3 Außenpools, Liegestühle
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Bewertungen von Margaritaville Beach Resort Playa Flamingo

3.5 out of 5
Margaritaville Beach Resort Playa Flamingo
Flamingo Beach, Cabo Velas, Guanacaste

Bewertungen

8,6

Hervorragend

498 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
345 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 8 - Gut" "
100 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 6 - Okay" "
32 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
26 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,0/10

Sauberkeit

9,0/10

Personal & Service

8,2/10

Ausstattung

8,6/10

Zustand der Unterkunft

8,6/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Yves

Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 7 Nächten im April 2019
Antwort von Eric_Gutierrez am 11. Mai 2019
Dear Yves Thank you so much for your great review. We hope to see you again in the near future. Kind regards from the sunny Flamingo Beach. Eric Gutierrez Guests Services Director Margaritaville Beach Resort Costa Rica

8/10 – Gut

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Sehr schönes Hotel und super schöne Sonnenuntergänge verbracht.
Aufenthalt von 3 Nächten im April 2019
Antwort von Eric_Gutierrez am 1. Mai 2019
Vielen Dank für Ihre Bewertung.

8/10 – Gut

Andreas, München

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Perfekte Lage am Strand
Das Beste am Hotel ist die Lage, direkt am natürlich schönen Strand. Toller Pool mit Poolbar; Gute Restaurants, viel Auswahl beim Frühstück. Gute Freizeitangebote. Freundliches Personal. Eigenes KFZ von Vorteil, da außerhalb größerer Ortschaften gelegen
Aufenthalt von 3 Nächten im Januar 2018
Antwort von Eric_Gutierrez am 31. Jan. 2018
Vielen Dank für Ihre Bewertung.

10/10 – Hervorragend

Georg & Ilona, Südpfalz

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Sehr empfehlenswert, aber hohe Wellen
Das Preis-Leistungsverhältnis war in unserem Falle sehr gut. Tolles Zimmer mit Balkon, Pool- und teilweisem Meerblick. Schmackhaftes Essen, größtenteils a la carte, sehr freundliches Personal, super Cocktails. Leider waren die Wellen im Meer oft zu hoch zum Schwimmen. Das AI-System ist etwas schwierig zu durchschauen, da man oft unterschreiben muß und dann verunsichert ist, ob Zusatzkosten anfallen, was bei uns aber nicht der Fall war. Empfehlung: Baden am Playa Conchal, ca. 7km entfernt!!! Wer Tauchen möchte: Geht zu Pacific Coast Divers! (lieber nicht zum Deutschen...)
Aufenthalt von 6 Nächten im November 2017
Antwort von Eric_Gutierrez am 10. Dez. 2017
Vielen Dank für Ihre Bewertung.

6/10 – Okay

Verifizierter Reisender

Gut: Personal & Service
wer all-inklusive liebt, ist hier bestens aufgehoben. es gibt verschiedenste all-inklusive angebote. strand wird auf wunsch mit sonnenliegen bestückt und nur von einem strandweg vom hotel abgegrenzt. für paare mit kindern ist das hotel allerdings nicht geeignet.
Antwort von Eric G am 10. Feb. 2017
Vielen Dank für Ihre Bewertung.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Schönes Hotel und überaus freundliches Personal!!
Toller Aufenthalt der in sehr guter Erinnerung bleibt!!
Antwort von General Manager am 3. Sept. 2016
Danke

6/10 – Okay

MacOld

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
Costa Rica Tour
Der erste Eindruck war sehr gut. Koffer wurde in die Zimmer getragen. Das Zimmer war im Parterre und hatte einen starken beissenden Chlor Geruch, so dass die Augen tränden. Im Kühler befanden sich kein Getränke und die Obstschale war leer. Dies stellten wir nur fest, da unsere Freunde einen vollen Kühler und eine gefüllte Obstschale vorhanden. Ich habe beide Zimmer zuammengebucht.Im Bett waren in der Zwischendecke noch Haare vom Vorgänger. Das WLan funktioniert am ersten Tag mit etwas Glück, am zweitwn gar nicht mehr. Super war, dss der Starnd direkt vor dem Hotel ist. Beim Dessert gab es ei Eisbecher mit Büchsenfrüchten. Das Frühstück war sehr gut und reichhaltig. Bei nach der Abreise hatte niemand das Interesse die Koffer zum Auto zu tragen, schade.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Thank you for your rate.

