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Bewertungen von Mövenpick Suriwongse Hotel Chiang Mai

4 out of 5
Mövenpick Suriwongse Hotel Chiang Mai
110 Changklan Road, A. Muang, Chiang Mai, Chiang Mai

Bewertungen

7,8

Gut

257 von insgesamt 886 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
378 von insgesamt 886 Gästebewertungen haben eine Bewertung von 8 - Gut" "
164 von insgesamt 886 Gästebewertungen haben eine Bewertung von 6 - Okay" "
59 von insgesamt 886 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
28 von insgesamt 886 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7,8/10

Sauberkeit

8,2/10

Personal & Service

7,6/10

Ausstattung

7,2/10

Zustand der Unterkunft

8,0/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Rene

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 4 Nächten im Januar 2023

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit und Personal & Service
Aufenthalt von 4 Nächten im März 2020

8/10 – Gut

Manfred

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Aufenthalt von 2 Nächten im Dezember 2019

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Gute Mittelklasse
Top Lage direkt beim Night Bazaar!
Aufenthalt von 10 Nächten im Juli 2019

8/10 – Gut

Florian

Gut: Personal & Service
Tolle Lage, fairer Preis, sehr sauber
Die Lage des Hotels ist hervorragend und das Personal extrem freundlich. Zwar ist das Hotel etwas in die Jahre gekommen, aber sehr sauber. Für einen Städtetrip perfekt, aber zum Teil etwas unter dem üblichen Mövenpick Standard. Das Frühstück ist gut und hat europäische wie asiatische Angebote.
Aufenthalt von 4 Nächten im März 2019
Antwort von win am 10. Apr. 2019
Dear Khun Florian, Thank you very much for taking the time to post your feedback on the Movenpick Suriwongse Hotel services during your stay with us. Since we are committed to provide our guests with the highest quality services and facilities, should you have noticed any area that might have gone unnoticed or could have been better with some additional touch, please do let us know. We sincerely hope that your future plans to Chiangmai include the Movenpick Suriwongse Hotel where we will await to welcome you back with warm and gracious Thai hospitality. With best regards, Kitrawee Chiraphiboonwat (Win) Room Division Manager

8/10 – Gut

Ralf

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2018
Antwort von vinai am 13. Dez. 2018
Dear Khun Ralf, Thank you very much for taking the time to post your positive feedback on the Movenpick Suriwongse Hotel services during your stay with us. Since we are committed to provide our guests with the highest quality services and facilities, should you have noticed any area that might have gone unnoticed or could have been better with some additional touch, please do let us know. We sincerely hope that your future plans to Chiangmai include the Movenpick Suriwongse Hotel where we will await to welcome you back with warm and gracious Thai hospitality. With best regards, Vinai Chitaratsanee General Manager

8/10 – Gut

Andres

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Everything perfect except parking faciility (poor performance) and ongoing renovation work
Aufenthalt von 4 Nächten im Oktober 2018
Antwort von vinai am 16. Okt. 2018
Dear Khun Andres, Thank you for staying at the Movenpick Suriwongse Hotel Chiang Mai and for taking the time to share your feedback. We are delighted to know that you were pleased with our hotel experienced. On the other hand, we would like to apologize for the slight inconveniences you experienced during your stay. Please be assured that your valuable comments are positively taken onboard and have been addressed to the concerned managers for the necessary and corrective action to be taken. We truly look forward to welcoming you back again during your next visit to Chiang Mai. With best regards, Vinai Chitaratsanee General Manager

10/10 – Hervorragend

pierre

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Oktober 2018
Antwort von vinai am 16. Okt. 2018
Dear Khun pierre, Thank you very much for taking the time to post your positive feedback on the Movenpick Suriwongse Hotel services during your stay with us. Since we are committed to provide our guests with the highest quality services and facilities, should you have noticed any area that might have gone unnoticed or could have been better with some additional touch, please do let us know. We sincerely hope that your future plans to Chiangmai include the Movenpick Suriwongse Hotel where we will await to welcome you back with warm and gracious Thai hospitality. With best regards, Vinai Chitaratsanee General Manager

