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Bewertungen von Novotel Goa Dona Sylvia Hotel

5 out of 5
Novotel Goa Dona Sylvia Hotel
Cavelossim Road, Mobor, Cavelossim, Goa

Bewertungen

8,6

Hervorragend

68 von insgesamt 138 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
54 von insgesamt 138 Gästebewertungen haben eine Bewertung von 8 - Gut" "
6 von insgesamt 138 Gästebewertungen haben eine Bewertung von 6 - Okay" "
5 von insgesamt 138 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
5 von insgesamt 138 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,8/10

Sauberkeit

8,4/10

Personal & Service

8,8/10

Ausstattung

8,6/10

Zustand der Unterkunft

8,6/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Karoly

Antwort von Dennis D'Costa am 22. Sept. 2023
Dear Karoly,Greetings from Novotel Goa Dona Sylvia Resort!!Thank you for sharing your valuable rating about your stay in our resort on this forum. Novotel Goa Dona Sylvia Resort is committed to providing our guests with the highest quality services and facilities. We look forward to host you once again in the near future. Warm Regards,Dennis

4/10 – Schlecht

Verifizierter Reisender

Mit der Familie gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Anlage schön bepflanzt und gepflegt . Grösser Swimmingpool
Aufenthalt von 6 Nächten im März 2019
Antwort von babu am 11. Apr. 2019
Dear Guest, Greetings from Novotel Goa Dona Sylvia Resort! We are happy to receive your wonderful feedback on this forum. We are definitely looking forward to extending our gracious hospitality once again. Warm Regards, Vishal

8/10 – Gut

Brigitte, berlin

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Schöne Anlage - Nähe zum Strand - wunderschöner Strand, Personal an der Rezept. nicht sehr kompetent - aber recht freundlich
Aufenthalt von 3 Nächten im Januar 2019
Antwort von vishal am 15. Jan. 2019
Dear Brigitte, Greetings from Novotel Goa Dona Sylvia Resort! We are thrilled to understand that you had a relaxing stay with us. Our motto is to provide the best in terms of guest satisfaction and your feedback reassures us that we are heading in the positive direction. We are definitely looking forward to extending our gracious hospitality once again. Warm Regards, Vishal

10/10 – Hervorragend

Kerstin, Erlangen, Bayern

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Schöner Familienurlaub
Die Hotelanlage liegt an einem sehr schönen Strand mit Superbrandung. Für kleinere Kinder ist das Meer daher ungeeignet. Allerdings ist der Pool wirklich klasse. Auch für ganz Kleine gibt es einen Extrapool. Körbe für "Wasserbasketball" und ein Volleyballnetz über dem Wasser sind auch vorhanden. Es finden häufig Veranstaltungen für indische Gruppen statt. Zimmer, die zum Veranstaltungsort, bzw. party liegen, können unangenehm sein, wegen der Lärmbelästigung. Je weiter die netten Häuschen Richtung Strand liegen, desto besser!! Wir hatten zwei Superior-Zimmer in erster Strandlage!! Klasse! Nur Schatten über die Mittagszeit war auf der Terasse nicht zu finden. Es gab aber genügend Möglichkeiten innerhalb der Anlage sich im Schatten aufzuhalten. Tipp: unbedingt den Ausflug zu den "Delphinen"! mitmachen. Die Bootsfahrt auf dem Sal ist wunderschön! Die Delphine sind eigentlich nur zweitrangig, aber für Kinder natürlich sehr schön. Wenn man denn welche sieht. ;-)

8/10 – Gut

ajay

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice property , clean and very near to the beach. Nice swimming pool and big room. The food prices are on the higher side.
Aufenthalt von 3 Nächten im Mai 2024

10/10 – Hervorragend

Atul, Alpharetta

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Breakfast Buffet Servers were great taking care of customers. The welcome drink was local goan and was great . Staff was great
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Dennis D'Costa am 19. Feb. 2024
Dear Atul,Greetings from Novotel Goa Dona Sylvia Resort!Thank you for sharing your valuable feedback!It gives us immense pleasure to read such wonderful reviews from our esteemed guests like you. We will love to extend our hospitality once again for another delightful experience.We look forward to having you stay with us in the near future.Warm Regards,Dennis

