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"The architecture, the design are beautiful, the rooms, shower etc super comfortable, A/C, the staff extremely friendly, the parking easy, etc... etc... I already mentioned to the reception that they should change their policy regarding the products to choose from in the room. They have Nespresso capsule that they charge $ 55.-- and a bottle of wine for $ 980.-- (same price like in the restaurant). Well, the price per night is quite high comparing to our hotels and therefore a certain complimentary basic things should be included or like the wine reduced to 1/2 price or whatever. But a lovely oasis place to stay if you want to have a rest and a base in Merida. Thanks to all the stuff"

"Schönes Zimmer, sehr ruhig und sauber. Nachts war keine Klimaanlage nötig. Im Hotel gibt es ein Restaurant für Frühstück und Abendessen. Das haben wir aber nicht genutzt. Innenstadt und kleiner Supermarkt sind fußläufig zu erreichen. Parken wird vom Hotelpersonal übernommen. Würden definitiv wieder kommen."

"A bit too noisy due to some Mexican families occupying pool in the lobby area. But hotel is centrally located. A bit old but clean."

"Hotel en los límites del centro con buenas conexiones de transporte. Las recámaras muy espaciosas. El personal de recepción amable y servicial. Es una pena que no tengan restaurante. En las cercanías No hay cafetería ni posibilidad de comer algo. Recomendaría incluyan detalles básicos en las habitaciones como: vasos, tapete para regadera, secadora de pelo, cafetera."

"Erstes Zimmer dunkel, etwas muffig, nicht einladend (im alten Teil des Hotels). WiFi auf den Etagen kaputt. Wifi nur in der Lobby und im Restaurant. Man versprach mir für den nächsten Tag ein anderes Zimmer, mit besserem Empfang. Neues Zimmer sehr gut (im neuen Teil), aber kein Wifi. Als Kompensation bekam ich kostenloses Frühstück (einfach und mittelmässig) Das Personal war hilfsbereit, aber hatte keine Lösungen.Ist wohl eine Sache des Managements. So blieb nur die Lobby für Internet und WhatsApp - immerhin kam dort die Hotelkatze, um Trost zu spenden, und viele Mosquitos, aber die hatten andere Intentionen ..."

"Un hotel super lindo. Bella arquitectura francés neo clásica. La dooble suite, con balcón vista directo al parque super recomendada"

"Walking distance to main square. Big room, price is right. "

"…"

"This hotel didn‘t really offer a customer oriented experience. I have medicaments that needed to be in the fridge, the hotel policy instead of storing my medicament free of charge, they only offered me to rent a fridge for an additional price!! I traveled many kilometers in the earth carrying my medicines, and in all hotels I have had always a possibility to store free of charge my medicament! Warning: That means people with special needs won“t have a customer oriented experience, I have been in many hotels worldwide and even without fridge, no need to pay extra for renting a fridge! In addition the menu in the breakfast was basic, no fresh fruit, non-natural juice from X brand served in the breakfast, the main dish was OK. The waiter and some personal were taking care and very attentive, however in our only night we spent there we were stang by many mosquitoes (we understand it is a region dominated by such creatures, but they don‘t really care about guests being stung, no mosquito spray was in our room or perhaps was done our room in the hurry! No motivation to repeat the experience here, the great thing was that is located close to the airport."