Innenbereich

Bewertungen von Continental Hotel Budapest

4.5 out of 5
Continental Hotel Budapest
Dohany Utca 42-44, Budapest

Bewertungen

8,8

Hervorragend

552 von insgesamt 1005 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
321 von insgesamt 1005 Gästebewertungen haben eine Bewertung von 8 - Gut" "
91 von insgesamt 1005 Gästebewertungen haben eine Bewertung von 6 - Okay" "
25 von insgesamt 1005 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
16 von insgesamt 1005 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,0/10

Sauberkeit

9,0/10

Personal & Service

8,8/10

Ausstattung

8,8/10

Zustand der Unterkunft

8,2/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Mario, Weinböhla

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Sehr schönes Hotel in eher versteckter Lage. Anbindung top, Restaurant sehr gut, Frühstück umfassend, Zimmer geräumig ( wir hatten Executive), einige Details ( Wanne/ Ablauf defekt, keine Ablagemöglichkeit im Bad- ein Einegeboden würde das lösen) und Halter Toilettenpapier völlig unsinnig angebracht. Bett top, Rest top- auch die täglichen Aufmerksamkeiten… Empfehlenswert
Aufenthalt von 5 Nächten im März 2024
Antwort von Zoltán Géher am 3. Apr. 2024
Dear Mario,Grateful thanks for choosing to stay at our Continental Hotel Budapest and for dedicating your precious time to write your detailed feedback here, on Expedia.It was a delight to read about your general satisfaction. Location is central, however it is true that our property a bit blends into its surroundings. This old historical quarter, the so called Bohemian District of Budapest, offers a plenty of excellent restaurants, cozy ruin pubs and convenient transportation connections.Thank you for appreciating your comfortable bed and spacious accommodation despite the minor imperfections you faced with. Your feedback about these details is valuable for improvement, your words have already been shared with the Maintenance team. Thank you for your constructive comments and please accept my apologies for the inconveniences you may have encountered during your stay here.We appreciate your support. On behalf of our entire team we are looking forward to your next visit. We will work even harder to achieve your perfect satisfaction.Best regards,Zoltán GéherGeneral Manager

10/10 – Hervorragend

Christian

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Saubere Zimmer nette Mitarbeiter gutes Frühstück Gerne wieder
Aufenthalt von 3 Nächten im März 2024
Antwort von Zoltán Géher am 3. Apr. 2024
Dear Christian,Greetings from the Continental Hotel Budapest and grateful thanks for your time you took to share few lovely compliments on your holiday.I am delighted to hear that you had a perfect experience at the hotel! Clean rooms, friendly staff, and delicious breakfast are essential elements for a comfortable stay. Your willingness to return speaks volumes about your satisfaction. Thank you for your positive review. Wish you safe travels, and may your future hotel stays be just as enjoyable! Hope to see you soon again!Best regards,Zoltán GéherGeneral Manager

10/10 – Hervorragend

johannes

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great staff!
Aufenthalt von 2 Nächten im März 2024
Antwort von Zoltán Géher am 21. März 2024
Dear johannes,Welcome from the Continental Hotel Budapest. It is always a great delight to hear compliment on our lovely staff! Friendly, attentive, and helpful staff members can elevate a stay from good to exceptional. I am proud that we could meet your expectations and let you go with remarkable moments.Wish you all the best and we are looking forward to the next time we can greet you as our guest again.Best regards,Zoltán GéherGeneral Manager

10/10 – Hervorragend

Manuel

Aufenthalt von 1 Nacht im Januar 2024

8/10 – Gut

Ivan

Aufenthalt von 1 Nacht im Dezember 2023

8/10 – Gut

holger

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Empfang lässt zu wünschen übrig
Wir sind expedia gold status mitglied. Wenn vorhanden hätten wir ein Zimmer upgrade und hätten das zimmer früher beziehen können. Lt.dem backoffice leiter, ist beides vom hotel aus, nicht vorgesehenen. Es waren genug zimmer vorhanden ! Ihre Frau " Nora " ist richtig Unfreundlich und braucht dringend eine Schulung beim empfang Sind etwas verstimmt
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Zoltán Géher am 19. Dez. 2023
Dear holger,First and foremost, thank you for your recent stay with us. We genuinely care about our guests and are dedicated to serving them well. In order to enhance our service, we welcome every guest feedback and take them very seriously, whether they are positive reviews or constructive comments. Therefore, I would like to express my appreciation for sharing your honest thoughts with us. Let me firstly say thank you for the nice points, which make me presume that our well-located hotel and its facilities were to your general satisfaction. On the other hand, you cannot imagine how terribly sorry I am that you felt you were not getting the services expected from our Reception. Please accept our deepest apologies for the inconveniences encountered. However the fact is true, both room upgrade and early check-in are always subject to availability, even for Expedia VIP members. Needless to say that we strive to do our best and to fulfill guest requests as far as possible. I have checked your reservation and I have seen that you originally booked a standard room, which we were pleased to upgrade to a deluxe room. I can assure you that your comments have been reviewed with the team and expected service behavior has been reinforced. I do hope that you will look upon this glitch in service as a one-off and not indicative of the high standards of customer care we strive to provide at all times.Thank you for your support. We would be very happy to get a second chance to welcome you back and to show you our friendliest attitude!We Wish You a Merry Christmas and a Happy New Year!Best regards,Zoltán GéherGeneral Manager

