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Bewertungen von V&A Waterfront Luxury Residences - WHosting

5 out of 5
V&A Waterfront Luxury Residences - WHosting
1 Cast Anchor Way, Cape Town, Western Cape

Bewertungen

8,2

Sehr gut

27 von insgesamt 45 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
7 von insgesamt 45 Gästebewertungen haben eine Bewertung von 8 - Gut" "
2 von insgesamt 45 Gästebewertungen haben eine Bewertung von 6 - Okay" "
3 von insgesamt 45 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
6 von insgesamt 45 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,0/10

Sauberkeit

8,8/10

Personal & Service

7,4/10

Ausstattung

8,2/10

Zustand der Unterkunft

Bewertungen

8/10 – Gut

Alex, München

Mit dem Partner gereist
Gut: Sauberkeit
Die Unterkunft liegt sehr zentral. Zudem gibt es einen guten Parkplatz für (Leih)Fahrzeuge in Form einer Tiefgarage. Gut auch, dass es im Apartment auch eine Waschmaschine gibt, um als Reisender bei vielen Unterkunftswechseln einmal schnell die Wäsche zu erledigen.Leider fehlt es im Apartment an den kleinen Dingen, wenn man Self Catering bevorzugt (Salz, Pfeffer, etc). Das sollte aber auch nicht stören, da in unmittelbarer Nachbarschaft eine Vielzahl an Verpflegungsstellen zu finden sind.
Aufenthalt von 2 Nächten im November 2019
Antwort von WHosting am 18. Nov. 2019
Thank you for the wonderful review

10/10 – Hervorragend

Ralf, Bremen

Gut: Sauberkeit und Ausstattung
Klasse Service, gute Lage, etwas laut durch Umgebung
Aufenthalt von 2 Nächten im November 2019
Antwort von WHosting am 10. Nov. 2019
Thank you for the wonderful review

2/10 – Ungenügend

Divan

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit und Komfort des Zimmers
No feedback and no contacts available
Room was dirty and un serviced. damaged walls with mold Room amenities i.e shampoo was placed in coke bottles in the bathrooms checked out early due to status of the apartment . Tried getting hold of WHosting and no one availble and not responding to emails.
Aufenthalt von 5 Nächten im Februar 2024
Antwort von WHosting Reservations am 21. Feb. 2024
Thank you for staying with us and our sincere apologies for those aspects of the stay that did not live up to our usual high standards. We will be passing on your feedback to the relevant departments to ensure that the above does not happen again in future

8/10 – Gut

Adelaide

Geschäftlich gereist
Mattress old.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von WHosting am 28. Jan. 2024
Thank you for taking the time to review and for staying with us.

8/10 – Gut

Dennis

Mit einer Gruppe gereist
Gut: Zustand der Unterkunft
Verbesserungswürdig: Sauberkeit
Aufenthalt von 7 Nächten im Dezember 2023
Antwort von WHosting am 13. Dez. 2023
Thank you for the wonderful review and for staying with us.

2/10 – Ungenügend

Tiffany

Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 3 Nächten im November 2023
Antwort von WHosting am 20. Nov. 2023
Thanks you for the review and for staying with us

4/10 – Schlecht

Mohamed

Verbesserungswürdig: Sauberkeit
Aufenthalt von 2 Nächten im August 2023
Antwort von WHosting am 29. Aug. 2023
Thanks you for the review and for staying with us

10/10 – Hervorragend

Verifizierter Reisender

Geschäftlich gereist, Mit einer Gruppe gereist
Gut: Sauberkeit und Komfort des Zimmers
You made my vacation very special my wife enjoyed
The staff were all very helpful, polite and friendly. Nothing was too much trouble. The hotel was in a fabulous position in the Waterfront and we loved the beautiful Cocktail Bar gazing out at the harbor.
Aufenthalt von 2 Nächten im April 2023
Antwort von WHosting am 15. Apr. 2023
Thank you for the wonderful review and for staying with us.

10/10 – Hervorragend

Verifizierter Reisender

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit und Komfort des Zimmers
Perfect end to a great holiday ! Thank you!
We loved it, excellent attention very friendly and helpful staff and value for money. I will always go back and I will.
Aufenthalt von 2 Nächten im April 2023
Antwort von WHosting am 15. Apr. 2023
Thank you for the wonderful review and for staying with us.

10/10 – Hervorragend

Verifizierter Reisender

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit und Komfort des Zimmers
Excellence at every level
Beautifully designed residences. Harbour sea and canal view room very spacious. Incredible bathrooms. Lovely bar. and restaurant delicious.
Aufenthalt von 2 Nächten im April 2023
Antwort von WHosting am 15. Apr. 2023
Thank you for the wonderful review and for staying with us.

