Fassade der Unterkunft

Bewertungen von Temptation at The Tower Cancún All Inclusive - Adults Only

4.5 out of 5
Temptation at The Tower Cancún All Inclusive - Adults Only
Blvd Kukulcan Km 3.5, Zona Hotelera Mz32 Lt D3 D4 D5, Cancun, QROO

Bewertungen

9,0

Wunderbar

258 von insgesamt 390 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
78 von insgesamt 390 Gästebewertungen haben eine Bewertung von 8 - Gut" "
27 von insgesamt 390 Gästebewertungen haben eine Bewertung von 6 - Okay" "
12 von insgesamt 390 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
15 von insgesamt 390 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,2/10

Sauberkeit

9,2/10

Personal & Service

9,0/10

Ausstattung

9,2/10

Zustand der Unterkunft

8,8/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Es war alles super. Schade nur das man auf Bestellung hochwertigen Alkohol wie zb Ski oder Bacardi bekommt.
Aufenthalt von 3 Nächten im März 2019
Antwort von JROMERO am 19. März 2019
Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen im Temptation Cancun Resort zu teilen. Wir schätzen Ihre Zeit sehr, um unser Resort auf EXPEDIA zu bewerten. Wir hoffen, Sie bald wieder bei uns begrüßen zu können. Mit freundlichen Grüßen.

10/10 – Hervorragend

Verifizierter Reisender

Aufenthalt von 3 Nächten im März 2019
Antwort von JROMERO am 1. Apr. 2019
Dear guests Thank you very much for choosing Temptation Cancun Resort. We appreciate very much your time to rate our Resort on EXPEDIA. We are looking forward for your return. Kindest regards

8/10 – Gut

Heriberto

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great hotel. Staff was friendly. Food could be a bit better. It is a party hotel and we understand, but our last night was terrible. Our whole floor was very loud. Running up and down the hall, weed smell, loud music. Not from the hotel party. But a guest. We had to check out at 7AM. And the noise stopped at that time. Other than that we had a great stay.
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Yisselle Z. am 25. Mai 2024
Dear valued guest Heriberto,We appreciate you taking the time to share your review with the EXPEDIA community. Your feedback is of vital importance for us since it lets us identify our opportunity areas, we would like to know in this case what we can improve, please share with us this information, we hope you can give us the opportunity to host you again and treat you as you deserve.Sincerely,

2/10 – Ungenügend

Sunshine

Mit einer Gruppe gereist
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
This place is so bad. They try to get you drunk to load you up on extra services. Let you think you cancelled once you sober up but when you go to check out they will hold you from leaving. We ordered a cabana with 3 bottles ($500) learned the next day that we did it the night before. We were wasted. Had no clue. We said no, we have a party we already pre ordered bottles for, please cancel. They said yes. We paid for the other 5 bottles, had our party in the suite. Last day we went to check out and they had the other a charge of $600. No clue how it got that much. We showed the cancellation slip we took a picture of and they said not cancellation. We got delayed trying to check out and was forced to pay in order to leave. They kept the bottles and the money and were extremely aggressive. We were in gear because they brought security and all to forces us to pay. Will never travel here again. Not safe and they are aggressive to get more money. Please travel with caution here. We went with 10 people and spent a lot of money. Total charges we authorized over 2,000 yet that wasn’t enough, they say a money grab and made us pay another $600. Worse place ever.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Yisselle Z. am 24. Mai 2024
Dear Sunshine,Thank you for writing us on Expedia, we really sorry about the experience you had during your stay and the check out process, as we see in your reservation account, you only had one charge from Flame restaurant and this charge were removed from your account, you only paid for the ambiental fee that we charge all our guest as it's a government requirement to all the hotels in Cancún. We would like to bring you a better stay if you can back, so please, get in contact with our reservations department to let us know for your next stay!Sincerely,

10/10 – Hervorragend

craig

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
A unique resort, and the Expedia VIP upgrade really made the trip special - I highly recommend the Lush package! The check in team of Odalys and Marco, and Mayte as hostess were fantastic. The food and servers like Lucio, Ladislau and Jesus were great. Jenni and Benjamin and Julio outside were spectacular - we loved the trip.
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Yisselle Z. am 24. Mai 2024
Dear guest Craig,Thank you for staying with us at Temptation Cancun Resort and for taking the time to rate our property with the Expedia community, it's always a pleasure to know that we achieve our guests expectations.We hope to see you soon back soon!Sincerely,

