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Bewertungen von Ramada by Wyndham Colombo

4 out of 5
Ramada by Wyndham Colombo
30 Sir Mohamed Macan Markar Mawatha, PO Box 1202, Colombo

Bewertungen

7,4

Gut

56 von insgesamt 259 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
115 von insgesamt 259 Gästebewertungen haben eine Bewertung von 8 - Gut" "
55 von insgesamt 259 Gästebewertungen haben eine Bewertung von 6 - Okay" "
20 von insgesamt 259 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
13 von insgesamt 259 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7,8/10

Sauberkeit

7,6/10

Personal & Service

8,4/10

Ausstattung

7,4/10

Zustand der Unterkunft

8,0/10

Umweltfreundlichkeit

Bewertungen

6/10 – Okay

Jürgen, Kassel, de

Gut: Personal & Service
Pool ist sehr schön, Frühstück reichhaltig, Hotel liegt Zentral 4 Sterne sind gerade so möglich.
Aufenthalt von 12 Nächten im Januar 2019
Antwort von Nasheeth am 25. Feb. 2019
Dear Jurgen, Thank you for your valuable feedback. It is helpful for us to maintain & improve our service standards.

10/10 – Hervorragend

CH, Bayern

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Schönes Hotel in zentraler Lage in Colombo. Viele Sehenswürdigkeiten gut zu Fuß erreichbar.
Aufenthalt von 2 Nächten im Oktober 2018
Antwort von Guest Relations Manager. am 9. Nov. 2018
Dear CH, Thank you for your valuable feedback.

6/10 – Okay

Claus, Moosburg

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Beste Lage in CMB...aber
das ganze Hotel macht einen abgenutzten und ungepflegten Eindruck (durchgelaufene und verdreckte Teppiche, schmutzige Gardinen, ungeputzte Fensterscheiben, Schimmel und Stockflecken im Bad etc.). Sehr positiv war das sehr freundliche und hilfsbereite Personal und das umfangreiche Frühstücksbuffet. Leider können diese Dinge nicht den Gesamteindruck entscheidend beeinflussen.
Aufenthalt von 7 Nächten im März 2018

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Wir waren nur 1 Nacht dort, um Columbo zu erobern, bevor wir wieder nach Hause flogen, aber die Kinder waren von den großzügigen Zimmern begeistert und wir alle fanden das Frühstück superlecker. Es verfügte über eine sehr große Auswahl and leckeren heimischen Speisen, aber es gab z.B. auch Nutellla ;-) Das beste an dem Hotel fanden wir allerdings die fußläufige Nähe zum (sundhaft teuren) Colonialhotel direkt am Wasser, wo man abends mit bezahlbaren, sehr leckeren Cocktails in tollem Ambiente den Sonnenuntergang erleben kann. Auch das Barfood dort war reichlich und lecker.
Aufenthalt von 1 Nacht im Januar 2018

8/10 – Gut

sabine, berlin

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Gute Lage. Toller Blick zum Ozean in oberen Etagen
Frühstück und dessen Service entsprechen nicht dem Hotel-Standard. Schade. Sonst empfehlenswert.
Aufenthalt von 2 Nächten im Oktober 2017

4/10 – Schlecht

T, Bahrain

Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Swimmingpool under construction
I came there with three kids for 4 nights and the pool was the whole time under construction. After a lot of complaints they organised me on the last day an alternative pool stay at the neighbour hotel. I had to ask several times for an alternative as the kids really wanted to enjoy a pool and we were booking this hotel because of the pool. The staff try to do his best but was not very helpful.
Aufenthalt von 1 Nacht im Juni 2017

6/10 – Okay

suzi, zürich

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Gute Lage
Sehr gutes Service. Hotel ist etwa älter als in Bilder dargestellt .

8/10 – Gut

Alessandro

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
Gute Lage, Freundlicher Service, Möbel eher alt
Hotel hat gute Lage, jedoch ein Problem mit der Kanalisation. Es mieft stark im Badezimmer. die Fauteuils im Zimmer müssten ausgetauscht werden, sie sind schmutzig

8/10 – Gut

Verifizierter Reisender

Gut: Personal & Service und Komfort des Zimmers
Verbesserungswürdig: Sauberkeit
Praktisches Hotel zum ankommen
Das Personal ist nett , die Zimmer sind sehr groß. Der garten mit Pool ist traumhaft .