8/10 – Gut

Adi

Aufenthalt von 3 Nächten im Januar 2024
Antwort von Dennis D'Costa am 9. Feb. 2024
Dear Adi,Greetings from Novotel Goa Dona Sylvia Resort!We are thrilled to read your review. Our team is ecstatic by your comments and is equally motivated to work towards maintaining our service standards for a perfect guest experience. We look forward to having you stay with us in the near future.Warm Regards,Dennis

4/10 – Schlecht

Dhaval

Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Dennis D'Costa am 9. Feb. 2024
Dear Dhaval,Greetings from Novotel Goa Dona Sylvia Resort!We appreciate your efforts of sharing your valuable feedback on this forum.Our constant endeavor is to ensure a satisfying guest experience and we regret failing to match your expectations. The team assures to provide you with a true Novotel Goa Dona Sylvia Experience on your next visit.We sincerely look forward to the opportunity of serving you again in the near future.Warm Regards,Dennis

4/10 – Schlecht

Rajesh

Gut: Sauberkeit
Verbesserungswürdig: Zustand der Unterkunft
Wifi did not work in the room.
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Dennis D'Costa am 30. Dez. 2023
Dear Rajesh,Greetings from Novotel Goa Dona Sylvia Resort!We appreciate your efforts of sharing your valuable feedback on this forum.We have also noted your concern about Wi-Fi, which are being addressed to ensure our guests enjoys a comfortable stay with us.It will be our pleasure to welcome you back for another great stay in our hotel. Warm Regards,Dennis

6/10 – Okay

ANDREA

Gut: Personal & Service
Aufenthalt von 2 Nächten im November 2023
Antwort von Dennis D'Costa am 9. Dez. 2023
Hi Andrea,Greetings from Novotel Goa Dona Sylvia Resort!We are happy to receive your wonderful rating on this forum and we look forward to host you once again in the near future. Warm Regards,Dennis

8/10 – Gut

Shila

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We had a great time at the Novotel Goa Dona Sylvia Hotel. Breakfasts were really good - very varied with both continental and Indian choices available. We came during a quiet period so lots of space around the pool which was well maintained. HOWEVER We arrived around 3am and had booked a family room which was supposed to accommodate 4 people. We were surprised to find only one large bed in the room and no preparations had been made for the family. When we questioned them about the room they advised that the window seat doubled up as a bed! It was certainly not a bed as the cushion was very hard and only a small person could sleep in that corner. I can't believe that we paid extra for a family room only to discover that our room was the same size as all the other ones! The staff were very friendly and helpful. Nothing was too much for them. They are a credit to the hotel which is why I was shocked to find out that the hotel's treatment of their staff was less that expected. There is a huge array of food available at the buffets throughout the day in the hotel. I asked a member of staff what happened to the food once the service was over and was advised that it is all thrown away and staff are not allowed to eat the leftover food. In this economic crisis, I find it heartbreaking that the hotel would treat their staff this way. They would rather throw away the food than offer it to their hardworking staff who make this hotel what it is today. Shame on them!
Aufenthalt von 7 Nächten im Oktober 2023
Antwort von Dennis D'Costa am 26. Nov. 2023
Dear Shila,Greetings from Novotel Goa Dona Sylvia Resort!We appreciate your efforts of sharing your valuable feedback on this forum.We have also noted your concerns, which are being addressed to ensure our guests enjoys a comfortable stay with us.It will be our pleasure to welcome you back for another great stay in our hotel. Warm Regards,Dennis

10/10 – Hervorragend

Sunil

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent
Super se bhi upar
Aufenthalt von 4 Nächten im Oktober 2023
Antwort von Dennis D'Costa am 3. Nov. 2023
Dear Sunil,Greetings from Novotel Goa Dona Sylvia Resort!Thank you for sharing your valuable feedback!It gives us immense pleasure to read such wonderful reviews from our esteemed guests like you. We will love to extend our hospitality once again for another delightful experience.We look forward to having you stay with us in the near future.Warm Regards,Dennis

8/10 – Gut

Glen

Gut: Zustand der Unterkunft
Property is okay no bad.
Aufenthalt von 1 Nacht im August 2023
Antwort von Dennis D'Costa am 31. Aug. 2023
Dear Glen,Greetings from Novotel Goa Dona Sylvia Resort!!Thank you for sharing your valuable rating about your stay in our resort on this forum. Novotel Goa Dona Sylvia Resort is committed to providing our guests with the highest quality services and facilities. We look forward to host you once again in the near future. Warm Regards,Dennis

