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Bewertungen von Arts Factory Lodge

2 out of 5
Arts Factory Lodge
Skinners Shoot Road, Byron Bay, NSW

Bewertungen

7,4

Gut

57 von insgesamt 223 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
78 von insgesamt 223 Gästebewertungen haben eine Bewertung von 8 - Gut" "
51 von insgesamt 223 Gästebewertungen haben eine Bewertung von 6 - Okay" "
22 von insgesamt 223 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
15 von insgesamt 223 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

6,8/10

Sauberkeit

8,0/10

Personal & Service

7,0/10

Ausstattung

6,8/10

Zustand der Unterkunft

8,4/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Franziska

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Dezember 2023

4/10 – Schlecht

Martina

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit
Toilette und Dusche warn schmutzig. Es war voll belegt, da hilft es schon diese Gemeinschaftseinrichtungen mehrfach zu reinigen. Die Unterkunft liegt etwas außerhalb des Zentrums.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great !!
A hostel in the middle of the forest.. music and lovely people everywhere. 10 min walk to Byron Bay centre. We had a really good time !
Aufenthalt von 1 Nacht im Februar 2019
Antwort von supervisor am 23. Feb. 2019
Hello! Thanks for the great review! We are so lucky to be located on such a beautiful property, and to have such interesting, talented guests and staff which adds to the great vibes that we aim for here...and it certainly sounds like you felt this! We look forward to your next visit and hope you enjoy the rest of your time in Australia! Much love and happy travels! The Arts Factory

4/10 – Schlecht

Ingo

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Sehr kleine Zimmer
Zimmer sind sehr klein, unuebertrieben kann man sogar von einer Gefaengniszelle sprechen. Ansonsten ist die Hostelanlage OK, wuerden aber aufgrund der Unterkunft und dem schlechten Preis-Leistungsverhaeltnis dies Arts Factory in Byron Bay nicht noch einmal waehlen.

6/10 – Okay

Zoe

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Luciano

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Everything was great. Highly recommended. Will return. Toilets could be cleaner as my only gripe.
Aufenthalt von 5 Nächten im Januar 2024

2/10 – Ungenügend

Caitlyn

Mit dem Partner gereist
Verbesserungswürdig: Ausstattung
ew! worst place ever stayed nothing about it was nice, the bathrooms were vile plasters, mud and hair all over the floors. the room didn’t have an aircon so it was like being in a sauna there was a fan in one corner that you couldn’t move and it just blew out hot air, the bed was rock solid! the kitchen was a mess! if you have a car the parking lot was full of pot holes! it’s about 20 mins walk to the beach
Aufenthalt von 7 Nächten im Januar 2024

10/10 – Hervorragend

WEI-FEN

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft

6/10 – Okay

Dean

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
Oil squeaky doors...how can staff not hear them! Bathrooms and Kitchens (due to sloppy customers and food bandit turkeys) need to be checked/cleaned more often.
Aufenthalt von 2 Nächten im November 2023

10/10 – Hervorragend

Sara

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Oktober 2023

4/10 – Schlecht

Molly

Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Do not recommend
Myself and a friend decided to stay in the Arts Factory, for a two day stay in Byron Bay. We have been travelling Australia for 4 weeks at this stage and when we turned up we received weird looks, I assume this was due to not looking a certain way, and having suitcases. The hostel is located among a significant amount of greenery (almost forest-like) and is at the end of a road with no street lights, which is very unnerving when walking home late at night. As a result, a car leaving the hostel during the night proceeded to beep and scream at myself and my friend when we were walking home alone in the dark. We stayed in the Cosy Corner, and this was a private room with a sitting room attached. Upon checking in, we noticed that this room was unclean with chewing gum on several walls, dirty sofa, dirty curtains and a bathroom which had mould and no hand soap present. When we entered this room, someone attempted to open the sitting room door, which was very unsettling and the curtains do not close properly, leaving you visible from the bed. This level of cleanliness followed into the shared bathrooms, which were covered in urine. We made the decision to vacate the hostel a night early and rearranged our trip to leave Byron Bay, a day earlier, as this experience tainted our view of Byron Bay as a location. Luckily, the manager agreed to issue a refund for this extra night which we did not stay, which was appreciated. However, I would not recommend staying here
Aufenthalt von 2 Nächten im September 2023

6/10 – Okay

Claudie

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
The forest setting was beautiful but the filth especially in the way that soiled toilet paper was visible on a tour that I took of the camping area. I was trying to run away from the horrible doof music that was playing on my first night there. It was a shame to spoil the quiet with such rubbish. The last night music offering was better. The staff were willing to refund me my money but last minute didn’t so I had to put up with an isolated filthy place. I will not be booking accommodation with you again !
Aufenthalt von 2 Nächten im September 2023