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

2/10 – Ungenügend

Mohamed

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
It was horrible..I could not stay there
Aufenthalt von 2 Nächten im März 2024
Antwort von Nasheeth Cader am 14. März 2024
Hi Mohamed, Thank you for sharing your thoughts with us. However, we taken every feedback seriously as it opens a way to improve our facilities as well the service standards. We'd like to know more about your experience. Please write you concern in detail to gm@ramadacolombo.comWe shall ensure that your next stay with us would set new standards & reach your expectations.

8/10 – Gut

Jens

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Nasheeth Cader am 31. Jan. 2024
Dear Jens, We are happy to hear that you enjoyed the stay with us. Thank you for the time taken in reviewing your stay with us. We shall ensure that your next visit would set new standards of comfort and luxury for you!

10/10 – Hervorragend

Upul

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im September 2023
Antwort von Nasheeth Cader am 8. Okt. 2023
Dear Upul,It's with great pleasure that we respond to this feedback as we always expect our guests to leave our property with maximum satisfaction!We are pleased to hear that your stay with us was enjoyable! Thank you for taking the time to share your sentiments with us! We shall ensure that your next visit would set new standards of comfort and luxury for you!

10/10 – Hervorragend

David, Albert Lea

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Appreciate the staff. They were welcoming and very helpful during our staff. The man who cleaned our room was so kind and went the extra mile for us --- getting us a couple of extra chairs for our guest who came to our room and brought extra tea. Would stay there again!
Aufenthalt von 5 Nächten im September 2023
Antwort von Nasheeth Cader am 27. Sept. 2023
Hi David, It's with great pleasure that we respond to this feedback as we always expect our guests to leave our property with maximum satisfaction!We are pleased to hear that your stay with us was enjoyable and you wish to revisit us in the future! Thank you for taking the time to share your sentiments with us! We shall ensure that your next visit would set new standards of comfort and luxury for you!

8/10 – Gut

Nishit Shah

Aufenthalt von 2 Nächten im September 2023
Antwort von Nasheeth Cader am 20. Sept. 2023
Hi Nishit, It's with great pleasure that we respond to this feedback as we always expect our guests have maximum satisfaction!We are pleased to hear that you enjoyed the food cravings from Ramada Colombo! Thank you for taking the time to share your sentiments with us! We shall ensure that your next order to be consistent with taste & standard.

8/10 – Gut

Shaikh

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im September 2023
Antwort von Nasheeth Cader am 13. Sept. 2023
Dear Shaikh, It's with great pleasure that we respond to this feedback as we always expect our guests to leave our property with maximum satisfaction!We are pleased to hear that your stay with us was enjoyable! Thank you for taking the time to share your sentiments with us! We shall ensure that your next visit would set new standards of comfort and luxury for you!

10/10 – Hervorragend

Rameshkumar

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 2 Nächten im September 2023
Antwort von Nasheeth Cader am 13. Sept. 2023
Dear Rameshkumar, It's with great pleasure that we respond to this feedback as we always expect our guests to leave our property with maximum satisfaction!We are pleased to hear that your stay with us was enjoyable! Thank you for taking the time to share your sentiments with us! We shall ensure that your next visit would set new standards of comfort and luxury for you!

10/10 – Hervorragend

Ben

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good afternoon. After 22 plus years my wife and I visited Sri Lanka for a short holiday not knowing what we would experience or receive during our short stay. We arrived in Sri Lanka early in the morning on 19th July. We booked our hotel stay at Ramada Colombo via Expedia from 18th July till 24th July and left for Kandy. We resided in Rms 613 and 806. Our experience during our short stay at Ramada was phenomenal. We found that all departments in the hotel coordinated very well to look after us and make our stay there comfortable. Staff were very polite, humble and professional at all times. We witnessed staff dedication and effort throughout our stay at RAMADA. Staff in all areas were welcoming and always greeted us with a smile. This was very humbling. Staff went the extra mile to make sure that we were happy and content during our stay there. We are confident to say that all staff are an asset to the Hotel. They always made sure to protect the reputation of Ramada hotel. The food was delicious and tasty. Each day there was a wide variety of food provided which catered to all choices. We also found Ramada offers a wide variety of facilities under one roof, which we loved to have after coming from New Zealand. We felt as if we were at home in the hotel. Without a shadow of doubt, we will recommend to others. We are hoping to visit again next year and book the same hotel. Thanks Ben
Aufenthalt von 6 Nächten im Juli 2023
Antwort von Nasheeth Cader am 14. Aug. 2023
Dear Ben, It's with great pleasure that we respond to this feedback as we always expect our guests to leave our property with maximum satisfaction!We are pleased to hear that your stay with us was enjoyable! Thank you for taking the time to share your sentiments with us! We shall ensure that your next visit would set new standards of comfort and luxury for you!