10/10 – Hervorragend

Werner

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nettes Personal. Super Lage um die Stadt zu erkunden. Wir haben ein Upgrade gebucht für 20€ die Nacht konnte abwr nixht erkennen wo der Unterschied zum normalen Zimmer ist, aber egal. War alles super und schön. Sehr schöne Bar, happy Hour und schönes Schwimmbad.
Aufenthalt von 3 Nächten im November 2023
Antwort von Zoltán Géher am 24. Nov. 2023
Dear Werner,Thanks a lot for staying at our Continental Hotel Budapest and for sharing your honest feedback.It is promising to read that overall you spent an excellent time with us. Your compliments on our good location, nice wellness addition and stunning Gallery Bar are very well received. Please note that in terms of comfort and equipment there are no significant difference between standard and deluxe rooms, however the latter one is a bit more spacious and impressive. Let me apologize for any inconveniences you may have encountered.Thank you for your support. We all hope that you will return to us if your plans take you back to Budapest, will be waiting for you!Best regards,Zoltán GéherGeneral Manager

10/10 – Hervorragend

johannes

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Freundliches Personal, ruhig gelegenes Hotel.
Aufenthalt von 2 Nächten im November 2023
Antwort von Zoltán Géher am 24. Nov. 2023
Dear johannes,Thank you very much for the nice ratings that you gave the Continental Hotel Budapest here, on Expedia.It pleases me to learn that our great hotel was an excellent fit to you. Thank you for mentioning our best factors you appreciated the most. It was a delight to provide you quiet, comfortable accommodation and friendly guest service. Thank you for your support and it would be our pleasure to have you back again in the near future. Best regards,Zoltán GéherGeneral Manager

10/10 – Hervorragend

Arzu

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im November 2023

10/10 – Hervorragend

Daniel

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nicely located, quiet hotel with a really nice indoor and outdoor pool. Good breakfast as well.
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Zoltán Géher am 9. Nov. 2023
Dear Daniel,Greetings from the Continental Hotel Budapest. I am glad that you discovered our lovely place and you did not regret your hotel choice at all.I was thrilled to read that both the ideally located hotel itself and its great facilities have met your expectations. Thank you for appreciating our overall good job and for giving us excellent scores.Hope you liked much the beautiful Budapest and you will soon return for further discoveries. We would love to have the opportunity of welcoming you back to our Continental Hotel Budapest!Best regards,Zoltán GéherGeneral Manager

10/10 – Hervorragend

Claudia

Aufenthalt von 3 Nächten im Oktober 2023

8/10 – Gut

Angela

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Von Aussen nicht ersichtliches Hotel. Transfer vom Flughafen ins Hotel perfekt geklappt. Gerne wieder
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Zoltán Géher am 9. Nov. 2023
Dear Angela,Thank you for your Continental Hotel Budapest visit. I greatly appreciate that you considered taking a few minutes to share your experiences.We appreciate the nice points given. Our historical property really blends into its surroundings from the outside. Please note that our property is under monument protection, we cannot significantly change the historical facade and main entrance of our hotel. Hope you were impressed by its unique beauty, which we are very proud of.Thank you for using our hotel transfer service. Fixed price, high safety, quality comfort as well as well-groomed, knowledgeable drivers take care of the hassle-free journey of our guests.Many thanks for your support and hope to have the pleasure of welcoming you back in the near future! Best regards,Zoltán GéherGeneral Manager

