Sehr geehrter Andreas, vielen Dank für Ihre Bewertung. Wir haben sehr gerne gelesen, dass es Ihnen bei uns gut gefallen hat und Sie einen schönen Aufenthalt hatten. Bitte beachten Sie, dass sich unsere Preise bezüglich der Extragebühren für Hunde im Durchschnitt der Umgebung befinden. Nichtsdestotrotz bedanken wir uns recht herzlich für Ihren Besuch und freuen uns über Ihre netten Worte zu unserem freundlichen Personal. Wir hoffen, Sie auch in der Zukunft wieder bei uns begrüßen zu können. Freundliche Grüße, Alvaro Gredilla, Hoteldirektor

Dear Oliver, Thanks for this rating. We are sorry that not everything was to your satisfaction. We would love to know what would have made your stay even better. We look forward to the pleasure of seeing you again in the future. Kind regards, Alvaro Gredilla, General Manager

Sehr geehrter Bodo. Vielen Dank für Ihren Kommentar zu unserem Hotel. Wir haben sehr gerne gelesen, dass es Ihnen bei uns insgesamt gut gefallen hat und Sie einen schönen Aufenthalt bei uns hatten. Hinsichtlich der Parksituation können wir Ihnen mitteilen, dass es tatsächlich besser ist, das Gepäck vor dem Hotel auszuladen. Dadurch ersparen Sie sich die Unannehmlichkeit, mit dem Gepäck den Berg hochzulaufen. Hoffentlich entscheiden Sie sich auch in der Zukunft wieder für uns. Freundliche Grüße, Alvaro Gredilla, Hoteldirektor

Sehr geehrter Manfred, wir danken ihnen für Ihr Feedback. Wir haben gerne gelesen, dass Sie Ihren Aufenthalt bei uns sehr genossen haben. Unser gesamtes Team bedankt sich sehr herzlich für Ihr Lob. Gern würden wir Sie eines Tages wieder bei uns begrüßen. Alvaro Gredilla, Hoteldirektor

Dear Guest, thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Hotel Manager.

Sehr geehrter Kunde, vielen Dank für Ihre positive Bewertung. Wir hoffen, Sie bald wieder in unserem Hotel begrüßen zu dürfen. Mit freundlichen Grüßen. Der Hotelmanager.

Sehr geehrter Kunde, vielen Dank für Ihre positive Bewertung. Freundliche Grüße. Der hotelmanager.

Sehr geehrter Kunde, vielen Dank für Ihre positive Bewertung. Freundliche Grüße. Der hotelmanager.

Sehr geehrter Kunde, vielen Dank für Ihre positive Bewertung. Freundliche Grüße. Der hotelmanager.

Sehr geehrter Kunde, vielen Dank für Ihre positive Bewertung. Freundliche Grüße. Der hotelmanager.

Sehr geehrter Kunde, vielen Dank für Ihre positive Bewertung. Freundliche Grüße. Der hotelmanager.

Lieber Gast, vielen Dank für die tolle Bewertung unseres Hotels! Wir freuen uns, dass Sie Ihren Aufenthalt genossen und hoffen, Sie bald wieder zu sehen. Mit freundlichen Grüßen, der Hotel-Manager

Sehr geehrter Kunde , wir freuen uns , dass Sie Ihren Aufenthalt in unserem Hotel für die Nähe zur Innenstadt und der Komfort der Zimmer genießen . Hochachtungsvoll. Der Hotelmanager .

Dear Karen,Thank you for sharing your opinion of your stay with us.We are delighted that you had such a memorable stay with us and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations.We look forward to welcoming you back again. Best regards,Alvaro Gredilla, General Manager

Estimado Luis,Nos complace enormemente que haya valorado la limpieza de la habitación, el estado del hotel, la calidad del servicio y las amenidades de la habitación con una puntuación perfecta. Nuestro equipo trabaja incansablemente para ofrecer instalaciones impecables y un servicio que exceda las expectativas de nuestros huéspedes, y comentarios como el suyo nos motivan a seguir mejorando. Nos enorgullece saber que aspectos como nuestro compromiso con la limpieza, que es una prioridad para nosotros, hayan sido de su agrado.Le enviamos un saludo muy cordial. Atentamente,Alvaro Gredilla, General Manager

