Not what we booked!
We arrived to Koukouras hotel late at night. At the reception told us that we would get a bigger appartment in a sister hotel and they drove us there. The hotel is located about 5 minutes drive, which is not that bad. The bad thing is that the appartments are on the top of a hill. Without a car it is really unpleasant. The appartment was fine but this is not what we expected due to the location. On the next day we advise the staff that we would like to move to the hotel originally booked and they said that they did not have a room available and offer to drive us up and down whenever we wanted. The problem is that noone was there when we needed the transportation. The last day we called the lady by phone because we did not want to carry our luggage. At the beginning she said she would pick us up but she just sent a taxi down to the hotel. When she saw us, she asked if we paid the taxi. The appartment as said was nice, with a pool but it does not make a lot of sense without having a car. The appartment was not cleaned during the 4 days we stayed there so we did not really benefit from the "standards" offered in a hotel. The staff told us from the first day that the best transportation to the city would be a taxi. Afterwards we found a bus stop just in front of the hotel, with regular drives every 15 minutes. The hotel did took benefit of the company taxi working with them and we felt completely lied. For 1 night we could unterstand the overbooking, but rest was a lie.
Gut: This is not a hotel, this is an appartment complex not offering hotel services
Nicht so gut: Yes, make sure the guests get what they book
Lage: The hotel booked is just a few meters from the beach, with a couple of restaurants and bars nearby. Nearby the appartment we got, absolutelty nothing.