Alle angezeigten Bewertungen beruhen auf Erfahrungen echter Gäste. Nur Reisende, die ihre Unterkunft bei uns gebucht haben, können eine Bewertung abgeben. Wir überprüfen Bewertungen gemäß unseren Richtlinien und veröffentlichen alle Bewertungen, ob positiv oder negativ.Weitere InformationenWird in einem neuen Fenster geöffnet
52 von insgesamt 110 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
10 – Hervorragend
52
39 von insgesamt 110 Gästebewertungen haben eine Bewertung von 8 - Gut" "
8 – Gut
39
11 von insgesamt 110 Gästebewertungen haben eine Bewertung von 6 - Okay" "
6 – Okay
11
4 von insgesamt 110 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
4 – Schlecht
4
4 von insgesamt 110 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "
2 – Ungenügend
4
8,8/10
Sauberkeit
8,6/10
Personal & Service
8,4/10
Ausstattung
8,4/10
Zustand der Unterkunft
8,8/10
Umweltfreundlichkeit
Bewertungen
8/10 – Gut
Tom
22. Jan. 2018
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very good location for shopping
First room was noisy due to connection door to room next to me but they changed the room without discussion. Next room was perfect! Hotel location right in the center, perfect for shoping
Tom
Aufenthalt von 5 Nächten im Januar 2018
Antwort von communacation am 6. Feb. 2018
Dear Guest, Thank you for choosing to stay with us during your visit to Changchun. We appreciate that you have taken the time to share your feedback with us. Also, thank you again for your good words, we will continue to do so and delight each guest.
10/10 – Hervorragend
Nati, Österreich
29. Nov. 2012
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Geniales Hotel
Das Shangri-La ist mit Sicherheit das beste Hotel in dem ich während meines gesamten Aufenthaltes in China (4,5 Monate) gewohnt habe.
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Located in city center, surrounded by shopping malls, tons of restaurants, very convenient.
The entrance gate is "hidden", not in the main road; facilities a little old.
Lei
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Zoe Yang am 23. Okt. 2023
Dear Guest,Thank you for choosing to stay with us during your visit to Changchun. We appreciate that you have taken the time to share your feedback with us. Also, thank you again for your good words, we will continue to do so and delight each guest.
10/10 – Hervorragend
GARY, Havertown
Geschäftlich gereist
20. Juli 2023
Gut: Personal & Service und Zustand der Unterkunft
Have stayed here many times. Always good
GARY
Aufenthalt von 7 Nächten im Juni 2023
Antwort von Zoe Yang am 24. Juli 2023
Dear Guest,Thank you for choosing to stay with us during your visit to Changchun. We appreciate that you have taken the time to share your feedback with us. Also, thank you again for your good words, we will continue to do so and delight each guest.
10/10 – Hervorragend
Robert
Mit der Familie gereist
4. Jan. 2022
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
great hotel for Changchun
We stayed for 2 nights after 4 nights at a skii trip in Songhua Ski Resort. My youngest son broke his leg skiing, and he had a fresh cast. The hotel was super-accommodating with bedding, and had a complementary wheelchair to use. Breakfast buffet is awesome - one of the best, and I've stayed at all the 5+star major brands in Asia. Location was great for nearby Dongbei food or chinese bbq.
Robert
Aufenthalt von 2 Nächten im Dezember 2021
Antwort von Zoe am 7. Jan. 2022
Dear Guest,
Thank you for choosing to stay with us during your visit to Changchun. We appreciate that you have taken the time to share your feedback with us. Also, thank you again for your good words, we will continue to do so and delight each guest.