8/10 – Gut

Guiselle

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We went in low season so there were only a few guests. The staff was wonderful. The breakfast had a number of choices, but was only average. The pool was great; however, it did close at 6 p.m. Overall, I enjoyed the stay.
Aufenthalt von 3 Nächten im Mai 2024

10/10 – Hervorragend

Jai, richardson

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great
Aufenthalt von 1 Nacht im April 2024
Antwort von Flory Soto/ Guest Service Ambassador. am 25. Mai 2024
Dear Jai,Thank you so much for your great review. We are so pleased to receive your positive feedback and will share it with our entire team. We are so pleased to read your family had a wonderful experience in our beautiful resort and we and hope to see you again soon. Kind regards from the sunny Flamingo Beach!

10/10 – Hervorragend

Cathy

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice resort. Rooms were nice and clean. Staff very friendly. Would definitely recommend this resort.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Flory Soto/ Guest Service Ambassador. am 20. Mai 2024
Dear Cathy,Thank you so much for your great review. We are so pleased to receive your positive feedback and will share it with our entire team. We are so pleased to read your family had a wonderful experience in our beautiful resort and we and hope to see you again soon. Kind regards from the sunny Flamingo Beach!

10/10 – Hervorragend

ERICK

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Small property needs some updating, but lovely and perfect for the family!
Aufenthalt von 7 Nächten im Mai 2024
Antwort von Flory Soto/ Guest Service Ambassador. am 20. Mai 2024
Dear Erick,Thank you so much for your feedback. We are so pleased to receive your feedback and will share it with our entire team. On behalf of the management, I have to inform you that we are working on your suggestions. We appreciate your staying with us and hope to see you again soon. Kind regards from the sunny Flamingo Beach!

8/10 – Gut

Mary

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Everything was great, except be sure you call when booking to make sure it’s all-inclusive. We had to pay an additional $1000 to add the all inclusivity which was frustrating.
Aufenthalt von 7 Nächten im Mai 2024

10/10 – Hervorragend

yoel

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The beach is dangerously, the water is wormy and clear but is not for people who do not know to swim or surfing
Aufenthalt von 7 Nächten im April 2024
Antwort von Flory Soto/ Guest Service Ambassador. am 16. Mai 2024
Dear Yoel,Thank you very much for your comments and for bringing to our attention the areas where we can improve our services. All our guests' comments are always welcome, both positive and negative; therefore, your feedback is very much appreciated. We are glad you enjoyed the rest of your visit, and we look forward to welcoming you back again as our guest in the future.Best regards from the sunny Flamingo Beach!

6/10 – Okay

David

Gut: Personal & Service
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Flory Soto/ Guest Service Ambassador. am 16. Mai 2024
Dear David,Thank you very much for visiting our hotel, we are very happy that you enjoyed your visit and we hope to see you again soon.Sincerely from sunny Flamingo Beach!

10/10 – Hervorragend

David Dawson

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We liked that it was the only resort on the beach at Playa Flamingo. No crowds on the beach at all. The staff was friendly and professional at all times.
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Flory Soto/ Guest Service Ambassador. am 14. Mai 2024
Dear David Dawson,Thank you so much for your great review. We are so pleased to receive your positive feedback and will share it with our entire team. We are so pleased to read your family had a wonderful experience in our beautiful resort and we and hope to see you again soon. Kind regards from the sunny Flamingo Beach!

10/10 – Hervorragend

peter

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Fantastic stay! Gonna definitely stay again. One of my best weeks I’ve experienced.
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Flory Soto/ Guest Service Ambassador. am 11. Mai 2024
Dear Peter,Thank you so much for your great review. We are so pleased to receive your positive feedback and will share it with our entire team. We are so pleased to read your family had a wonderful experience in our beautiful resort and we and hope to see you again soon. Kind regards from the sunny Flamingo Beach!