Dear Laura,We appreciate the time you took to share your feedback.We're delighted to hear that you appreciated our hotel's location and enjoyed your stay overall. While we are indeed a pet-friendly establishment and strive to accommodate guests with pets, we currently do not permit pets to be left unattended in the rooms. This policy is in place to ensure the comfort and safety of all our guests, including those who may have allergies or other concerns.We look forward to welcoming you back on a future visit.Kind regards,Alvaro Gredilla, General Manager

Estimado Israel,Estamos muy contentos de recibir sus magníficos comentarios y de que su estancia haya sido muy cómoda, pudiendo disfrutar de todos los servicios que ofrecemos a nuestros huéspedes.Le enviamos un saludo muy cordial. Atentamente,Alvaro Gredilla, General Manager

Apreciado Paul,Su reseña nos da idea de que pudo disfrutar de una estancia correcta y agradable en nuestras instalaciones. Gracias por elegirnos y por su tiempo a la hora de compartir sus sensaciones.Reciba un cordial saludo,Alvaro Gredilla, General Manager

Dear Hector,We appreciate that you took the time to review your recent stay.We are delighted to know that you had a pleasant stay with us.It would be a pleasure to welcome you back on a future occasion. Best wishes,Alvaro Gredilla, General Manager

Dear Aurélien,We appreciate that you took the time to review your recent stay.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We would be delighted to welcome you back on another occasion. All the best,Alvaro Gredilla, General Manager

Dear Michel,We appreciate that you took the time to review your recent stay.It is rewarding to know that you had such a pleasant experience with us. Thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.We look forward to the pleasure of welcoming you back on many more occasions in the future. Best regards,Alvaro Gredilla, General Manager

Dear Shinichi,Thank you for your feedback about your stay.We are delighted to hear that you found our team friendly and the service to be good, as we always strive to provide our guests with a warm and welcoming experience. It is pleasing to know that our team was able to respond promptly to your request for additional heating. We regret to hear about the inconvenience caused by the noise and room temperature. While our rooms are designed to ensure guest comfort and are equipped with double doors to minimize disturbance, we understand that sometimes external factors can impact the tranquillity of your stay. We're sorry to hear that this was the case during your visit.It would be a pleasure to welcome you again. Best regards,

Estimado huésped, Nos encanta recibir reseñas como la suya, cargadas de positividad y de buenos comentarios.Nos alegra saber que todo estuvo estupendamente durante su estancia y que disfrutó de la limpieza, el servicio y la comodidad de nuestras habitaciones.Agradecemos sus amables palabras y esperamos tener la oportunidad de recibirle nuevamente en un futuro cercano.Nos encantará volver a hospedarle muy pronto. Le enviamos nuestros más cordiales saludos,Alvaro Gredilla, General Manager

Dear Pierre,We'd like to thank you for reviewing your experience.We've taken on board your comments and although we try and take care of the environment in as many ways as possible we listen to our guests' feedback in this regard.Thank you again; we hope that you will return. All the best,Alvaro Gredilla, General Manager

Hi there, It’s kind of you to leave us this feedback about your recent visit.We are pleased that we were able to meet your expectations.We look forward to welcoming you back. Best wishes,Alvaro Gredilla, General Manager

Estimado Luis Miguel,Nos complace saber que disfrutó de nuestra ubicación cercana al centro y que encontró tranquilidad durante su estancia. Agradecemos sus amables palabras sobre nuestro personal, desayuno y habitaciones, siempre trabajamos para ofrecer un servicio de calidad a nuestros huéspedes.A la espera de tener una nueva oportunidad de atenderle y prestarle nuevamente la mejor de nuestras atenciones, nos despedimos cordialmente,Alvaro Gredilla, General Manager

Dear Larisa,Thank you for this great feedback of your recent stay.We are delighted to hear that you appreciated our good facilities and convenient location. Our goal is to provide a comfortable and enjoyable stay for all our guests, and we are glad that we met your expectations in these aspects.We apologize if you felt that our staff could have been more informative. We strive to provide excellent service and ensure that our guests have all the necessary information during their stay. We will take your feedback into account and work on improving our communication with guests. We hope to welcome you back.Best wishes,Alvaro Gredilla, General Manager

