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Bewertungen von The Coniston Inn - The Inn Collection Group

4 out of 5
The Coniston Inn - The Inn Collection Group
Hawkshead Road, Cumbria, Coniston, England

Bewertungen

8,6

Hervorragend

121 von insgesamt 245 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
90 von insgesamt 245 Gästebewertungen haben eine Bewertung von 8 - Gut" "
24 von insgesamt 245 Gästebewertungen haben eine Bewertung von 6 - Okay" "
6 von insgesamt 245 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
4 von insgesamt 245 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,8/10

Sauberkeit

9,2/10

Personal & Service

9,0/10

Ausstattung

8,4/10

Zustand der Unterkunft

8,6/10

Umweltfreundlichkeit

Bewertungen

6/10 – Okay

Monika

Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service und Komfort des Zimmers
Zu teuer und schlechter Service
Das Hotel liegt an einer schönen Lage. Das Zimmer ist grosszügig, jedoch hatten wir das Zimmerfenster gegen einen Schuppen und somit kein Tageslicht im Zimmer. Sehr schade den die Umgebung war wirklich schön. Wir fühlten uns aber wie in einem schwarzen Loch. Das frühstück war mässig. Die Auswahl beim warmen Essen war gross, jedoch bezweifeln wir dass das frisch gekocht wurde, da das Essen wenige Minuten nach dem bestellen bereits serviert wurde. Das Früchteangebot war sehr lieblos. Äpfel, Birnen und Bananen - überreif oder unreif. Beim Check-in wurde uns angeboten auf den Zimmerservice zu verzichten, was wir andeuteten anzunehmen. Jedoch waren die Anweisungen so schlecht zu verstehen, dass wir dann feststellen mussten, dass trotzdem jemand in unserem Zimmer war und unsere Kleider waren nicht mehr am selben Platz wo wir sie hinterlassen hatten. Tee/Kaffee wurde nicht aufgefüllt und Tassen waren noch schmutzig. Ganz klar mussten wir feststellen dass wir durch die Hotels.com Buchung benachteiligt wurden und das schlechteste Zimmer erhielten. Zudem darf man bei über 200 Pfund pro Nacht einen besseren und freundlicheren Service erwarten.
Aufenthalt von 2 Nächten im Mai 2023
Antwort von Guest Experience am 23. Mai 2023
Thank you so much for letting us know about your concerns. We’re sorry that we failed to make your visit as enjoyable as it could have been. We will keep your feedback in mind moving forward. We hope you give us another chance. We will do our best to deliver the exceptional stay we know we can.

8/10 – Gut

Ginger, Morgan Hill

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Guest Experience am 14. Mai 2024
Thank you for your rating. See you again soon.

10/10 – Hervorragend

lee

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Well equipped room, nothing was too much trouble / dining staff were spot especially the young lad from Yorkshire, polite, courteous and respectful A*****
Aufenthalt von 1 Nacht im März 2024
Antwort von Guest Experience am 18. März 2024
Thank you for taking the time to send us your feedback, it’s a pleasure to read such a lovely review.I will ensure the team are in receipt of your kind words and we hope to see you again very soon.

10/10 – Hervorragend

Garry

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great place would stay again thanks
Aufenthalt von 1 Nacht im März 2024
Antwort von Guest Experience am 18. März 2024
Thank you for passing on your feedback. We could not be happier that you had a fantastic stay with us. We hope to see you very soon.

10/10 – Hervorragend

Andrea, kenilworth

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Apart from the awesome location, this is such a lovely Inn with excellent staff and food.
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Guest Experience am 18. März 2024
Thank you for your feedback. It is greatly appreciated. We look forward to welcoming you back.

8/10 – Gut

Mark

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Dezember 2023

10/10 – Hervorragend

Debra

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Coniston Inn
Lovely cosy welcoming hotel. Good food relaxed environment.
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Guest Experience am 14. Nov. 2023
Thank you for taking the time to share your recent experience with us. We could not be happier you enjoyed your visit with us and look forward to welcoming you back in the future.

