Außenbereich

Bewertungen von Hilton Cobham

4 out of 5
Hilton Cobham
Seven Hills Road South, Cobham, England

Bewertungen

8,2

Sehr gut

91 von insgesamt 179 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
49 von insgesamt 179 Gästebewertungen haben eine Bewertung von 8 - Gut" "
15 von insgesamt 179 Gästebewertungen haben eine Bewertung von 6 - Okay" "
13 von insgesamt 179 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
11 von insgesamt 179 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,0/10

Sauberkeit

8,6/10

Personal & Service

8,2/10

Ausstattung

8,6/10

Zustand der Unterkunft

8,4/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Restaurant staff great, rest only OK.
Sufficiently sized room but had a slightly weird odor to it. Comfy matress. Receptionists could have been more welcoming and friendlier, seemed quite uninterested in their jobs. A guest should get to notice that. Waitress in the restaurant was really kind, professional and helpful though.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Viktoriia Rozhdestvenska am 27. Jan. 2024
Dear Anonymous, Thank you for choosing the Hilton for your stay in Cobham and thank you for taking the time to provide a feedback about your recent experience. Your feedback is invaluable to us and shared your comments with our senior management team to ensure incidents do not reoccur. Once again, thank you for sharing your comments, we do hope to welcome you again on your next visit and restore your faith towards the Hilton Cobham. Sincerely Guest Relations Manager

10/10 – Hervorragend

Lisa

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautifully kept building and rooms. Great selection at breakfast and a little balcony in the sunshine was a lovely little surprise with the room. Really comfortable bed and the room was lovely and quiet.
Aufenthalt von 1 Nacht im April 2024
Antwort von Guest Relations Manager am 8. Mai 2024
Dear Lisa, Thank you for your 5/5 review. It was great to read you enjoyed your stay with us in particular our breakfast and the balcony that came with the room. We look forward to welcoming you back to Hilton Cobham in the near future.

8/10 – Gut

Phil

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff friendly and helpful, room in good condition and food pleasant. Good breakfast selection.
Aufenthalt von 1 Nacht im April 2024
Antwort von Viktoriia Rozhdestvenska am 18. Apr. 2024
Dear Phil,I hope this message finds you well. I wanted to express my sincere gratitude for your recent feedback regarding your stay with us. Your kind words about our friendly and helpful staff, well-maintained rooms, and pleasant dining experience mean a lot to us. We're especially pleased to hear that you enjoyed our breakfast selection. Thank you once again for choosing us and for taking the time to share your positive experience. We look forward to welcoming you back in the future!Best regards, Viktoriia Rozhdestvenska Guest Relations Manager

10/10 – Hervorragend

Caroline

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Quiet, clean, excellent breakfast and staff were amazing from recepetionist to bar staff to breakfast team
Aufenthalt von 1 Nacht im April 2024
Antwort von Guest Relations Manager am 14. Apr. 2024
Dear Caroline, thank you for your 5* star feedback. It was great to read you enjoyed your stay with us and the staff were helpful during your stay. Should your journeys bring you back to Cobham, please let us know so you have another enjoyable stay. Kind Regards

10/10 – Hervorragend

Billy

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Viktoriia Rozhdestvenska am 19. Feb. 2024
Dear Billy, Thank you for taking the time to provide us with your feedback following your recent stay at Hilton Cobham. We are thrilled to have had the opportunity to serve you, and we hope to welcome you back for another enjoyable stay in the future. Best regards, ViktoriiaGuest Relations Manager

10/10 – Hervorragend

Bernadette

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Viktoriia Rozhdestvenska am 19. Feb. 2024
Dear Bernadette, Thank you for taking the time to provide us with your feedback following your recent stay at Hilton Cobham. We are thrilled to have had the opportunity to serve you, and we hope to welcome you back for another enjoyable stay in the future. Best regards, ViktoriiaGuest Relations Manager