4/10 – Schlecht

Camille

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Be prepared for the staff to wake you up early beating on roofs as well as the really loud and annoying birds. The only thing good to eat was the burgers but take it back to your room unless you want to dine with raccoons. They clean your room everyday but the housekeeping tries to come at like 8am
Aufenthalt von 9 Nächten im April 2024
Antwort von Flory Soto/ Guest Service Ambassador. am 2. Mai 2024
Dear Camille,Thank you for taking the time to share your feedback with us. We are sorry to hear that your stay at our hotel did not meet your expectations. We value your comments and suggestions as they help us improve our service and facilities.We apologize for any inconvenience caused by different issues. We understand how these issues can affect your vacation experience and we take them very seriously.We have forwarded your concerns to the relevant departments, and we will work hard to address them as soon as possible. We hope you will give us another chance to welcome you back and show you our true hospitality and standards.

10/10 – Hervorragend

Troy

Gut: Personal & Service
Aufenthalt von 4 Nächten im April 2024
Antwort von Flory Soto/ Guest Service Ambassador. am 2. Mai 2024
Dear Troy,Thank you very much for visiting our hotel, we are very happy that you enjoyed your visit and we hope to see you again soon.Sincerely from sunny Flamingo Beach!

10/10 – Hervorragend

Rosanna A

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The stay at margaritaville was wonderful. The staff was very accommodating , the grounds were beautiful and the view was spectacular! Flora was very helpful and accommodating for all our needs. We will be sure to return to Margaritaville in Costa Rica !
Aufenthalt von 7 Nächten im April 2024
Antwort von Flora Soto/ Guest Service Ambassador. am 29. Apr. 2024
Dear Mrs. Appice,We are delighted to have been your chosen hotel during your recent travels to Costa Rica, it was truly a pleasure to serve you.We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you.We hope you choose to create more memories with us whenever your travels bring you back to Costa Rica!

10/10 – Hervorragend

caylie

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff were all so helpful and lovely to deal with, occasionally the poolside food was a bit slow but the staff was apologetic and did their best to get it to us as quickly as possible, check in was easy, and they got us to a clinic very quickly after hours when one of us had an accidental interaction with a sea urchin. Drinks were delicious and fast, not watered down in the least (quite the opposit lol), they were good to our kids, a really lovely few days of down time at the end of our trip. Also - husband forgot his wedding band and they went out of their way to get it back to us as quickly as they could - thank you!
Aufenthalt von 3 Nächten im April 2024
Antwort von Flora Soto/ Guest Service Ambassador. am 29. Apr. 2024
Dear Caylie,We are delighted to have been your chosen hotel during your recent travels to Costa Rica, it was truly a pleasure to serve you.We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you.We hope you choose to create more memories with us whenever your travels bring you back to Costa Rica!

10/10 – Hervorragend

Martin Christopher, Cambridge

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great place for ocean, white sand and sunsets.
Aufenthalt von 7 Nächten im April 2024
Antwort von Flory Soto/ Guest Service Ambassador. am 29. Apr. 2024
Dear Martin Christopher,Thank you so much for your great review. We are so pleased to receive your positive feedback and will share it with our entire team. We are so pleased to read your family had a wonderful experience in our beautiful resort and we and hope to see you again soon. Kind regards from the sunny Flamingo Beach!

6/10 – Okay

JOANNA

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
road outside the resort to go to the beach is crowded ( open parking for outsiders) and putdoor dining is right there so its very dusty. Limited entertainment. for a short stay its okay. Staffs are very good and helpful.
Aufenthalt von 4 Nächten im April 2024
Antwort von Flora Soto/ Guest Service Ambassador. am 29. Apr. 2024
Dear Joanna,Thank you so much for your feedback. We are so pleased to receive your feedback and will share it with our entire team. I should mention that our roads and beaches are public therefore during holidays or weekends in Costa Rica they are crowded.On behalf of the management, I have to inform you that we are working on your suggestions. We appreciate your staying with us and hope to see you again soon. Kind regards from the sunny Flamingo Beach!

