Chatham County-Urlaub buchen

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The room was huge and we loved the bathtub! The pool was our favorite part and the fact that room service delivered drinks….awesome!

Mu family and I were coming back from a roadtrip and we had been traveling for many hours. We found this hotel and decided to stay there because everybody was saying how clean this hotel was and had great reviews. When we got there, I was happy because the lobby is clean and it looks like it's in good shape, however the hotel hotel is outdated and it did not feel clean. As soon as we got there, we had a bad experience. The girl at the lobby did not even greet us and looked like she was upset that we were there. She asked me for my ID,, when I handled it to her, she didn't say thank you or anything snd started looking for my reservation. She said she found it but made us wait like five minutes while she kept looking and then put my ID on the counter. Did not even hand it in my hand. My family and I did not feel welcome. When we were walking towards our room, we started noticing that the property was a little outdated. And once in our room, we noticed the curtain was ripped, the room did not feel clean, and the toilet paper was half way used. The property needs an update. In the morning, there was so much noise that it made it impossible for us to sleep. It sounded like a construction was going on. We were only there for like 5 hours, and we're able to sleep like 2 and half. When leaving in the morning, the lady who was there was nicer. We will not be coning back to this hotel.

My husband and I stayed last night (July 10) and were not satisfied with the service. I am sensitive to cold and our room was 52 degrees when we opened the door. We could not adjust the the thermostat and called the desk for assistance. We called 3 times over the next 40 minutes without any help being sent. On the third call, as I was becoming frustrated with the delay, the clerk told me not to yell at her and hung up. I found the control to the thermostat, which was on the other side of the room, just prior to the maintenance man getting there. He said he was just notified of the problem. The person at the desk said she notified him when we first called, about 40 minutes before. He said no one else in the building knew how to adjust the thermostat, and was belligerent when he left, loudly saying,"Oh my God" as he turned to leave. After this, I called the desk again to ask to speak to a manager. I was told that all the managers were in a meeting and one would call me as soon as he was able. I can't say I was surprised when no one ever called. Following breakfast, the women's bathroom was very dirty, with toilet paper and paper towels on the floor. Overall, a very unsatisfactory experience.