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Bewertungen von Novotel Casablanca City Center

4 out of 5
Novotel Casablanca City Center
Zaid Ouhmad & Rue Sidi Belyout, Casablanca

Bewertungen

7,6

Gut

155 von insgesamt 660 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
298 von insgesamt 660 Gästebewertungen haben eine Bewertung von 8 - Gut" "
123 von insgesamt 660 Gästebewertungen haben eine Bewertung von 6 - Okay" "
49 von insgesamt 660 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
35 von insgesamt 660 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,0/10

Sauberkeit

7,6/10

Personal & Service

7,4/10

Ausstattung

7,6/10

Zustand der Unterkunft

6,8/10

Umweltfreundlichkeit

Bewertungen

6/10 – Okay

Joerg, Wesel

Gut: Personal & Service
Aufenthalt von 2 Nächten im Februar 2024
Antwort von JABIR Bendaoud am 4. März 2024
Dear Joerg, Thank you for taking the time to tell us about your experience at the Novotel Casablanca City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

8/10 – Gut

Bojan

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Novotel City Casablanca
Zu viel Stau herum, schwer zu parkieren Koffer auszuladen
Aufenthalt von 1 Nacht im Oktober 2018

6/10 – Okay

Maria, Berlin

Verbesserungswürdig: Sauberkeit
Gut gelegenes Hotel
Ein großes Hotel, zentral gelegen. Die Zimmer sind funktional ausgestattet. Die Teppiche im ganzen Haus sind in keinem guten Zustand. Das Frühstück ist sehr überschaubar,sowohl in Qualität als auch Angebot die Tische werden nur schleppend aufgeräumt und auch nicht gleich gesäubert. Ich bin nicht für Überfluss, aber was angeboten wird sollte appetitlich sein. Service irgendeiner Art war nicht sichtbar.
Aufenthalt von 3 Nächten im September 2017

4/10 – Schlecht

Verifizierter Reisender

Gut: Sauberkeit
Verbesserungswürdig: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Overpriced and Old
-Novotel casablanca is Overpriced. the room is very old.Poeple are allowed to smok in the lobby. it smells cigarette in the lobby.Bed is not confortable -Staff was friendly.

8/10 – Gut

MIchael S.

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Alles was man braucht...
....und dazu sehr zentral gelegen. Praktische, saubere Zimmer und von der 9. Etage hatte ich eine Superaussicht... Sehr gut!

6/10 – Okay

Stan, Deutschland

Gut: Sauberkeit
Sauber aber unspektakulär
Wir haben das Novotel City Center für eine Nacht als Zwischenstopp auf dem Weg von Marrakech nach Fes gebucht. Der Mitarbeiter am Checkin war sehr freundlich und zuvorkommend, allerdings hat der Checkin etwas länger gedauert, da der junge Mann sowohl den Checkin als auch die Concierge Tätigkeiten übernehmen musste. Die Zimmer waren sauber, die Betten bequem, der Teppich in den Zimmern könnte mal erneuert werden. Die Toilette war getrennt vom restlichen Bad, was ich eigentlich bevorzuge, allerdings war der Toilettenbereich sehr klein und eng. Die Bar im Erdgeschoss sah ganz nett aus, allerdings haben wir im Hotel nicht gegessen. Die Lage des Hotels ist in Ordnung, zur Hassan II Moschee kann man in etwa 30 Minuten laufen. Das Internet war sehr langsam.

6/10 – Okay

Marcus M.

Gut: Personal & Service
..stop over in Casablanca
the Novotel is direct next to the Sofitel which is for sure a upper class one...so be sure you take the right entraince. The Hotel itself is for one night as a stop over a good choice due to its central location in the habor area next to the Medina and only 2.5 km walking distance from the mosque.... For a long stay I would rather escape that place....

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Familie mit 2 Kinder
Für ein verlängertes Wochenende mit 2 Kindern ist das Preis-Leistungsverhältnis und die Zimmergrösse sehr gut. Mietfahrzeug kann kostenlos auf Hotel eigenen Parkplatz geparkt werden.

6/10 – Okay

John, Stuttgart

Gut: Zustand der Unterkunft
Typisches Stadthotel
Ein typisches Stadthotel. Das Zimmer war im Großen und Ganzen o. k. Für eine Nacht in Ordnung aber nicht mehr. Frühstück war etwas enttäuschend, zwar toll aufgemacht aber qualitativ doch eher schlecht.