8/10 – Gut

Abhishek

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im August 2023
Antwort von Dennis D'Costa am 31. Aug. 2023
Hi Abhishek,Greetings from Novotel Goa Dona Sylvia Resort!!Thank you for sharing your valuable rating about your stay in our resort on this forum. Novotel Goa Dona Sylvia Resort is committed to providing our guests with the highest quality services and facilities. We look forward to host you once again in the near future. Warm Regards,Dennis

2/10 – Ungenügend

Ian

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 4 Nächten im August 2023
Antwort von Dennis D'Costa am 2. Sept. 2023
Dear Ian,Greetings from Novotel Goa Dona Sylvia Resort!We thank you for your valuable Rating.Our constant endeavour is to ensure a satisfying guest experience and we regret failing to match your expectations. Would request you elaborate on the concerns experienced by you so that we can take corrective measure to avoid future occurrence. Kindly mail us on ha6p4-fo@accor.com.We sincerely look forward to the opportunity of serving you again in the near future.Warm Regards,Dennis

10/10 – Hervorragend

Anil Kumar

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Location : awesome beach view resort , very neat and clean Room: awesome cottage type rooms, very open and nice feeling. Neat and clean room Food: very nice Staff : very polite and cooperative Restaurant: good food and good option
Aufenthalt von 4 Nächten im Juni 2023
Antwort von Dennis D'Costa am 28. Juni 2023
Dear Anil,Greetings from Novotel Goa Dona Sylvia Resort!Thank you for sharing your valuable feedback!It gives us immense pleasure to read such wonderful reviews from our esteemed guests like you. We will love to extend our hospitality once again for another delightful experience.We look forward to having you stay with us in the near future.Warm Regards,Dennis

2/10 – Ungenügend

Kunal

Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
First of all would like to highlight the check in time for the property is 3pm which is very very late. I was travelling with my family(wife and 1 year old kid) and reached Goa at 9am. From North Goa Airport to Hotel is around 1.5hrs.One can go ahead and book Goa Miles Taxi from airport to hotel which will cost around Rs 2500/-.We had requested the hotel for early check in, although when we reached the hotel they told us we are fully booked and asked us to explore the property. We did that but even after 3hrs they could not get us a single room for checkin.Finally they managed to get us a room at 2pm with so much hassle and constantly reminding them. Overall food is very good and the spread is nice althrough the rates are very steep. Room service-They don't care to take the phone call of guests.Had to call several times before someone answers the phone or have to connect through the reception. Room has all amenities but they are old. Lastly i would like to highlight that the hotel is surrounded by taxi union which don't allow outside taxi to come to the hotel and if you go to book taxi through hotel they charge around 2-2.5 times the actual cost. In our case they asked us to pay Rs 6000/- to MOPA Airport which is very steep. It's as if they are looting the guests in broad daylight with no cap on the pricing. Overall the stay was below expectations and it felt that they are short of staff and could not effectively manage all the guests.
Aufenthalt von 2 Nächten im April 2023
Antwort von Dennis D'Costa am 29. Mai 2023
Dear Kunal,Greetings from Novotel Goa Dona Sylvia Resort!We thank you for your valuable feedback.Our constant endeavor is to ensure a satisfying guest experience and we regret failing to match your expectations.The details of your review have been shared with our management to ensure such incidents are never repeated in future. The team assures to provide you with a true Novotel Goa Dona Sylvia Experience on your next visit.We sincerely look forward to the opportunity of serving you again in the near future.Warm Regards,Dennis

8/10 – Gut

Jatinder

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im April 2023
Antwort von Dennis D'Costa am 29. Mai 2023
Dear Jatinder,Greetings from Novotel Goa Dona Sylvia Resort!!Thank you for sharing your valuable rating about your stay in our resort on this forum. Novotel Goa Dona Sylvia Resort is committed to providing our guests with the highest quality services and facilities. We look forward to host you once again in the near future. Warm Regards,Dennis

8/10 – Gut

Kennedy, Baltimore

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Stay was great. Breakfast at the seagull restaurant was busy and there were flies sitting on fresh cut fruits.
Aufenthalt von 1 Nacht im April 2023
Antwort von Dennis D'Costa am 29. Mai 2023
Dear Kennedy,Greetings from Novotel Goa Dona Sylvia Resort!Thank you for sharing your valuable feedback!We have also noted your concerns, which are being addressed to ensure our guests enjoys a comfortable stay with us.It will be our pleasure to welcome you back for another great stay in our hotel. Warm Regards,Dennis