10/10 – Hervorragend
Verifizierter Reisender
Geschäftlich gereist
15. Dez. 2021
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good hotel
The hotel was good but a little bit old compare to the others
Shan
Aufenthalt von 1 Nacht im Oktober 2020
Antwort von COMM am 3. März 2021
Dear Guest,
Thank you for choosing to stay with us during your visit to Changchun. We appreciate that you have taken the time to share your feedback with us. I am glad you enjoyed our services and had a pleasant stay at our hotel. We will strive to provide guests with better and upgraded service facilities. We look forward to welcoming you back to the hotel in the near future and exceeding your expectations.
8/10 – Gut
Wendy, Macau
Mit der Familie gereist
31. Jan. 2020
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Smells bad near the elevators and sometimes in the room. Smells of smoke and also (apologies) “toilet”.
Toilet in bathroom is too close to shower - nothing to be done about it thought until they decide to renovate again.
Verifizierter Reisender
Aufenthalt von 3 Nächten im September 2019
10/10 – Hervorragend
Bernard
23. Sept. 2019
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
A great hotel
I enjoyed my stay very much. I loved the comfort and peaceful atmosphere of my room #1620. Excellent, friendly staff.
Bernard
Aufenthalt von 2 Nächten im September 2019
Antwort von Comm. am 21. Okt. 2019
Dear Guest,
Thank you for choosing to stay with us during your visit to Changchun. We appreciate that you have taken the time to share your feedback with us. Also, thank you again for your good words, we will continue to do so and delight each guest. We have just completed the renovation on all guestrooms and serviced apartments. The brand-new guestrooms have been installed the most advanced PM2.5 filtration equipment, purifying the indoor air quality. The newly installed air conditioning system enables guests to adjust the indoor temperature to their preference all year round. We look forward to welcoming you back to the hotel in the near future and exceeding your expectations.
10/10 – Hervorragend
LEONG
21. Sept. 2019
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
LEONG
Aufenthalt von 3 Nächten im September 2019
Antwort von Comm. am 21. Okt. 2019
Dear Guest,
Thank you for choosing to stay with us during your visit to Changchun. We appreciate that you have taken the time to share your feedback with us. Also, thank you again for your good words, we will continue to do so and delight each guest. We have just completed the renovation on all guestrooms and serviced apartments. The brand-new guestrooms have been installed the most advanced PM2.5 filtration equipment, purifying the indoor air quality. The newly installed air conditioning system enables guests to adjust the indoor temperature to their preference all year round. We look forward to welcoming you back to the hotel in the near future and exceeding your expectations.
8/10 – Gut
JUNQUAN
27. Aug. 2019
Gut: Sauberkeit und Komfort des Zimmers
酒店设备有些老,停车场至前台没有电梯,要拿着行李爬楼梯。
JUNQUAN
Aufenthalt von 1 Nacht im August 2019
10/10 – Hervorragend
Sung Bong
23. Aug. 2019
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice Hotel
Hotel room was very clean room and comfortable for me. They have good and convenient location for shopping and business.
Sung Bong
Aufenthalt von 2 Nächten im August 2019
Antwort von Comm. am 21. Okt. 2019
Dear guests:
Thank you for choosing our hotel. The hotel is located in the center of the city, adjacent to CHARTER shopping center, Wanda plaza, a variety of food, shopping mall close at hand. It is only 3.6 kilometers from the Museum of the Imperial Palace of "Manchukuo". The hotel is 36.5 kilometers away from changchun longjia international airport, 3.7 kilometers away from changchun railway station and high-speed railway station. The subway line 1 around the hotel has been fully opened, and the station distance to people's square is 600 meters, which can make your travel more convenient. We are very honored to provide you with the warm hospitality of shangri-la, welcome you to choose our hotel again, we look forward to your visit again!