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit
Verbesserungswürdig: Personal & Service und Komfort des Zimmers
Businesshotel mit westlichen Standard
Das Kinderbett wurde erst beim Ankunft vorbereitet (Abends um 23:00 Uhr). Leider wurden der Kopfkissenbezug und die Badetücher für unser Kind trotz Nachfrage nicht bereitgestellt!

4/10 – Schlecht

Verifizierter Reisender

Verbesserungswürdig: Zustand der Unterkunft

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

6/10 – Okay

pvh, Amsterdam

Gut: Sauberkeit
Standard Novotel
In diesem Hotel findet man standard Novotel-Qualität, für die man ab und zu hohe Preise bezahlen muss. Je nach Preis gibt es also in Casablanca manchmal schon Hotels mit einem viel besseren Preis/Qualitätsverhältnis. Das Zimmer war sauber aber weiter nichts besonderes. Die Lage ist ausgezeichnet, im Hafen von Casablanca. Für meinen Accor Platinum Status gab es keine besondere Aufmerksamkeit, also kein Upgrade oder Welcome Drink, im Gegensatz zu anderen Novotel Hotels.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Prima Lage, sehr nah an der Altstadt. Perfektes Frühstücksbuffet. Sehr gutes Preis-Leistungsverhältnis.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Spitzenklassehotel im Zentrum Casablancas
Sehr gutes Hotel in ausgezeichneter Lage in Casablanca, hier stimmt alles

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

10/10 – Hervorragend

Klaus, Berlin, Deutschland

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Hotel super, Umgebung nicht wirklich
Tolles Hotel in einer eher nicht wirklich attraktiven Gegend. Frühstück ist gut, Team sehr zuvorkommend.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Allgemein
Das Hotel entspricht der 4 Sterne Kategorie. Bei meiner Buchung habe ich angegeben, dass ich gerne ein Zimmer in einem oberen Stockwerk hätte, für bessere Aussicht. Diese Information ist dem Hotel nicht weitergeleitet worden....!? Es ist WLAN vor Ort verfügbar, das aber sehr langsam ist.

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit und Zustand der Unterkunft
Unspektakulär, aber sauber !

6/10 – Okay

Frederik, Genf, Schweiz

Gut: Zustand der Unterkunft und Komfort des Zimmers
Nicht beeindruckt
Sauberkeit fraglich; Frontdesk service und Ton sehr wenig Kundenfreundlich; Fehler gelöst ohne Excuses; grosse inflexibiltät

10/10 – Hervorragend

DOUKOURE

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Excellent
Aufenthalt von 5 Nächten im März 2024
Antwort von JABIR Bendaoud am 22. Mai 2024
Dear Doukoure,I would like to thank you for choosing the Novotel Casa City Center.I appreciate that you take time to give us your positive feed back.I will not hesitate to share your comments with my whole team.I Hope we will have the pleasure of welcoming you in the very near future.sincerely.

10/10 – Hervorragend

Mustapha

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
❤️
Aufenthalt von 1 Nacht im Mai 2024
Antwort von JABIR Bendaoud am 20. Mai 2024
Dear Mustapha,We very much appreciate your comments regarding your stay at the Novotel Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

6/10 – Okay

Matthew

Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 3 Nächten im Mai 2024
Antwort von JABIR Bendaoud am 20. Mai 2024
Dear Matthew,Thank you for taking the time to tell us about your experience at the Novotel Casablanca City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,

10/10 – Hervorragend

Ismara

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great place to stay, convenient location, train station is walking distance, shops and shopping are walking distance, the staff is very friendly and helpful
Aufenthalt von 3 Nächten im April 2024
Antwort von JABIR Bendaoud am 10. Mai 2024
Dear Ismara, We very much appreciate your comments regarding your stay at the Novotel Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

10/10 – Hervorragend

HYEWON

Aufenthalt von 2 Nächten im Februar 2024
Antwort von JABIR Bendaoud am 29. Feb. 2024
Dear Hyewon,We very much appreciate your comments regarding your stay at the Novotel Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