10/10 – Hervorragend

Emerita

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Friendly staff nice location
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Viktoriia Rozhdestvenska am 19. Feb. 2024
Dear Emerita, Thank you for taking the time to provide us with your feedback following your recent stay at Hilton Cobham. We are thrilled to have had the opportunity to serve you, and we hope to welcome you back for another enjoyable stay in the future. Best regards, ViktoriiaGuest Relations Manager

10/10 – Hervorragend

Chukuka

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
For my wife and son
Booked this overnight stay for my wife and son. She hasn’t stopped talking about how lovely the hotel was and the amazing customer service.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Viktoriia Rozhdestvenska am 15. Feb. 2024
Dear Chukuka, Thank you for taking the time to provide us with your detailed feedback following your recent stay at Hilton Cobham. We genuinely appreciate your insights, as they play a crucial role in our ongoing efforts to enhance our guests' experiences. We are delighted to hear that your overall experience was positive, and we appreciate your kind words regarding the amazing customer service. It's always rewarding to know when we've succeeded in meeting our guests' expectations. We are thrilled to have had the opportunity to serve you, and we hope to welcome you back for another enjoyable stay in the future. Best regards, Viktoriia, Guest Relations Manager

2/10 – Ungenügend

Yvonne

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Viktoriia Rozhdestvenska am 6. Feb. 2024
Dear Yvonne, Thank you for your stay at Hilton Cobham. We truly regret to know that we have not been able to deliver our promise of excellence during your stay If you can provide any information regarding your stay with us, we will be grateful and it would be a pleasure to hear from you. We do hope to have the pleasure of welcoming you back again and offer you first class service you deserve. Best regards, Viktoriia, Guest Relations Manager

2/10 – Ungenügend

Kate

Aufenthalt von 4 Nächten im Januar 2024
Antwort von Viktoriia Rozhdestvenska am 5. Feb. 2024
Dear Kate, Thank you for your stay at Hilton Cobham. We truly regret to know that we have not been able to deliver our promise of excellence during your stay If you can provide any information regarding your stay with us, we will be grateful and it would be a pleasure to hear from you. We do hope to have the pleasure of welcoming you back again and offer you first class service you deserve.Best regards, Viktoriia Guest Relations Manager

10/10 – Hervorragend

Rachael

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent all round - would stay again
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Viktoriia Rozhdestvenska am 27. Jan. 2024
Dear Rachel, Thank you for taking the time to provide us with your feedback following your recent stay at Hilton Cobham. We are thrilled to have had the opportunity to serve you, and we hope to welcome you back for another enjoyable stay in the future. Best regards, ViktoriiaGuest Relations Manager

10/10 – Hervorragend

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 5 Nächten im Januar 2024
Antwort von Viktoriia Rozhdestvenska am 22. Jan. 2024
Dear Anonymous, Thank you for taking the time to provide us with your feedback following your recent stay at Hilton Cobham. We genuinely appreciate your insights, as they play a crucial role in our ongoing efforts to enhance our guests' experiences. We are thrilled to have had the opportunity to serve you, and we hope to welcome you back for another enjoyable stay in the future. Best regards, ViktoriiaGuest Relations Manager

8/10 – Gut

Steve

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Viktoriia Rozhdestvenska am 27. Jan. 2024
Dear Steve, Thank you for taking the time to provide us with your feedback following your recent stay at Hilton Cobham. We are thrilled to have had the opportunity to serve you, and we hope to welcome you back for another enjoyable stay in the future. Best regards, ViktoriiaGuest Relations Manager

8/10 – Gut

Alison

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Front staff were very helpful and professional on arrival and check out. Great variety of food options and drinks offered during breakfast service.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Viktoriia Rozhdestvenska am 27. Jan. 2024
Dear Alison, Thank you for taking the time to share your positive experience at Hilton Cobham. We are thrilled to hear that you found our staff kind and helpful, and that the breakfast variety of food exceeded your expectations in terms of spaciousness and comfort. Your feedback means a lot to us, and we will be sure to pass on your kind words to our staff members. We are committed to providing excellent service and a comfortable environment for our guests, and it's always rewarding to know when we've succeeded. Best regards, Viktoriia Guest relations Manager