10/10 – Hervorragend

Komal

Aufenthalt von 8 Nächten im März 2023

8/10 – Gut

Jaspaul

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great location. Some staff are exceptional, others need training
Aufenthalt von 5 Nächten im März 2023

10/10 – Hervorragend

harsh

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Amazing property, beautiful beach
Aufenthalt von 3 Nächten im Februar 2023
Antwort von Dennis D'Costa am 4. März 2023
Dear Harsh,Greetings from Novotel Goa Dona Sylvia Resort!We are thrilled to understand that you had a relaxing stay with us.Our motto is to provide the best in terms of guest satisfaction and your feedback reassures us that we are heading in the positive direction.We look forward to having you stay with us in the near future.Warm Regards,Dennis

8/10 – Gut

Suzanne

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good check in, very nice grounds. Room a little tired. Very close to beach. Extensive breakfast oprtions.
Aufenthalt von 1 Nacht im Februar 2023
Antwort von Dennis D'Costa am 23. Feb. 2023
Dear Suzanne,Greetings from Novotel Goa Dona Sylvia Resort!We are thrilled to read your review. Our team is ecstatic by your comments and is equally motivated to work towards maintaining our service standards for a perfect guest experience. We look forward to having you stay with us in the near future.Warm Regards,Dennis

10/10 – Hervorragend

Sue

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Absolutely beautiful property. It is used largely for weddings and corporate events. It can get very noisy with the heavy base music.
Aufenthalt von 11 Nächten im Januar 2023
Antwort von Dennis D'Costa am 3. Feb. 2023
Dear Sue,Greetings from Novotel Goa Dona Sylvia Resort!We appreciate your efforts of sharing your valuable feedback on this forum.We would like to thank you for complimenting us for our location, food and entertainment facilities. However, it is very unfortunate that you had to face certain difficulties during your stay at Novotel Goa Dona Sylvia Resort. Although, such things are very rare but we deeply regret the inconvenience caused. We look forward to having you stay with us in the near future.Warm Regards,Dennis

10/10 – Hervorragend

Kirat

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Really good beach side resort. Cute little huts with two rooms each or a bungalow type hut with just one room in the ground floor. Great breakfast buffet and private access to the beach made it very convenient. The beach itself was amazing, very quiet. Many options to eat outside of the resort and it’s situated right across from a super market which was also very convenient.
Antwort von Dennis D'Costa am 3. Feb. 2023
Dear Kirat,Greetings from Novotel Goa Dona Sylvia Resort!We are thrilled to understand that you had a relaxing stay with us.Our motto is to provide the best in terms of guest satisfaction and your feedback reassures us that we are heading in the positive direction.We look forward to having you stay with us in the near future.Warm Regards,Dennis

8/10 – Gut

Isabel

Aufenthalt von 1 Nacht im Januar 2023
Antwort von Dennis D'Costa am 3. Feb. 2023
Dear Isabel,Greetings from Novotel Goa Dona Sylvia Resort!!Thank you for sharing your valuable rating about your stay in our resort on this forum. Novotel Goa Dona Sylvia Resort is committed to providing our guests with the highest quality services and facilities. We look forward to host you once again in the near future. Warm Regards,Dennis

10/10 – Hervorragend

Shivani

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Property is good for a group vacation with clean private beach with less crowd and games room. The entire property is clean and mostly free of mosquitoes.
Antwort von Dennis D'Costa am 3. Feb. 2023
Dear Shivani,Greetings from Novotel Goa Dona Sylvia Resort!We are thrilled to understand that you had a relaxing stay with us.Our motto is to provide the best in terms of guest satisfaction and your feedback reassures us that we are heading in the positive direction.We look forward to having you stay with us in the near future.Warm Regards,Dennis

10/10 – Hervorragend

Prashath

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Dezember 2022
Antwort von Dennis D'Costa am 3. Feb. 2023
Hi Prashath,Greetings from Novotel Goa Dona Sylvia Resort!!Thank you for sharing your valuable rating about your stay in our resort on this forum. Novotel Goa Dona Sylvia Resort is committed to providing our guests with the highest quality services and facilities. We look forward to host you once again in the near future. Warm Regards,Dennis

2/10 – Ungenügend

Tony

Mit einer Gruppe gereist
Gut: Sauberkeit und Komfort des Zimmers
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im November 2022

