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Bewertungen von The Verda Carmona

3.5 out of 5
The Verda Carmona
Varca Area, Carmona, Goa

Bewertungen

5,8
2 von insgesamt 10 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
2 von insgesamt 10 Gästebewertungen haben eine Bewertung von 8 - Gut" "
0 von insgesamt 10 Gästebewertungen haben eine Bewertung von 6 - Okay" "
5 von insgesamt 10 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
1 von insgesamt 10 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

6,6/10

Sauberkeit

6,6/10

Personal & Service

5,0/10

Ausstattung

6,0/10

Zustand der Unterkunft

Bewertungen

10/10 – Hervorragend

Bettina

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Beautiful vacation in Goa
Lovely hotel good service we had a lovely vacation in Goa
Aufenthalt von 16 Nächten im Dezember 2018
Antwort von Dattaraj am 16. Jan. 2019
Dear Bettina, Thank you very much for staying with us and for taking time out to post your review. The team @ The Verda was very pleased and happy to host you. We are glad that you appreciated our service, ambiance and other facilities. . We look forward to host you again. Do write to us on your next visit. Take care. Regards Dattaraj Khandeparker Front Office Manager

10/10 – Hervorragend

Semih

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Ausser dass sie am Anfang von der Buchung und Zahlung nichts wissen wollten, sehr ärgerlich! War alles perfekt, besten Dank.
Aufenthalt von 3 Nächten im Januar 2018
Antwort von The Manager, Guest Relations am 20. März 2018
Thank you for your review. It was pleasure to have you as our guest.

4/10 – Schlecht

Verifizierter Reisender

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
The shower was not working at time of check in., pool was dirty
Aufenthalt von 5 Nächten im März 2019
Antwort von Dattaraj am 28. März 2019
Dear Guest, Thank you for choosing to stay with us! At the onset, we are deeply saddened to read your comments about our services. With regards to your feedback about our pool and shower, shared the same with my respective department.We do hope you visit again soon and give us another opportunity to serve you.

8/10 – Gut

Verifizierter Reisender

Gut: Personal & Service
Cool place which lacks some basic amenities.
I had checked in late in the night due to which I was not served with full meals. It is but natural though due to kitchen closing time but was surprise to know a boiled wasn’t available too. Though, after a lot of fuss I was served nice boiled eggs, and the person in-charge did come to the room apologising about the same. That was a sweet gesture. The room is good but has the AC unit placed right outside the bathroom window which meant I would have the sound from it all night. Breakfast was ok, with a bit of a greasy omelette. The restaurant played the same track “you are not alone” for about 20 min. When asked to change or do something about it there was a radio silence. Again, weird in its own way. The gym was ok with just the basic equipments. I won’t complain though as not many would be using it anyway. When asked about the Spa services they weren’t functioning on the same. I did ask them about when would they be operating to which the answer was closed till further Notice. Jacuzzi was seen in one corner with a plastic in it. Felt more like a waste area and less of a leisure equipment. The hotel has no network connectivity which is great but can be troublesome for those who wish to be in touch. To make the matters worst, the Internet isn’t available in the rooms. Weird but so very true and frustrating. The world today wishes to be connected and if you can’t improvise do not promise. Muneer and Avinash were great with all the queries I had.
Aufenthalt von 3 Nächten im Februar 2019
Antwort von Dattaraj am 6. März 2019
Dear Guest, Thank you for choosing to stay with us! At the onset, we are deeply saddened to know that you dint had a very good experience stay at the Verda. We assure you that all our associates undergo corrective training on a regular basis. With regards to your feedback about Spa, Jacuzzi & Internet , I have shared the same with my respective department. Thank you for your kind comments about the our front office staff. We do hope you visit again soon and give us another opportunity to serve you. Regards Dattaraj Khandeparker

4/10 – Schlecht

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Even if it was already 7PM , i had to wait for 1hour to checkin. Wardrobes were not in working condition.
Aufenthalt von 5 Nächten im Februar 2019
Antwort von Dattaraj am 6. März 2019
Thank you for choosing to stay with us! At the onset, we are deeply saddened to read your comments about your Check-in experience & room facility. Thank you for your valuable review which is a scope of improvement for our team. I have shared the same with my respective department. We do hope you visit again soon and give us another opportunity to serve you. Regards Dattaraj Khandeparker

