This place needs a little more attention, the hallway in the hotel is dirty the carpet need cleaning, the pools also need cleaning I try Togo to the pool and I find a lot dry leaves , no body cleans them, I have stay in a lot of you hotels in Mexico, I stay cristmas time in you hotel in Los Cabos, I also stay in playa mujeres, and the one in Nuevo vallarta, you hotel in Cartagena is the cheapest rate a pay, I was having second guessing about staying in location because it was so inexpensive when I reserved my stay, please pay I little more attention to service for meals and drinks by the pool, Thad area need the most attention, in a high note the waiter Luis in you Italian restaurant was fantastic, I love you brand, but you need to do some couch up compared the ones you have in Mexico, I don’t rewrite to complain or to get anything for free, I yes like to express my opinion, I am in the hospitality Bussnes, I have faith you guys will improve