¡Buen día Maximilliam! Muchas gracias por su calificación, nos alegra saber que han tenido una gran experiencia en The Yellow Capsule, ya que este es el resultado de nuestro esfuerzo día a día. Fue un placer tenerla en casa y brindarle un servicio personalizado. Nos alegra saber que el servicio y las instalaciones fueron de su agrado. Esperamos que en un futuro nos viste de nuevo. ¡Le mandamos un abrazo de todo el equipo The Yellow Capsule !

Dear Tobias, thank you very much for your recent visit to The Yellow Capsule. We are very grateful for your positive comments as these are the result of our daily efforts. We are very happy to know that the service, facilities and cleanliness have exceeded your expectations and we hope to see you soon! We send you a big hug from all the Yellow team!

Guten Morgen, liebe Naomy! Vielen Dank für Ihren jüngsten Besuch bei The Yellow Capsule. Vielen Dank für Ihre positiven Kommentare und eine große Entschuldigung für die Fehlfunktion der Dusche, danke, dass Sie mit uns das Detail zu teilen, werden wir Ihnen eine Lösung zu geben. Wir hoffen, dass Sie bald wieder nach Cancun kommen und uns die Gelegenheit geben, Sie wieder willkommen zu heißen. Wir senden Ihnen eine große Umarmung vom gesamten The Yellow Capsule Team!

Thank you very much dear Leon for the calification , we hope one day having you again in our hotel. Have a beautiful day.

Hola! Thank you so much for your visit. It's great to know tha you have had a good experience at The Yellow Capsule. We hope to see you soon! Regards!

Dear Kailyn We are pleased to hear that your experience was positive overall. We value your feedback and look forward to welcoming you back in the future. If there is anything we can improve on or any other way we can make your stay even more enjoyable, please don't hesitate to let us know. Thank you for your visit and we hope to see you very soon!

Estimada Jazmin. Nos alegra saber que te sientes agradecida. Siempre estamos aquí para brindarte una experiencia satisfactoria y única. Para nosotros fue un placer tenerte aquí hospedada y deseamos que se repita en un futuro cercano. Saludos de parte de todo el Equipo Yellow Capsule.

We're so glad to hear that! Thank you for your incredible feedback and support! We look forward to continuing to meet your expectations in the future. Best regards from the entire team at The Yellow Capsule.

We appreciate your comments, we hope to have the opportunity to have you again in our facilities.

Thank you so much for your comments.

Dear Neroosen, thank you for choosing us. We would have liked to hear more from you so that we could have been more supportive and your experience was 100%. We hope to have the opportunity to welcome you in the near future.

Dear Craig, we appreciate your choosing to stay with us. It was our pleasure to have you, and we look forward to having the opportunity to welcome you again in the future. Best regards.The Yellow Capsule team

Dear Nicholas, we appreciate your choosing to stay with us. It was our pleasure to have you, and we look forward to having the opportunity to welcome you again in the future. Best regards.The Yellow Capsule team

Thank you for your comments. For us it is a pleasure to have received you and we are glad to know that you enjoyed your stay with us, the tranquility and hospitality. We hope to see you soon. Greetings from the entire Yellow Capsule team.

Thank you for your comments. We are glad you enjoyed your stay with us. We hope to see you soon. Greetings from the entire Yellow Capsule team.

Thank you for your rating. We are glad you enjoyed your stay with us. We hope to see you soon. Greetings from the entire Yellow Capsule team.

Dear Brittney . Thank you for choosing us. We advertise ourselves as a "Capsule Hotel", a travel concept that most people understand. Our capsules are primarily for resting and you have a private locker large enough for your personal effects, as well as separate private showers/bathrooms for men and women. We are sorry that this was not clear enough for you; but our name, photos and description clearly show the type of property we are. We are a bit surprised that you compare us to a nightclub... as our environment is quite quiet and designed for relaxation, with clear and strict noise policies. Have a nice day and thank you anyway for choosing us.

Thank you for sharing your experience with us Christopher! We appreciate your positive comments as these are the result of our continuous effort. It is a pleasure to have received you and provided excellent service. We hope you return to Cancun in the future and give us the opportunity to welcome you back, we send you a big hug from the entire team at The Yellow Capsule!

¡Gracias por compartir tu experiencia con nosotros Nelson! Apreciamos tus comentarios positivos ya que son el resultado de nuestro esfuerzo diario. Es un placer haberte recibido y brindado un excelente servicio. Nos alegra saber que el servicio y las instalaciones superaron sus expectativas. Esperamos que regreses a Cancún en el futuro y nos des la oportunidad de recibirte, ¡te mandamos un fuerte abrazo de parte de todo el equipo de The Yellow Capsule!

Thank you very much for your comments, it was a pleasure for us to have you here. We hope to see you in the near future. Sincerely The Yellow Capsule

Hello! We appreciate your comments, it was a pleasure for us to have you staying in our facilities, we hope you visit us again soon.Thank you.

Thank you very much for your comment and rating. It was a pleasure for us to have you here. Greetings from the entire Yellow capsule team.

Muchas gracias Cecilia por tus comentarios. Para nosotos fue un placer tenerte aquí, esperamos verte muy pronto. Saludos cordiales.

Agradecemos su estadía. Esperamos verla pronto con nosotros en un futuro cercano.