10/10 – Hervorragend

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Oktober 2022
Antwort von Dennis D'Costa am 10. Nov. 2022
Dear Guest,Greetings from Novotel Goa Dona Sylvia Resort!!Thank you for sharing your valuable rating about your stay in our resort on this forum. Novotel Goa Dona Sylvia Resort is committed to providing our guests with the highest quality services and facilities. We look forward to host you once again in the near future. Warm Regards,Dennis

10/10 – Hervorragend

nayan

Mit der Familie und kleinen Kindern gereist, Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent service,great location and very peaceful and away from crowd
Aufenthalt von 4 Nächten im Oktober 2022
Antwort von Dennis D'Costa am 10. Nov. 2022
Dear Nayan,Greetings from Novotel Goa Dona Sylvia Resort!We are thrilled to read your review. Our team is ecstatic by your comments and is equally motivated to work towards maintaining our service standards for a perfect guest experience. We look forward to having you stay with us in the near future.Warm Regards,Dennis

10/10 – Hervorragend

Maayan

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Excellent hotel! We stayed for 2 nights and it was wonderful experience. The service is very good: at the hotel reception, at the restaurant, bar, pool and above all the house keeping (thanks Krishna). It’s a peaceful and well maintained properly. The room was spacious, with all is needed, with nice balcony surrounded by nice garden. The restaurant is very good, local and international cousin. The beach is in a walking distance and super clean. We recommend to see the sunset and to stay for another 30 minutes after to see the colors of the sky changing. Highly recommended place to stay. For singles, couples, and families. Next to the hotel you’ll find shopping center, and few great restaurants. P.s Thanks for the reception team for the hospitality!
Aufenthalt von 2 Nächten im Oktober 2022
Antwort von Dennis D'Costa am 6. Okt. 2022
Dear Maayan,Greetings from Novotel Goa Dona Sylvia Resort!We are thrilled to understand that you had a relaxing stay with us.Our motto is to provide the best in terms of guest satisfaction and your feedback reassures us that we are heading in the positive direction.We look forward to having you stay with us in the near future.Warm Regards,Dennis

10/10 – Hervorragend

Ashish

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great hospitality...excellent stay
Aufenthalt von 2 Nächten im Oktober 2022
Antwort von Dennis D'Costa am 6. Okt. 2022
Dear Ashish,Greetings from Novotel Goa Dona Sylvia Resort!We are thrilled to understand that you had a relaxing stay with us.Our motto is to provide the best in terms of guest satisfaction and your feedback reassures us that we are heading in the positive direction.We look forward to having you stay with us in the near future.Warm Regards,Dennis

10/10 – Hervorragend

Rajesh

Mit der Familie gereist
Gut: Personal & Service und Zustand der Unterkunft
The beach is clean and refreshing!
Aufenthalt von 3 Nächten im September 2022
Antwort von Dennis D'Costa am 23. Sept. 2022
Dear Rajesh,Greetings from Novotel Goa Dona Sylvia Resort!Thank you for sharing your valuable feedback!It gives us immense pleasure to read such wonderful reviews from our esteemed guests like you. We will love to extend our hospitality once again for another delightful experience.We look forward to having you stay with us in the near future.Warm Regards,Dennis

10/10 – Hervorragend

Mihir

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
A beach touch resort with great service
I and my wife went to Novotel with our 1 year old for our anniversary. Although the original room allotted to us was in need of some maintenance, the hotel staff was kind enough to understand that and gave us an alternate room which we enjoyed staying in over next couple of days. The seagull and the housekeeping staff was very friendly and prompt in their service. Special thanks to the chef for accommodating a custom recipe request for our 1.5 yr old. Also, special thanks to housekeeping folks who decorated our room with towel swans and teddy. They also have a nice big swimming pool that both kids and adults would find fun. Altogether the inflated float tubes were not available for the kids. Our li’l one enjoyed the pool thoroughly though so no complaints. The beach is right behind the property so one can access and enjoy it anytime. Overall experience lives up to Accor standard.
Aufenthalt von 2 Nächten im Juli 2022
Antwort von Dennis D'Costa am 6. Juli 2022
Dear Mihir, Greetings from Novotel Goa Dona Sylvia Resort! Thank you for sharing your valuable feedback! It gives us immense pleasure to read such wonderful reviews from our esteemed guests like you. We will love to extend our hospitality once again for another delightful experience. We look forward to having you stay with us in the near future. Warm Regards, Dennis