6/10 – Okay

Patrick

Gut: Sauberkeit und Personal & Service
rode between property and beach should have sone beach chairs available for guests to use at beach
Aufenthalt von 4 Nächten im April 2024
Antwort von Flory Soto/ Guest Service Ambassador. am 9. Mai 2024
Hello,Thank you for your comment, your opinion is important to us.I must mention that the street is public, therefore it is not allowed to place chairs or umbrellas, that is why we offer beach chairs from our hotel

10/10 – Hervorragend

Brionna

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
good
Aufenthalt von 2 Nächten im April 2024
Antwort von Flory Soto/ Guest Service Ambassador. am 22. Apr. 2024
Dear Brionna,Thank you so much for your great review. We are so pleased to receive your positive feedback and will share it with our entire team. We are so pleased to read your family had a wonderful experience in our beautiful resort and we and hope to see you again soon. Kind regards from the sunny Flamingo Beach!

10/10 – Hervorragend

rosemary, Healdsburg

Aufenthalt von 1 Nacht im April 2024
Antwort von Flory Soto/ Guest Service Ambassador. am 9. Mai 2024
Dear Rosemary,Thank you very much for visiting our hotel, we are very happy that you enjoyed your visit and we hope to see you again soon.Sincerely from sunny Flamingo Beach!

10/10 – Hervorragend

Lawrence

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We came from another resort about 2 hours south and the first thing we noticed the place was alive. You heard people laughing and having fun. Flamingo beach is great, swimming and taking sunset walks. The staff tried the quests like long time friends. Overall we would rate it 5 stars.
Aufenthalt von 2 Nächten im April 2024
Antwort von Flory Soto/ Guest Service Ambassador. am 11. Apr. 2024
Dear Lawrence,We are delighted to have been your chosen hotel during your recent travels to Costa Rica, it was truly a pleasure to serve you.We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you.We hope you choose to create more memories with us whenever your travels bring you back to Costa Rica!

10/10 – Hervorragend

Walter, Council Bluffs

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The relaxed atmosphere of Margaritaville set the stage for a relaxing vacation. The staff was very committed to making it the best vacation. The food was surprisingly very good whether you did the a la carte or the buffet. The drinks were good and they had bottled water to drink. The beds and pillows were comfortable. The room was spacious with high ceilings, open concept and LVT flooring. The cleaning staff helped keep it clean. The proximity to the beach was nice. The sandy road that separated the resort from the beach provided the perfect place to run every morning. Make Margaritaville your next destination for food, fun, and sun!
Aufenthalt von 5 Nächten im März 2024
Antwort von Flory Soto/ Guest Service Ambassador. am 3. Apr. 2024
Dear Walter,We are delighted to have been your chosen hotel during your recent travels to Costa Rica, it was truly a pleasure to serve you.We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you.We hope you choose to create more memories with us whenever your travels bring you back to Costa Rica!

10/10 – Hervorragend

LUZ MARI, Palm Springs

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The location was very pretty, right at the beach. Staff was on point, very polite and attentive. A little far from the airport, an hour ride. Wish for the pool bar stay open a least to 9pm.
Aufenthalt von 4 Nächten im März 2024
Antwort von Flory Soto/ Guest Service Ambassador. am 2. Apr. 2024
Dear Luz Mari,Thank you so much for your feedback. We are so pleased to receive your feedback and will share it with our entire team. On behalf of the management, I have to inform you that we are working on your suggestions. We appreciate your staying with us and hope to see you again soon. Kind regards from the sunny Flamingo Beach!

6/10 – Okay

David

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit
The place was a little run down. Only three Dinner options. But it was still a very fun vacation. except for food poisoning that wrecked my last two days
Aufenthalt von 9 Nächten im Februar 2024
Antwort von Flory Soto/ Guest Service Ambassador. am 9. Mai 2024
Dear David,Thank you for taking the time to share your feedback with us. We are sorry to hear that your stay at our hotel did not meet your expectations. We value your comments and suggestions as they help us improve our service and facilities.We apologize for any inconvenience caused by different issues. We understand how these issues can affect your vacation experience and we take them very seriously.We have forwarded your concerns to the relevant departments, and we will work hard to address them as soon as possible. We hope you will give us another chance to welcome you back and show you our true hospitality and standards.

10/10 – Hervorragend

Jacqueline Anne, Simpsonville

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff were super friendly. The property was kept clean. Food was excellent!
Aufenthalt von 6 Nächten im März 2024
Antwort von Flory Soto/ Guest Service Ambassador. am 23. März 2024
Dear Jacqueline,We are delighted to have been your chosen hotel during your recent travels to Costa Rica, it was truly a pleasure to serve you.We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you.We hope you choose to create more memories with us whenever your travels bring you back to Costa Rica!

