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Bewertungen von The Hotel on Pownal

2.5 out of 5
The Hotel on Pownal
146 Pownal Street, Charlottetown, PE

Bewertungen

9,0

Wunderbar

593 von insgesamt 1005 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
306 von insgesamt 1005 Gästebewertungen haben eine Bewertung von 8 - Gut" "
67 von insgesamt 1005 Gästebewertungen haben eine Bewertung von 6 - Okay" "
23 von insgesamt 1005 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
16 von insgesamt 1005 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,2/10

Sauberkeit

9,4/10

Personal & Service

8,6/10

Ausstattung

8,8/10

Zustand der Unterkunft

8,8/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Silke

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Schöne Unterkunft in zentraler Lage um alle Sehenswürdigkeiten fussläufig zu erkunden. Alles war zu unserer vollsten Zufriedenheit.
Aufenthalt von 2 Nächten im Juli 2023
Antwort von Cassie McPhee am 20. Juli 2023
Guten Morgen,Vielen Dank, dass Sie sich die Zeit genommen haben, uns Feedback zu Ihrem Aufenthalt bei uns zu geben.Wir freuen uns, dass Sie Ihren Aufenthalt genossen haben. Wir hoffen, Sie bei Ihrem nächsten Besuch im PEI wieder bei uns begrüßen zu dürfen.

8/10 – Gut

Marcus

Aufenthalt von 1 Nacht im September 2021

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
perfect location, a couple of steps away from Downtown Charlottetown. Hotel seems newly renovated. Modern, stylish rooms, comfortable beds, clean room. Little balcony. Quiet location. Super breakfast. Friendly and helpful staff.
Aufenthalt von 1 Nacht im Juni 2018

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Sehr gutes Hotel im Stadtzentrum
Sehr guter Service auch nach 24:00h Wir hatten per E-Mail mitgeteilt, dass wir nach 24:00h ankommen. Alles war vorbereitet. Frühstück war sehr gut. Sehr aufmerksames Servicepersonal. Kann nur empfohlen werden
Aufenthalt von 1 Nacht im Mai 2018

8/10 – Gut

Kathy

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I appreciated their unique "dietary restrictions table" for the breakfast that had a selection of gluten free options and lactose free milk.
Aufenthalt von 2 Nächten im April 2024

8/10 – Gut

Anaïs

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good, breakfast was ok
Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

Mike

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We did like the property, it was so close to walk to downtown Charlottetown. Staff were wonderful, helpful, polite, courteous about all our concerns. would stay here again.
Aufenthalt von 1 Nacht im April 2024
Antwort von The Hotel on Pownal Team am 26. Apr. 2024
Good morning, Mike. Thank you so much for taking the time to provide us with your feedback. We are so happy that you enjoyed your stay with us, and hope to see you again!

10/10 – Hervorragend

Ademar

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Fair price
Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

Chantal

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great stay as always
Aufenthalt von 2 Nächten im März 2024
Antwort von Megan B. am 22. Apr. 2024
HI Chantal, Thank you so much for your feedback, we are so happy to see you had a wonderful experience.

10/10 – Hervorragend

Julie

Mit der Familie gereist
Gut: Ausstattung
Excellent hotel!
Aufenthalt von 1 Nacht im April 2024
Antwort von Megan B. am 22. Apr. 2024
HI Julie, Thank you so much for your feedback, we are so happy to see you had a wonderful experience. Megan

10/10 – Hervorragend

Michael

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
My only complaint would be is that I was staying on top floor of main building and could smell the kitchen odour in my room in the early morning.
Aufenthalt von 1 Nacht im April 2024
Antwort von Megan B. am 22. Apr. 2024
Hi Michael, Thank you for your review which we appreciate your feedback. We are sorry to hear you could smell then kitchen which would have been breakfast being prepared, hopefully it smelled good! :). We thank you again for taking the time to review us. Megan

10/10 – Hervorragend

Michele

Mit Haustieren gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice pleasant staff, only thing we found a chapstick under bed side table ta l
Aufenthalt von 1 Nacht im April 2024
Antwort von Cassie McPhee am 18. Apr. 2024
Good Morning Michele,Thank you so much for taking the time to provide us with feedback regarding your recent experience.We have taken note of the incident and have passed it along to our Housekeeping Department for follow up.We are pleased to hear that you enjoyed your stay and hope to welcome you back soon!