2/10 – Ungenügend

Fabian

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Dirty kitchen, dirty and stinky room, dirty fridge, noise and loud people, no control by the staff, people smokes on kitchen and dining area. Terrible stay. its owned by nomads.
Aufenthalt von 2 Nächten im August 2023

10/10 – Hervorragend

Mathilde

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful hostel with good vibes, the room was perfectly clean, quiet during the night, the bathrooms were ok, the shared kitchen is big, well equipped and pretty clean ! Very hippie vibes, a little bit to much for me but it’s very personal :)
Aufenthalt von 1 Nacht im August 2023

8/10 – Gut

Jacqui

Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
My first experience at a backpackers - enjoyed the vibe and the staff were super helpful. The cafe has excellent coffee (that’s coming from a Melbourne coffee snob) and breaky at affordable prices.
Aufenthalt von 3 Nächten im Juli 2023
Antwort von Arts factory team am 3. Aug. 2023
Hey Legend,Thanks so much for your awesome review, we really appreciate the time you took to write it. We are over the moon that you enjoyed your stay here and hope that its even better for you next time!Thanks so much,Arts Team

10/10 – Hervorragend

David

Gut: Sauberkeit und Zustand der Unterkunft
The staff was unreal and the environment was really good just had good time
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Arts Team am 21. Juli 2023
Hi David, Thanks so much for your epic review, it means so much to us! We hope that you enjoyed Byron as much as you enjoyed our hostel, and wish you all the best in your future travels!Thanks again,Arts Team

8/10 – Gut

Nathalie

Gut: Sauberkeit
Aufenthalt von 3 Nächten im Juli 2023
Antwort von Arts Team am 13. Juli 2023
Hi Nathalie, Thanks so much for leaving us a review, it means the world to us!We hope that you had a great time in Byron Bay and that your trip overall is fantastic. Many thanks,Arts Team

2/10 – Ungenügend

Ryan

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Everywhere was dirty and unclean. Got bitten in the night.

8/10 – Gut

Patricia

Aufenthalt von 4 Nächten im April 2023

8/10 – Gut

Robert

Gut: Personal & Service und Zustand der Unterkunft
The toilets could be cleaned a bit more - not sure how often they were but it doesn't take much for them to get grubby being a backpackers
Aufenthalt von 5 Nächten im April 2023

6/10 – Okay

craig

Aufenthalt von 2 Nächten im Februar 2023

4/10 – Schlecht

Matthew

Gut: Personal & Service

8/10 – Gut

Luciano

Mit der Familie und kleinen Kindern gereist, Mit dem Partner gereist, Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Fantastic loved everything and would stay again! Only had one issue - needed cleaner toilets / bathroom
Antwort von Arts Factory am 13. Jan. 2023
Hey Luciano, Thanks so much for your review, its super helpful for us! We hope that you enjoyed your time in Byron Bay and get to return soon!Thanks again,Arts Team

8/10 – Gut

WING YAN

Mit einer Gruppe gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
A good stay with reasonable price. Good location if you go there by coach. Have own lounge. You can drop your bags before check-in and after checkout. Staffs are nice.
Aufenthalt von 1 Nacht im November 2022

2/10 – Ungenügend

Jason

Aufenthalt von 1 Nacht im Oktober 2022

4/10 – Schlecht

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Filthy, disappointing, not worth the money
Reception staff were friendly & helpful, location was pretty good but for the price there are so many other places closer to town that would cost around the same. The hostel was filthy, the floors were covered in dust & dirt constantly, the bathroom was cleaned once in the week we were there, the kitchen was absolutely disgusting, bins overflowing, old food sitting out stuck to the sides & dirty plates and pans just sitting in the sink… it would have been fine for a night or 2 but after that we were fed up. No aircon as advertised - just a fan in the room stuck facing the floor… the lights didn’t work in the room either! Wifi barely worked & in the room even the 4G signal was poor. Pool wasn’t cleaned once in the week we were there & full of leaves & debris. Other guests left empty cans/bottles/rubbish around in the communal areas so it was difficult to enjoy the creek view being surrounded by mess… Hugely disappointed as I was looking forward to Byron Bay but the hostel kind of ruined it for me…
Aufenthalt von 5 Nächten im Oktober 2022
Antwort von Arts Team am 20. Okt. 2022
Hey Legend, Thanks for your feedback. We are so sorry that it wasn't up to our usual standard for you. We clean everything Daily, however obviously our cleaning standards have slipped. We don't have Aircon anywhere, and don't advertise this - however we will be checking all of our listings to make sure that it is not being falsely advertised by a tertiary company. We hope that you got to enjoy Byron outside of this poor experience and would like to apologize again for your bad stay. Thanks again,Arts Team