6/10 – Okay

Mare

Gut: Sauberkeit und Personal & Service
Gutes Hotel beim Nachtmarkt
Das Hotel ist vom Standort her sehr gut gelegen. Jedoch sind die Zimmer aus den Jahren gekommen. Sie sind sehr dunkel. Vor 20 Jahren wird es sicherlich eines der besten Hotels gewesen sein und seit daher hat man nur noch dürftig renoviert. Jedoch ist das Personal sehr freundlich und macht einen guten Job. Das Hotel ist sauber. Wenn ich nochmals dort hin gehen würde, würde ich wahrscheindlich ein anderes Hotel buchen.
Aufenthalt von 3 Nächten im Juli 2018
Antwort von vinai am 23. Juli 2018
Thank you for staying at the Movenpick Suriwongse Hotel Chiang Mai and for taking the time to share your feedback. We are delighted to know that you were pleased with our service. On the other hand, we would like to apologize for the slight inconveniences you experienced during your stay. Please be assured that your valuable comments are positively taken onboard and have been addressed to the concerned managers for the necessary and corrective action to be taken. We truly look forward to welcoming you back again during your next visit to Chiang Mai. With best regards, Vinai Chitaratsanee General Manager

8/10 – Gut

Verifizierter Reisender

Gut: Personal & Service
Gutes Hotel um in Chiangmai-Ost die Night-makets zu besichtigen. Service ist freundlich, Ausstattung könnte besser sein.
Aufenthalt von 3 Nächten im September 2017
Antwort von vinai am 8. Okt. 2017
Thank you very much for taking the time to post your positive feedback on the Suriwongse Hotel services during your stay with us. Since we are committed to provide our guests with the highest quality services and facilities, should you have noticed any area that might have gone unnoticed or could have been better with some additional touch, please do let us know. We sincerely hope that your future plans to Chiangmai include the Suriwongse Hotel where we will await to welcome you back with warm and gracious Thai hospitality. With best regards, Vinai Chitaratsanee General Manager

8/10 – Gut

sascha, zürich

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Short nice stay
The hotel is good located for those wo whants expect chiang mai, also it's a good place for the night bazaar (at the corner). We had a very nice stay, the staff was very friendly and had very nice food with liveband+breakfast. Thank you :)
Aufenthalt von 2 Nächten im September 2017
Antwort von Vinai am 15. Sept. 2017
Thank you very committed to taking the time to post your positive feedback on the Suriwongse Hotel services during your stay with us. Since we are committed to provide our guests with the highest quality services and facilities, should you have noticed any area that might have gone Unnoticed or could have been better with some additional touch, please do let us know. We sincerely hope that your future plans to Chiangmai include the Suriwongse Hotel where we will await to welcome you back with warm and gracious Thai hospitality. With best regards, Vinai Chitaratsanee General Manager

6/10 – Okay

Hanspeter

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Das Hotel liegt direkt am Nachtmarkt. Sehr freundliches und hilfsbereites Personal. Zimmer und Bad ist sauber, allerdings sollten die Teppichböden erneuert werden.

4/10 – Schlecht

Tiger Beer

Gut: Personal & Service
Verbesserungswürdig: Komfort des Zimmers
Preis/Leistung stimmt nicht
Hotel ist im Umbruch, d.h.überall wird gebaut, Eingang, 1./2. Stock ist leer, kein Schwimmbad, muss ins Nachbarhotel (Duangtown) gehen, viel Lärm durch die Bauarbeiten, eine Nacht bis fast Mitternacht Baulärm, Infra ist 'in den Jahren', Zimmereinrichtung veraltet, Dusche/WC ohne Abzug, Preis ist dementsprechend zu hoch #vielleicht wegen Weihnachten#, Lager aber super

8/10 – Gut

Jürg, Zürich

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Zentrale Lage
leider war das gebuchte Zimmer nicht frei da die Gäste länger bleiben wollten. Nach klarer Intervention bekam ich einen kostenlosen upgrade.