Thank you very much for your comment and rating. For us it was a pleasure to have you here at the Hotel. We hope to see you again in the near future. Greetings from the entire Yellow Capsule team.

Mil gracias por tu puntuación Gerardo. Esperamos verte muy pronto por aquí. Te enviamos un saludo cordial.

Dear, it was a pleasure for us to have you here with us. We look forward to seeing you in the near future. Greetings from the whole team.

Estimada María, agradecemos su estadía aquí en Yellow Capsule. Contamos con un código de conducta donde se debe hacer silencio en el área de cápsulas para respetar el descanso de los demás. Nos hubiese gustado saber más de usted y apoyarla. Le enviamos un saludo cordial de parte de todo el equipo de Yellow capsule.

Dear Bader, we were glad to have had you stay with us. However, you arrived with a reservation that you had disputed with your bank and therefore your nights were not paid for, even so you were attended to, you were given access without problems and you were offered a discount on the second night, and you did not accept it and decided to leave. We hope to see you in the near future. Greetings from the entire team.

We appreciate your visit, and it was a pleasure to host you. The area is completely safe, we have all the permits required by law to ensure your safety. We hope to see you soon. Best regards from the entire Yellow capsule team.

An apology, possibly you are making a mistake, since 5 Avenida is in Playa del Carmen and we are in Cancun Quintana Roo, and it is a closed area, we have air conditioning 24 hours, it is not possible that there are mosquitoes.

Dear Beth, thank you very much for your comment and rating. We hope to see you soon. Greetings from the entire Yellow Capsule team.

Edlin, muchas gracias por tu puntuación. Nos dio mucha alegría tenerte aquí con nosotros. Saludos.

Muchas gracias por tu puntuación Yusuka. Para nosotros fue un placer haberte hospedado. Esperamos verte en un futuro cercano. Saludos cordiales de parte de todo el equipo de Yellow Capsule.

Estimada Mireya, para nosotros fue un placer haberte tenido aquí hospedada. Nos encontramos a 10 minutos del aeropuerto pero depende del tráfico, ya que a veces se congestiona y tardas un poco más de lo estimado. Contamos con escaleras mecánicas, checaremos porque no funcionaron cuando tú llegaste. Buscamos siempre la mejor experiencia para todos nuestros huéspedes, y esperamos verte nuevamente en un futuro cercano.

Thank you very much for your comments Melissa. It is very important for us to know that you had an excellent stay. Kind regards from all the Yellow Capsule team.

Gracias Ibrahim por tu puntuación. Agradecemos tu visita a Yellow Capsule.

Dear Carlos. Our concept is futuristic. We want the spaces to be reduced and practical. The mattresses are according to the size of the capsule. As for the safety box, you must configure your new password to make it work.

Muchas gracias por su puntuación Omar. Lo esperamos pronto.

Muchas gracias por tu puntuación Valeria. Para nosotros fue un placer tenerte aquí. Esperamos verte muy pronto. Saludos de parte de todo el equipo Yellow Capsule.

Hello Hasan, thank you very much for your rating and comment. It was a pleasure for us that you visited us. We hope to see you soon. Greetings from the entire Yellow Capsule team.

Estimado Mauricio. Nos alegra saber que disfrutaste de la estadía. Para nosotros es un placer haberte recibido. Esperamos verte en un futuro cercano. Saludos de parte de todo el equipo de Yellow Capsule.

Dear David. It is always a pleasure for us to welcome you. Every time you come back it fills us with joy. You know that you are welcome here whenever you want to come back. We send you a warm greeting from all the Yellow Capsule team.

We appreciate your rating Nicole. Our concept is futuristic and we want people to live a unique experience. For us to know that you are satisfied with our service gives us encouragement to continue improving day by day. We hope to see you in the near future. Best regards from the entire Yellow Capsule team.

Lesli, agradecemos que nos hayas visitado. Esperamos verte nuevamente por aquí, saludos.

Thank you very much Robert for your rating and comments. It fills us with joy to know that our efforts have been worthwhile. Day by day we want to improve more and more. We hope to see you soon. We send you a big hug from the whole team of The Yellow Capsule.

Muchas gracias por tus comentarios y puntuación. Esperamos recibirte pronto por aquí. Te enviamos un fuerte abrazo.

Dear KellyWe appreciate your visit and your comments. We are glad that you found it a practical and beautiful concept. As for what you mention about the capsules, they have a code of conduct because we are a hotel with a concept of rest, and that is why this code of conduct is created by the concept we handle. As for the bathrooms, they are completely private, both for women and men (they have doors for privacy). The only shared areas are the locker rooms. We will keep working to continue improving. We hope to see you soon. We send you greetings from the whole team.

Dear Sean, we appreciate your stay. We would have liked to know more about you in order to support you further. As you comment, your capsule failure was resolved, and we will take your comments into consideration. The lockers are located in a common area as they cannot be inside your pods, as it is a concept for rest, and to avoid making noise inside the pods. We hope to see you in the near future. We send you a warm greeting from the entire Yelloy Capsule team.

Dear Eva, thank you very much for your comments. We always look for the best for our guests, and the experience we want them to live is that of a space capsule, it is a futuristic concept, the spaces are reduced just to live that experience, we understand that there are people who suffer from claustrophobia, and it is not for everyone. We send you a hug from all the team of The Yellow Capsule.