Alle angezeigten Bewertungen beruhen auf Erfahrungen echter Gäste. Nur Reisende, die ihre Unterkunft bei uns gebucht haben, können eine Bewertung abgeben. Wir überprüfen Bewertungen gemäß unseren Richtlinien und veröffentlichen alle Bewertungen, ob positiv oder negativ.Weitere InformationenWird in einem neuen Fenster geöffnet
229 von insgesamt 567 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
10 – Hervorragend
229
198 von insgesamt 567 Gästebewertungen haben eine Bewertung von 8 - Gut" "
8 – Gut
198
73 von insgesamt 567 Gästebewertungen haben eine Bewertung von 6 - Okay" "
6 – Okay
73
48 von insgesamt 567 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
4 – Schlecht
48
19 von insgesamt 567 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "
2 – Ungenügend
19
8,2/10
Sauberkeit
8,8/10
Personal & Service
7,6/10
Ausstattung
7,6/10
Zustand der Unterkunft
7,8/10
Umweltfreundlichkeit
Bewertungen
10/10 – Hervorragend
Christine
Mit der Familie gereist
26. Okt. 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Sehr zu empfehlen für kurzen Aufenthalt
Sehr nettes Personal , saubere Zimmer mit Duschgel und Seife. Reichhaltiges Frühstück, englische und deutsche Sprache, sehr nah zum Flughafen
Christine
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von jess am 26. Okt. 2023
Thank you so much for your high scores. I am so glad that you have enjoyed your stay with us and that all facilities and services offered have been to your satisfaction. I hope we will be able to welcome you back in the near future. Best Wishes, Jess
10/10 – Hervorragend
stefan
Geschäftlich gereist
13. Dez. 2022
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
ok
stefan
Aufenthalt von 1 Nacht im Dezember 2022
Antwort von Jess am 16. Dez. 2022
Thank you so much for your high scores. I am so glad that you have enjoyed your stay with us and that all facilities and services offered have been to your satisfaction. I hope we will be able to welcome you back in the near future. Best Wishes, Jess
8/10 – Gut
Oliver
Geschäftlich gereist
4. Okt. 2022
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good choice next to the Cardiff airport
Actually a nice hotel close to the airport with nothing around it. This is also the biggest point of criticism. Due to Corona and the economic situation, there was no cook in the hotel, i.e. no meals were served. However, this is due to the overall situation in the UK and cannot be blamed on the hotel operator. The hotel manager is very nice and takes care of things quickly and reliably.
Oliver
Aufenthalt von 2 Nächten im September 2022
Antwort von Jess am 14. Okt. 2022
Thank you so much for your high scores. I am so glad that you have enjoyed your stay with us and that all facilities and services offered have been to your satisfaction. I hope we will be able to welcome you back in the near future. Best Wishes, Jess
8/10 – Gut
Marco-Benedikt
Geschäftlich gereist
1. Nov. 2020
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Marco-Benedikt
Aufenthalt von 3 Nächten im September 2020
Antwort von Jess am 4. Nov. 2020
Thank you very much for your scores. i hope we will be able to welcome you back in the future.
Kind Regards,
Jess
8/10 – Gut
Igeli, Konstanz
22. Feb. 2018
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Zweckmässiges Hotel in Flughafennähe
Ich war nur eine Nacht im Hotel, nachdem ich ein Mietauto am Flughafen abgeholt hatte. Dafür ist das Hotel super gelegen. Natürlich hört man die Flugzeuge am Morgen, aber das sollte ja bei dieser Lage klar sein. Das Personal ist super nett und hilfsbereit.
Igeli
Aufenthalt von 1 Nacht im Februar 2018
Antwort von Jessica am 24. Feb. 2018
Liebe Igeli,
Vielen Dank fuer Ihre Bewertung und Ihre Kommentare.
Ich bin sehr gluecklich das Sie ihren Aufenthalt mit uns genossen haben.
Ich hoffe das wir Sie bald bei uns wieder begruessen duerfen.