8/10 – Gut

Sandra T

Mit einer Gruppe gereist
Gut: Sauberkeit und Ausstattung
It was noisy at sunrise because of the birds, not much you can do about that. Not close enough to other activities. The food was wonderful, but service was a bit slow.
Aufenthalt von 4 Nächten im März 2024
Antwort von Flory Soto/ Guest Service Ambassador. am 23. März 2024
Dear Sandra T,Thank you so much for your feedback. We are so pleased to receive your feedback and will share it with our entire team. On behalf of the management, I have to inform you that we are working on your suggestions. We appreciate your staying with us and hope to see you again soon. Kind regards from the sunny Flamingo Beach!

10/10 – Hervorragend

james

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great place for a quiet and relaxing experience. Great for families.
Aufenthalt von 7 Nächten im März 2024
Antwort von Flory Soto/ Guest Service Ambassador. am 23. März 2024
Dear James.,Thank you so much for your great review. We are so pleased to receive your positive feedback and will share it with our entire team. We are so pleased to read your family had a wonderful experience in our beautiful resort and we and hope to see you again soon. Kind regards from the sunny Flamingo Beach!

6/10 – Okay

Yulya

Gut: Sauberkeit und Personal & Service
Aufenthalt von 6 Nächten im Januar 2024
Antwort von Flory Soto/ Guest Service Ambassador. am 18. März 2024
Dear Yulya,Thank you very much for visiting our hotel, we are very happy that you enjoyed your visit and we hope to see you again soon.Sincerely from sunny Flamingo Beach!

8/10 – Gut

Susan Marie

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
The pool area was nice and the proximity to the beach is excellent. The breakfast included with our plan was very good. All interactions with the staff were wonderful. Unfortunately, they do not clean shared areas as often as they should. The pool deck tables were sticky and not cleaned as well as areas of the concrete that were dirty and not cleaned at all during the 8 days we were there. Hallway stairs had dirt and spots where things had dripped for days. Windows in our rooms were filthy and no longer have locks on them. Electricity went on and off and when I woke up one night there was no running water at any of the faucets or the toilet. With proper maintenance it could still be a nice resort but it seems they are just letting it go. We've stayed at this resort in the past and it was noticeably more rundown this time.
Aufenthalt von 8 Nächten im Februar 2024
Antwort von Flory Soto/ Guest Service Ambassador. am 12. März 2024
Susan Marie,Thank you for taking the time to share your feedback with us. We are sorry to hear that your stay at our hotel did not meet your expectations. We value your comments and suggestions as they help us improve our service and facilities.We apologize for any inconvenience caused by different issues. We understand how these issues can affect your vacation experience and we take them very seriously.We have forwarded your concerns to the relevant departments, and we will work hard to address them as soon as possible. We hope you will give us another chance to welcome you back and show you our true hospitality and standards.

4/10 – Schlecht

steven jonathan

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The only problem I had and it was a big one, when we checked into the hotel, I asked if they were full, they said they 10 rooms left, I asked please give me the best one you have left. They have a known problem with a compressor/ air conditioning unit that makes a loud sound all night. and they put us right next door to compressor. We were awakened all night. not very happy. we went down in the morning and they moved us to another room, they are very aware of this issue with the noise. I would like half of my money back for one night
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Flory Soto/ Guest Service Ambassador. am 18. März 2024
Dear Mr. Steven,Thank you for taking the time to share your feedback with us. We are sorry to hear that your stay at our hotel did not meet your expectations. We value your comments and suggestions as they help us improve our service and facilities.We apologize for any inconvenience caused by different issues. We understand how these issues can affect your vacation experience and we take them very seriously.We have forwarded your concerns to the relevant departments, and we will work hard to address them as soon as possible. We hope you will give us another chance to welcome you back and show you our true hospitality and standards.