8/10 – Gut

Abdulla, Hulhumale

Aufenthalt von 5 Nächten im Juni 2023
Antwort von Nasheeth Cader am 21. Juli 2023
Dear Abdulla, It's with great pleasure that we respond to this feedback as we always expect our guests to leave our property with maximum satisfaction!We are pleased to hear that your stay with us was enjoyable! Thank you for taking the time to share your sentiments with us! We shall ensure that your next visit would set new standards of comfort and luxury for you!

10/10 – Hervorragend

Gloria

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Ideal place in Colombo. Closer to beach. Safe area
Aufenthalt von 1 Nacht im April 2023
Antwort von Yasiru am 19. Apr. 2023
Dear GloriaGreetings from Ramada ColomboWe are glad about your comment and happy to hear that you enjoyed your stay with us.Thank You with Best RegardsYasiru SilvaReservation Agent Ramada Colombo

2/10 – Ungenügend

Amarjit

Geschäftlich gereist
Verbesserungswürdig: Personal & Service
Worst services by unprofessional staff..
It was worst experience in my past 13 years travel. Check inn took 45 minutes and check out took over 1 hour. It is just because of unprofessional staff. They do not able to calculate the currency conversion. And room service is one of the worst service in this Hotel. Deliver order took 45 min to an hour if you follow up again again by call. Otherwise you don't know. Location is very good but hotel staff services are very poor very..
Aufenthalt von 4 Nächten im Februar 2023
Antwort von Yasiru Silva am 26. Feb. 2023
Dear SirGreetings from Ramada ColomboWe would like to extend our sincere apologies for the inconvenience that happened to you. We value your comment and focus on it. Hope you will be delighted on your next visit to Ramada Colombo.Thanks with regardsYasiru SilvaReservation Agent

10/10 – Hervorragend

MINHYUNG

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
너무 친절하게 또한 식사, 모든 직원들이 훌륭하고 모두 감사합니다.
Aufenthalt von 9 Nächten im Juli 2022
Antwort von Nasheeth Cader am 15. Aug. 2022
Dear Minhyung, It's with great pleasure that we respond to this feedback as we always expect our guests to leave our property with maximum satisfaction! We are pleased to hear that your stay with us was enjoyable! Thank you for taking the time to share your sentiments with us! We shall ensure that your next visit would set new standards of comfort and luxury for you!

6/10 – Okay

Roomy

not value compare to the service and cleanest
Aufenthalt von 1 Nacht im März 2022
Antwort von Nasheeth Cader am 22. März 2022
We’re immensely grateful for bringing a lot of shortcomings to our attention. These problems have been discussed and the relevant Department Heads have been alerted to take necessary action. Ramada team greatly appreciates the time & effort you’ve spared to share your constructive feedback with us. We look forward to offering a better guest experience during your next stay.

8/10 – Gut

Simon

Aufenthalt von 2 Nächten im Februar 2022
Antwort von Nasheeth Cader am 7. März 2022
Dear Simon, It's with great pleasure that we respond to this feedback as we always expect our guests to leave our property with maximum satisfaction! We are pleased to hear that your stay with us was enjoyable and you wish to revisit us in the future! Thank you for taking the time to share your sentiments with us! We shall ensure that your next visit would set new standards of comfort and luxury for you!

10/10 – Hervorragend

Robert

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The Assistant Manager Chamith Sarathkumara was really helpful in assisting us to change rooms. He is a good example of a Duty Manager should be. All staff were friendly and helpful as usual. We have stayed at this Hotel before, and the location is ideal for Galle Face Green and the shopping centre.
Aufenthalt von 1 Nacht im Februar 2022
Antwort von Nasheeth Cader am 11. Feb. 2022
Dear Robert, It's with great pleasure that we respond to this feedback as we always expect our guests to leave our property with maximum satisfaction! We are pleased to hear that your stay with us was enjoyable! Thank you for taking the time to share your sentiments with us! We shall ensure that your next visit would set new standards of comfort and luxury for you!