4/10 – Schlecht

Verifizierter Reisender

Aufenthalt von 5 Nächten im Februar 2019
Antwort von Dattaraj am 3. Apr. 2019
Thank you for choosing to stay with us! At the onset, we are deeply saddened to know that you were not happy with your stay experience at The Verda Carmona. We assure you that all our associates undergo corrective training on a regular basis. We do hope you visit again soon and give us another opportunity to serve you.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good hotel in quiet location south goa
Whilst a little away from the beach to hotel was clean, the breakfast was very good and the rooms were comfortable and we'll sized with balcony. Perfect if you are looking for a quiet stay in Goa not too far from nice quiet beaches.
Aufenthalt von 2 Nächten im Dezember 2018
Antwort von dattaraj am 9. Jan. 2019
Thank you very much for staying with us and for taking time out to post your review. The team @ The Verda was very pleased and happy to host you. We are glad that you appreciated our food quality , rooms & other facilities. We look forward to host you again. Do write to us on your next visit. Take care. Regards Dattaraj Khandeparker

2/10 – Ungenügend

Mayia, Australia

Gut: Personal & Service
There is no spa. Hotel does not look like the way it is advertise on the website and there are facilities on the website that they say they have that they dont
Aufenthalt von 3 Nächten im Oktober 2018
Antwort von Dattaraj Khandeparker am 26. Okt. 2018
Dear Mayia, At the onset, we are deeply disappointed to know that you had an unpleasant stay with us.Is there any feedback in particular with regard to your experiences that you would like to highlight? Talking about the Spa, it is operational only in season(Nov -May). We value your feedback and I have shared the same with my respective departments for improvement. We hope you will reconsider giving us another opportunity to serve you. Regards Dattaraj Khandeparker

4/10 – Schlecht

Amit

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Sounds Light of Pocket...but just AVOID this hotel
Hotel Rooms Not Clean, Furniture Broken. Air-conditioning not working on 2nd floor Deluxe Room. Pool water was dirty & lack of pool-side beds/seating. In-room service kept mixing my veg food orders and multiple times served non-veg food. Breakfast variety was good, but taste wasn't upto mark. Also replenishment by staff was delayed. Housekeeping guys were only exceptional in their services! Lastly, location is off-beat. No much options to eat or roam around. Hotel do not provide Bicycles/Bikes (not even chargeable basis) which is not fit as its atleast 2kms away from market or beachside.
Antwort von Dattaraj Khandeparker am 26. Okt. 2018
At the onset, we are deeply disappointed to know that you had an unpleasant stay with us. We deeply regret that we fell short in so many aspects and were unable to provide you with the The Verda experience we pride ourselves on.We are also disappointed to know that you found our service and associates unsatisfactory. We assure you that all our associates undergo corrective training on a regular basis. We value your feedback and I have shared the same with my respective departments for improvement. We hope you will reconsider giving us another opportunity to serve you. Regards Dattaraj Khandeparker

4/10 – Schlecht

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Avoid this place!
Very unfriendly staff. No customer service awareness at all. Reception staff particularly rude. Worst mattress ever experienced. Mould growing on bedroom wall. Had to ask for toilet paper. Tap fell off the sink when turned on. Dog barking outside the room all night. Shuttle bus from the beach didn't arrive on time. After waiting for 40 minutes ww decided to walk and were halfway to the hotel when it finally showed up. Only positives were plenty of hot water and breakfast ok
Aufenthalt von 2 Nächten im Dezember 2017
Antwort von Dattaraj Khandeparker am 26. Okt. 2018
Dear Guest, At the onset, we are deeply disappointed to know that you had an unpleasant stay with us. We deeply regret that we fell short in so many aspects and were unable to provide you with The Verda experience we pride ourselves on. We are also disappointed to know that you found our service and associates unsatisfactory. We assure you that all our associates undergo corrective training on a regular basis.. We value your feedback and I have shared the same with my respective departments for improvement. We hope you will reconsider giving us another opportunity to serve you. Regards Dattaraj Khandeparker