8/10 – Gut

Steven

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
The room was dated. They do not seem to be keeping up with maintenance or refreshing the rooms. Water damage was apparent in the bathroom. The tub was not level resulting in water runoff from the front and back onto the bathroom floor. The gym was nice but it too was old with non working or excessive wear and tear on the aerobic equipment.
Aufenthalt von 5 Nächten im Februar 2024
Antwort von Flory Soto/ Guest Service Ambassador. am 9. März 2024
Dear Steven.Thank you for taking the time to share your feedback with us. We are sorry to hear that your stay at our hotel did not meet your expectations. We value your comments and suggestions as they help us improve our service and facilities.We apologize for any inconvenience caused by different issues. We understand how these issues can affect your vacation experience and we take them very seriously.We have forwarded your concerns to the relevant departments, and we will work hard to address them as soon as possible. We hope you will give us another chance to welcome you back and show you our true hospitality and standards.

10/10 – Hervorragend

Diane B

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Margaritaville all-inclusive was very laid back and the staff could not have been more accommodating. My boyfriend and I went for my 60th birthday and he proposed on that day. He had arranged (with Rosaria) for a photographer (Paola and Kevin) and a sunset dinner on the beach (Eduardo and the cooking staff). They catered to our vegan diets and the food was fabulous. We will now make this place our destination wedding venue!!!
Aufenthalt von 7 Nächten im Februar 2024
Antwort von Flory Soto/ Guest Service Ambassador. am 4. März 2024
Dear Diane,We are delighted to have been your chosen hotel during your recent travels to Costa Rica, it was truly a pleasure to serve you.We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you.We hope you choose to create more memories with us whenever your travels bring you back to Costa Rica!

10/10 – Hervorragend

Maurico Rojas

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Antwort von Flory Soto/ Guest Service Ambassador. am 2. März 2024
Estimado Mauricio,Muchas gracias por visitar nuestro hotel, estamos muy contentos de que haya disfrutado de su visita y esperamos volver a verle pronto.¡Atentamente desde la soleada playa Flamingo!

8/10 – Gut

Paulina

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Amazing experience! Only issues were water and electricity would randomly go out in the middle of the night, but it might be just an island thing.
Aufenthalt von 5 Nächten im Februar 2024
Antwort von Flory Soto/ Guest Service Ambassador. am 1. März 2024
Dear Paulina,Thank you so much for your feedback. We are so pleased to receive your feedback and will share it with our entire team.At the beginning of the week, the main pipe that generates water to the hotel burst, and that is why there was a lack of water in the hotel. They were rationing at night when they were doing the repair.We apologize for the inconvenience, but it was a matter beyond our control, we hope for your understanding in this matter.

10/10 – Hervorragend

David

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Loved it and everyone was very helpful. Will be back for sure
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Flory Soto/ Guest Service Ambassador. am 28. Feb. 2024
Dear David,Thank you so much for your great review. We are so pleased to receive your positive feedback and will share it with our entire team. We are so pleased to read your family had a wonderful experience in our beautiful resort and we and hope to see you again soon. Kind regards from the sunny Flamingo Beach!

10/10 – Hervorragend

Karla

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful beach, friendly staff. Food is excellent
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Flory Soto/ Guest Service Ambassador. am 21. Feb. 2024
Dear Karla,Thank you very much for visiting our hotel, we are very happy that you enjoyed your visit and we hope to see you again soon.Sincerely from sunny Flamingo Beach!

8/10 – Gut

Josh & Kim

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit und Personal & Service
We traveled here for 4 nights with kids age 5-14. We did the all inclusive option. The beach location was nice. It was a public beach so no resort chairs or umbrellas were available. We felt safe here with children. Most of the food was just ok except the Italian restaurant was excellent. Food options were limited and quite slow. Drinks were great. Staff and service were excellent. The property was fairly small and there weren’t a lot of food or shopping options within walking distance. The rooms needed some upkeep, toilet was broken, air conditioning didn’t keep room very cool. Beds and pillows were not comfortable. Room was always very clean though. Overall, I’d give it an average rating.
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Flory Soto/ Guest Service Ambassador. am 21. Feb. 2024
Dear Josh y Kim,We are delighted to have been your chosen hotel during your recent travels to Costa Rica, it was truly a pleasure to serve you.We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you.We hope you choose to create more memories with us whenever your travels bring you back to Costa Rica!