10/10 – Hervorragend

Samuvel

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Dieses tolle Hotel kann man nicht in Worten beschreiben. Eine tolle Atmosphäre im Hotel, sejr nette Mitarbeiter, tolles Frühstück, einzigartige Zimmern mit tollem Ausblick uvm. Es lohnt sich!
Antwort von Zoltán Géher am 21. Juni 2023
Dear Samuvel,Thank you for your excellent ratings given and for your beautiful review shared about your Continental Hotel Budapest experiences.We are a 4 star superior city hotel and our aim is to offer every level of comfort and amenities to make you feel like you are in your own home. It is a pure pride that we managed to exceed your expectations and amaze you with an overall fantastic value given for the money. Thank you for heartily recommending us to the online travel community.Many thanks for helping to spread our good reputation!Best regards,Zoltán GéherGeneral Manager

10/10 – Hervorragend

Gerd Siegfried

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Top Preis- Leistungsverhältnis, Super Dervice, tolles Essen zur Metro gerade mal 250-300m
Aufenthalt von 4 Nächten im April 2023
Antwort von Zoltán Géher am 5. Mai 2023
Dear Gerd Siegfried,Thank you very much for your Continental Hotel Budapest visit. I cannot be happier with the fact that you discovered our lovely place and decided to give it a go, I am sincerely proud that you did not regret your choice.It pleases me to learn that our great property was such a perfect fit to you and you could take the advantages of our central location. In addition to having excellent public transport links, the nearby Jewish Quarter offers a lot and with its atmospheric streets, ruin bars evokes a special mood that cannot be experienced anywhere else in the world.Thank you for highlighting the excellent price-value ratio. It was our pleasure to serve you and provide you with our great services.It would be a pleasure to have you back again!Best regards,Zoltán GéherGeneral Manager

10/10 – Hervorragend

Daria

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We were upgraded to a Deluxe Room which we really liked & the check in was great. The staff is very helpful, friendly and it wad one of the best hotels I have ever stayed in. The cleaner was so friendly as well and asked us twice if we were satisfied with the room after cleaning.
Aufenthalt von 3 Nächten im März 2023
Antwort von Zoltán Géher am 16. März 2023
Dear Daria,Thanks a million for choosing to stay at our Continental Hotel Budapest. We would be happy if as many people as possible knew our great property, thank you for helping us in this with sharing your wonderful review. We take high value in the service we deliver and it is wonderful to be recognized. Thank you for appreciating our helpful staff as well as the room upgrade provided. It sounds great that you were very content with your Deluxe Room and were entirely impressed by the excellent value received. I am also most pleased to learn that you consider our hotel as one of the best hotels you’ve ever stayed at.Thank you for heartily recommending us to the online community. We would love to have the opportunity to welcome you back in the near future.Best regards,Zoltán GéherGeneral Manager

10/10 – Hervorragend

Maria

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Das Personal war sehr freundlich 😊
Aufenthalt von 2 Nächten im Februar 2023
Antwort von Zoltán Géher am 1. März 2023
Dear Maria,Thank you for visiting our Continental Hotel Budapest. I greatly appreciate that you considered taking a few minutes to share your wonderful ratings.I never tire of hearing positive comments regarding our friendly hospitality. I am delighted that we were able to meet your expectations and provide you with an impeccable hotel stay.Thank you for the clear recommendation. I hope that we will have the opportunity of welcoming you back to our beloved place, whenever your travels take you to Budapest.Best regards,Zoltán GéherGeneral Manager

4/10 – Schlecht

Jonas

Geschäftlich gereist
Verbesserungswürdig: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very Poor & Old fashioned Hotel
Everything was old and not up to date, photos do not reflect current status of the hotel. Gym was completely out dated, no running machines .
Aufenthalt von 1 Nacht im Februar 2023
Antwort von Zoltán Géher am 21. Feb. 2023
Dear Jonas,First of all, I would like to say thank you for choosing to stay at our Continental Hotel Budapest and for dedicating your precious time to share your honest impressions.I was sincerely saddened to learn your great disappointment. Needless to say that we take great emphasis on the reliable advertising of our products and property. Our official website is always up-to-date and contains real and naturally the nicest pictures. I am terribly sorry that we could not meet your expectations and that you may have imagined the whole property and experience differently. I would like you to know that there have been many improvements in the recent years. All rooms have undergone a refreshing refurbishment before the pandemic and we have recently renewed the wellness, gym and restaurant area. We continue to do our best to maintain the general good condition of our beloved property. It is regrettable if you feel you were not getting exactly what you imagined. Please accept my sincere apology for all the inconveniences encountered.I took your words very seriously and I have already shared your concerns with the Maintenance team to run a check on fitness machines.Next time please do not hesitate to share your comments on the spot, as we are always at your disposal and strive to find a way to achieve the greater satisfaction of our kind guests.I trust that you will give us a second chance and you will return to us on your next Budapest visit. We would be happy to prove you that we well deserve our good reputation.Wish you all the best and see you soon again.Kind regards,Zoltán GéherGeneral Manager

