay. Owner was extremely rude. Breakfast was horrible. Very noisy room.

10/10 – Hervorragend

carlos augusto

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
hotel excelente!!!!!!
maravilloso la atencion excelente

8/10 – Gut

MARISA

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Ótima estadia
Foi o melhor custo benefício dos 3 hotéis que ficamos em Cusco. O quarto era muito confortável, silencioso (pedimos um de fundos), aquecedor novo, banho bom com blindex, café da manhã simples mas de qualidade. Tinhamos que subir um lance de escada para chegar no quarto, pode ser incômodo para quem não está aclimatado com a altitude, para nós não era um problema. Lemos a respeito de uma recepcionista mal educada, não tivemos qualquer problema deste tipo, ao contrário, fomos bem tratados por todos, desde uma alteração em nossa reserva até um pedido de táxi com preço peruano (O preço para o gringo é sempre maior).

8/10 – Gut

javier

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers

8/10 – Gut

armando

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

8/10 – Gut

Adolpho, Vitória-ES

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Boa relação Custo x Benefício
O hotel é uma boa opção em Cuzco. O atendimento é cordial, os recepcionistas atenciosos nos auxiliaram com malas, taxis, dúvidas etc.. Em relação ao quarto, o conforto básico como água quente, aquecedor e limpeza estavam ok! Cafe da manhã básico e wifi falhava um pouco no quarto, mas na recepção era bom! Hotel muito bem localizado, bem próximo á Praça das Armas. Ponto negativo: CheckOut ás 09:00h da manhã.. o mais cedo que já vi.. Dica: Os quartos de fundo são melhores pois tem menos ruídos dos carros e movimento da rua.

8/10 – Gut

Josiane, Vitória E.S

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Bem localizado e agradável.
O hotel destaca-se por sua localização, bem próximo á praça das armas, mas fora do tumulto e barulho. A recepção foi boa, todos os 3 recepcionistas que me atenderam foram simpáticos e solícitos. Os quartos são padrão médio mas bom para descanso. Possui chuveiro quente, boa cama e aquecedor. O wifi não pegava muito bem no quarto mas na recepção era bom. Café da manhã básico. Voltaria á me hospedar neste hotel.

10/10 – Hervorragend

Roberto e Donatella Cavallo, Livorno, ITALIA

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
magnifica Cuzco
piacevole soggiorno in una città densa di atmosfera ..hotel nella norma dei 3 stelle ..da aggiornare, come al solito in Perù, le notizie riguardo il wifi in camera dove gratis significa praticamente lentissimo o inesistente.

8/10 – Gut

ANDREI, rio de janeiro

Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
ótima relação custo benefício
quarto espaçoso e wifi funcionava bem. Excelente localização.
muchas gracias por sus comentarios . Nos alienta a mejorar para darle un mejor servicio en su proxima estadia con nosotros

6/10 – Okay

Verifizierter Reisender

quand nous sommes arrivés, on nous a donné une chambre pas prête, et ils ont oublié le sourire à l'accueil! sinon nous avons bien dormi(après nous avoir donné une chambre préparée); je recommande cet hôtel pour sa proximité de la place des armes et son parking (contenant environ 4 places).

8/10 – Gut

Eduardo, Lima

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Nice hotel if you search for a good price
Nice place if you only need a room to sleep. Some stuff at room didnt work. Hairdryer, energy power

4/10 – Schlecht

diane w , princeton nj

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great location but basic hostal type accommodation
Very disappointing accomodations in a great location. Rooms heated with small space heaters that do not work well. Rooms small and basic, no drawers to unpack, no hot water (warm at best). Front desk never relayed messages left from tour companies regarding pick up times.. Anyone who thinks this is more than a 2 star property must think a motel 6 is a luxury 5 star property..

6/10 – Okay

Verifizierter Reisender

Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
la gente del hotel muy amable.

6/10 – Okay

Verifizierter Reisender

Verbesserungswürdig: Komfort des Zimmers

10/10 – Hervorragend

Carlos, Santiago de Chile

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
EXCELENTE
Lo encontramos excelente, ubicado en zona céntrica de la ciudad.Buen desayuno buffet; todo muy limpio y aseado. Muy bien atendidos, disposición y gentileza para guardar nuestras maletas mientras nos ausentamos del lugar para visitar Machu Pichu, sin costo adicional.Lo recomiendo.

10/10 – Hervorragend

Amanda , Baltimore, MD

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great location
Hotel was in a great location. Rooms were small but nice, just very cold. We stayed there on two separate occasions and the first room had no heater. The second room was much nicer and had a small heater.. Maybe because we were return customer? Included breakfast was good. Staff helpful for the most part. Would stay there again!

8/10 – Gut

Don, Calgary

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Comfortable with an Excellent Location
Booked 3 nights & again for 1 after our trek to Machu Picchu. Good basic rooms that met all our needs. Price was excellent for the location - 5 min walk to Plaza de Armas, convenience store & laundry just next door & one of the best restaurants (Cicciolina) in Cuzco just around the corner. Maria at the front desk was extremely helpful & immediately resolved any issues. Breakfast was a basic buffet with a good quantity of selections. Did have hot water - just had to let it run for a while! Definitely would book this hotel again.

4/10 – Schlecht

Roy, Virginia

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Komfort des Zimmers
Hotel was not what I expected.
The hotel was not reflected well in their ad. Room was small, bathroom smaller. The day we were to go to Machu Pichu, we had to wake up at 4am. We were surprised with no water. They did get the water back on 20 minutes before leaving. No shower that day! The staff did bring us 2 bottles of water to clean and brush our teeth, however when we checked out, they charged us for the 2 bottles of water? The only thing modern in the hotel is the front glass doors! The staff was very helpful. No I would not recommend, however I guess you get what you pay for. It was cheaper. Location was great...

10/10 – Hervorragend

Vinicius, São Paulo, SP, Brasil

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Ótima opção
Hotel simples, mas superou as nossas expectativas. Localização perfeita, menos de 5 minutos a pé da Plaza de Armas, mas sem estar no meio da bagunça. Ficamos no hotel por 2 noites não consecutivas, e o hotel guardou as nossas malas no dia que dormimos em Aguas Calientes, sem custo e sem nenhum trabalho para nós: deixamos as malas no quarto, e quando voltamos no outro dia as malas já estavam no outro quarto que ficaríamos. Quartos e banheiros grandes, limpos e confortáveis. Aquecedor em todos os quartos. O café da manhã era bom pelo preço do hotel. Custo-benefício excelente, com certeza ficaremos no Emperador quando voltarmos a Cuzco.

6/10 – Okay

Ziggy, 日本

Gut: Sauberkeit und Komfort des Zimmers
広場近く
アルマス広場からすぐですので、大変便利です。日中フロントデスクにいる女性は英語も上手です。夜勤の男性は英語は苦手ですが、こちらの言っている事は理解しているようで、頑張ってくれます。

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excelente ubicacion
Muy agradable

6/10 – Okay

Verifizierter Reisender

Verbesserungswürdig: Personal & Service
OK hotel, close to main plaza
We stayed at this hotel for one night. ++Positive: Close to the main plaza. Breakfast is good. Rooms are large and clean. --Negative: Had asked for a room with a double bed, and was given a room with 3 single beds. According to the staff, there is a heater in each room, my room did not have a one. When I went down to ask about it, they told me to check again because it was hidden in a corner; it was never found. The sink in the bathroom had a leak.

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit
Verbesserungswürdig: Personal & Service