2/10 – Ungenügend
Wendy K.
19. März 2023
Verbesserungswürdig: Sauberkeit
Could do better!!!
My friend and arrived at Kyle Gardens on Saturday 25/02/23 at 2pm, there were no one to greet us, the security guard did not speak English, after a couple of hours waiting in 31 degrees heat, someone finally came to see us, we later found out that a couple were still in our flat A1-03, dispite checking out is 11am. I found some of the flat owners rude to the Indian guest regarding the use off pool. I was shocked and upset with there remarks. Everyone is equal. Our room was never cleaned in the 3 weeks we stayed. The key lock had broken the 2nd week off our holiday, and even though I reported it, it was not fixed and only had padlock to lock front door. I would not stay at Kyle gardens again, because of the problems I have mentioned, but mostly because of the English home owners rude, treatment and actions against the Indian visitors, and I am a British citizen.
Wendy K.
Aufenthalt von 21 Nächten im Februar 2023