10/10 – Hervorragend

Mark

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Viktoriia Rozhdestvenska am 27. Jan. 2024
Dear Mark, Thank you for taking the time to provide us with your feedback following your recent stay at Hilton Cobham. We are thrilled to have had the opportunity to serve you, and we hope to welcome you back for another enjoyable stay in the future. Best regards, ViktoriiaGuest Relations Manager

8/10 – Gut

Lewis

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Ausstattung
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Viktoriia Rozhdestvenska am 5. Feb. 2024
Dear Lewis, Thank you for taking the time to provide us with your feedback following your recent stay at Hilton Cobham. We are thrilled to have had the opportunity to serve you, and we hope to welcome you back for another enjoyable stay in the future. Best regards, Viktoriia, Guest Relations Manager

8/10 – Gut

Nicola

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Viktoriia Rozhdestvenska am 27. Jan. 2024
Dear Nicola, Thank you for taking the time to provide us with your feedback following your recent stay at Hilton Cobham. We are thrilled to have had the opportunity to serve you, and we hope to welcome you back for another enjoyable stay in the future. Best regards, ViktoriiaGuest Relations Manager

10/10 – Hervorragend

Christopher

Aufenthalt von 4 Nächten im Dezember 2023
Antwort von Guest Relations Manager am 20. Dez. 2023
Dear Christopher, Thank you for choosing Hilton for your stay in Cobham and thank you for taking the time to leave provide feedback about your recent experience. Should your journeys bring you back to Cobham, please contact us directly and it would be our pleasure to look after your future stays. Again, thank you for sharing your comments, and we hope to have a chance to welcome you again in the not-too-distant future! Sincerely, Guest Relations Manage

6/10 – Okay

Dawn

whist we fully understand chirstmas parties will be taking place at this time of year we were disappointed by the loud noise of the music and would have appreciated a room location away from conference rooms, leaving guests attending the parties to have rooms near the conference rooms
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Guest Relations Manager am 20. Dez. 2023
Dear Dawn, Thank you for choosing the Hilton for your stay in Cobham and thank you for taking the time to provide your honest feedback about your recent experience. Your feedback is invaluable to us and shared your comments with our senior management team to ensure incidents do not reoccur. Once again, thank you for sharing your comments, we do hope to welcome you again on your next visit and restore your faith towards the Hilton Cobham. Sincerely Guest Relations Manager

8/10 – Gut

Tom

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Guest Relations Manager am 20. Dez. 2023
Dear Tom, Thank you for choosing Hilton for your stay in Cobham and thank you for taking the time to leave provide feedback about your recent experience. Should your journeys bring you back to Cobham, please contact us directly and it would be our pleasure to look after your future stays. Again, thank you for sharing your comments, and we hope to have a chance to welcome you again in the not-too-distant future! Sincerely, Guest Relations Manage

10/10 – Hervorragend

Stuart

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great service and breakfast
A one night stay. Heating not working in room on arrival. Immediately given another room and apology with drinks voucher. Comfortable room, very clean with excellent en suite. Excellent breakfast with very good service.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Guest Relations Manager am 20. Dez. 2023
Dear Stuart, Thank you for choosing Hilton for your stay in Cobham and thank you for taking the time to leave provide feedback about your recent experience. Should your journeys bring you back to Cobham, please contact us directly and it would be our pleasure to look after your future stays. Again, thank you for sharing your comments, and we hope to have a chance to welcome you again in the not-too-distant future! Sincerely, Guest Relations Manage

2/10 – Ungenügend

G

Geschäftlich gereist
Verbesserungswürdig: Personal & Service
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Guest Relations Manager am 20. Dez. 2023
Dear G, Thank you for choosing the Hilton for your stay in Cobham and thank you for taking the time to provide your honest feedback about your recent experience. Your feedback is invaluable to us and shared your comments with our senior management team to ensure incidents do not reoccur. Once again, thank you for sharing your comments, we do hope to welcome you again on your next visit and restore your faith towards the Hilton Cobham. Sincerely Guest Relations Manager