10/10 – Hervorragend

Christine

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Highly recommended
Location, rooms, food and service all fantastic. We will definitely stay again. Nothing too much for any of the staff.
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Guest Experience am 1. Nov. 2023
Thank you for your review. I know the team would be thrilled to welcome you back to one of our Inn’s.

10/10 – Hervorragend

Graham

Mit dem Partner gereist
What a beautiful place in beautiful surroundings.Staff couldn’t do more to and fantastic food and service 👍
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Guest Experience am 1. Nov. 2023
Thank you for taking the time to share your feedback with us. It is truly appreciated. I will ensure your kind words get passed on.

8/10 – Gut

Gary

Excellent
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Guest Experience am 9. Okt. 2023
Thank you for your feedback. It is greatly appreciated. We look forward to welcoming you back.

8/10 – Gut

Michael

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 5 Nächten im September 2023
Antwort von Guest Experience am 3. Okt. 2023
Thank you for your rating. We would love to welcome you back.

10/10 – Hervorragend

Ian

Gut: Ausstattung
Excellent hotel.
Aufenthalt von 3 Nächten im September 2023
Antwort von Guest Experience am 11. Sept. 2023
Thank you so much for sharing you feedback. We hope to see you again soon.

10/10 – Hervorragend

Ruth Sasha

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We enjoyed our 2 night stay in Coniston. It was nice and quiet and we did a nice hike too
Aufenthalt von 2 Nächten im August 2023
Antwort von Guest Experience am 7. Sept. 2023
Thank you for taking the time to post your review. We are so happy that you had a great time with us!

10/10 – Hervorragend

Hilary

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Coming back
Another amazing stay. We will be back and have recommended it to family and friends.
Aufenthalt von 2 Nächten im August 2023
Antwort von Guest Experience am 7. Sept. 2023
Thank you so much for your review. It made our day! We can't wait to welcome you back.

8/10 – Gut

David

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Fine but not special. The room looked out on a wall but was clean and tidy and had enough space but no wow. Breakfast and dinner were fine, but not special.
Aufenthalt von 2 Nächten im Juli 2023
Antwort von Guest Experience am 31. Juli 2023
Thank you so much for your feedback, I am pleased to hear you enjoyed your stay with us, Although, I am sorry that we missed the mark in some areas. I plan to share this feedback with staff to ensure that we address the issues immediately.

2/10 – Ungenügend

Dave

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very high cost and very negative experience. Real problem with smell from the septic field, even in your room. Rooms are very small and poorly designed. Major problem with constantly standing in line up to 10-15 minutes to order or do anything. Food quality is 5 out of 10 at best. NEVER EVER AGAIN! !
Aufenthalt von 7 Nächten im Juni 2023
Antwort von Guest Experience am 31. Juli 2023
Guest satisfaction is a top priority of ours, and any feedback is greatly received. It assists us in highlighting any areas we may have fallen short in and helps enhance our guest experience. I would like to take this opportunity to assure you, your comments have been brought to the attention of our General and compliance Manager. Your points will be discussed and reviewed in depth and any necessary updates will be implemented. Please note, our team are always on hand to assist if there is anything you may require.

2/10 – Ungenügend

Kay yew

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Staff refuses to recognize our VIP Axess status with Expedia as they claimed no such agreement. Our room was a small dark attic type space with low angled ceilings and a tiny window that ruined our stay. Rest chef burned half the hot meals served and English b/f was the worst we eaten in our 8 nights visit to Lakes Dustrict. Highly recommend other guests avoid them.
Aufenthalt von 2 Nächten im Juli 2023
Antwort von Guest Experience am 5. Juli 2023
Thank you for taking the time to share your feedback. Expedia VIP Access is honoured at a collection of properties on Expedia however, I am afraid we do not offer this benefit.