10/10 – Hervorragend

Renuka

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Wonderful stay. Kind and warm staff, always smiling. Absolutely recommend
Aufenthalt von 3 Nächten im Mai 2022
Antwort von Dennis D'Costa am 6. Juli 2022
Dear Renuka, Greetings from Novotel Goa Dona Sylvia Resort! We are thrilled to understand that you had a relaxing stay with us. Our motto is to provide the best in terms of guest satisfaction and your feedback reassures us that we are heading in the positive direction. We look forward to having you stay with us in the near future. Warm Regards, Dennis

10/10 – Hervorragend

Ajit

Aufenthalt von 3 Nächten im Mai 2022
Antwort von Dennis D'Costa am 31. Mai 2022
Dear Ajit, Greetings from Novotel Goa Dona Sylvia Resort!! Thank you for sharing your valuable rating about your stay in our resort on this forum. Novotel Goa Dona Sylvia Resort is committed to providing our guests with the highest quality services and facilities. We look forward to host you once again in the near future. Warm Regards, Dennis

10/10 – Hervorragend

Joymalya

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Value for money
Good stay
Aufenthalt von 3 Nächten im März 2022
Antwort von Dennis D'Costa am 29. März 2022
Dear Joymalya, Greetings from Novotel Goa Dona Sylvia Resort! We are thrilled to read your review. Our team is ecstatic by your comments and is equally motivated to work towards maintaining our service standards for a perfect guest experience. We look forward to having you stay with us in the near future. Warm Regards, Dennis

8/10 – Gut

Park

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
위치가 좋습니다.
벌레들이 있습니다. 모두 친절합니다. 식당 부페는 인도식이 90%입니다. 수영장 물이 깨끗하지 않습니다. 인근 상가가 많아서 편리했습니다. 바다의 접근성도 좋습니다.
Aufenthalt von 3 Nächten im März 2022
Antwort von Dennis D'Costa am 24. März 2022
Dear Guest, Greetings from Novotel Goa Dona Sylvia Resort! We appreciate your efforts of sharing your valuable feedback on this forum. We have also noted your concern of pool, which are being addressed to ensure our guests enjoys a comfortable stay with us. It will be our pleasure to welcome you back for another great stay in our hotel. Hope to see you soon. Warm Regards, Dennis

8/10 – Gut

Vineet

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Aufenthalt von 3 Nächten im Februar 2022
Antwort von Dennis D'Costa am 8. März 2022
Hi Vineet, Greetings from Novotel Goa Dona Sylvia Resort! We are happy to receive your wonderful rating on this forum and we look forward to host you once again in the near future. Warm Regards, Dennis

2/10 – Ungenügend

Anuj

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Terrible experience with the duty manager Dilip
Aufenthalt von 1 Nacht im Februar 2022
Antwort von Dennis D'Costa am 21. Feb. 2022
Dear Anuj, Greetings from Novotel Goa Dona Sylvia Resort! We thank you for your valuable feedback. Our constant endeavour is to ensure a satisfying guest experience and we regret failing to match your expectations. Would request you elaborate on the concerns experienced by you so that we can take corrective measure to avoid future occurrence. Kindly mail us on ha6p4-gr@accor.com. We sincerely look forward to the opportunity of serving you again in the near future. Warm Regards, Dennis

10/10 – Hervorragend

Jayanthi

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We had an excellent stay. We were very happy and extended our stay for another 3 nights. Good hospitality provided. Anusha, Zara and Rohit tool care of all our needs. Thank you.
Aufenthalt von 3 Nächten im Februar 2022
Antwort von Dennis D'Costa am 21. Feb. 2022
Dear Jayanthi, Greetings from Novotel Goa Dona Sylvia Resort! We are happy to receive your wonderful feedback on this forum. Your kind praises are the perfect source of our inspiration for our entire team. We are extremely thankful for all your special recommendations. We are definitely looking forward to extending our gracious hospitality once again. Warm Regards, Dennis

10/10 – Hervorragend

Samyak

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great Hotel
By far the best stays we’ve had in Goa. The vibe of the hotel is so positive that you would want to just stay more and more. Truly amazing
Aufenthalt von 5 Nächten im Dezember 2021
Antwort von Dennis D'Costa am 29. Dez. 2021
Dear Samyak, Greetings from Novotel Goa Dona Sylvia Resort! We are thrilled to read your review. Our team is ecstatic by your comments and is equally motivated to work towards maintaining our service standards for a perfect guest experience. We look forward to having you stay with us in the near future. Warm Regards, Dennis