8/10 – Gut

William, Shediac

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great value
Aufenthalt von 2 Nächten im April 2024
Antwort von Cassie McPhee am 18. Apr. 2024
Good Morning William,Thank you so much for taking the time to provide us with feedback regarding your recent experience.We are pleased to hear that you enjoyed your stay and hope to welcome you back soon!

10/10 – Hervorragend

Jeana

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The breakfast was really great with lots of options and the gluten free section was so nice to have. The beds were comfortable. We could hear the tv is the adjacent room but otherwise not too bad for sound.
Aufenthalt von 1 Nacht im April 2024
Antwort von Cassie McPhee am 18. Apr. 2024
Good Morning Jeana,Thank you so much for taking the time to provide us with feedback regarding your recent experience.We are pleased to hear that you enjoyed your stay and hope to welcome you back soon!

8/10 – Gut

Kris

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great staff and a nice suite with decent amenities and a great mattress. Place was a tad noisy with the upstairs neighbours pounding their feet but overall very happy. I'll stay again!
Aufenthalt von 1 Nacht im April 2024
Antwort von Cassie McPhee am 10. Apr. 2024
Good Morning Kris,Thank you so much for taking the time to provide us with feedback regarding your recent stay.We are excited to welcome you back in the future!

8/10 – Gut

julie

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very nice boutique hotel. Located perfectly downtown within walking distance to everything. Little personal touches like the afternoon warm chocolate chips cookies to the happy hour free drink with a great breakfast. We will def stay again
Aufenthalt von 2 Nächten im April 2024
Antwort von Cassie McPhee am 9. Apr. 2024
Good Morning Julie,Thank you so much for taking the time to provide us with feedback regarding your recent experience.We hope to welcome you back soon!

8/10 – Gut

David

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Eadverything fine except room temperature control. We couldn't turn off the baseboard electric heaters so the room was very hot and very dry. We had to run the heat pump on 'AC' to bring the temperature down.
Aufenthalt von 1 Nacht im April 2024
Antwort von Cassie McPhee am 9. Apr. 2024
Good Morning David,Thank you so much for taking the time to provide us with feedback regarding your recent experience.We are addressing your concerns with our heating/cooling contractors. We hope to welcome you back soon!

10/10 – Hervorragend

sean

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Breakfast
Aufenthalt von 1 Nacht im April 2024
Antwort von Cassie McPhee am 9. Apr. 2024
Good Morning Sean,Thank you so much for taking the time to provide us with feedback regarding your recent experience.We hope to welcome you back soon!

10/10 – Hervorragend

Matthew

Aufenthalt von 2 Nächten im März 2024
Antwort von Megan B. am 22. Apr. 2024
HI Matthew, Thank you so much for your feedback, we are so happy to see you had a wonderful experience.

8/10 – Gut

man

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
the location is very good, many shops and restaurants around nearby.
Aufenthalt von 1 Nacht im März 2024
Antwort von Cassie McPhee am 9. Apr. 2024
Good Morning Man,Thank you so much for taking the time to provide us with feedback regarding your recent experience.We hope to welcome you back soon!

8/10 – Gut

Catherine

Mit einer Gruppe gereist
Gut: Sauberkeit und Personal & Service
Decent for a night.
Aufenthalt von 1 Nacht im März 2024
Antwort von Cassie McPhee am 9. Apr. 2024
Good Morning Catherine,Thank you so much for taking the time to provide us with feedback regarding your recent experience.We hope to welcome you back soon!