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Suriwongs wird umgebaut
Zurzeit ist das Hotel eine Baustelle, was uns nicht gefiell und bei der Buchung uns keiner darauf hingewiesen hat. Im Hotel war ganz unangenehmes Geruch, es stank da nach irgendetwas. Kein Wii, fuer Internetnutzung verlangen die 30 Baht fuer 15 min. Paar Meter weiter gibt es fuer 10 Baht. Fruestuecksbuffet war gut, Mitarbeiter nett, wir konnten unsere Koffer im Hotel kostenlos lassen, als wir 3-taegige Trekking Tour machten. Wir hatten Orchideen Zimmer gebucht, waren ein wenig enttaeuscht von dem Zimmer, hatten mehr erwartet. Der Blick aus dem Fenster war eine reine Katastrofe :-(

10/10 – Hervorragend

Surendran

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very convenient and staffs are friendly and helpful
Aufenthalt von 4 Nächten im März 2024
Antwort von Nuchy am 7. Apr. 2024
Dear Value Guest, We are delighted to hear that you had such a pleasant stay with us at Mövenpick Suriwongse Hotel Chiang Mai. It is our goal to give our guests the best experience possible, and we are glad that we were able to do so for you. We hope to serve you again in the future. Sincerely, Mövenpick Suriwongse Hotel Chiang Mai Team

2/10 – Ungenügend

Kyaw Zan J

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Rooms smell, transferred to your clothing & luggage. Staff very rude.
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Nuchy am 7. Apr. 2024
Dear Value Guest, We are delighted to hear that you had such a pleasant stay with us at Mövenpick Suriwongse Hotel Chiang Mai. It is our goal to give our guests the best experience possible, and we are glad that we were able to do so for you. We hope to serve you again in the future. Sincerely, Mövenpick Suriwongse Hotel Chiang Mai Team

10/10 – Hervorragend

Ibrahim

Aufenthalt von 9 Nächten im Januar 2024
Antwort von Nuchy am 7. Apr. 2024
Dear Value Guest, We are delighted to hear that you had such a pleasant stay with us at Mövenpick Suriwongse Hotel Chiang Mai. It is our goal to give our guests the best experience possible, and we are glad that we were able to do so for you. We hope to serve you again in the future. Sincerely, Mövenpick Suriwongse Hotel Chiang Mai Team

10/10 – Hervorragend

Misook

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024

8/10 – Gut

sammy, Mesa

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Classic, great staff, but the hotel is aging
Aufenthalt von 2 Nächten im Januar 2024

6/10 – Okay

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good
Decent hotel, clean, but breakfast was not included. I had checked breakfast when I booked. But no breakfast. A little bit disappointed. Decent breakfast though. I booked 3 person (family trip), but no extra bed. I used couch for two nights.
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Nuch am 25. Jan. 2024
Dear Values Guest, We very much appreciate your comments regarding your stay and we are regretted to learn that your experience did not meet your expectations; please allow me to express my sincerest apologies for this matter.We hope to have opportunity to welcome you back on your next visit.Sincerely,Mövenpick Suriwongse Hotel Chiang Mai Team

10/10 – Hervorragend

Makiko

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Nuch am 25. Jan. 2024
Dear Value Guest,We are delighted to hear that you had such a pleasant stay with us at Mövenpick Suriwongse Hotel Chiang Mai. It is our goal to give our guests the best experience possible, and we are glad that we were able to do so for you. We hope to serve you again in the future.Sincerely,Mövenpick Suriwongse Hotel Chiang Mai Team

2/10 – Ungenügend

Cenk

Mit der Familie gereist
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Cok kotu
Oda duvara bakiyordu, son derece kotu ve eskimis bir otel
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Nuch am 25. Jan. 2024
Dear Values Guest, We very much appreciate your comments regarding your stay and we are regretted to learn that your experience did not meet your expectations; please allow me to express my sincerest apologies for this matter.We hope to have opportunity to welcome you back on your next visit.Sincerely,Mövenpick Suriwongse Hotel Chiang Mai Team