10/10 – Hervorragend

Lysett

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff were awesome, the food was great. Every day is a party day at the resort.
Aufenthalt von 5 Nächten im Mai 2024
Antwort von Yisselle Z. am 20. Mai 2024
Dear guest Lysett,Thank you for staying with us at Temptation Cancun Resort and for taking the time to rate our property with the Expedia community, it's always a pleasure to know that we achieve our guests expectations.We hope to see you soon back soon!Sincerely,

10/10 – Hervorragend

Serge

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
DJ needs to play more updated songs and less hard core rap. Beach should be improved.
Aufenthalt von 5 Nächten im Mai 2024
Antwort von Mafer M. am 11. Mai 2024
Dear guest, SergeThank you for rating your experience at Temptation Cancun Resort!Not only meeting but also exceeding our guest’s expectations is our main goal and we're glad to know that we achieved this with you. Your comments are very important to us since it is through them that we can identify not only what we are doing excellent but also what we can do to improve. Please note that we will take your suggestions into consideration to improve the Temptation experience. We hope to have the pleasure of welcoming you again soon! Sincerely,

10/10 – Hervorragend

Jeffrey Paul

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great Atmosphere
Aufenthalt von 5 Nächten im April 2024
Antwort von Mafer M am 19. Apr. 2024
Dear guest Jeffrey Paul,Thank you for visiting us at Temptation Cancun Resort, We're excited to read that you had a great time at The Tower by Temptation, and that our unique concept was to your liking. We hope to have the pleasure of welcoming you in another Sexy Temptation experience. Sincerely,

10/10 – Hervorragend

Keata

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Had a Blast!!!
Aufenthalt von 4 Nächten im April 2024
Antwort von Mafer M am 19. Apr. 2024
Dear guest KeataThank you for take your time to rate us and share ir with the Expedia community, it's always a pleasure to know that we achieve our guests expectations.We hope to see you soon back to Temptation.Sincerely,

10/10 – Hervorragend

Kristopher Thomas

Aufenthalt von 6 Nächten im April 2024
Antwort von Mafer M. am 7. Mai 2024
Dear guest Kristopher Thomas,Thank you for staying with us at Temptation Cancun Resort and for taking the time to rate our property with the Expedia community, it's always a pleasure to know that we achieve our guests expectations.We hope to see you soon back soon!Sincerely,

10/10 – Hervorragend

Brianna

Aufenthalt von 3 Nächten im April 2024
Antwort von JROMERO am 30. Apr. 2024
Dear guest Brianna,Thank you for staying with us at Temptation Cancun Resort and for taking the time to rate our property with the Expedia community, it's always a pleasure to know that we achieve our guests expectations.We hope to see you soon back soon!Sincerely,

10/10 – Hervorragend

Amilcar G

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff were great, the resort atmosphere, the parties, the food was excellent!!!
Aufenthalt von 3 Nächten im März 2024
Antwort von Mafer M. am 5. Apr. 2024
Dear guest Amilcar G, Thank you for staying at Temptation!We're thrilled to read that you had a pleasant stay and that you enjoyed your stay with us, making our guests live an unforgettable experience is very important for us and we're glad to know that we achieved this with you. As you noticed, we treat as royalty all our guest in order to become the best Resort in Cancun!We hope to have the pleasure of hosting you again soon!Sincerely,

10/10 – Hervorragend

Joshua

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 4 Nächten im März 2024
Antwort von Mafer M. am 25. Apr. 2024
Dear guest Joshua,Thank you for visiting us at Temptation Cancun Resort, We're excited to read that you had a great time at The Tower by Temptation, and that our unique concept was to your liking. We hope to have the pleasure of welcoming you in another Sexy Temptation experience. Sincerely,

10/10 – Hervorragend

Amber

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im März 2024
Antwort von Mafer M. am 27. März 2024
Dear guest Amber,Thank you for take your time to rate us and share ir with the Expedia community, it's always a pleasure to know that we achieve our guests expectations.We hope to see you soon back to Temptation.Sincerely,