8/10 – Gut

Steven

Gut: Zustand der Unterkunft und Komfort des Zimmers
On My Good List
Great stay. We will come back. They wanted to charge us for breakfast even though we had paid for it online, but it was easily resolved.
Aufenthalt von 1 Nacht im Januar 2022
Antwort von Nasheeth Cader am 1. Feb. 2022
Dear Steven, It's with great pleasure that we respond to this feedback as we always expect our guests to leave our property with maximum satisfaction! We are pleased to hear that your stay with us was enjoyable and you wish to revisit us in the future! Thank you for taking the time to share your sentiments with us! We shall ensure that your next visit would set new standards of comfort and luxury for you!

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit und Komfort des Zimmers
Good value for the location
Overall, the hotel, service and cleanliness is good. But there were few glitches. 1) We received a non smoking room on a 'non-smoking floor (as per their own label for the floor). But the entire corridor smelled of heavy smoke. Thankfully, our room did not smell smoke though. 2) Reaching room service via in room calling, took several attempts and a lengthy wait time - even when it was successful to get to someone on the other end. 3) Staff can be more professional than personal when they approach guests. On the plus side, food was tasty, decent portion sizes, our room view was nice overlooking the main road with partial sea and skyline views. Bakery products were not impressive in their taste or textures. Overall, can recommend to another and may visit again.
Aufenthalt von 1 Nacht im Januar 2022
Antwort von Nasheeth Cader am 18. Jan. 2022
Dear Sir/Madam, It's with great pleasure that we respond to this feedback as we always expect our guests to leave our property with maximum satisfaction! We are pleased to hear that your stay with us was enjoyable though there were few areas where you wanted a bit more touch up and you wish to revisit us in the future! We've communicated those areas with our relevant department heads. Thank you for taking the time to share your sentiments with us! We shall ensure that your next visit would set new standards of comfort and luxury for you!

8/10 – Gut

Rüya

Mit der Familie gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
konforlu
temiz ferah odalar
Aufenthalt von 1 Nacht im Januar 2022
Antwort von Nasheeth Cader am 18. Jan. 2022
Dear Ruya, It's with great pleasure that we respond to this feedback as we always expect our guests to leave our property with maximum satisfaction! We are pleased to hear that your stay with us was enjoyable and you wish to revisit us in the future! Thank you for taking the time to share your sentiments with us! We shall ensure that your next visit would set new standards of comfort and luxury for you!

2/10 – Ungenügend

Keisuke

Verbesserungswürdig: Sauberkeit
Aufenthalt von 1 Nacht im Dezember 2021

10/10 – Hervorragend

Chrishanthie, Melbourne

Mit der Familie gereist
Gut: Ausstattung und Zustand der Unterkunft
Liked the location. There was nothing to dislike. The rooms were spacious and housekeeping was regular. The staff were friendly.
Aufenthalt von 15 Nächten im März 2020
Antwort von Nasheeth Cader am 31. März 2020
Dear Chrishanthie, It's with great pleasure that we respond to this feedback as we always expect our guests to leave our property with maximum satisfaction! We are pleased to hear that your stay with us was enjoyable! Thank you for taking the time to share your sentiments with us! We shall ensure that your next visit would set new standards of comfort and luxury for you!

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
A bit loud in rooms that face the street but otherwise a good value option in Colombo. Pool is relaxing and staff are friendly.
Aufenthalt von 1 Nacht im Februar 2020
Antwort von Nasheeth Cader am 4. März 2020
Dear Sir / Madam, It's with great pleasure that we respond to this feedback as we always expect our guests to leave our property with maximum satisfaction! We are pleased to hear that your stay with us was enjoyable! Thank you for taking the time to share your sentiments with us! We shall ensure that your next visit would set new standards of comfort and luxury for you!

2/10 – Ungenügend

Verifizierter Reisender

Verbesserungswürdig: Personal & Service
okay for one night near Galle Face
Pros - location and cost Needs improvement - check in process, food and outs dated.
Aufenthalt von 1 Nacht im Februar 2020
Antwort von Nasheeth Cader am 25. Feb. 2020
Dear sir/madam, We’re immensely grateful for bringing a lot of shortcomings to our attention. These problems have been discussed and the relevant Department Heads have been alerted to take necessary action. Thank you for the positive feedback as well. Ramada team greatly appreciates the time & effort you’ve spared to share your constructive feedback with us. We look forward to offering a better guest experience during your next stay.