10/10 – Hervorragend

Assaf

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Enjoyed our stay, wish you thank duty manager Sirinpat Lapuan for her help.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Nuch am 25. Jan. 2024
Dear Value Guest,We are delighted to hear that you had such a pleasant stay with us at Mövenpick Suriwongse Hotel Chiang Mai. It is our goal to give our guests the best experience possible, and we are glad that we were able to do so for you. We hope to serve you again in the future.Sincerely,Mövenpick Suriwongse Hotel Chiang Mai Team

10/10 – Hervorragend

Ayuko

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Mövenpick Suriwongse Hotel Chiang Mai Team am 29. Dez. 2023
Dear Values Guest,Thank you for sharing feedback during stay with us we hope to have the opportunity to welcome you back to stay with us on your next visit.Best Regards,Mövenpick Suriwongse Hotel Chiang Mai Team

4/10 – Schlecht

Verifizierter Reisender

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Difficult time at check in. Almost concerned if I had a place to sleep after long flight. Staff oddly questioning room type just stay somewhere else. I am a hotels.com member for 18+ years. First review I had to write
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Phim am 22. Dez. 2023
Thank you for taking the time to share your feedback about our stay. We apologize for any inconvenience caused by poor network connection. Our goal is to ensure that every guest has an enjoyable stay, and we hope this will not deter you from returning to our hotel in the future. Kind regards, The management of Mövenpick Hotel Suriwongse Chiangmai

8/10 – Gut

Hyunsoo

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Phim am 22. Dez. 2023
Dear Values Guest,Thank you for sharing feedback during stay with us , we hope to have the opportunity to welcome you back to stay with us on your next visit.Best Regards,Mövenpick Suriwongse Hotel Chiang Mai Team

8/10 – Gut

Eugene

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Mövenpick Suriwongse Hotel Chiang Mai Team am 13. Dez. 2023
Dear Values Guest,Thank you for ratting score for the Hotel,we hope to have the opportunity to welcome you back to stay with us on your next visit.Best Regards,Mövenpick Suriwongse Hotel Chiang Mai Team

4/10 – Schlecht

Dale

Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Phim am 22. Dez. 2023
Dear Values Guest,Thank you for sharing feedback during stay with us, we hope to have the opportunity to welcome you back to stay with us on your next visit.Best Regards,Mövenpick Suriwongse Hotel Chiang Mai Team

8/10 – Gut

Jordan

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good Hotel
Good location, but I would say that for the price, I had a better experience in a smaller hotel not too far away. Overall, it's a good hotel to choose if in Chiang Mai.
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Mövenpick Suriwongse Hotel Chiang Mai Team am 10. Dez. 2023
Dear Valued Guest ,We very much for the comments regarding your stay at Movenpick Suriwongse Chiangmai. It is always a pleasure to receive feedback, we hope to have the opportunity to welcome you back to stay with us on your next visit.Best Regards,

8/10 – Gut

Ramon

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
N/A
Aufenthalt von 2 Nächten im November 2023
Antwort von Mövenpick Suriwongse Hotel Chiang Mai Team am 10. Dez. 2023
Dear Valued Guest ,We very much for the comments regarding your stay at Movenpick Suriwongse Chiangmai. It is always a pleasure to receive feedback, we hope to have the opportunity to welcome you back to stay with us on your next visit.Best Regards,

10/10 – Hervorragend

Misook

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
최고의위치
나이트마켓 바로 옆 맥도날드와 스벅있어서 쇼핑하기 좋고 길 잃어버릴 일 일도 없어서 좋아요!
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Mövenpick Suriwongse Hotel Chiang Mai Team am 10. Dez. 2023
Dear Valued Guest ,We very much for the comments regarding your stay at Movenpick Suriwongse Chiangmai. It is always a pleasure to receive feedback, we hope to have the opportunity to welcome you back to stay with us on your next visit.Best Regards,

10/10 – Hervorragend

jodi

Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Mövenpick Suriwongse Hotel Chiang Mai Team am 10. Dez. 2023
Dear Valued Guest ,We very much for the comments regarding your stay at Movenpick Suriwongse Chiangmai. It is always a pleasure to receive feedback, we hope to have the opportunity to welcome you back to stay with us on your next visit.Best Regards,Mövenpick Suriwongse Hotel Chiang Mai Team