Dear Brian,Thank you for this kind review.We are thrilled to hear that you found our hotel to be super clean, comfortable, and conveniently located near the cathedral. Our dedicated staff always strives to provide exceptional service, and we are glad that they were helpful during your stay. It's great to know that you appreciated the cleanliness and ambiance of our rooms, as we take great pride in maintaining a high standard for our guests.We look forward to welcoming you back.Kind regards,Alvaro Gredilla, General Manager

Dear Nadine,Please accept our thanks for your kind review regarding your stay.We are delighted to hear that you found our location perfect and enjoyed the excellent bedding and friendly staff. It's great to know that you appreciated the food at our bar as well.We are also pleased that you had a relaxing time at our swimming pool. Our indoor pool is indeed a great place for our guests to unwind after a day of exploring the city.We look forward to welcoming you back again. Best regards,Alvaro Gredilla, General Manager

Dear Graça, Thank you very much for this kind review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back again. Best regards,Alvaro Gredilla, General Manager

Cher Franck.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Nous espérons avoir le plaisir de vous recevoir pour un séjour toujours de qualité. Sincères salutations,Alvaro Gredilla, General Manager

Beste gast,Hartelijk dank voor deze mooie beoordeling.Wat leuk dat u een aangenaam verblijf had bij ons en dat u tevreden was met onze bediening en uw kamer.Een volgende keer staan we graag weer voor u klaar.Vriendelijke groet,Alvaro Gredilla, General Manager

Dear Brian,Thank you for taking the time to review your stay.We are glad to hear that you found our hotel comfortable and appreciated its excellent location near the old town and the cathedral. We understand that the road access and parking may have been a bit challenging for your motorbike, but we strive to provide convenient and secure parking options for our guests.We apologize for the inconvenience you faced with your room not being ready at 2:00 PM. Our team works diligently to ensure rooms are prepared as soon as possible for our guests' arrival. We also regret that our restaurant was not operational during your stay, but we are happy to know that you found our bar food satisfactory. Regarding the view from our hotel, we appreciate your feedback and will take it into consideration for future improvements.We hope to welcome you back on a future occasion. Best wishes,

Dear Guest,Thank you for your review.We are pleased that we were able to meet your expectations.We look forward to welcoming you back. Best wishes,Alvaro Gredilla, General Manager

Dear Ricardo,Thank you for positively reviewing your time at our hotel.We are delighted to hear that you appreciated the beautiful architecture of our hotel and found our staff to be kind and helpful. It's great to know that you enjoyed the upgraded room and found it clean and comfortable.We apologize if there were any inconveniences during your stay. Please feel free to reach out to us with any specific concerns, and we will do our best to address them. Our goal is to continuously improve our services and facilities to ensure a memorable experience for all our guests.We look forward to welcoming you back for another memorable experience.Best wishes,Alvaro Gredilla, General Manager

Estimado Isaac,Le agradecemos que nos dejara sus impresiones tras su paso por abba Burgos.Nos alegra saber que disfrutó de nuestra ubicación y servicios. Agradecemos sus amables palabras sobre la estancia agradable que tuvo con nosotros.Lamentamos que haya encontrado deficiencias en el entarimado de madera de la piscina. Apreciamos sus comentarios y nos gustaría informarle que estamos trabajando en la mejora de nuestras instalaciones para garantizar la satisfacción de nuestros huéspedes. Su opinión es muy valiosa para nosotros y nos ayuda a mejorar continuamente.Estaremos encantados de poder darle la bienvenida de nuevo en otra ocasión. Un saludo cordial,Alvaro Gredilla, General Manager

Cher Mathieu,Merci de partager l'expérience de votre séjour.Nous sommes ravis de savoir que vous avez apprécié notre emplacement ainsi que le confort de votre chambre.Cependant, nous avons pris note de vos préoccupations et comprenons l'importance de l'hygiène. Nous précisons que nous avons des chambres avec parquet pour répondre à ces besoins. Lors de votre prochaine réservation, n'hésitez pas à nous informer de votre préférence, et nous ferons de notre mieux pour vous satisfaire.Merci d’avoir mis en avant notre emplacement et la qualité de nos services.Au plaisir de vous recevoir à nouveau,Alvaro Gredilla, General Manager