8/10 – Gut

Jami

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
It was beautiful room
Aufenthalt von 2 Nächten im März 2024
Antwort von Cassie McPhee am 26. März 2024
Good Morning Jami,Thank you so much for taking the time to provide us with feedback regarding your recent experience with us.We are pleased to hear that you enjoyed your stay and found your guestroom to be a main highlight.We hope to welcome you back soon!

10/10 – Hervorragend

Lyne

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Off the street parking is a huge plus, near everything at a walkable distance.
Aufenthalt von 2 Nächten im März 2024
Antwort von Cassie McPhee am 26. März 2024
Good Morning Lyne,Thank you so much for taking the time to provide us with feedback regarding your recent stay with us.We are so pleased to hear that you found our location and parking to be highlights of your experience.We hope to welcome you back soon!

8/10 – Gut

Edward

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Room was clean
Aufenthalt von 9 Nächten im März 2024
Antwort von Cassie McPhee am 25. März 2024
Good Morning Edward,Thank you so much for taking the time to provide us with feedback!We are pleased to hear that you enjoyed your experience with cleanliness being the highlight.We hope to welcome you back soon!

8/10 – Gut

Hannah

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Lovely spot to spend a weekend away
Aufenthalt von 2 Nächten im März 2024
Antwort von Cassie McPhee am 26. März 2024
Good Morning Hannah,Thank you so much for taking the time to provide us with feedback regarding your recent experience with us.We hope to welcome you back soon!

6/10 – Okay

Cassandra

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Cassie McPhee am 26. März 2024
Good Morning Cassandra,Thank you for taking the time to provide us with feedback regarding your recent stay.We're so sorry to hear that you did not thoroughly enjoy your experience.We hope to welcome you back in the future.

8/10 – Gut

Allan, Winnipeg

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice, convenient spot to stay in Charlottetown. We were in town for work for about 8 days. The Hotel on Pownal was reasonably priced, included breakfast in a quiet spot.
Aufenthalt von 9 Nächten im März 2024
Antwort von Cassie McPhee am 25. März 2024
Good Morning Allan,Thank you so much for taking the time to provide us with feedback!We are pleased to hear that you enjoyed your experience.We hope to welcome you back soon!

8/10 – Gut

Jean-Luc, L'Étang-du-Nord

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Cassie McPhee am 25. März 2024
Good Morning Jean-Luc,Thank you so much for taking the time to provide us with feedback!We are pleased to hear that you enjoyed your experience.We hope to welcome you back soon!

10/10 – Hervorragend

MANSOUR

Aufenthalt von 2 Nächten im März 2024
Antwort von Cassie McPhee am 25. März 2024
Good Morning Mansour,Thank you so much for taking the time to provide us with feedback!We are pleased to hear that you thoroughly enjoyed your experience.We hope to welcome you back soon!

10/10 – Hervorragend

Pierre-Luc

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im März 2024
Antwort von Cassie McPhee am 25. März 2024
Good Morning Pierre-Luc,Thank you so much for taking the time to provide us with feedback!We are pleased to hear that you thoroughly enjoyed your experience.We hope to welcome you back soon!

10/10 – Hervorragend

Joanne

Aufenthalt von 1 Nacht im März 2024
Antwort von Cassie McPhee am 9. Apr. 2024
Good Morning Joanne,Thank you so much for taking the time to provide us with feedback regarding your recent experience.We hope to welcome you back soon!

10/10 – Hervorragend

Donald

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Cassie McPhee am 25. März 2024
Good Morning Donald,Thank you so much for taking the time to provide us with feedback!We are pleased to hear that you thoroughly enjoyed your experience.We hope to welcome you back soon!