10/10 – Hervorragend

Jerome

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything was 💯
Aufenthalt von 5 Nächten im März 2024
Antwort von Yisselle Z. am 23. März 2024
Dear guest Jerome,Thank you for take your time to rate us and share ir with the Expedia community, it's always a pleasure to know that we achieve our guests expectations.We hope to see you soon back to Temptation.Sincerely,

6/10 – Okay

Lisett Mata, Cape Coral

Aufenthalt von 3 Nächten im März 2024
Antwort von Yisselle Z. am 1. Apr. 2024
Dear valued guest Lisett Mata,We appreciate you taking the time to share your review with the EXPEDIA community. Your feedback is of vital importance for us since it lets us identify our opportunity areas, we would like to know in this case what we can improve, please share with us this information, we hope you can give us the opportunity to host you again and treat you as you deserve.Sincerely,

10/10 – Hervorragend

Robert

Aufenthalt von 8 Nächten im März 2024
Antwort von Yisselle Z. am 1. Apr. 2024
Dear guest Robert, Thank you for falling into Temptation!We're thrilled to read that you had a pleasant stay and that you enjoyed your stay with us, making our guests live an unforgettable experience is very important for us and we're glad to know that we achieved this with you. As you noticed, we treat as royalty all our guest in order to become the best Resort in Cancun!We hope to have the pleasure of hosting you again soon!Sincerely,

10/10 – Hervorragend

Christian

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything
Aufenthalt von 1 Nacht im März 2024
Antwort von Mafer M. am 9. März 2024
Dear Christian,Thank you for take your time to rate us and share ir with the Expedia community, it's always a pleasure to know that we achieve our guests expectations.We hope to see you soon back to Temptation.Sincerely,

2/10 – Ungenügend

David

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Worst Experience Ever!!!
The worst hotel that we ever experienced by far!!! Everything they promised on the hotels.com page is a lie and not even close to reality. We paid extra for ocean view and we received roof view with a very small side ocean view,food is horrible to the point that it’s not eatable,the room was loaded with ants and bugs. Also it’s a swingers hotel and Hotels.com need to SAY IT as we didn’t know that and wired people trying to touch you…insane! My worst experience ever!!! We run away the next day and instead of celebrating our anniversary we experienced a nightmare thanks to Hotels.com
Aufenthalt von 4 Nächten im Februar 2024
Antwort von JROMERO am 27. Feb. 2024
Dear guest David,I would like to apologize for the negative experiences you had during your stay, I also appreciate pointing out some areas of opportunity to work on in order to provide a better experience for future guests. We assure you that Management takes into consideration all suggestions and comments and actions are taken to improve our level of customer satisfaction. We offered you the next day a room on the upper levels to improve this aspect of your stay. We are an adults only Resort and we attract people with different life styles but we are not a swingers Resort, we offer each day with fun, sexy and adventurous activities that range from water, beach sports and pool games, in our topless optional ambiance, guests can choose whether to engage in the excitement or just stay away from the crowds and relax in our quiet pool, chill in our roof top bar or at the beach area. Our guests will enjoy an insanely sexy amount of fun with different Themes Nights, this is what we advertise, as a party Resort.If you visit us again, we will offer you personalized service, we always try to accommodate our guests according to their preferences, because nothing matters more to us so that guests feel as comfortable and happy as possible, that is why we would like to restore your trust in Temptation Cancun Resort.Always at your service

10/10 – Hervorragend

Bernard

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Très bel endroit
Aufenthalt von 10 Nächten im Februar 2024
Antwort von Mafer M. am 17. Feb. 2024
Cher Bernard Merci d'avoir pris le temps de nous évaluer et de partager votre expérience avec la communauté Expedia, c'est toujours un plaisir de savoir que nous répondons aux attentes de nos clients. Nous espérons vous revoir bientôt chez Temptation. Cordialement,

10/10 – Hervorragend

Gilbert, Lanexa

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Loved the atmosphere
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Jimmy Alvarez am 15. Feb. 2024
Dear GilbertOn behalf of the entire Temptation team, I want to thank you for your valuable comment.look forward to welcoming soon