10/10 – Hervorragend

Pascal

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Februar 2023

10/10 – Hervorragend

Diana

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Innerhalb von 20 Minuten zu Fuß ist man am Donau-Ufer, wo sich die Fußgängerzone befindet. Metro und Bus ebenfalls gut erreichbar. Das Hotel ist sauber und das Foyer Galerie (Bar) sehr schön. Das Frühstück ist sehr gut. Die Mitarbeiter sind sehr freundlich, allerdings ist der Concierge nicht wirklich hilfsbereit, man wird schnell abgewimmelt. Die Zimmer sind gut und sauber, wobei das Bad mit Badewanne nicht so gut und etwas abgewohnt ist. Betten sind bequem. Obwohl man nicht direkt im Zentrum ist, kann ich das Hotel wirklich empfehlen.
Antwort von Zoltán Géher am 9. Jan. 2023
Dear Diana,Thanks a lot for your recent stay at our Continental Hotel Budapest as well as for your sincere feedback shared about your holiday.It was a delight to read that you spent an overall great time with us, managed to easily discover the neighborhood and enjoyed the nice hotel facilities, such as the delicious buffet breakfast and the beautiful Gallery Bar.Thank you also for sharing your concerns, which we appreciate and take seriously. Please accept our apology despite the fact that these fortunately did not affect your overall perfect stay.Thank you for the recognition of our overall good job and for your definite recommendation. We hope that we soon get the chance to welcome you back to our beloved place!Best regards,Zoltán GéherGeneral Manager

10/10 – Hervorragend

Lucio

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Es war alles super
Antwort von Zoltán Géher am 8. Nov. 2022
Dear Lucio,First and foremost, many thanks for choosing to stay with us and for supporting Continental Hotel Budapest with this excellent ratings shared.It is a pleasure to see that our efforts have resulted in your comfortable stay and thank you for your recommending us to the online travel community.We all hope that you will return to us if your plans take you back to Budapest, will be waiting for you!Best regards,Zoltán GéherGeneral Manager

8/10 – Gut

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im Oktober 2022

6/10 – Okay

Annegret Elisabeth

Gut: Sauberkeit
Zentral gelegen
Aufenthalt von 6 Nächten im Oktober 2022
Antwort von Zoltán Géher am 14. Okt. 2022
Dear Annegret Elisabeth,Thank you very much for your stay and for your time you took to review our Continental Hotel Budapest.While I was happy to read that you enjoyed our ideal location, I noted with concern your medium score given. Hope your overall Budapest stay was satisfactory and you managed to easily visit the most beautiful sights. Everything is within easy reach, many tourist attractions are closeby and this lively area offers a plenty of entertainment and dining possibilities.Thank you for your support. I hope that you will choose again our well located property as your accommodation, if your plans bring you back to Budapest anytime in the future.Best regards,Zoltán GéherGeneral Manager

8/10 – Gut

Bernhard

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Kurzfristig gebucht und sehr zufrieden. Highlight: Der Rooftop-Pool! Gute Lage, viele Sehenswürdigkeiten zu Fuß erreichbar, Frühstück sehr gut.
Aufenthalt von 1 Nacht im September 2022
Antwort von Zoltán Géher am 15. Sept. 2022
Dear Bernhard,First and foremost, let me express my thankfulness to you for choosing our beloved Continental Hotel and for sharing your very positive experiences.It is great to hear that you were very happy with your stay at the hotel and especially appreciated the rooftop wellness. There is nothing quite like cooling off in the pool and enjoying the beautiful Budapest panorama.In addition, thank you for mentioning the delicious and various buffet breakfast you took at our Araz Restaurant.Thank you for supporting us. We very much look forward to welcoming you back, hopefully in the not too distant future. Best regards,Zoltán GéherGeneral Manager

10/10 – Hervorragend

Gabriele

Aufenthalt von 1 Nacht im September 2022

10/10 – Hervorragend

Irina

Aufenthalt von 1 Nacht im Juli 2022

10/10 – Hervorragend

Kathrin

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Top
Aufenthalt von 3 Nächten im Juni 2022