8/10 – Gut

Manish

Geschäftlich gereist
Gut: Personal & Service und Komfort des Zimmers
Stay made good by the staff
My stay was comfortable but it was made memorable by chef Nirbhaya Singh and GM Wasim. Thank you to both of you for being understanding and polite and ensuring that i had a good stay. Chef thank you for giving me home like food
Aufenthalt von 6 Nächten im Februar 2020
Antwort von Nasheeth Cader am 21. Feb. 2020
Dear Manish, It's with great pleasure that we respond to this feedback as we always expect our guests to leave our property with maximum satisfaction! We are pleased to hear that your stay with us was enjoyable! Thank you for taking the time to share your sentiments with us! We shall ensure that your next visit would set new standards of comfort and luxury for you!

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Convenient location to travel popular tourist destinations in Colombo
Aufenthalt von 1 Nacht im Januar 2020
Antwort von Nasheeth Cader am 14. Jan. 2020
Dear Sir/Madam, It's with great pleasure that we respond to this feedback as we always expect our guests to leave our property with maximum satisfaction! We are pleased to hear that your stay with us was enjoyable! Thank you for taking the time to share your sentiments with us! We shall ensure that your next visit would set new standards of comfort and luxury for you!

2/10 – Ungenügend

Nishanthan

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Danger - health and safety failed
This place is infested with roaches and it’s going to Get worse if the management don’t act quickly to fumigate the place!
Aufenthalt von 2 Nächten im Dezember 2019
Antwort von Nasheeth Cader am 10. Dez. 2019
Dear Nishanthan, We’re immensely grateful for bringing up shortcomings to our attention. These problems have been discussed and the relevant Department Heads have been alerted to take necessary action. Thank you for the positive feedback as well. Ramada team greatly appreciates the time & effort you’ve spared to share your constructive feedback with us. We look forward to offering a better guest experience during your next stay.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
遅い時間にチェックインしましたが笑顔で接客してくれました。
Aufenthalt von 1 Nacht im November 2019
Antwort von Nasheeth Cader. am 27. Nov. 2019
Dear Sir/Madam, We are pleased to hear that you had an enjoyable stay at Ramada Colombo. Do allow us to serve you even better next time, whe you travel towards Colombo.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Personal & Service und Zustand der Unterkunft
Aufenthalt von 8 Nächten im November 2019
Antwort von Nasheeth Cader am 16. Nov. 2019
Dear Sir/Madam, Thank you for your valuable time taken in reviewing your stay with us. We are happy to see that, you've had an enjoyable stay with us. Do allow us to serve you even better next time when you qvisit Colombo.

8/10 – Gut

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Rooms are good with a decent sized desk if u need to work.
Aufenthalt von 1 Nacht im November 2019
Antwort von Nasheeth Cader am 5. Nov. 2019
Dear Sir/Madam, It's with great pleasure that we respond to this feedback as we always expect our guests to leave our property with maximum satisfaction! We are pleased to hear that your stay with us was enjoyable! Thank you for taking the time to share your sentiments with us! We shall ensure that your next visit would set new standards of comfort and luxury for you!

8/10 – Gut

Harumi

Aufenthalt von 1 Nacht im Oktober 2019

10/10 – Hervorragend

US

Gut: Sauberkeit und Personal & Service
Love the staff. Wonderful individuals in housekeeping, in the restaurant, the doorman, and of course the front desk.
Aufenthalt von 2 Nächten im Oktober 2019
Antwort von Nasheeth Cader am 14. Okt. 2019
Dear Sir/Madam, It's with great pleasure that we respond to this feedback as we always expect our guests to leave our property with maximum satisfaction! We are pleased to hear that your stay with us was enjoyable! Thank you for taking the time to share your sentiments with us! We shall ensure that your next visit would set new standards of comfort and luxury for you!

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 3 Nächten im September 2019
Antwort von Nasheeth Cader am 30. Sept. 2019
Dear Sir/Madam, It's with great pleasure that we respond to this feedback as we always expect our guests to leave our property with maximum satisfaction! We are pleased to hear that your stay with us was enjoyable! Thank you for taking the time to share your sentiments with us! We shall ensure that your next visit would set new standards of comfort and luxury for you!