6/10 – Okay

Michelle

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Guest Relations Manager am 20. Dez. 2023
Dear Michelle, Dear xxxxx, Thank you for choosing Hilton for your stay in Cobham and thank you for taking the time to leave provide feedback about your recent experience. Should your journeys bring you back to Cobham, please contact us directly and it would be our pleasure to look after your future stays. Again, thank you for sharing your comments, and we hope to have a chance to welcome you again in the not-too-distant future! Sincerely, Guest Relations Manage

2/10 – Ungenügend

Lady

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
My room was not clean and there was black mould in the bathroom. I am waiting for a full refund.
Aufenthalt von 2 Nächten im November 2023
Antwort von Viktoriia Rozhdestvenska am 29. Nov. 2023
Thank you for taking your time to fill out our post stay satisfaction survey, providing us with the detailed feedback about your recent experience at the Hilton Cobham. Your comments are extremely valuable to us, as we strive to improve with each and every stay. I am very sorry to read that we did not meet all your expectations during your stay. Please accept my sincerest apologies for any inconvenience you may have experienced and please be assured that this does not reflect our usual high standard of service. We truly regret to know that we have not been able to deliver our promise of excellence during your stay and your comments have been discussed with the managers of the hotel in order to address and take immediate action on improvement.

8/10 – Gut

Michael

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im November 2023
Antwort von Guest Relations Manager am 28. Nov. 2023
Dear Michael , Thank you for choosing Hilton for your stay in Cobham and thank you for taking the time to leave provide feedback about your recent experience. Should your journeys bring you back to Cobham, please contact us directly and it would be our pleasure to look after your future stays. Again, thank you for sharing your comments, and we hope to have a chance to welcome you again in the not-too-distant future! Sincerely

8/10 – Gut

Sidnei

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very good hotel with carpark
Aufenthalt von 1 Nacht im November 2023
Antwort von Viktoriia Rozhdestvenska am 21. Nov. 2023
Dear Sidnei, Thank you for choosing Hilton for your stay in Cobham and thank you for taking the time to leave provide feedback about your recent experience. Should your journeys bring you back to Cobham, please contact us directly and it would be our pleasure to look after your future stays. Sincerely, Viktoriia Rozhdestvenska, Guest Relations Manager

10/10 – Hervorragend

Mark

Mit dem Partner gereist
Gut: Zustand der Unterkunft
Excellent location, pleasant helpful staff, great breakfast though parking charges annoying!! All in all a great stay…
Aufenthalt von 1 Nacht im November 2023
Antwort von Viktoriia Rozhdestvenska am 20. Nov. 2023
Dear Mark! We appreciate the scoring of your recent stay at our hotel, it is feedback like yours which inspire our team to deliver an excellent service. I hope our hotel lived up to all of your expectations. We truly hope we will have a chance of welcoming you again soon. Best regards, Viktoriia Rozhdestvenska Guest Relations Manager

10/10 – Hervorragend

Peter J

Aufenthalt von 1 Nacht im November 2023
Antwort von Viktoriia Rozhdestvenska am 18. Nov. 2023
Dear Peter, Thank you for choosing Hilton for your stay in Cobham and thank you for taking the time to leave provide feedback about your recent experience. Should your journeys bring you back to Cobham, please contact us directly and it would be our pleasure to look after your future stays. Again, thank you for sharing your comments, and we hope to have a chance to welcome you again in the not-too-distant future! Sincerely, Guest Relations Manager

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
40th Wedding Anniversary
We arranged to stay at the Hilton because we wanted to celebrate our 40th Wedding Anniversary. The Hotel room had petals and towels folded into ‘swans’. The girl on Reception wished us a happy weekend. Generally the whole ambience was great. A wide selection of breakfasts on offer. Staff very friendly
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Guest Relations Manager am 6. Nov. 2023
Dear Annonymous, Thank you for choosing Hilton for your stay in Cobham and thank you for taking the time to leave provide feedback about your recent experience. Thank you for choosing us to stay with us for such a special celebration and we are pleased you enjoyed your stay us. Should your journeys bring you back to Cobham, please contact us directly and it would be our pleasure to look after your future stays. Again, thank you for sharing your comments, and we hope to have a chance to welcome you again in the not-too-distant future! Sincerely,

