Dear Mrs. - Mr. Tolga,Warm greetings from Steigenberger Icon Wiltcher's - Brussels. First, let us seize the opportunity to thank you for choosing our Property during your recent stay in Brussels.It has been a real pleasure to host you at our Property during your recent visit & we very much thank you for your positive feedback. We are delighted to learn that your stay with us went well and that your expectations were met. Our dedicated Team is already looking forward to welcoming you back in the future and we remain at your disposal, could we be of any assistance at all. Once more, thank you very much for all your support towards Steigenberger Icon Wiltcher’s.With best regards, The Steigenberger Icon Wiltcher’s Team

Dear Christian, Thank you for taking the time to rate our Property following your stay at Steigenberger Icon Wiltcher’s. We are delighted to know that you enjoyed your stay with us and very much look forward to warmly welcoming you again to The Steigenberger Icon Wiltcher’s in the near future.Yours sincerely,

Dear Mrs. CelineWarm greetings from Steigenberger Icon Wiltcher's. First, let us seize the opportunity to thank you for choosing our Property during your recent stay in Brussels. It has been a real pleasure to host you at our Property during your recent visit & we very much thank you for providing us your feedback.our Teams were pleased to hear that you enjoyed your experience with us! That your expectations were met.We very much look forward to warmly welcoming you again to The Steigenberger Icon Wiltcher’s in the near future.Needless to mention that we remain at your entire disposal, could we be of any assistance at all.Sincerely yours, The Steigenberger Icon Wiltcher's Team

Dear Katharina, Thank you for taking the time to rate our Property following your stay at Steigenberger Icon Wiltcher’s. We are delighted to know that you enjoyed your stay with us and very much look forward to warmly welcoming you again to The Steigenberger Icon Wiltcher’s in the near future.Yours sincerely,

Dear Mrs. Julia,Warm greetings from Steigenberger Icon Wiltcher's. First, let us seize the opportunity to thank you for choosing our Property during your recent stay in Brussels.We are delighted to know that you enjoyed your stay with us and very much look forward to warmly welcome you again to The Steigenberger Icon Wiltcher’s in the near future.Needless to mention that we remain at your entire disposal, could we be of any assistance at all.Yours sincerely,The Steigenberger Icon Wiltcher’s Team

Dear Ludger, Thank you for taking the time to rate our Property following your stay at Steigenberger Icon Wiltcher’s. We are delighted to know that you enjoyed your time with us and very much look forward to warmly welcoming you again to The Steigenberger Icon Wiltcher’s in the near future.Yours sincerely,

Dear Mrs.Tamara, On behalf of the Steigenberger Icon Wiltcher’s, we would like to extend our deepest appreciation for having chosen our Hotel during your stay in Brussels.It has been a real pleasure to host you at our Property during your recent visit & we very much regret to have been informed of the disappointment as expressed pertaining to the services and facilities. On the outset, please accept our sincere apologies for the disappointment caused. At Steigenberger Icon Wiltcher’s, we strive to provide a superior service experience to every Customer; therefore, your feedback is very important to us.Besides, we would like to apologize for the Spa misunderstanding.Kindly be informed that our valued partner, Expedia clearly specifies the rules & the fees regarding the swimming pool access in the section "important information".* Facilities fee: EUR 35 per person, per day and includes use of: sauna; spa; swimming pool.* Guests under 18 years old are not allowed in the spa.Nevertheless, be certain that your comment has been reviewed by the Management.Once more, thank you for choosing Steigenberger Icon Wiltcher’s and for providing us with your valuable feedback.Our dedicated Team will be looking forward to welcoming you back in the future, giving us the opportunity to better serve you. Needless to mention that we remain at your entire disposal, could we be of any assistance at all.With best regards, The Steigenberger Icon Wiltcher's Team

Cher Monsieur,Permettez-nous de vous exprimer nos profonds remerciements pour avoir choisi le Steigenberger Icon Wiltcher’s lors de votre récent séjour au coeur de Bruxelles.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Nous restons à votre entière disposition en cas de besoin. Cordialement, L'Equipe Steigenberger Icon Wiltcher’s

Dear Sir, Thank you for taking the time to rate our Property following your stay at Steigenberger Icon Wiltcher’s. We are delighted to know that you enjoyed your stay with us and very much look forward to warmly welcoming you again to The Steigenberger Icon Wiltcher’s in the near future.Yours sincerely,The Steigenberger Icon Wiltcher’s Team