10/10 – Hervorragend

catherine

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
2nd time here in a year. A couple. Tower room. Came back for the fun, great service and lovely staff and fun loving visitors. always an easy going, welcoming and fun crowd. Respectful of your boundaries yet the atmosphere has you open up to test yours. shout out to Cecilia and Carlos at the pool bar, Wendy at sky bar, Carlos and Dave C at buffet. Will see you all again soon!
Aufenthalt von 7 Nächten im Januar 2024
Antwort von Montserrat M. am 8. Feb. 2024
Dear Catherine,Thank you for take your time to rate us and share ir with the Expedia community, it's always a pleasure to know that we achieve our guests expectations.We hope to see you soon back to Temptation.Sincerely,

8/10 – Gut

Kyla

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Ausstattung
We have been to this resort 4 times now - the vibe and the people are incredible which is what keeps up coming back. What is very much lacking, however is dining. Guests now have to line up daily in the lobby in the hopes of making reservations at a couple of the restaurants which is extremely inconvenient. Failing that, there is the buffet which in my opinion has really gone downhill over the years. Now - we don't go for fine dining, so we were okay with it, but if you expect quality food and alot of choice, you may not be happy here. The wait staff and bartenders are fantastic, though, and always try their best making dining still an enjoyable experience. Regardless of the lack of dining options, Temptation is still at the top of our list and we'll definitely return!
Aufenthalt von 6 Nächten im Januar 2024
Antwort von Yisselle Z. am 8. Feb. 2024
Dear guest Kyla, Thank you for rating your experience at Temptation Cancun ResortNot only meeting but exceeding our guest’s expectations is our main goal and we're glad to know that we achieved this with you. We appreciate your comments regarding our facilities, the food, the activities, and the service provided by our staff. Your feedback is of vital importance for us since it lets us identify our opportunity areas, we would like to know in this case what we can improve, please share with us this information, we hope you can give us the opportunity to host you again and treat you as you deserve. Sincerely,

10/10 – Hervorragend

Octavio

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This is an amazing resort with everything anyone is looking for. The great service of the staff the magnificent food , the amenities and the entertainment is out of this world
Aufenthalt von 4 Nächten im Januar 2024
Antwort von Montserrat M. am 30. Jan. 2024
Dear Octavio,Thank you for take your time to rate us and share ir with the Expedia community, it's always a pleasure to know that we achieve our guests expectations.We hope to see you soon back to Temptation.Sincerely,

10/10 – Hervorragend

Oxana

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Safe
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Montserrat M. am 30. Jan. 2024
Dear Oxana, Thank you for take your time to rate us and share ir with the Expedia community, it's always a pleasure to know that we achieve our guests expectations.We hope to see you soon back to Temptation. Sincerely,

2/10 – Ungenügend

Eric, Folcroft

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice online but I wished I never came.
Aufenthalt von 3 Nächten im Januar 2024
Antwort von JROMERO am 29. Jan. 2024
Dear EricAt Temptation Cancun Resort, we endeavor to do our utmost to make our guests as comfortable and happy as possible. We are extremely sorry for any inconveniences or discomfort that you experienced during your stay here, we would like to know more about your stay, please contact us in order to amend this situation.We hope you can give us a second chance to host you once againSincerely

10/10 – Hervorragend

Monica

Aufenthalt von 4 Nächten im Januar 2024
Antwort von Montserrat M. am 20. März 2024
Dear Monica,Thank you for take your time to rate us and share ir with the Expedia community, it's always a pleasure to know that we achieve our guests expectations.We hope to see you soon back to Temptation.Sincerely,

6/10 – Okay

William, gilbert

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Montserrat M. am 20. März 2024
Dear valued guest William,We appreciate you taking the time to share your review with the EXPEDIA community. Your feedback is of vital importance for us since it lets us identify our opportunity areas, we would like to know in this case what we can improve, please share with us this information, we hope you can give us the opportunity to host you again and treat you as you deserve.Best regards,

8/10 – Gut

Maria Eliza

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im Januar 2024
Antwort von JROMERO am 10. Feb. 2024
Dear Maria Eliza,Thank you for taking the time to rate us within the Expedia community, it's always a pleasure to know that we achieve our guests expectations.We hope to see you soon back to Temptation.Regards,