8/10 – Gut

Janice

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Convenient location for walking around the old city. Rooms were very large and clean. Staff were very helpful and very friendly.
Aufenthalt von 3 Nächten im November 2023
Antwort von Mövenpick Suriwongse Hotel Chiang Mai Team am 10. Dez. 2023
Dear Valued Guest ,We very much for the comments regarding your stay at Movenpick Suriwongse Chiangmai. It is always a pleasure to receive feedback, we hope to have the opportunity to welcome you back to stay with us on your next visit.Best Regards,Mövenpick Suriwongse Hotel Chiang Mai Team

8/10 – Gut

Wing Man

Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 7 Nächten im November 2023
Antwort von Phim am 22. Dez. 2023
Dear Values Guest,Thank you for sharing feedback during stay with us, we hope to have the opportunity to welcome you back to stay with us on your next visit.Best Regards,Mövenpick Suriwongse Hotel Chiang Mai Team

6/10 – Okay

HOWE KNG

Mit der Familie gereist
Gut: Personal & Service und Zustand der Unterkunft
More facilities like gym
Aufenthalt von 3 Nächten im November 2023
Antwort von Pitcha am 27. Nov. 2023
Dear Value Guest,Thank you for taking the time to share your experience at Mövenpick Suriwongse Hotel Chiang Mai, and we hope your next visit will be as pleasant as the previous one.Sincerely,Movenpick Suriwongse Hotel Chiang Mai Team

10/10 – Hervorragend

Kyle

Aufenthalt von 2 Nächten im November 2023
Antwort von Mövenpick Suriwongse Hotel Chiang Mai Team am 10. Dez. 2023
Dear Valued Guest ,We very much for the comments regarding your stay at Movenpick Suriwongse Chiangmai. It is always a pleasure to receive feedback, we hope to have the opportunity to welcome you back to stay with us on your next visit.Best Regards,

10/10 – Hervorragend

Leandro

Mit dem Partner gereist, Mit einer Gruppe gereist
Gut: Ausstattung
Amazing property. Very clean and welcoming. Stuff are very pleasant and helpful
Aufenthalt von 1 Nacht im November 2023
Antwort von Phim am 12. Nov. 2023
Dear Values Guest, We very much appreciate your comments regarding your stay at Movenpick Suriwongse Chiangmai. It is always a pleasure to receive feedback ,we hope to have the opportunity to welcome you back to stay with us on your next visit.Best Regards,PhimGuest Experiences Manager.

10/10 – Hervorragend

Jean-Marc, Stouffville

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great Hotel considering the price paid. Would definitely go back. Very good location to everything.
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Phim am 12. Nov. 2023
Dear Values Guest, We very much appreciate your comments regarding your stay at Movenpick Suriwongse Chiangmai. It is always a pleasure to receive feedback ,we hope to have the opportunity to welcome you back to stay with us on your next visit.Best Regards,PhimGuest Experiences Manager.

10/10 – Hervorragend

ANDREW

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location near Loi Kroh Rd and near Sunday Bazaar. Rooms are clean and spacious. Comfortable beds. Breakfast buffet was good.
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Phim am 12. Okt. 2023
Dear Value Guest,Thank you for taking the time to review your stay at Mövenpick Suriwongse Hotel Chiang Mai. We're glad you found our convenient location and that you enjoyed our clean, comfortable rooms and varied breakfast. We strive to provide an exceptional experience for all our guests, so we appreciate your feedback. Thank you again for staying at our hotel.Sincerely,Mövenpick Suriwongse Hotel Chiang Mai Team

8/10 – Gut

Sharon, Mendham

Aufenthalt von 3 Nächten im September 2023
Antwort von Phim am 22. Okt. 2023
Dear Value Guest,Thank you for sharing your experience during your stay, and we hope your next visit will be as pleasant as the previous one.Sincerely,PhimGuest Experiences Manager