8/10 – Gut

DALE

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Staff was fantastic, breakfast was much better than expected. The bed mattress was in bad shape. I had to lay on a diagonal to avoid rolling to the center.
Aufenthalt von 2 Nächten im März 2024
Antwort von Cassie McPhee am 25. März 2024
Good Morning Dale,Thank you so much for taking the time to provide us with feedback regarding your recent stay.We are so pleased that you found our staff and breakfast to be highlights of your stay with us. Thank you so much for bringing the mattress issues to our attention, we have ordered a new mattress for that guestroom to ensure that these issues do not persist.We hope to welcome you back soon!

10/10 – Hervorragend

Sandra

Aufenthalt von 1 Nacht im März 2024
Antwort von Cassie McPhee am 25. März 2024
Good Morning Sandra,Thank you so much for taking the time to provide us with feedback!We are pleased to hear that you thoroughly enjoyed your experience.We hope to welcome you back soon!

10/10 – Hervorragend

Andrea

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Have stayed here a few times and has always been a great experience. Staff is very friendly and helpful. Breakfast is delicious!
Aufenthalt von 1 Nacht im März 2024
Antwort von Cassie McPhee am 8. März 2024
Good Morning Andrea,Thank you so much for taking the time to provide us with feedback regarding your recent stay with us.We are pleased to hear that you thoroughly enjoyed your stay with your main highlights being our friendly staff and our deluxe continental breakfast!We hope to welcome you back soon!

10/10 – Hervorragend

Meagan

Mit einer Gruppe gereist
Gut: Ausstattung
Rooms are great loved the deck and free wine xo
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Cassie McPhee am 8. März 2024
Good Morning Meagan,Thank you so much for taking the time to provide us with feedback regarding your recent experience at our property.We are so pleased to hear that you thoroughly enjoyed your stay and found our patios and weeknight reception to be highlights of your stay!We hope to welcome you back soon!

10/10 – Hervorragend

Robin

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff is supremely friendly! Hotel rooms are classy, clean and everything in the room work. My only complaint is that when asked for a late check out time, the cleaning staff will still try to access and walk into the room between 11am &12pm. It's happened twice at this hotel.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Cassie McPhee am 26. Feb. 2024
Good Morning Robin,Thank you so much for taking the time to provide us with feedback regarding your recent stay with us.We are pleased to hear that you enjoyed your stay, but are so sorry to hear about the late check out fiasco you experienced, not once but twice with us.We appreciate your comments and are taking steps internally with our Standard Operating Procedures to ensure this does not happen moving forward. We hope to welcome you back soon!

4/10 – Schlecht

Katie

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Our room heat was turned off but our room was so hot, the air conditioner wasnt working properly and was so loud when running noone could sleep between the temperatures in the room and loudness of the air conditioner
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Cassie McPhee am 26. Feb. 2024
Good Morning Katie,Thank you so much for taking the time to provide us with feedback regarding your recent stay with us.We are so sorry to hear that you had a poor experience. We are replacing the standalone AC unit next week and upgrading the unit to a integrated heating/cooling pump to rectify this issue moving forward.We hope to welcome you back in the future and provide you with a much better experience that is up to our usual standard.

10/10 – Hervorragend

Jan

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Great place to stay
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Cassie McPhee am 26. Feb. 2024
Good Morning Jan,Thank you so much for taking the time to provide us with feedback regarding your recent stay with us.We are so pleased to hear that you enjoyed your experience. We hope to welcome you back in the future!

10/10 – Hervorragend

janet, Trois-Ruisseaux

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice place, clean, fresh water dispenser always available, complementry wine and snacks every day..room is spacious, overall a nice place to saty
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Cassie McPhee am 23. Feb. 2024
Good Morning Janet,Thank you so much for taking the time to provide us with feedback regarding your recent experience with us.We are so pleased you enjoyed your stay and found our property, cleanliness, fresh water, nightly reception and guestroom to be highlights of your stay.We hope to welcome you back the next time you're visiting Charlottetown!