10/10 – Hervorragend
Verifizierter Reisender
Mit der Familie gereist
22. Aug. 2019
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
清潔でバスタブとシャワーブースと両方あって良かったです。
Verifizierter Reisender
Aufenthalt von 3 Nächten im August 2019
Antwort von Comm. am 21. Okt. 2019
Dear guests:
Thank you for choosing our hotel. The hotel is located in the center of the city, adjacent to CHARTER shopping center, Wanda plaza, a variety of food, shopping mall close at hand. It is only 3.6 kilometers from the Museum of the Imperial Palace of "Manchukuo". The hotel is 36.5 kilometers away from changchun longjia international airport, 3.7 kilometers away from changchun railway station and high-speed railway station. The subway line 1 around the hotel has been fully opened, and the station distance to people's square is 600 meters, which can make your travel more convenient. We are very honored to provide you with the warm hospitality of shangri-la, welcome you to choose our hotel again, we look forward to your visit again!
8/10 – Gut
Verifizierter Reisender
24. Juli 2019
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
服務很好
服務很好
Harry Chi Yao
Aufenthalt von 2 Nächten im Juli 2019
10/10 – Hervorragend
TAK KEUNG
13. Juli 2019
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
TAK KEUNG
Aufenthalt von 1 Nacht im Juli 2019
10/10 – Hervorragend
Alexandra
5. Juli 2019
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great for a long business trip!
I stayed here for two weeks for business. The hotel offered everything I needed for a longterm stay: comfort, cleanliness, and friendly employees (Duke! He was amazing! My phone was accidentally left on the room service table and taken away, and Duke handled it and found it! He helped us out a lot of other ways too. Excellent employee). The hotel isn’t in the best area for playing tourist, but that isn’t the hotel’s fault! It’s in a business area and is perfect for someone traveling for work. 10/10
Alexandra
Aufenthalt von 5 Nächten im Juni 2019
Antwort von Comm. am 22. Juli 2019
Dear Guest,
Thank you for choosing to stay with us during your visit to Changchun. We appreciate that you have taken the time to share your feedback with us. Also, thank you again for your good words, we will continue to do so and delight each guest. We have just completed the renovation on all guestrooms and serviced apartments. The brand-new guestrooms have been installed the most advanced PM2.5 filtration equipment, purifying the indoor air quality. The newly installed air conditioning system enables guests to adjust the indoor temperature to their preference all year round. We look forward to welcoming you back to the hotel in the near future and exceeding your expectations.
10/10 – Hervorragend
yuchun
4. Juli 2019
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
yuchun
Aufenthalt von 1 Nacht im Juni 2019
Antwort von Comm. am 22. Juli 2019
Dear guests:
Thank you for choosing our hotel. The hotel is located in the center of the city, adjacent to CHARTER shopping center, Wanda plaza, a variety of food, shopping mall close at hand. It is only 3.6 kilometers from the Museum of the Imperial Palace of "Manchukuo". The hotel is 36.5 kilometers away from changchun longjia international airport, 3.7 kilometers away from changchun railway station and high-speed railway station. The subway line 1 around the hotel has been fully opened, and the station distance to people's square is 600 meters, which can make your travel more convenient. We are very honored to provide you with the warm hospitality of shangri-la, welcome you to choose our hotel again, we look forward to your visit again!
10/10 – Hervorragend
Verifizierter Reisender
Mit einer Gruppe gereist
27. Juni 2019
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
いろいろいいろいろいろいろ合格
Verifizierter Reisender
Aufenthalt von 3 Nächten im Juni 2019
Antwort von Comm. am 22. Juli 2019
Dear Guest,
Thank you for choosing to stay with us during your visit to Changchun. We appreciate that you have taken the time to share your feedback with us. Also, thank you again for your good words, we will continue to do so and delight each guest. We have just completed the renovation on all guestrooms and serviced apartments. The brand-new guestrooms have been installed the most advanced PM2.5 filtration equipment, purifying the indoor air quality. The newly installed air conditioning system enables guests to adjust the indoor temperature to their preference all year round. We look forward to welcoming you back to the hotel in the near future and exceeding your expectations.