Mit freundlichen Gruessen
Jessica
2/10 – Ungenügend
Verifizierter Reisender
12. Feb. 2018
Verbesserungswürdig: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nicht weiter zu empfehlen
Das Zimmer ging nicht zu verschließen. Als ich darauf hinwies bekam ich ein neues welches mit Chlor gereinigt worden war und extrem roch. Ich konnte nicht lüften da es zu ebener Erde war und man über das geõffnete Fenster sehr leicht hätte einsteigen können. Der Portier an der Rezeption war sehr unfreundlich. Das Hotel war zum großen Teil von rumänischen Gastarbeitern belegt und abends wurde laute Musik in den Nachbarzimmern gespielt.
Verifizierter Reisender
Aufenthalt von 1 Nacht im Februar 2018
Antwort von Jessica am 14. Feb. 2018
Liebe Kundin,
Vielen Dank fuer ihre Kommentare. Ich war an dem Abend hier als sie angereist sind. Ich habe mein moeglichstes getan um ihren Aufenthalt so angenehm wie moeglich zu machen. Ihr erstes Zimmer war in der ersten Etage und weil sie dieses nicht mochten habe ich sie in ein anderes Zimmer umgezogen. Wir waren an diesem Abend voll belegt und es war das einzige Zimmer was ich ihnen geben konnte.
Wir benutzen kein Chlor um unsere Zimmer zu putzen und es ist sicher die Fenster zu oeffnen.
Sie haetten die Rezeption kontaktieren koennen um sich ueber die Musik zu beschweren was Sie nicht gemacht haben.
Vielen Dank
Jessica
4/10 – Schlecht
Lisa
Mit der Familie gereist
16. Mai 2024
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
PROs: close to airport, quiet location, low price, nice staff
CONs: uncomfortable bed, no elevator, dirty carpet
This hotel was good for the price, but it is an older facility that needs to be renovated. All the staff were very friendly and helpful.
Lisa
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Jess am 16. Mai 2024
Dear Lisa, thank you for your review. Our beds and mattresses are subject to preference and we apologise that we did not get it right for you on this occasion. We do clearly advertise on our website that we do not have a lift as we are only a two story hotel. We are pleased that you found the staff to be very friendly and helpful and we hope to be able to welcome you back in the near future. Best wishes, Jess
6/10 – Okay
Jeanette
Mit einer Gruppe gereist
14. Mai 2024
Gut: Sauberkeit
The hotel was perfectly adequate for our requirements, as an overnight stay for a big gig at the Principality Stadium. Our main concern was that the hotel appeared under-staffed. The staff we met were as helpful as they could be, but were trying to manage reception and the bar at a busy check-in time.
Jeanette
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Jess am 15. Mai 2024
Dear Jeanette,Thank you for your review. I can assure you the hotel is definitely not under staffed. Unfortunatley due to the concert everyone decided to arrive earlier than the designated check in time of 2pm ( including yourself as you checked in at 1pm).
6/10 – Okay
Linda
7. Mai 2024
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
Check in good lady helpful
Room on 1st floor no lift
Returned at 11pm person on receptionist could not do reception and bar,so bar was closed
Hot breakfast food took 50 minutes was told 15
Lack of staff at breakfast ran out of juice,glasses,cups,bread,hot water and tea bags
Linda
Aufenthalt von 1 Nacht im Mai 2024
Antwort von jess am 8. Mai 2024
Dear Linda,Thank your for your comments. We have had 70 breakfasts that morning and unfortunately everyone came down at the same time. You were told that there would be a wait. The bar was closed due to intoxicated guests trying to get more drinks and due to licensing we have got the right to close the bar.We are clearly advertising that we do not have a lift and as you have stated the hotel has only got a ground floor and a first floor.
4/10 – Schlecht
Kulbir
5. Mai 2024
Shower was no good scolding hot and head no good, shelf in bathroom made out of plastic window sill and sagging, wooden headboard felt cold at night
Kulbir
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Jess am 6. Mai 2024
Thank you for your review
10/10 – Hervorragend
Mabel
Mit dem Partner gereist
25. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel was spotlessly clean though the room on our return journey needed updating. The bed on our first stay was very comfortable.