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Dezember 2021
Antwort von Dennis D'Costa am 29. Dez. 2021
Dear Guest, Greetings from Novotel Goa Dona Sylvia Resort!! Thank you for sharing your valuable rating about your stay in our resort on this forum. Novotel Goa Dona Sylvia Resort is committed to providing our guests with the highest quality services and facilities. We look forward to host you once again in the near future. Warm Regards, Dennis

10/10 – Hervorragend

Ashutosh

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im November 2021
Antwort von Dennis D'Costa am 18. Nov. 2021
Dear Asutosh, Greetings from Novotel Goa Dona Sylvia Resort!! Thank you for sharing your valuable rating about your stay in our resort on this forum. Novotel Goa Dona Sylvia Resort is committed to providing our guests with the highest quality services and facilities. We look forward to host you once again in the near future. Warm Regards, Dennis

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good vacation :)
1. 직원들이 친절합니다. 특히 아이들에게 친절해서 어른까지 기분이 좋았어요. 2. 바에서 마실 수 있는 웰컴드링크 쿠폰으로 아이들과 함께 칵테일 타임을 가졌어요. 3. 해변까지 걸어서 2분 이내 맞아요 정말 가깝습니다. 해변에 있는 식당도 가격 저렴하고 맛있어요. 4. 추가로 바닥 청소를 요청했는데 깨끗하게 잘 닦아준 덕분에 아이들과 지내기 편했습니다. 5. 와이파이가 잘 되지 않고, 건물 자체가 연식이 조금 된 것 같았습니다.
Aufenthalt von 2 Nächten im November 2021
Antwort von Dennis D'Costa am 9. Nov. 2021
Dear Guest, Greetings from Novotel Goa Dona Sylvia Resort! We are happy to receive your wonderful feedback on this forum. We are delighted to know that you have enjoyed your stay with us and were happy with the facilities, ambience and services provided at our resort to ensure your stay was comfortable and relaxing. We have also noted your concerns, which are being addressed to ensure our guests enjoys a comfortable stay with us. We look forward to having you stay with us in the near future. Warm Regards, Dennis

10/10 – Hervorragend

ASHUTOSH

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 5 Nächten im Oktober 2021
Antwort von Dennis D'Costa am 9. Nov. 2021
Dear Ashutosh, Greetings from Novotel Goa Dona Sylvia Resort!! Thank you for sharing your valuable rating about your stay in our resort on this forum. Novotel Goa Dona Sylvia Resort is committed to providing our guests with the highest quality services and facilities. We look forward to host you once again in the near future. Warm Regards, Dennis

8/10 – Gut

Sunil

Aufenthalt von 2 Nächten im Oktober 2021
Antwort von Dennis D'Costa am 9. Nov. 2021
Dear Sunil, Greetings from Novotel Goa Dona Sylvia Resort!! Thank you for sharing your valuable rating about your stay in our resort on this forum. Novotel Goa Dona Sylvia Resort is committed to providing our guests with the highest quality services and facilities. We look forward to host you once again in the near future. Warm Regards, Dennis

8/10 – Gut

Manish

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im September 2021
Antwort von Dennis D'Costa am 9. Nov. 2021
Dear Manish, Greetings from Novotel Goa Dona Sylvia Resort!! Thank you for sharing your valuable rating about your stay in our resort on this forum. Novotel Goa Dona Sylvia Resort is committed to providing our guests with the highest quality services and facilities. We look forward to host you once again in the near future. Warm Regards, Dennis

10/10 – Hervorragend

Verifizierter Reisender

Mit dem Partner gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Each and everyone were extremely polite all the time and very accomodating for my late check out ...every person from the security guard to the reception and staff were really good ....
Aufenthalt von 3 Nächten im April 2021
Antwort von Dennis am 19. Apr. 2021
Dear Guest, Greetings from Novotel Goa Dona Sylvia Resort! We are thrilled to understand that you had a relaxing stay with us. Our motto is to provide the best in terms of guest satisfaction and your feedback reassures us that we are heading in the positive direction. We look forward to having you stay with us in the near future. Warm Regards, Dennis