8/10 – Gut

Clara

Gut: Personal & Service
Helpful staff, vibrant atmosphere,
Helpful efficient reception staff, helping me to find a bed in different rooms for the remaining three nights when I had problem with the room for the first night. Vibrant atmosphere, with some organised daily activities. Bed was fairly comfortable. Toilet and shower were tidy and reasonably clean.
Aufenthalt von 4 Nächten im Oktober 2022
Antwort von Arts Team am 17. Okt. 2022
Hi Clara, Thanks so much for your awesome review, we are over the moon that you enjoyed it here and that our staff were excellent for you! We hope that you get to come back again soon!Thanks again,Arts Team

2/10 – Ungenügend

Frederick

Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Worst night’s sleep I have ever had - guests being very loud and noisy at 1:30am. Shower facilities not very clean and furballs floating around in the room under beds and behind the fridge. Couldn’t wait to get out of there
Aufenthalt von 1 Nacht im September 2022
Antwort von Arts Team am 17. Okt. 2022
Hi Frederick,Thanks so much for taking the time to leave us a review, it means so much to us! We are so sorry that your stay was not up to scratch, we are working hard to improve our standards, however sometimes things get missed. We hope that we can prove ourselves better if you ever get to stay with us again. Many thanks,Arts Team

10/10 – Hervorragend

Dushyant

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was mostly non-family accommodation but even with my toddler, we had fun. Location was great.
Aufenthalt von 2 Nächten im September 2022
Antwort von Arts Team am 12. Okt. 2022
Hey Legend, Thanks so much for your awesome review! We are primarily a backpackers lodge and dont usually accept any under 18's, however we are over the moon that you enjoyed it here regardless of this. We hope that you get to come back to sunny Byron sometime again!Thanks,Arts Team

8/10 – Gut

Rui

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything was excellent, the painting was lovely, apart from a small down side which was that the property was not sound proof and it was very noisy at night.
Aufenthalt von 1 Nacht im September 2022
Antwort von Arts Team am 12. Okt. 2022
Hey Legend, Thanks so much for your awesome review, it means so much to us! We have staff on all night to keep the noise low, but we are sorry that they didn't work out during your stay. We will look into this to make sure that it is up to standard again as soon as possible. Thanks again,Arts Team

10/10 – Hervorragend

Kristabelle

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was a lovely stay
Aufenthalt von 1 Nacht im September 2022
Antwort von Arts Team am 12. Okt. 2022
Hi Kristabelle, Thanks so much for your amazing review, it means so much to us! We hope that you enjoyed your time in Byron and get to come back sometime soon!Thanks again,Arts Team

10/10 – Hervorragend

Kerri

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Loved the different atmosphere it was fun and will be back
Aufenthalt von 1 Nacht im Juni 2022

8/10 – Gut

Dave

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Tucked away in a quiet part of Byron.... yet a short stroll to everything Great vibe & the Talent Show downstairs was actually good! Large kitchen where many can prep own food together. Nice little cafe. My ONLY issue... I could not get Telstra phone or phone internet to work in my private room (9 downstairs), not in most common area either Only in the carpark.... so as I was WFH 0700 - 1500.... I spent most of my time in my van & not the room I paid for A simple enough fix!
Aufenthalt von 1 Nacht im Juni 2022

6/10 – Okay

Cristina

Mit einer Gruppe gereist
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Arts Factory Lodge has seen better times, the facilities and rooms are in need of a revamp. On the positive, staff were all friendly and accommodating.
Aufenthalt von 3 Nächten im Mai 2022
Antwort von Arts Factory am 19. Mai 2022
Hi Christina, Thanks so much for taking the time to leave us a review, it means so much to us to help us improve and hear what people do and don't like. We are happy that you liked our staff and they made you feel at home, however we realize there is always work to be done to keep the standards high. We are working super hard to get as much of this done as we can and hope that you can give us another chance one day. Warmest regards, Arts Factory Team

10/10 – Hervorragend

Lorris

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Super séjour
Super séjour, très bonne ambiance, pleins de chanteurs, assez propre. Je recommande
Aufenthalt von 2 Nächten im Februar 2022

10/10 – Hervorragend

Fiona

Aufenthalt von 1 Nacht im Januar 2022

4/10 – Schlecht

Luke

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im November 2021

10/10 – Hervorragend

Lawrence

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
After a long series of lockdowns I was going a bit stir crazy, so a quick and close getaway sounded like a great idea. I arrived to the Arts Factory and instantly I was surrounded by a breath of fresh air. The warm welcoming community spirit of the backpacker community whisked me away and transported me to the times of international free travel. Once again I was socialising with people from all over the world, the most kind hearted, considerate and accepting group of people who are still living the dream. I recommend anyone who is sick and tired of dealing with the opinions, politics and restrictions of this pandemic go book yourself in and embrace the individualist yet accepting culture that the people at the Arts Factory have retained.
Aufenthalt von 1 Nacht im Oktober 2021