10/10 – Hervorragend

Dilmeet Kaur, Brampton

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 4 Nächten im Januar 2024
Antwort von JROMERO am 16. Jan. 2024
Dear Dilmeet,Thank you for take your time to rate us and share ir with the Expedia community, it's always a pleasure to know that we achieve our guests expectations.We hope to see you soon back to Temptation.Sincerely,

10/10 – Hervorragend

Jerson

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Muy bueno
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von JROMERO am 30. Dez. 2023
Dear guest, Jerson,Thank you for visiting us at Temptation Cancun Resort, We're excited to read that you had a great time at The Tower by Temptation, and that our unique concept was to your liking.We appreciate your comments the service provided by our staff. We hope to have the pleasure of welcoming you in another Sexy Temptation experience. Kind regards,

10/10 – Hervorragend

Eric

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The workers are the best. The energy of the place is awesome. You can party or just relax at the beach. The restaurant is nice. We loved sea breeze for breakfast and sutra for dinner. The room service was perfect. It was definitely fun place.
Aufenthalt von 4 Nächten im Dezember 2023
Antwort von Mafer M am 28. Dez. 2023
Dear guest, EricThank you for visiting our Playground for grown-ups!We're excited to read that you had a great time at The Tower by Temptation, and that our unique concept was to your liking.We appreciate your comments regarding our facilities, the food, the activities, and the service provided by our staff. I'm sure that after your genuine comments and recommendations, many potential guests will make up their minds to choose Temptation as their vacation destination!We hope to have the pleasure of welcoming you in another Sexy Temptation experience. Kind regards,

10/10 – Hervorragend

John

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We like staying in the tower as it offers excellent ocean views and the use of the rooftop amenities. The downside is the extremely loud music from the Sexy Pool and the night time activities that runs into the early hours of every morning so sleep can be difficult.
Aufenthalt von 7 Nächten im Dezember 2023
Antwort von JROMERO am 20. Dez. 2023
Dear guest, Thank you for visiting our Playground for grown-ups!We're excited to read that you had a great time at The Tower by Temptation, and that our unique concept was to your liking. We appreciate your kind comments towards our wonderful staff. Providing an exceptional service is our priority and we're glad to know that we achieved this with you. We are working to improve the services like the level of sound of music we play. We hope you let yourself fall back into Temptation soon!Regards

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
The temptation experience.
Hotel was keep trying to sell membership and other stay plans. This takes forever. At the first day of arrival the presentation took too much time and I missed pool party due to pool close at 6pm. I have been offered some outdoor activities by other hotel with convenient price and The temptation convinced me to cancel it and they will match the price but I get to purchase from them the activity services they said they can’t match the price anymore and I had to pay regular price. The hotel is not quite fair with the promises. Hotel shops are very expensive. The sunscreen price is almost $30. The mexican food is not that great as in USA. Massage services is good. Room service, bar drinks are good.
Aufenthalt von 4 Nächten im November 2023
Antwort von JROMERO am 11. Dez. 2023
Dear guest, Thank you for visiting Temptation!We're are working very hard to make happy guests and we want them to enjoyed their stay with us by making an unforgettable experience for them.We hope to have the pleasure of hosting you again soon!Best regards,

10/10 – Hervorragend

Robin Knieriem, Murfreesboro

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We had a great time! We opted to stay in The Tower this time and really enjoyed the larger room and the gorgeous ocean view. Because of a review I wrote here, they upgraded our experience to VIP but I’m not sure what was included in that that we didn’t already get as Tower guests. We didn’t want for anything. We were treated like royalty. Ricardo, Israel, and the Playmakers made this a most memorable trip.
Aufenthalt von 5 Nächten im September 2023
Antwort von JROMERO am 6. Okt. 2023
Dear Robin, Thank you for falling into Temptation!We're thrilled to read that you had a pleasant stay and that you enjoyed your stay with us, making our guests live an unforgettable experience is very important for us and we're glad to know that we achieved this with you. As you noticed, we treat as royalty all our guest in order to become the best Resort in Cancun!We hope to have the pleasure of hosting you again soon!Best regards,