6/10 – Okay

Judith

Aufenthalt von 1 Nacht im Juni 2023
Antwort von Guest Experience am 30. Juni 2023
Thank you for taking the time to share your rating.

10/10 – Hervorragend

Wendy

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Our family of four stayed here, and the bunk beds and room set up worked perfectly for us. We felt less cramped in the bedroom area than we did at other hotels, and we loved the towel heater, lantern for night walking, and the quiet and lovely location, which was perfect for a family looking to walk the trails.
Aufenthalt von 2 Nächten im Mai 2023
Antwort von Guest Experience am 9. Juni 2023
Thank you for taking the time to share your recent experience with us. We could not be happier you enjoyed your visit with us and look forward to welcoming you back in the future.

10/10 – Hervorragend

Yumiko

Aufenthalt von 1 Nacht im Mai 2023
Antwort von Guest Experience am 9. Mai 2023
Thank you for your rating. We would love to welcome you back.

10/10 – Hervorragend

Amy

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautifully English! Great room, great food, friendly and very helpful staff. Just delightful.
Aufenthalt von 2 Nächten im April 2023
Antwort von Guest Experience am 25. Apr. 2023
Thank you for taking the time to share your feedback. We can't wait to welcome you back.

10/10 – Hervorragend

Andrew

Aufenthalt von 1 Nacht im April 2023
Antwort von Guest Experience am 21. Apr. 2023
Thank you for your rating. See you again soon.

10/10 – Hervorragend

Andrew

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im März 2023
Antwort von Guest Experience am 27. März 2023
Thank you for rating. See you soon.

10/10 – Hervorragend

Sinan

Aufenthalt von 1 Nacht im Februar 2023
Antwort von Guest Experience am 2. März 2023
Thank you for your rating. We hope to see you again soon.

8/10 – Gut

c

Mit der Familie gereist
Gut: Sauberkeit
Nice Situation and great you can take your dog
Great that you could take your dog to a hotel, the room was clean and the bathroom a good size. We paid top top dollar and for that I would not rate it as highly as if we had paid the £129 it was advertised for on the day we arrived on a site as we paid £248 a night. The situation is lovely and would presume if you were on the corner being close to the road that would not be an issue. We had a room with a view so would not pay the extra. Our bedroom was apparently a king size, glad I am not nearer 6ft tall as my feet certainly would be over the end of the bed. The rooms was clean and tidy as was the bathroom and the staff we encountered were all very pleasant. The down side, the room was beyond hot on a mild autumn day, the bathroom has been refurbished but the shower is awful, its what I would class as an old fashioned square with a large step up, when getting in\out the door only half opens so you have to access sideways and getting out reach across to the radiator to balance yourself. The food was okay but we decided to only eat 1 and not 2 nights, the fashion is to scan the QR code for the menu and the site was down so as 1 was gluten free after getting the paper allergen copy off the staff and a lot of backwards and forwards to the bar to ask yet another questions I placed the orders, 1 was missed off when the meals arrived and so got theirs after we had all started. All in all lovely location just needs more attention to service and still would not pay £248p\n
Aufenthalt von 2 Nächten im Oktober 2022

10/10 – Hervorragend

Barry

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Enjoyable visit
Really enjoyable.
Aufenthalt von 2 Nächten im September 2022
Antwort von Guest Experience am 30. Sept. 2022
Thank you for taking the time and passing on your feedback, it is always gratefully appreciated. We are delighted you enjoyed your experience with us and look forward to seeing you again soon.

10/10 – Hervorragend

David

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Beautiful hotel
We had a lovely time its a beautiful hotel in a beautiful part of the world just outside the village of Coniston. The grounds are lovely and well kept. Staff friendly and helpful
Aufenthalt von 3 Nächten im September 2022
Antwort von Guest Experience am 30. Sept. 2022
Thank you for taking the time to send us your feedback, it’s a pleasure to read such a lovely review.I will ensure the team are in receipt of your kind words and we hope to see you again very soon.