Mabel
Aufenthalt von 1 Nacht im April 2024
Antwort von Jess am 26. Apr. 2024
Thank you so much for your high scores. I am so glad that you have enjoyed your stay with us and that all facilities and services offered have been to your satisfaction. I hope we will be able to welcome you back in the near future. Best Wishes, Jess
10/10 – Hervorragend
Jane
19. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The property was spotlessly clean and the staff were pleasant and helpful. My only criticism is that the bread in the sandwiches was the cheap,chewy, sliced bread you find at supermarkets.
Jane
Aufenthalt von 1 Nacht im April 2024
Antwort von Jess am 20. Apr. 2024
Thank you so much for your high scores. I am so glad that you have enjoyed your stay with us and that all facilities and services offered have been to your satisfaction. I hope we will be able to welcome you back in the near future. Best Wishes, Jess
10/10 – Hervorragend
Ian
14. Apr. 2024
Ian
Aufenthalt von 1 Nacht im April 2024
Antwort von Jess am 16. Apr. 2024
Thank you so much for your high scores. I am so glad that you have enjoyed your stay with us and that all facilities and services offered have been to your satisfaction. I hope we will be able to welcome you back in the near future. Best Wishes, Jess
8/10 – Gut
Joe
4. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel was comfortable and the clean, with good facilities. The lady who was at reception on the evening of my stay was absolutely fantastic.
Joe
Aufenthalt von 1 Nacht im März 2024
Antwort von Jess am 4. Apr. 2024
Thank you so much for your high scores. I am so glad that you have enjoyed your stay with us and that all facilities and services offered have been to your satisfaction. I hope we will be able to welcome you back in the near future. Best Wishes, Jess
10/10 – Hervorragend
Peter
19. März 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent customer service
Peter
Aufenthalt von 1 Nacht im März 2024
Antwort von Jess am 20. März 2024
Thank you so much for your high scores. I am so glad that you have enjoyed your stay with us and that all facilities and services offered have been to your satisfaction. I hope we will be able to welcome you back in the near future. Best Wishes, Jess
6/10 – Okay
Vincent
16. März 2024
Gut: Personal & Service
Good value for money and very friendly staff.
Hotel is isolated so no where to walk to as no paths
Vincent
Aufenthalt von 3 Nächten im März 2024
Antwort von Jess am 20. März 2024
Thank you for your comments
10/10 – Hervorragend
Richard
25. Feb. 2024
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Birthday weekend
Had a lovely time, we will be going back . Staff was excellent and very cheerful. We will be recommending this hotel to friends and family . We had a very comfortable stay at this hotel
Richard
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Jess am 26. Feb. 2024
Thank you so much for your high scores. I am so glad that you have enjoyed your stay with us and that all facilities and services offered have been to your satisfaction. I hope we will be able to welcome you back in the near future. Best Wishes, Jess
6/10 – Okay
Brandon
11. Feb. 2024
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Amazing Staff member
Really nice hotel. The staff, especially the older lady was probably the nicest member of staff I’ve ever met. So helpful. Gave us ideas on where to go for entertainment etc. Helped with taxis and directions to Barry Island. She was amazing
Brandon
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Jess am 12. Feb. 2024
Thank you for your review
10/10 – Hervorragend
DAWN
5. Feb. 2024
DAWN
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Jess am 8. Feb. 2024
Thank you so much for your high scores. I am so glad that you have enjoyed your stay with us and that all facilities and services offered have been to your satisfaction. I hope we will be able to welcome you back in the near future. Best Wishes, Jess
4/10 – Schlecht
John
Mit der Familie gereist
19. Jan. 2024
Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
Winter trip to Barry, South Wales
John
Aufenthalt von 7 Nächten im Januar 2024
Antwort von Jess am 23. Jan. 2024
Hi there, thank you for your review. It would have been helpful to know why you have only given us a 4 as no complaints were made during your stay
10/10 – Hervorragend
Huw
9. Jan. 2024
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent location to airport ready good hotel friendly and helpful staff
Huw
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Jess am 23. Jan. 2024
Thank you so much for your high scores. I am so glad that you have enjoyed your stay with us and that all facilities and services offered have been to your satisfaction. I hope we will be able to welcome you back in the near future. Best Wishes, Jess
10/10 – Hervorragend
Petru
Mit der Familie gereist
2. Jan. 2024
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Petru
Aufenthalt von 1 Nacht im Januar 2024
Antwort von jess am 23. Jan. 2024
Thank you so much for your high scores. I am so glad that you have enjoyed your stay with us and that all facilities and services offered have been to your satisfaction. I hope we will be able to welcome you back in the near future. Best Wishes, Jess
10/10 – Hervorragend
Emma
Mit der Familie gereist
24. Dez. 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Emma
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Jess am 27. Dez. 2023
Thank you so much for your high scores. I am so glad that you have enjoyed your stay with us and that all facilities and services offered have been to your satisfaction. I hope we will be able to welcome you back in the near future. Best Wishes, Jess
10/10 – Hervorragend
Huw
Mit der Familie und kleinen Kindern gereist
24. Dez. 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great hotel. Old building that has been done up as well as possible. Fabtastic size rooms and amazing location to the airport. Staff couldnt do any more for you!