10/10 – Hervorragend

Irina

Aufenthalt von 1 Nacht im Juli 2022

6/10 – Okay

Philipp, Bochum

Mit dem Partner gereist
Gut: Ausstattung
Verbesserungswürdig: Sauberkeit und Personal & Service
Negativ: - Sehr negativ ist die Sauberkeit aufgefallen. Auf der Fernbedingung war ein brauner Fleck (wir hoffen mal das es Schokolade war). Ebenfalls lag im Bad ein alter benutzter Damen-Rasierer, die Heizung (auf denen die sauberen Handtücher lagen) waren sehr dreckig, die Dusche war ebenfalls verschmutzt und die Risse an der Toilette waren ebenfalls nicht sehr überzeugend. Wir haben uns insgesamt 2x beschwert. Jedes Mal wurde uns versichert das sich darum gekümmert wird, jedoch ist nichts passiert. Sehr enttäuschend … - Die Größe des Frühstücks-Buffet war eher mittelmäßig. Viele der Gerichte waren eher ohne Geschmack. Z. B. die Pancakes schmeckten nach nichts, hatten eine komische Konsistenz und waren sehr trocken - Nachts kann es durch Veranstaltungen im Innenhof sehr laut werden - Das angebaute Restaurant hat nur bis um 15 Uhr geöffnet Positiv: - Zentrale Lage. Das Hotel ist sehr gut erreichbar und man ist zu Fuß oder per ÖPNV sehr gut an die Innenstadt angebunden - Beindruckendes Gebäude - Der Wellness Bereich sowie die Dachterrasse ist sehr gut ausgestattet und sauber - Das Personal war sehr nett
Aufenthalt von 3 Nächten im Juni 2022
Antwort von Zoltán Géher am 6. Juli 2022
Dear Philipp, First of all, thank you so much for choosing to stay at our Continental Hotel Budapest and for taking your precious time to share your sincere opinion here too. I was disappointed to learn your mixed impressions and to note your low ratings given. Anyhow positives are encouraging, thank you for highlighting not only our central location but also the wonderful wellness terrace as well as the nice personnel. I am grateful for you for sharing your concerns in details, as this is the way we can improve in our services and reach our main goal, perfect guest satisfaction. Please be assurred that your constructive criticisms will be shared with the relevant department heads for consideration and further steps. Please accept our deepest apologies for the cleaning shortcomings and for the missed remedy. This attitude is so far from our high standards and I definitely take the appropriate steps in order to avoid similar occurrences in the future. Your comments on buffet breakfast will be passed to the Chef, who really cares of every feedback. The inner terrace event was an occasional thing (grill dinner party is held once in every two weeks), I am truly sorry that your night rest was not as peaceful as you expected. Currently we serve only breakfast and daily lunch menu in our Araz Restaurant. In addition, we offer a limited light menu in our Gallery Bar until 22:00 o’clock in the evening. We all truly hope to be able to soon restart the full operation of our great Araz Restaurant. Until then, Concierge is always ready to recommend you nice restaurants closeby. I trust that all in all you spent an enjoyable time with us and that my words can a bit ease your unpleasant emotions. We hope to have the pleasure of welcoming you back in the near future and to have the opportunity to show you the outstanding service level that Continental Hotel Budapest is renowned for. Best regards, Zoltán Géher General Manager

8/10 – Gut

Magdalena

Aufenthalt von 4 Nächten im Mai 2022

10/10 – Hervorragend

Thomas

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Schönes Hotel mit wirklich guten Zimmern und sehr ansprechender Lobby. Gutes Frühstücksbuffet. Tip: Garageneinfahrt liegt auf einer anderen Seite des Gebäudes als der Haupteingang. Letzterer ist auch nicht mit Continental gekennzeichnet. Beides hat uns eine Ehrenrunde im Einbahnverkehr beschert
Aufenthalt von 2 Nächten im Mai 2022
Antwort von Zoltán Géher am 20. Juni 2022
Dear Thomas, First and foremost, I would like to say thank you for giving us a feedback about your stay in Continental Hotel Budapest. I am truly glad that you were impressed by our beautiful hotel and overall great value received. Designers dreamed a traditionally stylish atmosphere, which was created by using quality materials and by blending art deco features, fine elegance and modern forms. It is always a delight to see if people admire the monumental lobby area. On the other hand, I noted with regret that difficulties have been arisen upon arrival. Please note that due to monument protection reasons, we cannot change the historical facade and main entrance of our hotel. However it is not too large, but the well-known Zeina logo is there as well as the hotel and parking entrance GPS coordinates are indicated on our official website. Let me apologize for the inconveniences encountered. It is great that your overall good opinion was not much affected by the above and you deemed worthy to give us 5 points. Thanks a lot for your support here, on Expedia. On behalf of our entire team we are looking forward to your next visit. Best regards, Zoltán Géher General Manager