10/10 – Hervorragend

Ronald

Aufenthalt von 1 Nacht im September 2023
Antwort von Phim am 5. Okt. 2023
Dear Value Guest,Thank you for sharing your experience during your stay, and we hope your next visit will be as pleasant as the previous one.Sincerely,Phim

10/10 – Hervorragend

Ronald

Gut: Sauberkeit, Personal & Service und Ausstattung
All in all. I always have a great experience at the hotel. The staff are polite. The rooms are very clean. The only small downside is that the gym area is needs a bit cleaning. However, I can’t praise the hotel overall!!!!
Aufenthalt von 2 Nächten im September 2023
Antwort von Phim am 10. Sept. 2023
Dear Values Guest,Thank you for sharing feedback during stay with us about Staff service, we are noted for comment about gym ,we hope to have the opportunity to welcome you back to stay with us on your next visit.Best Regards,PhimGuest Experiences Manager.

8/10 – Gut

Misook

Aufenthalt von 1 Nacht im August 2023
Antwort von Phim am 20. Aug. 2023
Dear Misook,Thank you for ratting score for the Hotel, we hope to have the opportunity to welcome you back to stay with us on your next visit.Best Regards,PhimGuest Experiences Manager.

10/10 – Hervorragend

Makoto

Gut: Sauberkeit
ナイトマーケット横なのでとても便利です。朝食もとても美味しく、時々メニューが変わります。オムレツを目の前で作ってくれて美味しかったです。部屋は広く快適でした。マーケット横ですが夜は静かに眠ることが出来ます。
Aufenthalt von 7 Nächten im Juli 2023
Antwort von Phim am 15. Aug. 2023
Dear Values Guest,Thank you for your compliment score and good feedback about hotel location and breakfast, we hope to have the opportunity to welcome you back to stay with us on your next visit.Best Regards,

8/10 – Gut

Ibrahim

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 8 Nächten im Juli 2023
Antwort von Phim am 20. Aug. 2023
Dear Ibrahim,Thank you for ratting score for the Hotel, we hope to have the opportunity to welcome you back to stay with us on your next visit.Best Regards,PhimGuest Experiences Manager.

8/10 – Gut

yasuhide

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im August 2023
Antwort von Phim am 10. Aug. 2023
Dear Yasuhide,Thank you for your compliment score, We hope to have the opportunity to welcome you back to stay with us on your next visit. to welcome you again.Best Regards,

2/10 – Ungenügend

QUYNH

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Staff is nice at the location, however worst 5 star hotel ever. Do not book here, pictures are fake. Bathroom is outdated and dirty. Pictures of bathroom on Expedia is not their hotel. Room also doesn’t look like on Expedia. Complained to the manager and they admit it’s not their photos. They said it would be taken off but it’s still there. We left early and had to pay for another hotel that’s much cleaner.
Aufenthalt von 6 Nächten im Juli 2023
Antwort von Phim am 26. Juli 2023
Dear Quynh, Thank you for taking the time to tell us about your experience at hotel, we are regretted to learn that your experience did not meet your expectations.Please allow me to express my sincerest apologies for inconvenience caused we will share to Management team for this matter. Best Regards,PhimGuest Experiences Manager

8/10 – Gut

Evelyn

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Friendly staffs, food outlets at hotel deserted
Antwort von Phim am 7. Aug. 2023
Dear Guest,Thank you for your compliment score , We hope to have the opportunity to welcome you back to stay with us on your next visit. to welcome you again.Best Regards,PhimGuest Experiences Manager

8/10 – Gut

Kam Mei Clara

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
All is fine but the air conditioner of my room was leaking on last day's morning and it made us feel not good.
Aufenthalt von 3 Nächten im Juni 2023
Antwort von Phim am 9. Juli 2023
Dear Kam Mei Clara, Thank you for taking the time to tell us about your experience during stay, we are regretted to learn that air conditioner in room was leaking,Please allow me to express my sincerest apologies. We hope that you will give us the opportunity to better serve you in the near future.Best Regards,Guest Experiences Manager.