Exceptional breakfast too, definately dont miss that!
Huw
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Jess am 27. Dez. 2023
Thank you so much for your high scores. I am so glad that you have enjoyed your stay with us and that all facilities and services offered have been to your satisfaction. I hope we will be able to welcome you back in the near future. Best Wishes, Jess
8/10 – Gut
Mary-Ann
Mit dem Partner gereist
20. Dez. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Lovely big room lovely staff lovely breakfast will definitely stay here again
Mary-Ann
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Jess am 27. Dez. 2023
Thank you so much for your high scores. I am so glad that you have enjoyed your stay with us and that all facilities and services offered have been to your satisfaction. I hope we will be able to welcome you back in the near future. Best Wishes, Jess
8/10 – Gut
Paul
Mit der Familie gereist
19. Dez. 2023
Gut: Sauberkeit und Zustand der Unterkunft
Paul
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von jess am 27. Dez. 2023
Thank you so much for your high scores. I am so glad that you have enjoyed your stay with us and that all facilities and services offered have been to your satisfaction. I hope we will be able to welcome you back in the near future. Best Wishes, Jess
8/10 – Gut
Carole
Mit dem Partner gereist
16. Dez. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Hotel name sign fairly small and easily missed in the dark.
Carole
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Jess am 18. Dez. 2023
Thank you so much for your high scores. I am so glad that you have enjoyed your stay with us and that all facilities and services offered have been to your satisfaction. I hope we will be able to welcome you back in the near future. Best Wishes, Jess
10/10 – Hervorragend
michael
Mit der Familie gereist
15. Dez. 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great hotel
Fantastic size room, great for 4 people very clean and very quiet, the breakfast was one of the best we have ever had, great produce and cooked to perfection
michael
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Jess am 18. Dez. 2023
Thank you so much for your high scores. I am so glad that you have enjoyed your stay with us and that all facilities and services offered have been to your satisfaction. I hope we will be able to welcome you back in the near future. Best Wishes, Jess
10/10 – Hervorragend
Stephen
15. Dez. 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Stephen
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Jess am 18. Dez. 2023
Thank you so much for your high scores. I am so glad that you have enjoyed your stay with us and that all facilities and services offered have been to your satisfaction. I hope we will be able to welcome you back in the near future. Best Wishes, Jess
10/10 – Hervorragend
James
15. Dez. 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
James
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Jess am 18. Dez. 2023
Thank you so much for your high scores. I am so glad that you have enjoyed your stay with us and that all facilities and services offered have been to your satisfaction. I hope we will be able to welcome you back in the near future. Best Wishes, Jess
10/10 – Hervorragend
Vince
Mit der Familie gereist
10. Dez. 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent stay
We had a excellent stay nice friendly staff clean rooms and amazing breakfast will definitely go again
Vince
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Jess am 11. Dez. 2023
Thank you so much for your high scores. I am so glad that you have enjoyed your stay with us and that all facilities and services offered have been to your satisfaction. I hope we will be able to welcome you back in the near future. Best Wishes, Jess
10/10 – Hervorragend
Lloyd
Mit der Familie gereist
4. Dez. 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Lloyd
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Jess am 11. Dez. 2023
Thank you so much for your high scores. I am so glad that you have enjoyed your stay with us and that all facilities and services offered have been to your satisfaction. I hope we will be able to welcome you back in the near future. Best Wishes, Jess
10/10 – Hervorragend
Gayan
Mit der Familie gereist
30. Nov. 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great place
Great place to stay for Bridgend and Cardiff shopping, with really good food/ pub food and breakfast.