8/10 – Gut

Markus

Mit dem Partner gereist
Gut: Personal & Service
Gute Lage.
Aufenthalt von 2 Nächten im Mai 2022
Antwort von Zoltán Géher am 17. Mai 2022
Dear Markus, I would like to thank you for choosing to stay at our Continental Hotel Budapest and for taking the time to review us here, on Expedia. I am grateful for you for highlighting our central location, thanks to which we are a great base during a Budapest discovery, as many must-see sights are in walking distance and also we have a good public transportation connection. Thank you for your support and good points given. We very much look forward to welcoming you back, hopefully in the not too distant future. Best regards, Zoltán Géher General Manager

6/10 – Okay

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit
In general a good hotel but renovations would be needed like in the bathroom - leaking shower cabin - rusty towel holder
Aufenthalt von 2 Nächten im April 2022
Antwort von Zoltán Géher am 28. Apr. 2022
Dear Guest, First and foremost, thank you very much for choosing to stay with us. I truly appreciate for taking your precious time you took to review Continental Hotel Budapest. It is encouraging that our great hotel generally won your pleasure and you spent an enjoyable time with us. Please allow me to express my apologies for any imperfections you have found in the bathroom. Please note that we take emphasis on continuous renovation of our property. All our rooms were gone through a refreshing improvement before the pandemic and let me assure you that over time we will correct every smaller details too. Thank you for your constructive criticisms and support. We would be honored if you choose to stay at our hotel on your next visit to Budapest. Hope to see you soon! Best regards, Zoltán Géher General Manager

2/10 – Ungenügend

Ecem

Mit dem Partner gereist
Gut: Zustand der Unterkunft
Verbesserungswürdig: Sauberkeit und Personal & Service
Das Personal war nicht freundlich und die Zimmer wurden nicht geputzt viel Staub! Wenn man ins Wellness möchte sind die Räume getrennt man muss einen Umweg machen und durch den Lobby gehen
Aufenthalt von 4 Nächten im Februar 2022

8/10 – Gut

Lucia

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Frühstück grundsätzlich gut und vielfältig, frisches Obst und gutes Brot/Gebäck, leider absolut furchtbarer Automaten-Kaffee! Zimmer schön und gepflegt, wenn auch schon etwas in die Jahre gekommen - den „schweren“ und dunklen Stil muss man allgemein mögen. Badezimmer könnte langsam ein Update vertragen. Wellness und Spa Bereich leider absolut nicht den Erwartungen entsprechend. Dadurch, dass da ein Indoor-Pool ist, wird der Wellness Bereich zum lauten kinderspielplatz… Spa Faktor gleich Null, es ist laut :-(. Es gibt auch keine Liegen zum entspannen, nur eine Art „Lounge“ Sessel (und davon nur 6 Stück). Für so ein großes Hotel ist das alles viel zu klein und viel zu wenig! Schade.
Aufenthalt von 3 Nächten im Januar 2022
Antwort von Zoltán Géher am 14. Jan. 2022
Dear Lucia, First of all, thank you so much for choosing to stay at our Continental Hotel Budapest and for taking your precious time to share your sincere opinion. It is promising that generally you were satisfied with your hotel visit and found the rooms nice and the breakfast to be good enough. I am sorry that the coffee was not maximally to your personal taste and it is regrettable that you did not mention this on the spot. Our colleagues would have been prepared with pleasure your favorite coffee, as individual wishes are warmly welcomed anytime. Besides I sadly noted that you arrived with higher expectations concerning the wellness. We are basically a city hotel and the decent rooftop wellness is a bonus addition. The area could be crowded in certain times, so it is suggested to visit it in the less popular hours. Please accept my apologies for the caused inconceniences. Overall, I am happy that you gave us nice score and support us on Expedia. We very much look forward to welcoming you back and please you with a faultless experience. Best regards, Zoltán Géher General Manager

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Toller Eingang - sonst durchschnittlich
War ok. Die Eingangshalle im Art-Deco-Stil ist phänomenal, das restliche Hotel durchschnittlich. Frühstück mit guter Auswahl, leider ist der Kaffee ausgesprochen schlecht. Wir haben verschiedene Sorten probiert-offensichtlich wird an den Kaffeebohnen gespart. Der kleine Pool und die Sauna im Dachgeschoss sind gepflegt. Im Sommer ist der Rooftop-Pool mit Aussicht über Budapests Dächer sicherlich toll.
Aufenthalt von 4 Nächten im Dezember 2021
Antwort von Zoltán Géher am 4. Jan. 2022
Dear Guest, First of all, many thanks for your stay with us. I appreciate your precious time you took to write few words about your Continental Hotel Budapest experiences. Overall, I am happy with the good ratings received and that you were much impressed by our gorgeous lobby area. It is really among our most beautiful attributes and it has currently a special festive atmosphere with the Christmas decoration, hope you liked it. I was sorry to read your words concerning the breakfast. It is regrettable that the coffee was not maximally to your personal taste and that you did not mention this on the spot. Our colleagues would have been prepared with pleasure your favorite coffee, as individual wishes are warmly welcomed anytime. Lastly, thank you for appreciating the rooftop wellness and you are right the unique outside pool is fantastic, which awaits our guests from late spring until mid-autumn. Thank you for your support. Budapest is showing its diversity in every season of the year; we look forward to welcoming you back for a perfect hotel stay! Best regards, Zoltán Géher General Manager

