The staff was wonderful. Everyone I encountered has been trained well and provided quality service.
In a time like now where there must be strict attention to detail on the cleanliness of a room, I was surprised to enter the bathroom and have 1. A hair on top of the toilet seat 2. A toilet seat that would come completely off when lifting up the seat 3. An empty tissue box in the dedicated holder.
I did show up for an extremely early check-in which they accommodated so they could have been rushing to get the room ready and missed such details, but I would rather have the room spotless than having the early check-in.
Nevertheless, I would definitely come back due to the high-quality service offered. Thank you!
Altis Avenida Hotel
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