Dear Mrs. Sabine, Thank you for choosing Steigenberger Icon Wiltcher’s for you stay in Brussels.All of us are delighted to learn that you have fully appreciated all the aspects of your stay with us.Looking forward to welcoming you again in the near future.Warm regards,

Dear Sir, First, we would like to express our gratitude for taking the time to rate our Property, following your stay at the Steigenberger Icon Wiltcher’s.It is such a pleasure for us to know that you enjoyed your stay with us and furthermore that you took the time to recommend our Hotel.Last but not least, we are looking forward to welcoming you back in the near future and we remain at your disposal, could we be of any assistance at all. Once more, thank you very much for all your support towards Steigenberger Icon Wiltcher’sWith best regards, The Steigenberger Icon Wiltcher’s Team

Dear valuable guest, On behalf of the Steigenberger Icon Wiltcher’s, we would like to extend our deepest appreciation for having chosen our Hotel during your recent stay in Brussels.It has been a real pleasure to host you at our Property during your recent visit & we very much regret to have been informed of the disappointment as expressed pertaining to the services and facilities. On the outset, please accept our sincere apologies for the disappointment caused. At Steigenberger Icon Wiltcher’s, we strive to provide a superior service experience to every Customer; therefore, your feedback is very important to us.Besides, we would like to apologize for the Spa misunderstanding.Kindly be informed that our valued partner, Expedia clearly specifies the rules & the fees regarding the swimming pool access in the section "important information".Nevertheless, be certain that your comment has been reviewed by the Management.Once more, thank you for choosing Steigenberger Icon Wiltcher’s and for providing us with your valuable feedback.Our dedicated Team will be looking forward to welcoming you back in the future, giving us the opportunity to better serve you. Needless to mention that we remain at your entire disposal, could we be of any assistance at all.Sincerely yours, The Steigenberger Icon Wiltcher's Team

Dear Mr. Bruno Pascal,All of us are delighted to learn that you have fully appreciated all the aspects of your stay and we heartily welcome your nice compliments as a fantastic reward.It would be a pleasure for all of us at the Steigenberger Icon Wiltcher’s to welcome you again.Warm regards,

Dear Mrs. Elisabeth, Thank you for sharing with us your last experience at the Steigenberger Wiltcher’s. I’m happy to read that you liked our room and our breakfast at the Café Wiltcher’s. It’s true that our buffet propose a lot of variety of foods that can satisfy all tastes! In addition, I will share your nice comment with the Wiltcher’s Team. It’s really important for us that our Guest can emphasizes our professionalism. Thank you once again for your visit and we hope to have the pleasure to welcome you back soon. Warm regards,

Dear Mrs/Mr. Abzocke, Thank you for choosing Steigenberger Wiltcher’s for your stay in Brussels. We are sorry to read this unpleasant comment regarding your last visit because of the Spa Aspria. As you can imagine we want to give the best service to our customers and we are sorry if you misunderstood the information regarding the wellness center. The entrance fee for the Spa, since it is a private Club and not part of the hotel, we have to follow their company policy and a negotiated fee has been established for our hotel guests. During the registration you signed a receipt indicating the € 30 per person. It's a pity that you only took advantage of 1/2 of the swimming pool because it also included: sauna, Turkish bath, jacuzzi and fitness center. We hope we will have the pleasure to welcome you back. Warm regards,

Dear Guest, thank you very much for your stay at the Steigenberger Wiltcher's and for leaving an outstanding rating. We are truly looking forward to welcome you back in the near future. Warm regards, Michel Cottray, General Manager

Dear Anonymous, thank you very much for your stay at the Steigenberger Wiltcher’s hotel and an excellent rating. We are looking forward welcoming you back at the Wiltcher's very soon. Michel Cottray, General Manager.

Dear Guest, thank you very much for your stay at the Steigenberger Wiltcher's and for leaving a nice rating. I am sorry to see the feedback about the breakfast. I sincere apologize for all inconvenience caused. Your comments will be shared with the food & beverage department. We are truly looking forward to welcome you back in the near future. Warm regards, Michel Cottray, General Manager.

Dear Guest, thank you very much for your stay at the Steigenberger Wiltcher's. It makes us very proud to read your wonderful comments. This is the kind of service we daily aim for and all will be definitely shared with all employees. It will be with great pleasure to welcome you back in the near future. Warm regards, Michel Cottray, General Manager.