8/10 – Gut

Fatema

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im September 2019
Antwort von Nasheeth Cader am 23. Sept. 2019
Dear Fatema, It's with great pleasure that we respond to this feedback as we always expect our guests to leave our property with maximum satisfaction! We are pleased to hear that your stay with us was enjoyable! Thank you for taking the time to share your sentiments with us! We shall ensure that your next visit would set new standards of comfort and luxury for you!

8/10 – Gut

Fakhri

Mit der Familie gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Overall nice stay and hotel. Was a bit lacking in house keeping. Would have to remind them to bring towels. Happened in two occasions.
Aufenthalt von 13 Nächten im August 2019
Antwort von Nasheeth Cader am 16. Sept. 2019
Dear Fakhri, It's with great pleasure that we respond to this feedback as we always expect our guests to leave our property with maximum satisfaction! We are pleased to hear that your stay with us was enjoyable! Thank you for taking the time to share your sentiments with us! We have taken serious note on the delay & have already taken necessary steps to rectify it. We shall ensure that your next visit would set new standards of comfort and luxury for you!

8/10 – Gut

Verifizierter Reisender

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The service was good and the staff were friendly..
Aufenthalt von 13 Nächten im August 2019
Antwort von Nasheeth Cader am 16. Sept. 2019
It's with great pleasure that we respond to this feedback as we always expect our guests to leave our property with maximum satisfaction! We are pleased to hear that your stay with us was enjoyable! Thank you for taking the time to share your sentiments with us! We shall ensure that your next visit would set new standards of comfort and luxury for you!

8/10 – Gut

Verifizierter Reisender

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit und Personal & Service
Good service but needs better food qualuty and options. Breakfast is average...warm staff though.
Aufenthalt von 5 Nächten im August 2019
Antwort von Nasheeth Cader am 27. Aug. 2019
Dear Sir/Madam, It's with great pleasure that we respond to this feedback as we always expect our guests to leave our property with maximum satisfaction! Thank you for taking the time to share your sentiments with us! We have taken note your feedback on the food. We shall ensure that your next visit would set new standards of comfort and luxury for you!

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie und kleinen Kindern gereist, Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Need new furnitures at lobby updates on room and corridor carpets, excellent room size compare to other hotels, great locations.
Aufenthalt von 1 Nacht im Juli 2019
Antwort von Nasheeth Cader am 6. Aug. 2019
Dear Sir / Madam, It's with great pleasure that we respond to this feedback as we always expect our guests to leave our property with maximum satisfaction! We are pleased to hear that your stay with us! We have taken serious note on the areas you have mentioned which we need to focus on. We have already communicated towards our higher management in order to take necessary action. Thank you for taking the time to share your sentiments with us! We shall ensure that your next visit would set new standards of comfort and luxury for you!

10/10 – Hervorragend

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything was good.
Aufenthalt von 1 Nacht im Juli 2019
Antwort von Nasheeth Cader am 2. Aug. 2019
Dear Sir/Madam, It's with great pleasure that we respond to this feedback as we always expect our guests to leave our property with maximum satisfaction! We are pleased to hear that your stay with us was enjoyable! Thank you for taking the time to share your sentiments with us! We shall ensure that your next visit would set new standards of comfort and luxury for you!

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location, excellent staff easy in and out. Old but feel relax
Aufenthalt von 1 Nacht im Juli 2019
Antwort von Nasheeth Cader am 2. Aug. 2019
Dear Sir/Madam, It's with great pleasure that we respond to this feedback as we always expect our guests to leave our property with maximum satisfaction! We are pleased to hear that your stay with us was enjoyable! Thank you for taking the time to share your sentiments with us! We shall ensure that your next visit would set new standards of comfort and luxury for you!

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Aufenthalt von 4 Nächten im Juli 2019
Antwort von Nasheeth am 29. Juli 2019
Dear Sir / Madam, Thank you for your valuable feedback.

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Good location. Large room. Attentive staff. However, room smelled mildew very strongly. Also the bathtub had a few large brown stains. We were given one set of amenities for a double room (1 tooth brush, 1 pair of sleepers, 1 set of shampoo & shower gel, etc.)
Aufenthalt von 1 Nacht im Juli 2019
Antwort von Manager am 26. Juli 2019
Dear Sir/Madam, It's with great pleasure that we respond to this feedback as we always expect our guests to leave our property with maximum satisfaction! We have taken serious note on your comment with reference to amenities & property fittings. Thank you for taking the time to share your sentiments with us! We shall ensure that your next visit would set new standards of comfort and luxury for you!