8/10 – Gut
Verifizierter Reisender
2. Juni 2019
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Verifizierter Reisender
Aufenthalt von 6 Nächten im Mai 2019
Antwort von Comm. am 10. Juni 2019
Dear Guest,
Thank you for choosing to stay with us during your visit to Changchun. We appreciate that you have taken the time to share your feedback with us. Also, thank you again for your good words, we will continue to do so and delight each guest. We have just completed the renovation on all guestrooms and serviced apartments. The brand-new guestrooms have been installed the most advanced PM2.5 filtration equipment, purifying the indoor air quality. The newly installed air conditioning system enables guests to adjust the indoor temperature to their preference all year round. We look forward to welcoming you back to the hotel in the near future and exceeding your expectations.
Dear guests:
Thank you for choosing our hotel. The hotel is located in the center of the city, adjacent to CHARTER shopping center, Wanda plaza, a variety of food, shopping mall close at hand. It is only 3.6 kilometers from the Museum of the Imperial Palace of "Manchukuo". The hotel is 36.5 kilometers away from changchun longjia international airport, 3.7 kilometers away from changchun railway station and high-speed railway station. The subway line 1 around the hotel has been fully opened, and the station distance to people's square is 600 meters, which can make your travel more convenient. We are very honored to provide you with the warm hospitality of shangri-la, welcome you to choose our hotel again, we look forward to your visit again!
8/10 – Gut
Verifizierter Reisender
22. Apr. 2019
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Verifizierter Reisender
Aufenthalt von 1 Nacht im April 2019
Antwort von Comm. am 10. Juni 2019
Dear Guest,
Thank you for choosing to stay with us during your visit to Changchun. We appreciate that you have taken the time to share your feedback with us. Also, thank you again for your good words, we will continue to do so and delight each guest. We have just completed the renovation on all guestrooms and serviced apartments. The brand-new guestrooms have been installed the most advanced PM2.5 filtration equipment, purifying the indoor air quality. The newly installed air conditioning system enables guests to adjust the indoor temperature to their preference all year round. We look forward to welcoming you back to the hotel in the near future and exceeding your expectations.
10/10 – Hervorragend
Verifizierter Reisender
Geschäftlich gereist, Mit dem Partner gereist
17. Apr. 2019
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Every time I visit Changchun, I won’t even consider to stay other hotels in Changchun. Shangri-La Changchun is the only hotel I prefer. The hotel located in Changchun City Centre. And all Staff are extremely friendly and helpful. Especially Mr ZENG Kaizhao from the reception; Mr LIU Zhizhong from concierge desk; Ms LIU lili at Club Dinning Room. I will definitely recommend this hotel to family, friends and colleagues.
Verifizierter Reisender
Aufenthalt von 7 Nächten im November 2018
Antwort von Comm. am 10. Juni 2019
Dear guests:
Thank you for choosing our hotel. The hotel is located in the center of the city, adjacent to CHARTER shopping center, Wanda plaza, a variety of food, shopping mall close at hand. It is only 3.6 kilometers from the Museum of the Imperial Palace of "Manchukuo". The hotel is 36.5 kilometers away from changchun longjia international airport, 3.7 kilometers away from changchun railway station and high-speed railway station. The subway line 1 around the hotel has been fully opened, and the station distance to people's square is 600 meters, which can make your travel more convenient. We are very honored to provide you with the warm hospitality of shangri-la, welcome you to choose our hotel again, we look forward to your visit again!
10/10 – Hervorragend
Kevin
Geschäftlich gereist
13. Apr. 2019
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
very good service with staff, good location. good breakfast.
Kevin
Aufenthalt von 2 Nächten im April 2019
Antwort von Comm. am 10. Juni 2019
Dear Guest,
Thank you for choosing to stay with us during your visit to Changchun. We appreciate that you have taken the time to share your feedback with us. Also, thank you again for your good words, we will continue to do so and delight each guest. We have just completed the renovation on all guestrooms and serviced apartments. The brand-new guestrooms have been installed the most advanced PM2.5 filtration equipment, purifying the indoor air quality. The newly installed air conditioning system enables guests to adjust the indoor temperature to their preference all year round. We look forward to welcoming you back to the hotel in the near future and exceeding your expectations.