10/10 – Hervorragend

Chloe

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
5/5
I will stay was absolutely amazing we stayed for a few nights. All our accommodations were met and the food and drink were incredible. Also, the staff were incredibly nice and welcoming.
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Guest Relations Manager am 4. Nov. 2023
Dear Chloe, Thank you for choosing Hilton for your stay in Cobham and thank you for taking the time to leave provide feedback about your recent experience. Should your journeys bring you back to Cobham, please contact us directly and it would be our pleasure to look after your future stays. Again, thank you for sharing your comments, and we hope to have a chance to welcome you again in the not-too-distant future! Sincerely, Guest Relations Manager

8/10 – Gut

Rachael

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Guest Relations Manager am 4. Nov. 2023
Dear Rachael, Thank you for choosing Hilton for your stay in Cobham and thank you for taking the time to leave provide feedback about your recent experience. Should your journeys bring you back to Cobham, please contact us directly and it would be our pleasure to look after your future stays. Again, thank you for sharing your comments, and we hope to have a chance to welcome you again in the not-too-distant future! Sincerely, Guest Relations Manager

10/10 – Hervorragend

Jane

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Viktoriia Rozhdestvenska am 17. Okt. 2023
Dear Jane, Thank you for taking the time to leave us a review and feedback to us. It was great to got from you this high score! Please let us know when you are coming back so we can ensure you have another excellent stay.Best regards, Viktoriia Rozhdestvenska Guest Relation Manager

8/10 – Gut

Heewon

Geschäftlich gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Viktoriia Rozhdestvenska am 17. Okt. 2023
Dear Heewon,Thank you for your high rating and great to see that you enjoyed your stay with us. Should your journeys bring you back to Cobham, please let us know so we can ensure you have another enjoyable stay. Best Regards, Viktoriia Rozhdestvenska Guest Relations Manager

6/10 – Okay

Benedict

Gut: Sauberkeit
Weekend stay
The hotel is ok. It’s dated. The room is quite noisy, you can hear people walking around upstairs and snoring nextdoor. The service in the restaurant was quite poor, struggled to get attention to order food and drinks, then added 12.5% service charge at the end. Had similar issues at the bar where struggled to get anyone to serve me for some time. The woman working at breakfast was excellent. The £16 car park charge was frankly ridiculous and a con, this should be waived for hotel guests.
Aufenthalt von 2 Nächten im September 2023
Antwort von Guest Relations Manager am 8. Okt. 2023
Dear Benedict, Thank you for choosing the Hilton for your stay in Cobham and thank you for taking the time to provide your honest feedback about your recent experience. Your feedback is invaluable to us and shared your comments with our senior management team to ensure incidents do not reoccur. Once again, thank you for sharing your comments, we do hope to welcome you again on your next visit and restore your faith towards the Hilton Cobham. Sincerely Guest Relations Manager

8/10 – Gut

Hamid

Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very convenient location just off M25, lovely part of Surrey. Easy parking, costs £8/day. Breakfast was really good. Walls are thin/not sound-proofed, slept badly as a couple were having an argument during the night. Would stay again but take earplugs incase.
Aufenthalt von 1 Nacht im September 2023
Antwort von Guest Relations Manager am 29. Sept. 2023
Dear Hamid, Thank you for taking the time to leave us a review and feedback to us. It was great to read you had a great stay with us. Should your journeys bring you back to Cobham, please let us know so we can ensure you have another great stay.Kind Regards,

4/10 – Schlecht

Paul

Geschäftlich gereist
Verbesserungswürdig: Personal & Service und Komfort des Zimmers
Aufenthalt von 1 Nacht im September 2023
Antwort von Guest Relations Manager am 29. Sept. 2023
Dear Paul, Thank you for taking the time to leave us a review and feedback to us. I am sorry to read that you did not have a great experience. Should your journeys bring you back to Cobham, please let us know we can ensure you have another great stay. Kind Regards,