8/10 – Gut

Sven

Gut: Sauberkeit und Personal & Service
Preis Leistung Früstück nicht inbegriffen und mit 17 Euro nicht so umfangreich
Aufenthalt von 6 Nächten im Dezember 2021
Antwort von Zoltán Géher am 4. Jan. 2022
Dear Sven, Let me thank you for choosing to stay at our Continental Hotel Budapest and for taking your valuable time to support us with your good ratings. I am happy to state that generally you were satisfied with your hotel stay in spite of the fact that you did not find everything to be perfect. Rooms could be booked with or without breakfast (the difference is 10 EUR/person/night). The lavish buffet breakfast could also be requested on the spot for an additional charge of 15 EUR/person/day. It is suggested to book it in advance for having the best deal. It is regrettable that our usually beloved and appreciated buffet breakfast did not maximally meet your expectations. Please accept our sincere apologies. I hope that your overall stay was not much affected by the above and you spent a wonderful pre Christmas city break with us in Budapest! Thank you for recommending us to fellow travelers. We very much look forward to welcoming you back, hopefully in the not too distant future. Best regards, Zoltán Géher General Manager

8/10 – Gut

Philipp

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im November 2021

10/10 – Hervorragend

Zhanna

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Sehr schönes modernes und luxuriöses Hotel alles verlief super und reibungslos vom einchecken bis zum aus checken jeden Tag frisches Frühstücksbuffet immer alles aufgefüllt auch Zimmerservice war super der Wellnessbereich picobello sauber ansonsten nur positiv
Aufenthalt von 6 Nächten im Oktober 2021
Antwort von Zoltán Géher am 10. Nov. 2021
Dear Zhanna, Thanks a million for choosing to stay at our Continental Hotel Budapest and for taking your valuable time to express your greatest satisfaction. We are all committed to provide professional service; thank you for the recognition of our overall great job. It was a true pleasure to make your stay perfect in every ways from the very first moment to the end of your stay. I am truly happy that you were impressed by the modern and cozy hotel environment created for the pleasure of our kind guests. Thank you for your clear recommendation and excellent ratings given. We cannot wait to be at your service again, hopefully in the near future. Best regards, Zoltán Géher General Manager

6/10 – Okay

Lhaky

Gut: Komfort des Zimmers
Gute Lage Zimmer klein aber in Ordnung Sauberkeit ok, wird zu Teil nicht richtig Sauber gemacht. Frühstück Buffet, die Auswahl io. Kaffee und Teesäule gar nicht gut, alles lauwarm
Aufenthalt von 4 Nächten im Oktober 2021
Antwort von Zoltán Géher am 10. Nov. 2021
Dear Lhaky, First of all, thank you so much for choosing to stay at our Continental Hotel Budapest and for taking your precious time to share your sincere opinion. All types of feedback are very important for us, whether they are positive ones or constructive criticisms. On the one hand, it sounds encouraging that you enjoyed our great location and you have found both your room and the breakfast selection satisfactory. On the other hand, let me tell you that we have several room types with different sizes, next time please do not hesitate to book a larger one for your greater convenience. It is regrettable that you did not indicated your words concerning the morning drinks, as we would have been pleased to quickly manage the issue. Anyway please accept my sincere apologies for the inconveniences you may have encountered. I hope that your overall stay was not much affected by the above and you would return to us once in the future. Best regards, Zoltán Géher General Manager

8/10 – Gut

Wulf Von

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 6 Nächten im Oktober 2021

10/10 – Hervorragend

Kerstin

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything OK. Nice room, friendly staff. Gorgeous rooftop pool.
Aufenthalt von 3 Nächten im August 2021
Antwort von Zoltán Géher am 27. Aug. 2021
Dear Kerstin, Thank you very much for the lovely words, and for the high ratings that you gave our Continental Hotel Budapest here, on this popular traveler’s site. It gives me great pleasure to read that you found the wellness facilities to be excellent and the hotel room to be very impressive. I am really glad to hear that you experienced our loving hospitality through our friendly staff. Many thanks for recommending us for fellow travelers. I sincerely hope that you will return to us if your plans take you back to Budapest, will be waiting for you! Best regards, Zoltán Géher General Manager