8/10 – Gut
Amanda
7. März 2019
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Massage services
Three of us have asked for massage services upon check in, they need to call for outside help and we finally got a call at 650pm for the 7pm appointments. We immediately went downstairs to the spa but needed to wait till 715pm because one of the masseuses was stuck in traffic. We also needed to wait for them outside the rooms to get towels and bedsheets ready. The rooms were tiny and filled with large and small stuffs here and there, no music was played throughout the service. Light was not soothing for a professional massage. Even though we started 15 mins late, two of us ended at original scheduled time. The masseuses were not experienced and it was definitely not a relaxing 90 mins.
Amanda
Aufenthalt von 1 Nacht im Februar 2019
10/10 – Hervorragend
Tung Zoe
6. Jan. 2019
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Five star service, will come back again for sure!
Perfect services and location, very attentive staff whom have been very helpful as well. Also we were surprised to get a complimentary upgrade for the room as well. Will definitely stay at the Shangri La again!!
Tung Zoe
Aufenthalt von 1 Nacht im Dezember 2018
Antwort von Comm. am 11. Jan. 2019
Dear Guest,
Thank you for choosing to stay with us during your visit to Changchun. We appreciate that you have taken the time to share your feedback with us. Also, thank you again for your good words, we will continue to do so and delight each guest. We have just completed the renovation on all guestrooms and serviced apartments. The brand-new guestrooms have been installed the most advanced PM2.5 filtration equipment, purifying the indoor air quality. The newly installed air conditioning system enables guests to adjust the indoor temperature to their preference all year round. We look forward to welcoming you back to the hotel in the near future and exceeding your expectations.
10/10 – Hervorragend
rongkuo
28. Dez. 2018
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
very good overall!, good location near Changchun city center.
Kevin
Aufenthalt von 2 Nächten im Dezember 2018
Antwort von Comm. am 19. Dez. 2018
Dear Guest,
Thank you for choosing to stay with us during your visit to Changchun. We appreciate that you have taken the time to share your feedback with us. Also, thank you again for your good words, we will continue to do so and delight each guest. We have just completed the renovation on all guestrooms and serviced apartments. The brand-new guestrooms have been installed the most advanced PM2.5 filtration equipment, purifying the indoor air quality. The newly installed air conditioning system enables guests to adjust the indoor temperature to their preference all year round. We look forward to welcoming you back to the hotel in the near future and exceeding your expectations.
10/10 – Hervorragend
Byungkug, 서울
30. Nov. 2018
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
또 머물고 싶은 호텔
위치가 중심가에 있어서 쇼핑센터, 식당가를 가기가 매우
편리하고 객실이 깨끗하게 괸리되고 직원들도 친절해서 좋습니다. 가격도 합리적이라 추천합니다.
Byungkug
Aufenthalt von 1 Nacht im November 2018
Antwort von Comm. am 19. Dez. 2018
Dear Guest,
Thank you for choosing to stay with us during your visit to Changchun. We appreciate that you have taken the time to share your feedback with us. Also, thank you again for your good words, we will continue to do so and delight each guest. We have just completed the renovation on all guestrooms and serviced apartments. The brand-new guestrooms have been installed the most advanced PM2.5 filtration equipment, purifying the indoor air quality. The newly installed air conditioning system enables guests to adjust the indoor temperature to their preference all year round. We look forward to welcoming you back to the hotel in the near future and exceeding your expectations.