10/10 – Hervorragend

Philip

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The Hilton Cobham is beautiful. Beds are massive and very comfortable with all the things you need. Absolutely spotless and great decor. The restaurant was lovely also with great food and excellent staff service who go out of the way to accommodate everyone. Loved it and can't wait to go back.
Aufenthalt von 1 Nacht im September 2023
Antwort von Guest Relations Manager am 29. Sept. 2023
Dear Philip, Thank you for taking the time to leave us a review and feedback to us. It was great to read you had an excellent stay with us. Please let us know when you are coming back so we can ensure you have another excellent stay. Kind Regards,

8/10 – Gut

Alan

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im September 2023
Antwort von Guest Relations Manager am 29. Sept. 2023
Dear Alan, Thank you for taking the time to leave us a review and your feedback. It was great to see that you enjoyed your stay with us. Should your journeys bring you back to Cobham, then let us know so we can ensure that you have another great stay. Kind Regards,

8/10 – Gut

Herminder

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice hotel, cheap breakfast!
Nice stay, with plenty parking. No negatives, food was good, breakfast was plentiful for what you paid at £10. There was a £40 charge for a dog stay though which is a little steep compared to most other hotels. However a good sized bed provided for the dog. At £40 a packet of treats would be a nice touch!
Aufenthalt von 1 Nacht im September 2023
Antwort von Guest Relations Manager am 29. Sept. 2023
Dear Herminder, Thank you for taking the time to leave us a review and feedback to us. It was great to read you that you had a great stay and have passed your feedback onto our housekeeping team regarding the treats. Should your journeys bring you back to Cobham, please let us know so we can ensure you have another great stay. Kind Regards,

10/10 – Hervorragend

Andrew

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Stayed there before, free, safe car park and in easy drive for train station to London. Not had breakfast there before, great service and food including options for gluten free.
Aufenthalt von 1 Nacht im September 2023
Antwort von Guest Relations Manager am 29. Sept. 2023
Dear Andrew, Thank you for taking the time to feedback to us. It was great to read that you enjoyed your stay with us. Should your journeys bring you back to Cobham, please let us know so we can ensure you have another great stay with us. Kind Regards,

10/10 – Hervorragend

Kay

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Excellent service. Staff friendly and efficient.
Aufenthalt von 2 Nächten im September 2023
Antwort von Guest Relations Manager am 29. Sept. 2023
Dear kay, Thank you for taking the time to leave a review and feedback to us. It was great to read you had an excellent stay. Should your journeys bring you back to Cobham, please let us know so we can ensure you have another excellent stay.Kind Regards,

4/10 – Schlecht

fiona

Mit dem Partner gereist
Verbesserungswürdig: Personal & Service
Toilet seat not secured Bottom of bathroom door was rusty/dirty Only 3 paper tissues in the box/empty Room service plate covers were dirty Room service food was poor quality Staff appear unhappy The £8 parking charge was not clearly marketed and unwelcoming. The manager cancelled it when we complained.
Aufenthalt von 1 Nacht im August 2023
Antwort von Viktoriia Rozhdestvenska am 7. Sept. 2023
Dear Fiona, First of all, let me tell you Thank you for your stay with Hilton Cobham! We apologize for any inconvenience caused and we are very sad that we were not able to meet your expectations. We assure you that your complaint has been communicated to all responsible department managers. If you go to Expedia and search for Hilton Cobham, you will immediately see information that parking is paid. But our manager was very helpful and made an exception, so that you would be satisfied. We will be so happy to meet you again, if you made your mind to visit Hilton Cobham again! Have a lovely day! Best regards, Viktoriia RozhdestvenskaGuest Relations Manager