4/10 – Schlecht

Hailey

Gut: Sauberkeit
Won’t be back
We knew the type of resort this is prior to arriving, what we didn’t know was how SMALL the resort is. We also were not expecting the older man that hosted the “games” at the pool, to be so pushy and perverse with the crowd. Gave off major creep vibes. The pool, is too small for how many people are there. You have to pay for a cabana, so wake up early to get a decent spot. All the chairs are VERY close together. If you’ve read any reviews regarding the sales pitch they try to talk you into doing, they’re 100% accurate. The lady we had was super nice until we said we were not interested, 3 different times. We spent the rest of the time there trying to avoid her because everytime she saw us she asked if we were coming to the presentation. The drinks and food were delicious. That was the only part we enjoyed. The staff at the Sky Bar were incredible nice. That pool area is also small, but not crowded, so it was a nice area to take in the views of the beach. We had higher expectations of the room itself. No full length mirror, the one in the bathroom is all you get, and even then the view is very limited. The all black cabinets were a nice touch. The bed was comfy. The bathroom was small and the lighting was terrible. The room key being a bracelet was both good and bad. The idea is phenomenal. Having your key on you at all times is so nice. The bracelet itself was a little annoying & it took 4 trips to the front desk to get them to work.
Aufenthalt von 2 Nächten im September 2023
Antwort von JROMERO am 28. Sept. 2023
Dear guest,We thank you for your feedback!I would like to apologize for the negative experiences you had during your stay, I would have liked to contact you and learn more about your experience at the Temptation hotel, please do not hesitate to contact us directly. If you visit us again, come to us during your stay with all your concerns. As far as possible, we always try to accommodate our guests according to their preferences, because nothing matters more to us so that guests feel as comfortable and happy as possible.Regards,

10/10 – Hervorragend

Stephanie

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im September 2023
Antwort von Yisselle Z. am 9. Sept. 2023
Dear guest Stephanie,Thank you for taking the time for rating us on Expedia Community. It's a pleasure for us to know that you had a great vacation with us and you enjoyed our unique atmosphere to party and have fun. We are looking forward to host you once again soon.Sincerely,

10/10 – Hervorragend

Tracy

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Omg. What an experience we had..
Aufenthalt von 3 Nächten im August 2023
Antwort von Yisselle Z. am 6. Sept. 2023
Dear guest Tracy,Thank you for taking the time for rating us on Expedia Community. It's a pleasure for us to know that you had a great vacation with us and you enjoyed our unique atmosphere to party and have fun. We are looking forward to host you once again soon.Sincerely,

10/10 – Hervorragend

Anna

Aufenthalt von 5 Nächten im August 2023
Antwort von Yisselle Z. am 19. Sept. 2023
Dear guest Anna,Thank you for taking the time for rating us on Expedia Community. It's a pleasure for us to know that you had a great vacation with us and you enjoyed our unique atmosphere to party and have fun. We are looking forward to host you once again soon.Sincerely,

10/10 – Hervorragend

Lynette

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Loved my stay. It’s always fun and entertaining when you stay at an all inclusive resort that has nightly, themed parties.
Aufenthalt von 3 Nächten im August 2023
Antwort von Montse M. am 30. Aug. 2023
Dear Lynette,Thank you for rating your experience at Temptation Cancun Resort with 5 stars! We appreciate you taking the time to share your review with the EXPEDIA community. Not only meeting but also exceeding our guest’s expectations is our main goal and we're glad to know that we achieved this with you. We appreciate your comments regarding our entertainment, the activities, and the service provided by our staff. I'm sure that after your genuine comments and recommendations, many potential guests will make up their minds to choose Temptation as their vacation destination! We hope to have the pleasure of welcoming you in another Sexy Temptation experience. Kind regards, .

10/10 – Hervorragend

Katrice

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Me and my boyfriend everything about this hotel. The hospitality is beyond amazing. I definitely look forward to visiting again. I would highly recommend to friends and family. Also the food there is so good. Everythinggggggg was to our liking. This experience will be hard to top. The only I would say,I dont like is how early the pool close but other than that, amazing experience.
Aufenthalt von 3 Nächten im August 2023
Antwort von Mafer M am 22. Aug. 2023
Dear guest, Thank you for rating your experience at Temptation Cancun Resort with 5 stars! Not only meeting but also exceeding our guest’s expectations is our main goal and we're glad to know that we achieved this with you. We appreciate your comments regarding our facilities, the food, the activities, and the service provided by our staff. I'm sure that after your genuine comments and recommendations, many potential guests will make up their minds to choose Temptation as their vacation destination!We hope to have the pleasure of welcoming you in another Sexy Temptation experience. Kind regards,