6/10 – Okay

Jorge

Gut: Personal & Service und Zustand der Unterkunft
nice place by the beach but transportation is very limited and expensive
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Flory Soto/ Guest Service Ambassador. am 18. Feb. 2024
Dear Jorge,Thank you so much for your feedback. We are so pleased to receive your feedback and will share it with our entire team. On behalf of the management, I have to inform you that we are working on your suggestions. We appreciate your staying with us and hope to see you again soon. Kind regards from the sunny Flamingo Beach!

6/10 – Okay

Lawrence

Aufenthalt von 3 Nächten im Februar 2024
Antwort von Flory Soto/ Guest Service Ambassador. am 23. März 2024
Dear Lawrence,Thank you very much for visiting our hotel, we are very happy that you enjoyed your visit and we hope to see you again soon.Sincerely from sunny Flamingo Beach!

10/10 – Hervorragend

seth, naples

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
A-PLUS
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Flory Soto/ Guest Service Ambassador. am 16. Feb. 2024
Dear Seth,Thank you very much for visiting our hotel, we are very happy that you enjoyed your visit and we hope to see you again soon.Sincerely from sunny Flamingo Beach!

4/10 – Schlecht

William

Verbesserungswürdig: Zustand der Unterkunft
This place is totally underwhelming. It was a disaster from checkin to checkout. Jimmy would be appalled at how his dream is being carried out.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Flory Soto/ Guest Service Ambassador. am 16. Feb. 2024
Dear William,Thank you for taking the time to share your feedback with us. We are sorry to hear that your stay at our hotel did not meet your expectations. We value your comments and suggestions as they help us improve our service and facilities.We apologize for any inconvenience caused by different issues. We understand how these issues can affect your vacation experience and we take them very seriously.We have forwarded your concerns to the relevant departments, and we will work hard to address them as soon as possible. We hope you will give us another chance to welcome you back and show you our true hospitality and standards.

8/10 – Gut

Adriana

Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
On the beach
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Flory Soto/ Guest Service Ambassador. am 11. Feb. 2024
Dear Adriana,Thank you very much for visiting our hotel, we are very happy that you enjoyed your visit and we hope to see you again soon.Sincerely from sunny Flamingo Beach!

4/10 – Schlecht

Miriam

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
The property is need of several upgrades especially the lift for the special needs guest. Everyday there was an issue with the lift. I had to use the lift because I was there with my disabled son. The property also showed and gave special privileges to certain guests as to bringing food out of the restaurant in a to-go boxes, with I’m sure no questions asked. I took pictures of the special guest that were given special privilege to take to go boxes from the restaurant. They had on every color of the arm wrist which were orange, bluish-green and white. When I asked the first time for a to go box, I was told” I will do it this time” Sometimes i brought my son down to the restaurant and sometimes to make my stay easier on me I would feed him the room. After being told this time, is the reason I took pictures and saw several other guest that were given special privileges to take to-go plates and hundred percent sure that they wasn’t told “this time” I spoke with the guest manager regarding my issues as to the lift for the special needs guest and being given a hard time as to taking to go plates out the restaurant. She stated that is the resort policy not to take to-go plates out of the restaurant. Not knowing that I had already taken pictures of the guest that were given special privileges. She state that would let the staff know that it was okay for me to take the to-go plate, again I had already seen other special privilege guest taken them. I take vacations to try and relax
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Flory Soto/ Guest Service Ambassador. am 16. Feb. 2024
Dear Miriam,Thank you for taking the time to share your feedback with us. We are sorry to hear that your stay at our hotel did not meet your expectations. We value your comments and suggestions as they help us improve our service and facilities.We apologize for any inconvenience caused by different issues. We understand how these issues can affect your vacation experience and we take them very seriously.We have forwarded your concerns to the relevant departments, and we will work hard to address them as soon as possible. We hope you will give us another chance to welcome you back and show you our true hospitality and standards.

6/10 – Okay

Blake

Gut: Sauberkeit
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Flory Soto/ Guest Service Ambassador. am 7. Feb. 2024
Dear Blake, Thank you very much for visiting our hotel, we are very happy that you enjoyed your visit and we hope to see you again soon.Sincerely from sunny Flamingo Beach!