Innenpool, Liegestühle
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Bewertungen von Bernardazzi Grand Hotel & SPA

4 out of 5
Bernardazzi Grand Hotel & SPA
Bernardazzi Street 38, Chisinau

Bewertungen

8,8

Hervorragend

14 von insgesamt 25 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
7 von insgesamt 25 Gästebewertungen haben eine Bewertung von 8 - Gut" "
3 von insgesamt 25 Gästebewertungen haben eine Bewertung von 6 - Okay" "
1 von insgesamt 25 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
0 von insgesamt 25 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,4/10

Sauberkeit

9,4/10

Personal & Service

9,4/10

Ausstattung

9,0/10

Zustand der Unterkunft

8,8/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Andre

Gut: Sauberkeit und Personal & Service
Aufenthalt von 4 Nächten im Februar 2024

4/10 – Schlecht

Nikita

Gut: Sauberkeit
Not what I expected
I had a pretty tough experience for multiple reasons. I chose this hotel because of the spa, pool and sauna. So I wanted to come and rest in a nice environment during these cold winter times. When I arrived at the hotel, I was told that sauna and pool is a paid service (70 eur for 3h which is crazy expensive). I never had to pay for pool and sauna in any hotel I have stayed (Moscow, St. Pete, Dnipro, Odessa, Riga, Jurmala, Prague and more). After all, this is not a sepcial treatment or a massage that we are talking about. Moreover, I was told that sauna and pool is booked every day except from 3am to 6am. Hotel's manager was kind enough to offer me a free hour from 3am to 4am and since I was tired it was impossible for me to stay awake until 3am at night so I rejected that option. The next day I found out the reason why the spa is booked all throughout the day. It's because if they book it for you then you are the only person who will use it during those hours and there will be nobody else inside. Anyway, I did not get what I came from and I also skipped the breakfast during all 3 days of stay. Breakfast is served from 7am till 10am. 2 bottles of still water were given to me daily which was fine.The room was not bad, the bedding was especially good. I slept very well. The temperature inside the room was ok. Maybe this hotel works for people who are ready to pay and book spa in advance. But for me this was unacceptable and very surprising. So it did not work out as I expected.
Aufenthalt von 3 Nächten im Dezember 2023

10/10 – Hervorragend

Benjamin

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Bernardazzi Grand Hotel, where do we start. It is a beautiful, friendly hotel with excellent customer service. The manager, Michael, will go out of his way to ensure you have everything and anything, no matter what you need. He is a manager that every hotel needs. If you are in the area, this is your hotel. It's a beautiful Hotel and fantastic customer service, so go and check it out. See it for yourself. Until next time, thanks again!!
Aufenthalt von 11 Nächten im August 2023

6/10 – Okay

Radu

Gut: Sauberkeit und Komfort des Zimmers
Aufenthalt von 4 Nächten im Juni 2023

6/10 – Okay

Doina

Mit der Familie und kleinen Kindern gereist
Check-in was great and the overall stay was fine. The lady at the checkin was very nice, but no English. The breakfast experience was great. Food was fresh and delicious. Service was very nice. Checkout was terrible. The girl wanted to charge us for the minibar. Expedia shows minibar included, what a hell. The website shows staff speaks English, they didn’t speak English nor Romanian at the checkout. We are coming back to the city but not in this hotel.
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Bernardazzi Grand Hotel & SPA am 18. Juni 2023
Dear Doina, we would like to give you our appologies for that inconvinience.Thanks for the noted detail. We always take into account the opinions of our guests to improve the quality of our services!We will be waiting for you at the Bernardazzi Grand Hotel again!