10/10 – Hervorragend

MALICA

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This hotel is just a gem! Love the location of it - right on the lake, quiet and safe. The rooms are clean and nicely decorated. The restaurant on the premises is a big plus. The staff is super friendly! Highly recommend this place. Will book again next time we are in the area.
Aufenthalt von 1 Nacht im September 2022
Antwort von Guest Experience am 20. Sept. 2022
Thank you for taking the time to send us your feedback, it’s a pleasure to read such a lovely review.I will ensure the team are in receipt of your kind words and we hope to see you again very soon.

8/10 – Gut

michael

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im September 2022
Antwort von Guest Experience am 16. Sept. 2022
Thank you for your rating. We hope to see you again soon.

10/10 – Hervorragend

Svetlana

Aufenthalt von 1 Nacht im September 2022

10/10 – Hervorragend

James

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice room and friendly staff. Close to the lake and would have been a great view if weather had have been better
Aufenthalt von 1 Nacht im September 2022
Antwort von Guest Experience am 13. Sept. 2022
Thank you for taking the time to send us your feedback, it is always gratefully appreciated. We are delighted you had a great experience with us and look forward to seeing you again soon.

10/10 – Hervorragend

Matthew, Calgary

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Loved our stay in Coniston. Great food and drinks and the views were amazing. Loved the dogs everywhere and being able to walk from the Inn into town. If you can make it up the Old Man, it's worth the effort. Lovely part of the world! Thanks!
Aufenthalt von 4 Nächten im September 2022
Antwort von Guest Experience am 9. Sept. 2022
Thank you for your feedback. It is greatly appreciated. We hope to welcome you back.

10/10 – Hervorragend

Linda

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im August 2022
Antwort von Guest Experience am 15. Aug. 2022
Thank you for your rating. We hope to see you again soon.

8/10 – Gut

Tania

Gut: Sauberkeit und Personal & Service
Aufenthalt von 4 Nächten im August 2022

10/10 – Hervorragend

K D

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Coniston In
Lovely hotel. Room was very clean, bed comfy. It's in a brilliant location and the staff were very friendly and professional.
Aufenthalt von 3 Nächten im Juli 2022
Antwort von Guest Experience am 15. Aug. 2022
Thank you for taking the time to send us your feedback, it is always gratefully appreciated. We are delighted you had a great experience with us and look forward to seeing you again soon.

10/10 – Hervorragend

Stephen

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Amazing place to stay Staff were first class
Aufenthalt von 1 Nacht im Juli 2022
Antwort von Guest Experience am 15. Aug. 2022
Thank you for your feedback. It is greatly appreciated. We hope to welcome you back.

8/10 – Gut

Torbjörn

Gut: Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im Juni 2022
Antwort von Guest Experience am 3. Juli 2022
Thank you for your rating. We hope to see you again soon.

10/10 – Hervorragend

Gina

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
From checking in to checking out nothing was to much trouble for the team . The breakfast team was really helpful
Aufenthalt von 3 Nächten im Juni 2022
Antwort von Guest Experience am 1. Juli 2022
Thank you for taking the time to share your experience with us. Feedback from our guests is valuable. We are pleased you enjoyed your stayed and we hope to see you again soon.

10/10 – Hervorragend

Kristen

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great family stay with breakfast included
We booked a family room which had a king and a set of bunkbeds. Perfect for family travel! Food was excellent and we loved being able to eat dinner on property and have breakfast included. Very clean and well decorated. Special place!
Aufenthalt von 3 Nächten im Juni 2022
Antwort von Guest Experience am 21. Juni 2022
Thank you for taking the time to share your experience with us. Feedback from our guests is valuable. We are pleased you enjoyed your stayed and we hope to see you again soon.