2/10 – Ungenügend

Annelise

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
I have no doubt that when the apartment was new, it was an amazing place. But not anymore! The place is just falling apart: • the place was dirty. Each room has carpets. both of them were super dirty, with stains all over. Very disgusting. I couldn’t walk barefoot. • The mattresses were old and very uncomfortable. The duvet was dirty • The doors of the laundry were falling apart. also the kitchen drawers. • the sink constantly clogs. not enough kitchen utensils. I went and bought some of them to be able to cook. • the living room furniture were disgusting. I found food between the cushions. it has also a big carpet in the middle of the living room that was also super dirty. The only pros of this apartment that IS NOT in the waterfront, but walking distance from it, is that you were able to walk to the V&A through the canals like in10 minutes and that has security 24 hours. you cannot walk at night because they closed the canal doors for security reasons. This is not a hotel, It is a normal apartment building where they rent one apartment. I stayed there for 10 days! and I regret it!!
Aufenthalt von 10 Nächten im März 2023
Antwort von WHosting am 15. Apr. 2023
Thank you for taking the time to leave a detailed review and we sincerely apologise for those things that were not perfect as that is what we usually strive for. Your feedback will be passed onto the relevant departments.

8/10 – Gut

Kevin

Aufenthalt von 7 Nächten im April 2023
Antwort von WHosting am 6. Mai 2023
Thank you for staying with us and for the wonderful review

10/10 – Hervorragend

Akash

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Februar 2023
Antwort von WHosting am 9. März 2023
Thanks very much for the wonderful review and for staying with us.

10/10 – Hervorragend

Tracey

Mit der Familie gereist
Gut: Sauberkeit und Komfort des Zimmers
Great property
Great property with free parking and only a 20 min walk along the river to the waterfront
Aufenthalt von 2 Nächten im Januar 2023
Antwort von WHosting am 10. Feb. 2023
Thanks very much for the wonderful review and for staying with us.

10/10 – Hervorragend

Corinne

Mit einer Gruppe gereist
Gut: Sauberkeit und Komfort des Zimmers
Comfortable and Convenient stay..
Cape town is amazing. The residence is central to all the tourist attractions in Capetown.Its a few minutes lovely walk through the canal walkway to the marina shops.. it's beautiful! Comfortable, convenient and great communication with management. Would definitely recommend it for a fisrt timer visiting Capetown.
Aufenthalt von 3 Nächten im September 2022
Antwort von WHosting am 18. Sept. 2022
Thanks very much for the wonderful review and for staying with us.

10/10 – Hervorragend

Albert

Mit der Familie gereist
Gut: Sauberkeit und Komfort des Zimmers
Nice place to stay over and close to amenities
Great place to stay even if it is next to the container yard, noise was not bothering at all. Warren was very helpful and friendly upon receiving us.
Aufenthalt von 4 Nächten im August 2022
Antwort von WHosting am 22. Aug. 2022
Thank you for the wonderful review and for staying with us.

8/10 – Gut

Elsa

Mit einer Gruppe gereist
Gut: Sauberkeit und Komfort des Zimmers
É um lugar calmo. A primeira impressao é sempre que não iremos gostar, mas mudamos logo de ideias. Super calmo, mesmo com os contentores como paisagem. Só acho que devia ter serviços de limpeza diários, nem que seja por conta dos guests.
Aufenthalt von 3 Nächten im Februar 2022
Antwort von WHosting am 8. Feb. 2022
Thanks for staying with us and for the wonderful review

10/10 – Hervorragend

Malikah

Gut: Sauberkeit und Komfort des Zimmers
Fantastic experience
Awesome comfortable stay with a magnificent view very friendly accommodating staff
Aufenthalt von 2 Nächten im Januar 2022
Antwort von WHosting am 18. Jan. 2022
Thank you for staying with us and for the wonderful review.

10/10 – Hervorragend

Farea

Mit der Familie gereist
Gut: Sauberkeit und Komfort des Zimmers
Spectacular short stay, can't wait to go back
Great stay in a luxury apartment with everything you could ask for including Netflix and an Air Fryer. We ate out the one night but then could resist cooking and eating in the second as everything was right there for us to use. To sum up we felt right at home.
Aufenthalt von 2 Nächten im Januar 2022
Antwort von WHosting am 18. Jan. 2022
Thank you for staying with us and for the wonderful review.