10/10 – Hervorragend
QlSHENG
10. Okt. 2018
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good hotel and
Excellent hotel
QlSHENG
Aufenthalt von 1 Nacht im August 2018
Antwort von Wendy Shi am 23. Okt. 2018
Dear guests:
Thank you for choosing our hotel. The hotel is located in the center of the city, adjacent to CHARTER shopping center, Wanda plaza, a variety of food, shopping mall close at hand. It is only 3.6 kilometers from the Museum of the Imperial Palace of "Manchukuo". The hotel is 36.5 kilometers away from changchun longjia international airport, 3.7 kilometers away from changchun railway station and high-speed railway station. The subway line 1 around the hotel has been fully opened, and the station distance to people's square is 600 meters, which can make your travel more convenient. We are very honored to provide you with the warm hospitality of shangri-la, welcome you to choose our hotel again, we look forward to your visit again!
Dear guests,
Thank you very much for choosing changchun shangri-la hotel and leaving your comments. Unfortunately, you are not very satisfied with this check in. The hotel management is highly concerned about your feelings, and has been able to connect with the relevant department managers and take appropriate steps to improve our service level and product quality.We look forward to welcoming you back to the hotel in the near future and exceeding your expectations.
8/10 – Gut
Masahiro
26. Sept. 2018
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Dear Guest,
Thank you for choosing to stay with us during your visit to Changchun. We appreciate that you have taken the time to share your feedback with us. Also, thank you again for your good words, we will continue to do so and delight each guest. We have just completed the renovation on all guestrooms and serviced apartments. The brand-new guestrooms have been installed the most advanced PM2.5 filtration equipment, purifying the indoor air quality. The newly installed air conditioning system enables guests to adjust the indoor temperature to their preference all year round. We look forward to welcoming you back to the hotel in the near future and exceeding your expectations.
10/10 – Hervorragend
RIXIAN
26. Sept. 2018
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
RIXIAN
Aufenthalt von 1 Nacht im September 2018
Antwort von Wendy Shi am 23. Okt. 2018
Dear Guest,
Thank you for choosing to stay with us during your visit to Changchun. We appreciate that you have taken the time to share your feedback with us. Also, thank you again for your good words, we will continue to do so and delight each guest. We have just completed the renovation on all guestrooms and serviced apartments. The brand-new guestrooms have been installed the most advanced PM2.5 filtration equipment, purifying the indoor air quality. The newly installed air conditioning system enables guests to adjust the indoor temperature to their preference all year round. We look forward to welcoming you back to the hotel in the near future and exceeding your expectations.
10/10 – Hervorragend
Philip
25. Sept. 2018
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
I went to Changchun for a holiday weekend, and the Shangri-La was a great base. The hotel is beautiful, the room very comfortable, the breakfast buffet is excellent and the gym is good. I didn’t have a chance to use the pool or spa, or to enjoy the lobby bar, all of which looked very good.
The neighbourhood is lively, there are elegant shops and malls, but also some street food and more local life close by. It’s very close to a subway for exploring further.
The service was very well intentioned, with a couple of minor stumbles: at one point three concierges but nobody noticed me to answer a question; my breakfast table was given away while I was getting more food...but as I say overall good and friendly service.
Philip
Aufenthalt von 3 Nächten im September 2018
Antwort von Wendy Shi am 23. Okt. 2018
Dear Guest,
Thank you for choosing to stay with us during your visit to Changchun. We appreciate that you have taken the time to share your feedback with us. Also, thank you again for your good words, we will continue to do so and delight each guest. We have just completed the renovation on all guestrooms and serviced apartments. The brand-new guestrooms have been installed the most advanced PM2.5 filtration equipment, purifying the indoor air quality. The newly installed air conditioning system enables guests to adjust the indoor temperature to their preference all year round. We look forward to welcoming you back to the hotel in the near future and exceeding your expectations.
4/10 – Schlecht
Ismo
16. Sept. 2018
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
Good hotel but be carefull not to be charged twice
Basically, good hotel and excellent location. My biggest complaint is that I used Hotels.com reward-night, so my stay was paid. Hotel wanted to charge me full price, and they reserved 200 Euros from my credit card, and still, after 2 weeks, they haven't released it.