6/10 – Okay

Odelis

Verbesserungswürdig: Sauberkeit, Personal & Service und Ausstattung
Aufenthalt von 3 Nächten im Juli 2023
Antwort von Yisselle Z. am 6. Sept. 2023
Dear valued guest Odelis,Thank you for staying at Temptation Cancun Resort. Your feedback is of vital importance for us since it lets us identify our opportunity areas, we would like to know in this case what we can improve, please share with us this information, we hope you can give us the opportunity to host you again and treat you as you deserve. Sincerely,

10/10 – Hervorragend

Jason

Aufenthalt von 4 Nächten im Juli 2023
Antwort von Yisselle Z. am 16. Aug. 2023
Dear guest Jason, Thank you for staying at The Tower byTemptation Cancun Resort and for the 5- bubble review! We truly appreciate the confidence you have deposited in our brand to spend the best time. On behalf of our team, we genuinely hope to have the opportunity to welcome you back again soon.Sincerely,

10/10 – Hervorragend

Nicolas J

Aufenthalt von 8 Nächten im Juli 2023
Antwort von Yisselle Z. am 6. Aug. 2023
Dear guest Nicolas, Thank you for staying at The Tower byTemptation Cancun Resort and for the 5- bubble review! We truly appreciate the confidence you have deposited in our brand to spend the best time. On behalf of our team, we genuinely hope to have the opportunity to welcome you back again soon.Sincerely,

10/10 – Hervorragend

Christopher

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
It was a Fantastic experience and we will be back
Aufenthalt von 7 Nächten im Juli 2023
Antwort von Yisselle Z. am 15. Juli 2023
Dear guest Christopher,Thank you for taking the time for rating us on Expedia Community. It's a pleasure for us to know that you had a great vacation with us and you enjoyed our unique atmosphere to party and have fun.We are looking forward to host you once again soon.Sincerely,

10/10 – Hervorragend

brad

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 5 Nächten im Juli 2023
Antwort von Natalia Del Pino am 13. Juli 2023
Dear Brad, Thank you for staying at The Tower byTemptation Cancun Resort and for the 5- bubble review! We truly appreciate the confidence you have deposited in our brand to spend the best time. On behalf of our team, we genuinely hope to have the opportunity to welcome you back again soon.Sincerely,

10/10 – Hervorragend

Joshua

Aufenthalt von 2 Nächten im Juni 2023
Antwort von Yisselle Z. am 27. Juli 2023
Dear guest Joshua, Thank you for staying at The Tower byTemptation Cancun Resort and for the 5- bubble review! We truly appreciate the confidence you have deposited in our brand to spend the best time. On behalf of our team, we genuinely hope to have the opportunity to welcome you back again soon.Sincerely,

6/10 – Okay

Alexis

Aufenthalt von 1 Nacht im Juni 2023
Antwort von Montse M. am 24. Juli 2023
Dear valued guest Alexis,Thank you for staying at Temptation Cancun Resort. Your feedback is of vital importance for us since it lets us identify our opportunity areas, we would like to know in this case what we can improve, please share with us this information, we hope you can give us the opportunity to host you again and treat you as you deserve. Best regards,

4/10 – Schlecht

Yesenia Rodriguez

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
👎
Aufenthalt von 4 Nächten im Juni 2023
Antwort von Yisselle Z. am 1. Juli 2023
Dear Yesenia,Your feedback is of vital importance for us since it lets us identify our opportunity areas, in order to improve our services, we would like to know more details about your stay, please share with us this information.We hope you can give us the opportunity to host you again and treat you as you deserve. Sincerely,

10/10 – Hervorragend

Marco

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Overall, it was a great stay. The staff are everything there. They make your stay unbelievably pleasant.
Aufenthalt von 4 Nächten im Juni 2023
Antwort von Yisselle Z. am 30. Juni 2023
Dear guest Marco,Thank you for take the time to leave us a comment regarding your stay in Temptation. Providing an exceptional service is our priority to make all our guest feel comfortable and in a really good atmosphere, we'll make sure to congratulate all our team and bring them your kind comments.We hope to see you soon again here!Sincerely,