10/10 – Hervorragend

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Sauberkeit und Komfort des Zimmers
Luxury apartment in a prime location
Uber luxury and in a fantastic location. Apartment was exceptionally clean and provided a wonderful base to explore Cape Town from. Building staff were also amazingly helpful and friendly. All in all a wonderful stay.
Aufenthalt von 2 Nächten im Januar 2022
Antwort von WHosting am 12. Jan. 2022
Thanks for the wonderful review

10/10 – Hervorragend

Tamlin

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit und Komfort des Zimmers
Wonderful stay on the Waterfront
Luxurious, clean and spacious. Fantastic apartment and service.
Aufenthalt von 2 Nächten im Januar 2022
Antwort von WHosting am 12. Jan. 2022
Thanks for the wonderful review

2/10 – Ungenügend

Ilan

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit und Komfort des Zimmers
Terrible flats and poor hospitality
Waited 4 hours to check-in as the “Presidential Apartement” was not ready. Eventually we were taken to the flat and it was an absolute disgrace. Filthy stained carpets, everything was broken from kitchen appliances to cupboards and furniture. What a disgrace. They eventually moved us to another flat in Sea Point but by then it was 7pm and we were exhausted and the entire day had gone by and our food was spoiled. Terrible experience especially after I told them we had an 80 year old with us that wanted to rest. The second flat was also not well serviced and we just didn’t have the energy. I sent a complaint to the manager and have had no response.
Aufenthalt von 3 Nächten im Dezember 2021
Antwort von WHosting am 12. Jan. 2022
Thank you for taking the time to leave a review.

4/10 – Schlecht

emma

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit und Komfort des Zimmers
Needs cleaning
Aufenthalt von 3 Nächten im Juni 2021
Antwort von WHosting am 12. Juli 2021
Thank you for taking the time to leave us a review. We appreciate your feedback

10/10 – Hervorragend

John

Mit der Familie gereist
Gut: Sauberkeit und Komfort des Zimmers
Aufenthalt von 2 Nächten im Juni 2021
Antwort von WHosting am 30. Juni 2021
Thank you for the wonderful review and for staying with us.

10/10 – Hervorragend

Osasu

Mit einer Gruppe gereist
Gut: Sauberkeit und Komfort des Zimmers
Aufenthalt von 4 Nächten im November 2020
Antwort von WHosting am 23. Nov. 2020
Thank you very much for the wonderful review and for staying with us.

8/10 – Gut

Ruth

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Spacious Condo
This 2 bedroom condo was very clean and had a well equipped kitchen. We appreciated being able to use the washing machine while we were there. There were 2 balconies with nice views of Table Mountain and the canal on one side and of the harbour on the other side. It was a 25 minute walk from the V&A Waterfront in one direction and from the City Center in the other. There was a pedestrian walkway we used during daylight hours.
Aufenthalt von 3 Nächten im Februar 2020
Antwort von WHosting am 2. März 2020
Thank you for the wonderful review and for staying with us.

6/10 – Okay

thomas

Aufenthalt von 2 Nächten im Januar 2020
Antwort von WHosting am 1. Jan. 2022
Thank you for staying with us

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Oktober 2019
Antwort von WHosting am 3. Nov. 2019
Thank you for the wonderful review

10/10 – Hervorragend

sakura

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Oktober 2019
Antwort von WHosting am 31. Okt. 2019
Thank you for the wonderful review

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Oktober 2019
Antwort von WHosting am 30. Okt. 2019
Thank you for the wonderful review

10/10 – Hervorragend

Burton

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Absolute gem on the waterfront, had an amazing time.
Aufenthalt von 2 Nächten im Oktober 2019
Antwort von WHosting am 30. Okt. 2019
Thank you for the wonderful review

6/10 – Okay

Mirjam

Gut: Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Sauberkeit
Aufenthalt von 6 Nächten im Oktober 2019
Antwort von WHosting am 26. Okt. 2019
Thank you for staying

4/10 – Schlecht

Verifizierter Reisender

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Such promise - but so tired - broken hairdryer, patio door that did not lock ! Bathroom door handle hanging off - cups and cutlery that really need running though the dishwasher. On the plus side - 15 minute walk to the Marina via the canal - gate closes at 7pm though - tidy it up - provide some basics; dishwasher tablets / washing up liquid - feels like housekeeping checks nothing & how can an external patio door have a broken lock
Aufenthalt von 3 Nächten im Oktober 2019
Antwort von David - WHosting am 22. Okt. 2019
Thank you for taking the time to leave a review and for the kind comments regarding our location. We also really appreciate your feedback on those areas that require improvement and will ensure that our teams get these little things right going forward to ensure a world class experience, which is our promise.