8/10 – Gut

Roman

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good location and room was very clean. Air conditioner was quite noisy and kept me up during the night.
Aufenthalt von 1 Nacht im April 2023

8/10 – Gut

Emmanuel

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Last week stay
Good room Not completely in center Good massage (but the room was cold) Why do we have to book swimming pool in advance (not convenient at all !!) VERY friendly staff Be Careful : NO RESTAURANT (only breakfast)
Aufenthalt von 3 Nächten im März 2023

10/10 – Hervorragend

Olga, Toledo

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We loved how approachable and friendly the staff was! We only stayed one night but we felt truly welcome at the property. They accommodated every request we had. Mikhail personally took care of us and made our stay at the hotel very comfortable. I would definitely stay at BGH again! I am very thankful to the staff of the hotel for such a pleasant experience in Chisinau!
Aufenthalt von 1 Nacht im Februar 2023

8/10 – Gut

Bérangère

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Oktober 2022

10/10 – Hervorragend

Artur

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great hotel, great team. Great staff!! Super location. Will definitely come here next time!
Aufenthalt von 4 Nächten im September 2022

10/10 – Hervorragend

Artur

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Хороший дружелюбный персонал ! Удобное месторасположение! Вообщем супер!
Aufenthalt von 2 Nächten im September 2022

8/10 – Gut

V

Aufenthalt von 2 Nächten im September 2022

10/10 – Hervorragend

Douglas

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Best Place to in Chisinau, Moldova
It has a amazing staff. From the front desk, maintenance, to Housekeeping. The beds were memory foam. I was able to check in early without a problem. Good location but not on a busy street. Will stay there the next time I visit.
Aufenthalt von 3 Nächten im Juni 2022

10/10 – Hervorragend

Aryeh

Aufenthalt von 1 Nacht im April 2022

10/10 – Hervorragend

Tom

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Absolutely fantastic. All the staff were excellent and made us feel right at home. If I ever return to Chisinau, this is sure to be the place I stay.
Aufenthalt von 2 Nächten im November 2021

10/10 – Hervorragend

ez el din

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
very nice,clean and clean spa,wonderfull service, big like, i will return with my family
Aufenthalt von 2 Nächten im August 2021

8/10 – Gut

Anatolie

Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Sauberkeit
Aufenthalt von 1 Nacht im Juli 2021

6/10 – Okay

Viktor

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
All cool except the AC. Thus not cool in the room)
A nice hotel, it's modern, the rooms are comfy, bathroom amenities are plentiful, free water each day. 2 major flaws that have spoiled the impression. A/C not working! I struggled with the remote for 5 minutes before calling the reception to find out what I'm doing wrong and found out A/C is not working as such but 'you may open the window'. It didn't help much. TV has 2 remotes - one for the TV and one for the receiver and the latter refused to access the receiver hanging behind the TV set unless you actually stand next to it and point behind the TV set. Kind of killing the very idea of a remote.
Aufenthalt von 2 Nächten im Juni 2021

10/10 – Hervorragend

Rozaliya

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Juni 2021

8/10 – Gut

Özcan

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Anlatılmaz yaşanır
Sakin dinlendirici bir tatil oldu otel gayet güzel sezsiz ve konforlu personel Güler yüzlü Herşey için çok teşekkür ederim
Aufenthalt von 3 Nächten im April 2021

8/10 – Gut

Ruslan

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 8 Nächten im März 2021

10/10 – Hervorragend

sadik

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Berbardazzi otel 👍👍
Otel genel olarak güzel şehir merkeze 20 -25 dk yürüyüş mesafesinde ses yok otelin genel temizliği gayet güzel gönül rahatlığıyla kullanabilirsiniz
Aufenthalt von 3 Nächten im März 2021

10/10 – Hervorragend

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Really good hotel with a extraordinary prices!
Aufenthalt von 2 Nächten im Februar 2020

10/10 – Hervorragend

Tricia

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great place to stay!
Our family stayed at the Bernardazi Grand when we went to Moldova for our sons wedding. Will definitely stay there when we go back to visit. Very nice accommodations, super friendly staff, and enjoyed the free breakfast. And I love when hotels provide comfy bathrobes!
Aufenthalt von 1 Nacht im September 2019