8/10 – Gut

Michael

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Udmærket.
Hotellet er glimrende. Personale er meget venligt. Morgenmad er kedelig og fitness faciliteterne er begrænsede. Men alt i alt udmærket.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von JABIR Bendaoud am 23. Feb. 2024
Dear Michael,We very much appreciate your comments regarding your stay at the Novotel Casa City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

4/10 – Schlecht

Daniele

Geschäftlich gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Dirty and worn out
Hotel needs certainly renovation. Furnitures are worn out, room was smelly and no cold airco available despite 30 degrees outside. Not a good stay
Aufenthalt von 3 Nächten im Februar 2024
Antwort von JABIR Bendaoud am 17. Feb. 2024
Dear Daniele,Thank you for taking the time to tell us about your experience at the Novotel Casablanca City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,

10/10 – Hervorragend

luigi

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
la esperienza è positiva
Aufenthalt von 4 Nächten im Dezember 2023
Antwort von JABIR Bendaoud am 15. Jan. 2024
Dear Luidi,We very much appreciate your comments regarding your stay at the Novotel Casa City Center . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

8/10 – Gut

Norma

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good hotel, confortable rooms, good location. No maps, tourist guide or anything for tourist information.
Aufenthalt von 4 Nächten im Oktober 2023
Antwort von Hakim MAAMAR am 8. Dez. 2023
Dear Norma,We very much appreciate your comments regarding your stay at the ibis Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 – Hervorragend

Yit Meng

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Staff are very helpful but we had to change rooms because the air-conditioning was not functioning properly and the room was hot. The new room was slightly better. Although this hotel is very basic, I had hoped they would provide a toothbrush and a shower cap at the very least. Location wise it is near Rick’s cafe which is everyone’s favourite destination.
Aufenthalt von 1 Nacht im November 2023
Antwort von Hakim MAAMAR am 8. Dez. 2023
Dear Yit,We very much appreciate your comments regarding your stay at the ibis Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

8/10 – Gut

BASSIROU

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Hôtel pratique et convivial
Etablissement bien situé géographiquement car proche des centres d'intérêt de Casa (Centres commerciaux, la médina, la corniche, la gare du port, etc. Toutefois, petit déjeuner pas trop diversifié.
Aufenthalt von 12 Nächten im September 2023
Antwort von Hakim MAAMAR am 26. Okt. 2023
Dear Bassirou,We very much appreciate your comments regarding your stay at the Novotel Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 – Hervorragend

Fraser

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location but be prepared as this is a functional part of town
Antwort von Hakim MAAMAR am 26. Okt. 2023
Dear Fraser,We very much appreciate your comments regarding your stay at the Novotel Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 – Hervorragend

Kathy

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The bed and pillow were wonderful!
Aufenthalt von 1 Nacht im September 2023
Antwort von Hakim MAAMAR am 3. Okt. 2023
Dear Fathy,We very much appreciate your comments regarding your stay at the Novotel Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

6/10 – Okay

Michael

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit
Aufenthalt von 3 Nächten im September 2023
Antwort von Hakim MAAMAR am 22. Sept. 2023
Dear Michael,Thank you for taking the time to tell us about your experience at the Novotel Casablanca City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,

10/10 – Hervorragend

Marie-Claire

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im August 2023
Antwort von Hakim MAAMAR am 31. Aug. 2023
Dear Marie Claire,I would like to thank you for choosing the Ibis Casa City Center.I appreciate that you take time to give us your positive feed back.I will not hesitate to share your comments with my whole team.I Hope we will have the pleasure of welcoming you in the very near future.sincerelyy

2/10 – Ungenügend

Meryem

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Désastre
Aufenthalt von 7 Nächten im August 2023
Antwort von Hakim MAAMAR am 24. Aug. 2023
Dear Meryem,Thank you for taking the time to tell us about your experience at the Novotel Casablanca City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,

8/10 – Gut

Primael

Mit der Familie gereist
Gut: Zustand der Unterkunft
Aufenthalt von 8 Nächten im August 2023
Antwort von Hakim MAAMAR am 24. Aug. 2023
Dear Primael,We very much appreciate your comments regarding your stay at the Novotel Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 – Hervorragend

simone

Aufenthalt von 3 Nächten im Juli 2023
Antwort von Hakim MAAMAR am 24. Aug. 2023
Dear Simone,We very much appreciate your comments regarding your stay at the Novotel Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