10/10 – Hervorragend

Micheala

Gut: Personal & Service
Staff are always the best!
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Cassie McPhee am 20. Feb. 2024
Good Morning Michaela,Thank you so much for taking the time to provide us with feedback regarding your recent stay. We are so pleased to hear that you thoroughly enjoyed your stay with your main highlight being our staff. We take pride in offering our guests the best possible guest experience when they stay with us!We hope to welcome you back soon!

10/10 – Hervorragend

Chris

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great clean hotel and close to many restaurants.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Cassie McPhee am 23. Feb. 2024
Good Morning Chris,Thank you so much for taking the time to provide us with feedback regarding your recent stay with us.We are so pleased to hear that your main highlights were our cleanliness and location! We hope to welcome you back the next time you're visiting Charlottetown!

10/10 – Hervorragend

Cornelis, Coleman

Mit Haustieren gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very pleasant hotel with great staff. Very good breakfast included.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Cassie McPhee am 20. Feb. 2024
Good Morning Cornelis,Thank you so much for taking the time to provide us with feedback regarding your recent stay with us.We are so pleased to hear that you thoroughly enjoyed your stay with your main highlights being our staff and deluxe continental breakfast.We hope to welcome you back the next time you're visiting Charlottetown!

10/10 – Hervorragend

Pierre-Luc

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location, staff professional and friendly. They go above and beyond to make your stay as comfortable as possible. Very accommodating.
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Cassie McPhee am 16. Feb. 2024
Good Morning Pierre-Luc,Thank you so much for taking the time to provide us with feedback regarding your recent stay with us.We are so pleased to hear that you thoroughly enjoyed your experience and found our staff to be the main highlight. We take pride in accommodating our guests to the best of our abilities and going above and beyond is one of them!We hope to welcome you back the next time you're visiting Charlottetown!

10/10 – Hervorragend

Peter

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Cassie McPhee am 25. März 2024
Good Morning Peter,Thank you so much for taking the time to provide us with feedback!We are pleased to hear that you thoroughly enjoyed your experience.We hope to welcome you back soon!

10/10 – Hervorragend

Kable

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
They were very accommodating when I arrived. I brought my own food and asked for a cutting board, knife and dishes and gave them to me right away. Also, asked and offered that if I needed anything else to just call down to the front desk and they would bring it up. Then in the morning my event that I am in town for got pushed 2 hours and they gave me an extra two hours to check out. Excellent service.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Cassie McPhee am 9. Feb. 2024
Good Afternoon Kable,Thank you so much for taking the time to provide us with feedback regarding your recent experience at our property. We are so glad to hear that you thoroughly enjoyed your stay with us and found our staff to be the main highlight of your experience!We hope to welcome you back the next time you're visiting Charlottetown!

10/10 – Hervorragend

Marshall

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Cassie McPhee am 31. Jan. 2024
Good Morning,Thank you so much for taking the time to provide us with feedback regarding your recent stay with us.We are pleased to see that you thoroughly enjoyed your experience. We hope to welcome you back soon!

10/10 – Hervorragend

Dallas

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice Hotel and Close to Everything Downtown!
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Cassie McPhee am 31. Jan. 2024
Good Morning Dallas,Thank you so much for taking the time to provide us with feedback regarding your recent stay with us.We are pleased to see that you thoroughly enjoyed your experience. We hope to welcome you back soon!

8/10 – Gut

Karine

Aufenthalt von 4 Nächten im Januar 2024
Antwort von Cassie McPhee am 22. Jan. 2024
Good Morning Karine,Thank you so much for taking the time to provide us with feedback regarding your recent stay with us. We hope to welcome you back soon!

10/10 – Hervorragend

MARLENE

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
It was convinient & within walking distance to all the things downtown.. Very quiet & safe area to stay in.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Cassie McPhee am 10. Jan. 2024
Good Morning,Thank you for providing us with feedback regarding your recent stay with us.We hope to welcome you back soon.