Gayan
Aufenthalt von 1 Nacht im November 2023
Antwort von Jess am 4. Dez. 2023
Thank you so much for your high scores. I am so glad that you have enjoyed your stay with us and that all facilities and services offered have been to your satisfaction. I hope we will be able to welcome you back in the near future. Best Wishes, Jess
10/10 – Hervorragend
Angela
29. Nov. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
conveniently near the airport, excellent service, taxis ordered for me.
Angela
Aufenthalt von 1 Nacht im November 2023
Antwort von Jess am 29. Nov. 2023
Thank you so much for your high scores. I am so glad that you have enjoyed your stay with us and that all facilities and services offered have been to your satisfaction. I hope we will be able to welcome you back in the near future. Best Wishes, Jess
10/10 – Hervorragend
Rosanne
Mit dem Partner gereist
28. Nov. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very friendly and helpful staff and nice food
Rosanne
Aufenthalt von 2 Nächten im November 2023
Antwort von Jess am 29. Nov. 2023
Thank you so much for your high scores. I am so glad that you have enjoyed your stay with us and that all facilities and services offered have been to your satisfaction. I hope we will be able to welcome you back in the near future. Best Wishes, Jess
2/10 – Ungenügend
Alan
22. Nov. 2023
Alan
Aufenthalt von 1 Nacht im November 2023
Antwort von Jess am 23. Nov. 2023
Hi there,Very surprised about that review as I personally asked you if everything was to your satisfaction which you replied with " yes, lovely"
10/10 – Hervorragend
Karen
Geschäftlich gereist
13. Nov. 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very comfortable
We had a very comfortable stay in a very spacious family room. Lots of space, sofa, lovely and warm. Very friendly and welcoming staff. Perfect for the night before a flight.
Karen
Aufenthalt von 1 Nacht im November 2023
Antwort von Jess am 13. Nov. 2023
Thank you so much for your high scores. I am so glad that you have enjoyed your stay with us and that all facilities and services offered have been to your satisfaction. I hope we will be able to welcome you back in the near future. Best Wishes, Jess
8/10 – Gut
James
24. Okt. 2023
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
James
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Jess am 24. Okt. 2023
Thank you so much for your high scores. I am so glad that you have enjoyed your stay with us and that all facilities and services offered have been to your satisfaction. I hope we will be able to welcome you back in the near future. Best Wishes, Jess
10/10 – Hervorragend
Elizabeth
14. Okt. 2023
Elizabeth
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Jess am 9. Nov. 2023
Thank you so much for your high scores. I am so glad that you have enjoyed your stay with us and that all facilities and services offered have been to your satisfaction. I hope we will be able to welcome you back in the near future. Best Wishes, Jess
8/10 – Gut
Yuko
14. Okt. 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Yuko
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Jess am 21. Okt. 2023
Thank you so much for your high scores. I am so glad that you have enjoyed your stay with us and that all facilities and services offered have been to your satisfaction. I hope we will be able to welcome you back in the near future. Best Wishes, Jess
4/10 – Schlecht
Ronnie
Geschäftlich gereist
29. Sept. 2023
Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
The beds are the worst I have slept in for many a year when you shut the window there was a 5 mm gap.the shower head wanted throwing in the bin would not stay there again.