Dear Guest, thank you very much for your stay at the Steigenberger Wiltcher's and for leaving a nice rating. Please always reach out to the reception if there are any missing items, like internet, in the room. This will give us the possibility to correct it immediately. We are looking forward to welcome you back in the near future. Warm regards, Michel Cottray, General Manager.

Dear Dr Edgar, thank you very much for your stay at the Steigenberger Wiltcher's and for leaving an outstanding rating. It will be with pleasure to welcome you back in the near future. Warm regards, Michel Cottray, General Manager.

Thank you very much for your stay at the Steigenberger Wiltcher's. I am sorry to see that your rating is average, and that we did not meet fully your expectations. Our aim is to give to every guest a great experience. I deeply apologize for all inconvenience caused. We truly hope to welcome you back in the near future. Warm regards, Michel Cottray, General Manager.

Dear Rüdiger, thank you very much for your stay at the Steigenberger Wiltcher's. Good to read that you had an overall good stay with us. Thank you for the valued feedback about the check out. I am deeply sorry and sincere apologize for all inconvenience caused. Your comments have been brought up to the attention of those involved in order to improve our services immediately. This is really not the service we daily aim for. I truly hope to welcome you back, that will able us to show you a better check out service. Warm regards, Michel Cottray, General Manager

Thank you very much for your stay at the Steigenberger Wiltcher's and for taking the time to leave a nice rating. Thank you for the wonderful comments about the good location. We are looking forward welcoming you back in the near future. Warm regards, Michel Cottray, General manager

Thank you very much for your stay at the Steigenberger Wiltcher's. Thank you for the excellent rating. It is with great pleasure to read your wonderful detailed comments. Really appreciated the comparison. We truly are looking forward welcoming you back in the near future. Warm regards, Michel Cottray, General Manager

Dear Holger, thank you very much for your stay at the Steigenberger Wiltcher's and for the great rating. We will definitely take you comment in consideration. We are looking forward welcoming you back in the near future. Warm regards, Michel Cottray, General Manager

Dear Richard and Petra, thank you very much for your stay at the Steigenberger Wiltcher's. Thank you for the excellent score. It will be with great pleasure to welcome you back in the near future. Warm regards, Roserie de Wild, Guest Relations.

Thank you very much for your stay at the Steigenberger Wiltcher's and for the excellent rating. It will be with great pleasure to welcome you back in the near future. Warm regards, Roserie de Wild, Guest Relations.

Dear M. Kalre, thank you very much for your stay at the Steigenberger Wiltcher's and for your wonderful words. This makes us really proud. This is the kind of service we aim for every day. It will be with great pleasure to welcome you back in the near future. Warm regards, Roserie de Wild, Guest Relations.

Thank you very much for your stay at the Steigenberger Wiltcher's. Thank you for the excellent score and wonderful comments. It will be with great pleasure to welcome you back in the near future. Warm regards, Roserie de Wild, Guest Relations

Thank you very much for your stay at the Steigenberger Wiltcher's and for the excellent rating. It will be with great pleasure to welcome you back in the near future. Warm regards, Roserie de Wild, Guest Relations

Dear Ulla, thank you very much for your stay at the Steigenberger Wiltcher's and for the nice rating. We appreciate your comments and do deeply apologize for all the inconvenience caused. Please be assured that your feedback have been brought to the attention of those involved in order to take this in consideration. Warm regards, Roserie de Wild, Guest Relations. Roserie de Wild, Guest Relations

Dear Peter, thank you very much for your stay at the Steigenberger Wiltcher's and for taking the time to leave a nice rating. We are looking forward welcoming you back in the near future. Warm regards, Roserie de Wild, Guest Relations.

Dear Orlando, Thank you very much for your stay at the Steigenberger Wiltcher's. Thank you for taking the time to leave a wonderful score. We are looking forward to welcome you back in the near future. With warm regards, Roserie de Wild, Guest Relations.