8/10 – Gut

John

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im Juni 2022
Antwort von Guest Experience am 13. Juni 2022
Thank you for your rating. We hope to see you again soon. :)

6/10 – Okay

James

Aufenthalt von 3 Nächten im Juni 2022
Antwort von Guest Experience am 13. Juni 2022
Thank you for your rating. We hope to see you again and provide you with the experience we are known for.

8/10 – Gut

john

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great st aff
The real question is would you stay again The answer is yes Great staff Only negative rooms not serviced during stay but no problem getting fresh towels and tea/coffee supplies
Aufenthalt von 2 Nächten im Mai 2022
Antwort von Guest Experience am 13. Juni 2022
Thank you for taking the time to send us your feedback, it is always gratefully appreciated. We are delighted you had a great experience with us. Your comments will be passed on the team, both positive and constructive. We look forward to seeing you again soon.

8/10 – Gut

Richard

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Food good, though, being part of a group, the menu didn't change; service friendly and helpful; hate duvets on beds, no blankets available. Lovely setting; lawns down to the lake; easy parking
Aufenthalt von 3 Nächten im Mai 2022
Antwort von Guest Experience am 13. Juni 2022
Thank you for finding the time to share the details of your recent visit. I will ensure your comments make it back to the team. However, In the future if you ever are need of anything, please speak to a member of staff and we will do our best to assist.

10/10 – Hervorragend

Silviu

Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2022

10/10 – Hervorragend

Anthony

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im April 2022
Antwort von Guest Experience am 26. Apr. 2022
Thank you for your rating. See you again soon.

10/10 – Hervorragend

John Paul

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Amazing trip to the Coniston inn
Amazing trip to the Coniston inn! Loved the view of the lake from the room and the walk from the hotel grounds to the pier just topped it off. Hotel staff were very friendly.
Aufenthalt von 1 Nacht im April 2022
Antwort von Guest Experience am 13. Juni 2022
Thank you for taking the time to share your recent experience with us. We could not be happier you enjoyed your stay with us and look forward to welcoming you back in the future.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Weekend in Lakes
Lovely hotel, v spacious room. Had been contacted beforehand to warn of scaffolding and advise we would get a discount which was much appreciated. I think we got a larger room than we booked whivh was also great. Lots of parking, good location, eay walk to village/lake. Food in hotel at eve amd breakfast was very good, great choice of drinks and even 20% off for NHS staff!! Only feedback would be our room was very warm even when we left windows open all day/night and no heating on which for March was a surprise ebven on a sunny weekend. Staff were lovely and welcoming, really helpful and friendly.
Hotel jetty
View of lake from hotel grounds
Aufenthalt von 2 Nächten im März 2022
Antwort von Guest Experience am 30. März 2022
Thank you for your positive and constructive feedback. I will ensure your feedback is passed on to be reviewed. Guest satisfactory is a top priority of ours and we are always looking at ways to improve our guest experience. We hope to welcome you back in the future.

10/10 – Hervorragend

Rachel

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im März 2022
Antwort von Guest Experience am 30. März 2022
Thank you for your rating. We hope to see you again soon. :)

8/10 – Gut

Wrong

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Pros - beautiful setting beside water with great view of Old Man Coniston. Lovely walks in every direction. Plenty of excellent outdoor seating and parking. Relaxed dining. Friendly staff. Great breakfast. Good shower with plenty of hot water. Great nights sleep in quiet location. Very helpful Tourist Information nearby. Cons - not happy to be told on check in that our room wouldn’t be serviced during our stay. Evening meals served lukewarm, which was a shame as food very good.
Aufenthalt von 2 Nächten im März 2022
Antwort von Guest Experience am 29. März 2022
Thank you for your positive and constructive feedback. I will ensure your feedback is passed on to be reviewed. Guest satisfactory is a top priority of ours and we are always looking at ways to improve our guest experience. We hope to welcome you back in the future.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2022
Antwort von Guest Experience am 21. März 2022
Thank you for your rating, we hope to see you again soon.