8/10 – Gut

MO

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Ok
Aufenthalt von 1 Nacht im September 2023
Antwort von Viktoriia Rozhdestvenska am 7. Sept. 2023
Dear Mo, Thank you for choosing the Hilton Cobham for your stay in Cobham and thank you for taking the time to provide feedback about your recent experience.Should your journeys bring you back to Cobham please contact me directly and it would be my pleasure to look after your future stays with us .Again, thank you for sharing your comments, and we hope to have a chance to welcome you again in the not too distant future! Sincerely,Guest Relations Manager

4/10 – Schlecht

Paul

Mit der Familie gereist
Gut: Sauberkeit und Komfort des Zimmers
Aufenthalt von 2 Nächten im August 2023
Antwort von Viktoriia Rozhdestvenska am 7. Sept. 2023
Dear Paul, Thank you for choosing the Hilton Cobham for your stay in Cobham and thank you for taking the time to provide feedback about your recent experience.Should your journeys bring you back to Cobham please contact me directly and it would be my pleasure to look after your future stays with us .Again, thank you for sharing your comments, and we hope to have a chance to welcome you again in the not too distant future! Sincerely,Guest Relations Manager

10/10 – Hervorragend

Eduardo

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im August 2023
Antwort von Viktoriia Rozhdestvenska am 29. Aug. 2023
Dear Eduardo, Thank you for choosing Hilton for your stay in Cobham and thank you for taking the time to leave provide feedback about your recent experience. Should your journeys bring you back to Cobham, please contact us directly and it would be our pleasure to look after your future stays. Again, thank you for sharing your comments, and we hope to have a chance to welcome you again in the not-too-distant future! Sincerely, Guest Relations Manager

8/10 – Gut

Felicia

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im August 2023
Antwort von Viktoriia Rozhdestvenska am 29. Aug. 2023
Dear Felicia, Thank you for choosing Hilton for your stay in Cobham and thank you for taking the time to leave provide feedback about your recent experience. Should your journeys bring you back to Cobham, please contact us directly and it would be our pleasure to look after your future stays. Again, thank you for sharing your comments, and we hope to have a chance to welcome you again in the not-too-distant future! Sincerely, Guest Relations Manager

10/10 – Hervorragend

Billy

Aufenthalt von 1 Nacht im August 2023
Antwort von Viktoriia Rozhdestvenska am 23. Aug. 2023
Dear Billy, Thank you for choosing Hilton for your stay in Cobham and thank you for taking the time to leave provide feedback about your recent experience. Should your journeys bring you back to Cobham, please contact us directly and it would be our pleasure to look after your future stays. Again, thank you for sharing your comments, and we hope to have a chance to welcome you again in the not-too-distant future! Sincerely, Guest Relations Manager

6/10 – Okay

Matt

Aufenthalt von 1 Nacht im August 2023
Antwort von Guest Relations Manager am 28. Aug. 2023
Thank you for choosing the Hilton for your stay in Cobham and thank you for taking the time to provide your honest feedback about your recent experience. Your feedback is invaluable to us and shared your comments with our senior management team to ensure incidents do not reoccur. Once again, thank you for sharing your comments, we do hope to welcome you again on your next visit and restore your faith towards the Hilton Cobham.

10/10 – Hervorragend

Kwong To

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Clean and comfortable environment!
Aufenthalt von 1 Nacht im August 2023
Antwort von Viktoriia Rozhdestvenska am 23. Aug. 2023
Dear Kwong , Thank you for choosing Hilton for your stay in Cobham and thank you for taking the time to leave provide feedback about your recent experience. It is so lovely to read your feedback! Should your journeys bring you back to Cobham, please contact us directly and it would be our pleasure to look after your future stays. Again, thank you for sharing your comments, and we hope to have a chance to welcome you again in the not-too-distant future! Sincerely, Guest Relations Manager

10/10 – Hervorragend

Robert

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Sss
Aufenthalt von 1 Nacht im August 2023
Antwort von Guest Relations Manager am 8. Sept. 2023
Dear Robert, Thank you for your 5* star and great to see that you enjoyed your stay with us. Should your journeys bring you back to Cobham, please let us know so we can ensure you have another enjoyable stay. Kind Regards,