Thank you for your stay at the Steigenberger Wiltcher's. We sincerely appreciate that you have made the effort to give your feedback. It is only through each comment we receive, both negative and positive, we are able to seek knowledge and understanding to better serve our future guest. Please be assured that I have well take note of your remarks about the breakfast. Your comments have been brought up to the attention of those involved in order to improve our services immediately. We understand how upsetting this situation must have been for you and I deeply apologize for all the inconvenience caused. We are looking forward welcoming you back in the near future to show you the service we aim for. Warm regards, Roserie de Wild, Guest Relations

Dear Jiaji, thank you very much for your stay at the Steigenberger Wiltcher's and for the great score. Nice to see that you like the breakfast. We are looking forward welcoming you back in the near future. Warm regards, Roserie de Wild, Guest Relations

Dear Peter, thank you very much for your stay at the Steigenberger Wiltcher's and for your great rating. We are looking forward welcoming you back in the near future. Warm regards, Roserie de Wild Guest Relations

Dear Tim, thank you very much for your stay, great rating and nice comments. Very good to hear that you enjoyed Brussels and could everything explore by walking. We are looking forward welcoming you back in the near future. Warm regards, Roserie de Wild, Guest Relations

Vielen Dank für Ihren Aufenthalt im Steigenberger Wiltcher's. Es tut uns leid dass Sie uns eine durchschnittliche Bewertung gegeben haben. Wir werden Ihren Kommentar bezüglich des Frühstücks wird zur betroffenen Abteilung weitergeleitet für augenblicklich die gewünschten Aktionen zu unternehmen. Nochmals herzlichen Dank und wir freuen uns Sie nochmals im Steigenberger Wiltcher's willkommen zu heißen. Roserie De Wild Guest relations

Dear Madam, Dear Sir, Thank you for your compliments about your recent stay at The Wiltcher's. I do hope to see you again soon at our historical property! Best regards, J. Oldenburger General Manager

Dear Anke, Thank you very much for your lovely comments on the Expedia platform. We are delighted to see you enjoyed your stay at our historical property in the heart of Brussels! I do hope seeing you again soon in Brussels. Best regards, J. Oldenburger General Manager

Dear Madam, Dear Sir, Thank you very much for your feedback in regards to your stay at Steigenberger Wiltcher's. I am happy to see that you enjoyed our extensive breakfast buffet and you found our check-in experience to be extremely convenient. I kindly inform you that the parking is unfortunately not owned by Steigenberger, and therefore we cannot change the price of the car park. We truly hope to meet you again soon for another great stay! Best regards, J. Oldenburger General Manager

Dear Wolfgang, Thank you comment for your very nice comment on the Hotels.com website. We are looking forward for your next visit at the Wiltcher's. Sincerely yours, J. Oldenburger General Manager

Dear Sir, Dear Madam, Thank you for your review after your recent visit to Steigenberger Wiltcher's! We hope seeing you again soon for business or leisure reasons! Warm regards, Karel Lemmens Guest relations

Dear Mrs. Kathy,Warm greetings from Steigenberger Icon Wiltcher's.First of all, let us seize the opportunity to thank you for having chosen the Steigenberger Icon Wiltcher’s during your recent stay in Brussels.We are pleased to have read about your positive experience and to know that you enjoyed the time spent with us. The Steigenberger Icon Wiltcher’s Team is already looking forward to welcoming you back in the future and we remain at your entire disposal should you require any assistance.Sincerely yours, The Steigenberger Icon Wiltcher’s Team

Dear Mrs. Mr. Arash, Warm greetings from Steigenberger Icon Wiltcher's.On behalf of the Steigenberger Icon Wiltcher’s, we would like to extend our deepest appreciation for having chosen our Hotel during your stay in Brussels.It has been a real pleasure to host you at our Property during your recent visit & we very much thank you for your positive feedback. Our concerned Teams were very happy to learn that your stay went in general very well.Your feedback is of great value as it helps us to improve our services, therefore, we would like to sincerely thank you for all your sympathetic & warm comments including the constructive remarks for improvements which we have taken particular note of.Our dedicated team is already looking forward to extending you a hearty welcome back in the near future and we remain at your disposal should you require any assistance.With best regards,The Steigenberger Icon Wiltcher's Team

Dear Mrs. Mr. Huma,Warm greetings from Steigenberger Icon Wiltcher's.Allow us to express our sincere thanks for choosing Steigenberger Wiltcher’s during your recent stay in the heart of Brussels.It was a real pleasure to welcome you to our establishment and we were delighted to learn that you had a pleasant time with us. Our teams were very sensitive to your compliments and we thank you warmly. We work with passion every day to offer you the best stays and we are delighted when we succeed!Finally, and above all, we look forward to welcoming you again in the near future, and we remain at your entire disposal should you need it.With best regards,The Steigenberger Icon Wiltcher’s Team