10/10 – Hervorragend

AMS, San Diego, CA

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very spacious, modern, and airy two bedroom apartment, with a full kitchen, dining and sitting area, two full baths, and a terrace/balcony. We loved the Nespresso machine. Both sides of the apartment had views of the water: on one side, the canals, whereas on the other side we had a view of the bay and the working port. The apartment building is situated an easy 5 minute walk from the Waterfront shopping areas, where we spent a lot of time. Chapson answered me immediately, and was very friendly and accommodating: first I asked, with only about 8 hours’ notice, if we could come one night early (yes, and we did, which required Chapson to find and bring in his cleaning team at short notice on a Sunday evening-we really appreciated it!!!); second, I asked to leave my luggage there for several hours past the normal check-out time, and again Chapson helped accommodate us. A restaurant that serves the hotel next door is on the ground floor of the apartment: their salads and springbok carpaccio were great hits with us. We would both stay here again and recommend this property to our friends.
Aufenthalt von 3 Nächten im August 2019
Antwort von WHosting am 23. Aug. 2019
Thank you for the wonderful review.

2/10 – Ungenügend

Verifizierter Reisender

Geschäftlich gereist, Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The property is completely misrepresented. Touted as a sea view, when all you can see is a very busy container yard. The apartment has a tv, that is not connected to anything! The noise level in the apartment is atrocious! I measured 79dB. Check in, is in the form of your key card left in your post box! Check out the same. I would NEVER recommend this to anybody.
Aufenthalt von 3 Nächten im Juli 2019
Antwort von David Watts am 23. Juli 2019
Thank you for taking the time to leave a review, our sincere apologies that you were unhappy with your stay. The ocean view apartments overlook the lovely V&A Waterfront working harbour with direct views of the harbour and ocean, but as it is a fully functional and working harbour there will also be activity during the weekdays. All of our apartments are fully double glazed and so will be completely silent the sliding doors are closed but when they are open there will always be some outside ambient noise. The living room 55 inch TV is a smart TV with Netflix as well as a full satellite DSTV Premium bouquet through the DSTV NOW app built into the TV. I am sorry that this was not properly explained to you by your concierge but this could perhaps have been because you had a member of the staying party arrive before you did. Your personal concierge is always available throughout your stay for any questions. Regarding the check-out we do have the key drop option purely for convenience of our guests who come in very late or leave very early, but your personal concierge is also always available to meet you 24/7 if you would prefer. We would really appreciate the chance to make it up to you on your next stay if you would consider giving us another chance to showcase our wonderful service. Please do ask for me directly if you would like. I will also be emailing you my direct details. Best, David Watts - Reservations Team Leader

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Juni 2019
Antwort von WHosting am 3. Juli 2019
Thank you for the wonderful review and for staying with us.

10/10 – Hervorragend

Verifizierter Reisender

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Really fantastic stay in a wonderful property. Location was ideal due to it's proximity to the convention centre (CTICC) and the V&A Waterfront and the apartment itself was uber luxurious with wonderful views of the Harbour. Was also great to have Netflix available
Aufenthalt von 2 Nächten im April 2019
Antwort von WHosting am 2. Mai 2019
Thank you for the wonderful review and for staying with us.

10/10 – Hervorragend

Lisa

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Wonderful
Great stay and location. We were very happy, the whole family had a wonderful weekend.
Aufenthalt von 2 Nächten im April 2019
Antwort von WHosting am 9. Apr. 2019
Thanks for the wonderful review and for staying with us.

10/10 – Hervorragend

Julia

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Absolutely Splendid
Oh WOW, where do I begin. I was in town for a conference at the convention centre (CTICC) and this place is a 30 second walk away, so best location. It was also a short 10 min walk to the V&A Waterfront shopping centre. Then simply the most glorious and luxurious accommodation that I have ever stayed in. Unimaginably beautiful and unobstructed views of the V&A Waterfront Harbour and the Atlantic Ocean. The apartment itself was brand new and has that wonderful new car smell as soon as you walk in. Everything of the best has been fitted from the mirrored appliances to the biggest living area LED TV I have ever seen. There is a desk and leather chair with a brand new Apple iMac for guests use. The chesterfield leather furniture and gloss wooden dining table complete the royal feel. The bedrooms have been furnished with the most upmarket velvet tufted headboards and the softest mattresses and linens that I have ever slept on/in. Superfast wifi, DSTV, tea, coffee, milk and toiletries complete what is without question the best accommodation in Cape Town. Well done!
Aufenthalt von 1 Nacht im April 2019
Antwort von WHosting am 4. Apr. 2019
Thank you for the wonderful review