Ronnie
Aufenthalt von 4 Nächten im September 2023
Antwort von Jess am 2. Okt. 2023
Dear Ronnie,Thank you for your comments. You have stayed with us for 4 days and not one comment was made about your dissatisfaction of the room. We have always got members of staff on duty and we could have easily resolved the issues you said you have encountered
8/10 – Gut
David
Mit der Familie gereist
22. Sept. 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Food ok not great
David
Aufenthalt von 1 Nacht im September 2023
Antwort von JEss am 28. Sept. 2023
Thank you for your comments
8/10 – Gut
Elizabeth
19. Sept. 2023
Gut: Sauberkeit und Personal & Service
Although this property is dated and the mattress sagging, it is clean and safe for a single woman traveling alone. The restaurant at the property was delicious and the hotel is super convenient to the Cardiff airport (by taxi 5 minutes). Thanks to the front desk clerk Janet, who actually helped me carry my luggage to the room herself as they don’t have luggage carts. The bartender/waitress (sorry can’t remember her name) was kind and courteous and very professional. I’ll be back to stay here.
Elizabeth
Aufenthalt von 1 Nacht im September 2023
Antwort von Jess am 20. Sept. 2023
Thank you so much for your high scores. I am so glad that you have enjoyed your stay with us and that all facilities and services offered have been to your satisfaction. I hope we will be able to welcome you back in the near future. Best Wishes, Jess
10/10 – Hervorragend
Suzanne
11. Sept. 2023
Suzanne
Aufenthalt von 1 Nacht im September 2023
Antwort von Jess am 13. Sept. 2023
Thank you so much for your high scores. I am so glad that you have enjoyed your stay with us and that all facilities and services offered have been to your satisfaction. I hope we will be able to welcome you back in the near future. Best Wishes, Jess
8/10 – Gut
Dawn
10. Sept. 2023
Gut: Personal & Service
They do their best
Hotel is tired and not enough staff, they had to double up on jobs which made us feel awkward when we wanted service
Dawn
Aufenthalt von 2 Nächten im September 2023
Antwort von Jess am 12. Sept. 2023
Dear Dawn,Thank you very much for your comments. We were extremely busy that evening with everyone eating. Nobody had to wait a long time or had to feel awkward wanting service. There were always two people in the bar.
8/10 – Gut
Kelly
9. Sept. 2023
Kelly
Aufenthalt von 1 Nacht im September 2023
Antwort von Jess am 12. Sept. 2023
Thank you so much for your high scores. I am so glad that you have enjoyed your stay with us and that all facilities and services offered have been to your satisfaction. I hope we will be able to welcome you back in the near future. Best Wishes, Jess
8/10 – Gut
Margaret
3. Sept. 2023
Gut: Sauberkeit und Personal & Service
Short stay
Margaret
Aufenthalt von 1 Nacht im September 2023
Antwort von Jess am 4. Sept. 2023
Thank you so much for your high scores. I am so glad that you have enjoyed your stay with us and that all facilities and services offered have been to your satisfaction. I hope we will be able to welcome you back in the near future. Best Wishes, Jess
8/10 – Gut
Pauline
31. Aug. 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Ideal for Cardiff Airport, great overnight stay
Overnight stay before travel to airport following morning. Friendly welcome, even a phone call to the room after arrival to check I was happy with everything. Was tired and a late night arrival /last minute booking so didn't use any restaurant facilities. Was v clean and would stay again.
Pauline
Aufenthalt von 1 Nacht im August 2023
Antwort von Jess am 31. Aug. 2023
Thank you so much for your high scores. I am so glad that you have enjoyed your stay with us and that all facilities and services offered have been to your satisfaction. I hope we will be able to welcome you back in the near future. Best Wishes, Jess
8/10 – Gut
Michelle
27. Aug. 2023
Michelle
Aufenthalt von 1 Nacht im August 2023
Antwort von Jess am 31. Aug. 2023
Thank you so much for your high scores. I am so glad that you have enjoyed your stay with us and that all facilities and services offered have been to your satisfaction. I hope we will be able to welcome you back in the near future. Best Wishes, Jess
2/10 – Ungenügend
Jan
27. Aug. 2023
Jan
Aufenthalt von 2 Nächten im August 2023
Antwort von Jess am 28. Aug. 2023
Thank you for your review, However it would have been helpful to actually know what was wrong with your stay? You have stayed with us for two days. No complaints were logged . You have had breakfast both mornings. No complaints were logged. You checked out with myself yesterday paid for your breakfast and yet again no complaints were logged