Ismo
Aufenthalt von 1 Nacht im September 2018
Antwort von Wendy Shi am 14. Nov. 2018
Dear guests, thank you for staying at Shangri-la hotel,Changchun! You mentioned something about the refund of the deposit we very seriously, once again apologize to you. We will communicate with related departments, improve the service quality and strengthen personalized service for each guest. We also will continue to listen to your guest, let you feel at home! Look forward to your coming next time.
8/10 – Gut
DUK SANG
6. Sept. 2018
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
시내중심의 교통이편리한 호텔
시내중심의 쇼핑하기 좋은 위치에 있으며 주변에 식당도 많아서 이용허기 편리함.
DUK SANG
Aufenthalt von 3 Nächten im September 2018
Antwort von Communacation am 19. Sept. 2018
Dear guests:
Thank you for choosing our hotel. The hotel is located in the center of the city, adjacent to CHARTER shopping center, Wanda plaza, a variety of food, shopping mall close at hand. It is only 3.6 kilometers from the Museum of the Imperial Palace of "Manchukuo". The hotel is 36.5 kilometers away from changchun longjia international airport, 3.7 kilometers away from changchun railway station and high-speed railway station. The subway line 1 around the hotel has been fully opened, and the station distance to people's square is 600 meters, which can make your travel more convenient. We are very honored to provide you with the warm hospitality of shangri-la, welcome you to choose our hotel again, we look forward to your visit again!
10/10 – Hervorragend
Mircea, Boston
1. Sept. 2018
This hotel is up to the highest western standards, great room, great location for Changchun, clean, and excellent breakfast. The lounge was also very well staffed and always had items out for a quick snack, excellent place for working. I also chose this for the gym (stayed for 7 days), which had treadmills, weight-lifting stations, so overall I would definitely stay here again.
Mircea
Aufenthalt von 6 Nächten im Juli 2018
Antwort von Communacation am 5. Sept. 2018
Dear Guest,
Thank you for choosing to stay with us during your visit to Changchun. We appreciate that you have taken the time to share your feedback with us. Also, thank you again for your good words, we will continue to do so and delight each guest. We have just completed the renovation on all guestrooms and serviced apartments. The brand-new guestrooms have been installed the most advanced PM2.5 filtration equipment, purifying the indoor air quality. The newly installed air conditioning system enables guests to adjust the indoor temperature to their preference all year round. We look forward to welcoming you back to the hotel in the near future and exceeding your expectations.
8/10 – Gut
Verifizierter Reisender
20. Aug. 2018
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Clean hotel, staff not so good, horrible traffic
It’s not like a typical Shangri-la hotel I stayed at befor, the service at the front desk wasn’t so welcoming, we arrive at around 2am, they might be tired to show their patience. The room is ok, a bit old though. We booked a “big-bed” room, I think it means king size bed, but the bed is made by two twin beds, so there is a gap in the middle which made us no too comfortable. The horrible thing I have to mention is the other day when we want to head to the train station, we waited 20 minutes for the taxi to come, and another 20 minutes to just leave the hotel area. because the traffic around the hotel was so so bad! Especially at the parking entrance, the back gate when people coming off the bus or taxi. So I really suggest you to plan your trip earlier when leaving.
Verifizierter Reisender
Aufenthalt von 1 Nacht im August 2018
Antwort von Communacation am 14. Sept. 2018
Dear guest,
Thank you very much for choosing Shangri-la hotel,Changchun and leaving your comments and opinions. I'm sorry to say that you are not satisfied with your stay. The hotel management attaches great importance to your feelings, and has seriously communicated with the relevant department manager about this matter and taken corresponding improvement measures to further improve our service level and product quality. You are welcome to contact us in advance when you check in next time. We will do our best to arrange a car for you in advance. We apologize again for failing to meet your expectations. We sincerely hope to welcome you again.