8/10 – Gut

Khalid EL

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Un grand plus pour le personnel
Aufenthalt von 4 Nächten im Juli 2023
Antwort von Hakim MAAMAR am 24. Aug. 2023
Dear Khalid,We very much appreciate your comments regarding your stay at the Novotel Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

8/10 – Gut

Irit

Aufenthalt von 2 Nächten im Juli 2023
Antwort von Hakim MAAMAR am 17. Juli 2023
Dear Irit,We very much appreciate your comments regarding your stay at the Novotel Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely

2/10 – Ungenügend

Sali

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Hakim MAAMAR am 17. Juli 2023
Dear Sali,Thank you for taking the time to tell us about your experience at the Novotel Casablanca City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,

10/10 – Hervorragend

Syed

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great place to stay with family.
Aufenthalt von 2 Nächten im Juli 2023
Antwort von Hakim MAAMAR am 17. Juli 2023
Dear Syed,We very much appreciate your comments regarding your stay at the Novotel Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely

2/10 – Ungenügend

Liwaa

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Finns luftkonditionering men mycket varmt rummet jag bytte 3 rummet samma men mycket trevligt personal
Aufenthalt von 4 Nächten im Juli 2023
Antwort von Hakim MAAMAR am 10. Juli 2023
Dear Liwaa,Thank you for taking the time to tell us about your experience at the Novotel Casablanca City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,

8/10 – Gut

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Mai 2023
Antwort von Hakim MAAMAR am 6. Juli 2023
Dear guest,I would like to thank you for choosing the Ibis Casa City Center.I appreciate that you take time to give us your positive feed back.I will not hesitate to share your comments with my whole team.I Hope we will have the pleasure of welcoming you in the very near future.sincerely.

10/10 – Hervorragend

Ali

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
It’s Just 4 minutes walk from Casa Port railway station ..staff are helpful and friendly.. it’s better to get your breakfast early rather than keep it to the last hour ( they start to clean the break fast area between 10:30 to 11:00)
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Hakim MAAMAR am 6. Juli 2023
Dear Ali,I would like to thank you for choosing the Ibis Casa City Center.I appreciate that you take time to give us your positive feed back.I will not hesitate to share your comments with my whole team.I Hope we will have the pleasure of welcoming you in the very near future.sincerely.

10/10 – Hervorragend

louise

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great staff! So friendly! Air conditioner not so good but other wise it was fine. Close to train station and mosque. Perfect For a night or two. Great breakfast!
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Hakim MAAMAR am 6. Juli 2023
Dear Louise,I would like to thank you for choosing the Ibis Casa City Center.I appreciate that you take time to give us your positive feed back.I will not hesitate to share your comments with my whole team.I Hope we will have the pleasure of welcoming you in the very near future.sincerely.

8/10 – Gut

alberto

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 4 Nächten im Juni 2023
Antwort von Hakim MAAMAR am 6. Juli 2023
Dear Alberto,I would like to thank you for choosing the Ibis Casa City Center.I appreciate that you take time to give us your positive feed back.I will not hesitate to share your comments with my whole team.I Hope we will have the pleasure of welcoming you in the very near future.sincerely.

10/10 – Hervorragend

Francisco

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Hotel muy comodo, bien ubicado, re comiendo habitaciones superiores para mejor vista a la ciudad y a la mezquita
Aufenthalt von 2 Nächten im Juni 2023
Antwort von Hakim MAAMAR am 6. Juli 2023
Dear Francisco,I would like to thank you for choosing the Ibis Casa City Center.I appreciate that you take time to give us your positive feed back.I will not hesitate to share your comments with my whole team.I Hope we will have the pleasure of welcoming you in the very near future.sincerely.

8/10 – Gut

Simon

Aufenthalt von 3 Nächten im Juni 2023
Antwort von Hakim MAAMAR am 17. Juli 2023
Dear Simon,We very much appreciate your comments regarding your stay at the Novotel Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely

10/10 – Hervorragend

Marina

Aufenthalt von 3 Nächten im Juni 2023
Antwort von Hakim MAAMAR am 10. Juli 2023
Dear Marina,We very much appreciate your comments regarding your stay at the Novotel Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,