10/10 – Hervorragend

Andrew

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juni 2021

2/10 – Ungenügend

Verifizierter Reisender

Aufenthalt von 1 Nacht im März 2021

2/10 – Ungenügend

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was terribly dirty, I was bitten by a spider in bed, the private room was like a cell, no aircon just a rusty fan. Noisy, I was woken up to five times each night by cars, people, music and more. Never again.
Aufenthalt von 4 Nächten im März 2021
Antwort von reece am 10. März 2021
I am very sorry to hear that you didn't enjoy your stay, I hope that you had an awesome time here in Byron Bay in any case, enjoy the rest of your travels

6/10 – Okay

Verifizierter Reisender

Mit dem Partner gereist
Verbesserungswürdig: Ausstattung
Very eclectic and diverse community. 24hrs party place. Loud and boisterous.
Aufenthalt von 1 Nacht im November 2020

6/10 – Okay

Gregory

Mit einer Gruppe gereist
Verbesserungswürdig: Komfort des Zimmers
Backpackers
Essentially this is just a backpackers lodge which has appeal to that market. As such it was an interesting experience to stay there but only for a short stay.
Aufenthalt von 3 Nächten im Oktober 2020

2/10 – Ungenügend

Wayne, Bilinga

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Worst place I have ever stayed never going back or would I recommend it to any one the smell the noise the facilities are all apauling place should be condemned
Aufenthalt von 1 Nacht im Juni 2020
Antwort von Anna am 14. Juni 2020
Hi Wayne, so sorry to hear about your bad experience in our hostel. Please know that we're available at reception 24/7 if something is wrong during your stay so we can help you fix any trouble you experience. If you want you can always email us to elaborate on what was wrong so we can help you and/or make sure it doesn't happen again.

10/10 – Hervorragend

Flick, SWR

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Awesome vibe and energy. Great food and bery clean amenities
Aufenthalt von 1 Nacht im Januar 2020
Antwort von supervisor am 12. Jan. 2020
Hello Flick! Thank you for this awesome review and 5 star rating! We are stoked that you enjoyed our great vibe and facilities! We hope that we get the pleasure of seeing you again soon :) Much love, The Arts Factory team

10/10 – Hervorragend

Verifizierter Reisender

Gut: Personal & Service
Thank you for helping me!! I love it a lot!
Aufenthalt von 1 Nacht im Januar 2020

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2019

8/10 – Gut

Ninna

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Clean dorms, very hot. Toilet fine, bath flooded. But i good recoment it, i had a good time.
Aufenthalt von 3 Nächten im Dezember 2019
Antwort von supervisor am 5. Jan. 2020
Hello Ninna, Thank you for taking the time to leave us a review of your stay! Thank you for your feedback regarding the bathrooms and dorms :) We are very happy that you had a great stay and we hope to see you again soon! Much love, The Arts Factory team

10/10 – Hervorragend

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Chilled atmosphere, awesome staff very friendly,hot showers and heaps of facilities, games and great food at the cafe. I will be keen for a longer stay in the future
Aufenthalt von 2 Nächten im Dezember 2019
Antwort von supervisor am 28. Dez. 2019
Hello, Thank you for taking the time to leave us such a great review of your stay! We are so happy to hear that you enjoyed so many aspects of your time with us and we look forward to seeing you here again soon :) Much love, The Arts Factory team

6/10 – Okay

B

Gut: Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Sauberkeit
Very social and comfortable
Interesting vibe, lots going on at the lodge and can see why it’s so popular. We had a private room with tea & coffee and it was pretty nice. The bathrooms were not in a great state which you’d expect from a busy hostel but 2 blocked toilets for a good portion of the day. One fridge was out so everyone’s food was crammed into the two remaining ones, not helped by leaking liquids on the top shelf running into everyone else’s food, but that’s more a guest comment than the hostel. The staff were great and it was awesome to have a shuttle to the bus stop!
Aufenthalt von 1 Nacht im Dezember 2019
Antwort von supervisor am 15. Dez. 2019
Jax Van de Scheur 3:09 PM (3 minutes ago) to me Hello, Thank you for taking the time to leave us this feedback for your stay. We always really appreciate feedback from guests (positive and negative) as this is a great way for us to improve on our hostel. We are very happy to hear that you enjoyed our vibes and your room! In regards to the bathrooms, we do clean them multiple times a day. However with so many guests (as you mentioned) it can get a bit harder to stay on top of this, so your feedback is really appreciated and we will look further into this. And in regards to the fridge breaking, we understand that this was made things a bit difficult, however we have ordered a new one and it will be arriving shortly. So this is almost resolved! But we want to thank you for being so understanding :) We hope you enjoy the rest of your travels and thank you again! Much love, The Arts Factory team