8/10 – Gut

Torben

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im August 2021

10/10 – Hervorragend

Irina

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Alle Super!
Aufenthalt von 1 Nacht im August 2021

8/10 – Gut

Agnieszka

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Comfortable for a Short Stay
Gutes Preis-Leistung Verhältniss
Aufenthalt von 1 Nacht im Juni 2021

10/10 – Hervorragend

Christoph

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very friendly staff. Stayed here already several times and got a room upgrade which was really nice. Unfortunately restaurant and spa are closed due to Covid.
Aufenthalt von 1 Nacht im Oktober 2020
Antwort von Zoltán Géher am 30. Okt. 2020
Dear Christoph, Thank you very much for giving us confidence for several times, it is a pleasure to keep count you among the returning guests of Continental Hotel Budapest. I gladly read that you loved and appreciated your upgraded room and enjoyed this time too the friendly hospitality provided by our great staff. It is true, unfortunately we had to limit our facilities and services due to COVID-19 pandemic. Thank you for your understanding. Happy to see that you had an overall lovely stay with us and deemed worthy to reward us with 10 points. Thank you for the nice recommendation. We very much look forward to welcoming you back in the not too distant future! Best regards, Zoltán Géher General Manager

8/10 – Gut

Verifizierter Reisender

Geschäftlich gereist
Gut: Personal & Service und Komfort des Zimmers
Aufenthalt von 2 Nächten im August 2020

10/10 – Hervorragend

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Tolles hotel im zentrum
Ein sehr schoenes hotel im zentrum, zu fuss sind sehr viele Sehenswürdigkeiten erreichbar. Personal war sehr zuvorkommend und freundlich, es hat alles super geklappt.
Aufenthalt von 4 Nächten im Juli 2020
Antwort von Zoltán Géher am 11. Aug. 2020
Dear Guest, I greatly appreciate your precious time you took to support our Continental Hotel Budapest here, on Hotels.com. I am incredibly happy to learn that we managed to meet all your expectations and you deemed worthy to reward us with maximum scores. It sounds wonderful that our central location well served the discovery of Budapest and that our staff added a lot to the overall nice impression. I am really glad to hear that you experienced our loving hospitality through our friendly staff. Thank you for the definite recommendation. We very much look forward to welcoming you back, hopefully in the not too distant future. Best regards, Zoltán Géher General Manager

10/10 – Hervorragend

Denise, Berlin

Mit dem Partner gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Super Service, sauber, top essen zum wohlfühlen. Top Lage die besten Sehenswürdigkeiten sind zu Fuß zu erreichen
Aufenthalt von 2 Nächten im Juli 2020
Antwort von Zoltán Géher am 17. Juli 2020
Dear Denise, Thanks a million for choosing to stay at our Continental Hotel Budapest and for taking the time to write few nice words about us. I am truly glad with your excellent ratings and with the fact that we managed to meet all your expectations. Many thanks for appreciating our efforts and highlighting not only our advantageous location, but also the excellent cuisine of our Araz Restaurant. Thank you for supporting us here, on Expedia. We very much look forward to welcoming you back, hopefully in the not so distant future. Best regards, Zoltán Géher General Manager

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit und Personal & Service
Aufenthalt von 7 Nächten im Juli 2020

8/10 – Gut

Johannes

Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Positiv: Fitnessraum, Swimmingpool, Frühstücksbüffett Negativ: Fernsehprogrammauswahl sehr eingeschränkt, Dusche sehr klein
Aufenthalt von 3 Nächten im März 2020
Antwort von Zoltán Géher am 12. März 2020
Dear Johannes, I would like to thank you for choosing to stay at our Continental Hotel Budapest and for taking your time to share both your positive and constructive criticisms. It is delightful that you appreciated our great rooftop wellness area, which could be a perfect place to relax after a pleasantly tiring day spent with sightseeing. I am pleased that you much enjoyed the rich buffet breakfast you took at our Araz Restaurant. I am sorry that you did not find our TV channel selection to be wide enough and that the shower was not maximally to your satisfaction in terms of size. Please, accept my apologies for the inconveniences encountered. I truly hope that your overall stay was pleasant and you would return to us once in the future. Thank you for the high ratings and for the nice recommendation. Best regards, Zoltán Géher General Manager