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Bewertungen von Le Charme - Chateau Bellenau Ferienunterkunft

Le Charme - Chateau Bellenau Ferienunterkunft
Saint-Côme-du-Mont, Normandie

Bewertungen

6,0
0 von insgesamt 2 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
1 von insgesamt 2 Gästebewertungen haben eine Bewertung von 8 - Gut" "
0 von insgesamt 2 Gästebewertungen haben eine Bewertung von 6 - Okay" "
1 von insgesamt 2 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
0 von insgesamt 2 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

4,0/10

Sauberkeit

Bewertungen

8/10 – Gut

PAULA P.

séjour en famille
Idéalement situé
Aufenthalt von 7 Nächten im August 2020

4/10 – Schlecht

Hans B., Rotterdam

Verbesserungswürdig: Sauberkeit
beautiful from a distance, run down and ready for complete renovation when you come up close
Last week we stayed at the chateau in the Le charme appartment. At first when we came everything looked fine, but as we went further the details were disappointing. In the back patio of our appartment was dog faeces and a lot of nettles, the furniture was in a bad state. So this area could not be used. The appartment was very very humid, the bathroom in particular, it could have used some airing before arrival as a service Master bedroom acceptable (curtains and closet in their final years of existence) , the bed linnen was new, so new that a part of the packing material was still present. The kitchen, with a lose standing stove with a gastank in a house..., a cable reel were the oven was connected to, was completely rolled on, this is a fire hazard. The sink was leaking, the kitchen cabinets already rotting away. Living room: non working television Front outside area: table on the verge of collapse Outside light not working In the bathroom -between te woodwork: remains of a dead mouse -kit work around the bath: full with fungus -bathcurtain, new but much to long -woodwork around the bath: rotting away, together with the fungus this is a health risk. Outside areas: no maintanance visible, the "pepinieres" a complete mess. Wifi: not available in the house only outside and in the central area (used to be a tea room), it is 2020, and not acceptable anymore. In the whole it is just not worth the money I paid for it.
Aufenthalt von 7 Nächten im August 2020
Antwort von VrboOwner am 28. Sept. 2021
Some of these points are the consequence of the property having been empty throughout the majority of the year but this was the third client in August, the previous two have not raised any issues and the present client is happy. Being a converted barn there are rustic features and we are sorry that the mouse go into the building despite our prevention measures which are usually effective. We feel it is unreasonable to complain that some items were new.