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Bewertungen von Holiday Inn Express Hotel & Suites Brockville, an IHG Hotel

2.5 out of 5
Holiday Inn Express Hotel & Suites Brockville, an IHG Hotel
7815 Kent Blvd, Brockville, ON

Bewertungen

8,6

Hervorragend

500 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
346 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 8 - Gut" "
85 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 6 - Okay" "
53 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
16 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,0/10

Sauberkeit

9,0/10

Personal & Service

8,4/10

Ausstattung

8,6/10

Zustand der Unterkunft

8,4/10

Umweltfreundlichkeit

Bewertungen

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
In Sachen Umweltschutz ist noch Handlungsbedarf!
Leider ist die Dusche nicht befahrbar. Obschon das Zimmer als Behindertengerecht ausgeschrieben ist. Was uns sehr irritiert hat, ist das Frühstück. Alles aus Plastik oder Pappe. Keine sichere W-Lan Verbindung möglich im Hotel.
Aufenthalt von 1 Nacht im August 2019
Antwort von Guest Services am 20. Aug. 2019
Thank you for reviewing your recent stay. We are sorry to hear that we fell short of your expectations; guest satisfaction is our first priority, and we take your feedback very seriously. We hope that you will give us another chance to prove that your unsatisfactory stay was an exception. Thank you for choosing HIE Brockville, we hope to see you again soon!

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im August 2017
Thank you for rating your recent stay! We hope to see you again soon. Kind Regards, Alicia S., Front Office Manager.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Perfekter Aufenthalt
von der Schnellstraße super zu erreichen, trotzdem ruhige Lage, 5 Minuten per Auto bis zur Innenstadt am Fluß

10/10 – Hervorragend

Ashley, Bowmanville

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Clean, quiet, great amenities with a pool onsite, close walk or short drive to restaurants and the 401.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Faith Neal am 8. Mai 2024
Dear Ashley,Thank you for taking the time to provide us with feedback from your most recent stay with us.We hope to see you again soon!

10/10 – Hervorragend

Melissa

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
There were no usb plugs in the room, they really need to update this now. No one was around for checkout. Doors locked in evening. Not a convenient stay if you want to go out. Otherwise comfortable bed and pillows.
Aufenthalt von 1 Nacht im April 2024
Antwort von Faith am 22. Apr. 2024
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express BROCKVILLE.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

10/10 – Hervorragend

Natalia

Mit der Familie gereist
Big rooms!
Aufenthalt von 1 Nacht im April 2024
Antwort von Faith am 22. Apr. 2024
Dear Natalia,Thank you for providing us with feedback from your most recent stay with us.We hope to see you again soon!

10/10 – Hervorragend

Inan

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good service
Aufenthalt von 1 Nacht im April 2024
Antwort von Faith am 22. Apr. 2024
Dear Inan,We are glad to hear you enjoyed our service during your stay!We hope to see you again soon.

10/10 – Hervorragend

Shichao

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good and economical.
Aufenthalt von 1 Nacht im April 2024
Antwort von Faith am 22. Apr. 2024
Dear Shichoa,Thank you for providing us with feedback from your most recent stay at our hotel.We look forward to your next stay with us.

6/10 – Okay

Sonia

Mit der Familie und kleinen Kindern gereist
Gut: Ausstattung
Nous avions une fenêtre près de l'autoroute. Nous avons entendu les camions toute la nuit. Accueil du soir était particulier, l'homme ne savait pas comment programmer la carte pour la chambre . Il nous a accompagner à la chambre en écoutant les vidéos sur son téléphone. Le reste du personnel était courtois. Le déjeuner était bon. Nous avons eu un bon prix, malgré tout. La piscine était propre.
Aufenthalt von 1 Nacht im April 2024
Antwort von Faith am 25. Apr. 2024
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express BROCKVILLE.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

10/10 – Hervorragend

Natalie

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Check in was a breeze, enjoyed the pool with the family before going off property for dinner near by. Room was spacious, bright and clean. Comfortable beds and convenient amenities such as a microwave and mini fridge. The hotel advised they were undergoing some renos (did not disturb our stay) and provided us with complimentary bottle waters in the room with a bag of chips. Fresh, hot breakfast the next morning and lovely staff.
Aufenthalt von 1 Nacht im März 2024
Antwort von Faith am 22. Apr. 2024
Thank you for providing us with feedback from your most recent stay with us.We hope to see you again soon!

8/10 – Gut

chantal

Gut: Personal & Service
Aufenthalt von 1 Nacht im März 2024
Antwort von Faith am 22. Apr. 2024
Dear Chantal,Thank you for providing us, with feedback from your most recent stay with us.We hope to see you again soon.

10/10 – Hervorragend

Grace

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Faith am 22. Apr. 2024
Dear Grace,Thank you for providing me with feedback, regarding your most recent stay.Have a wonderful day!

10/10 – Hervorragend

Michelle

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We had a comfortable stay. The breakfast staff were excellent! Very welcoming, friendly and helpful.
Aufenthalt von 1 Nacht im April 2024
Antwort von Faith am 22. Apr. 2024
Dear Michelle,I am thrilled to hear that you found your stay comfortable and enjoyed our breakfast.We hope to see you again soon!

10/10 – Hervorragend

Halie

Aufenthalt von 1 Nacht im April 2024

8/10 – Gut

Olawale

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit und Personal & Service
Not bad
Aufenthalt von 2 Nächten im März 2024
Antwort von Faith am 2. Apr. 2024
Thank you for your feedback.We hope to see you again soon!

10/10 – Hervorragend

Paul

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff at check in was great. also access to 401 was beneficial
Aufenthalt von 2 Nächten im März 2024
Antwort von Faith am 2. Apr. 2024
Good morning Paul,Thank you for taking the time for reviewing the Holiday Inn Express & Suites Brockville.

10/10 – Hervorragend

Vic

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great customer service.
Aufenthalt von 1 Nacht im März 2024
Antwort von Faith am 26. März 2024
Dear Vic,Thank you for providing us with feedback from your most recent stay.We hope to see you again soon.

10/10 – Hervorragend

Kimberley

Mit der Familie und kleinen Kindern gereist, Mit einer Gruppe gereist
Gut: Zustand der Unterkunft
Staff were very pleasant and accommodating. The pancake machine was not working and after it was refilled it was still malfunctioning.
Aufenthalt von 1 Nacht im März 2024
Antwort von Faith am 22. März 2024
Thank you for taking the time to provide us with your feedback from your most recent stay with us.I would like to start by apologizing for your experience with our pancake machine.We hope the next time we see you, you will be able to enjoy your pancakes!

8/10 – Gut

Thi

Mit der Familie gereist
Verbesserungswürdig: Zustand der Unterkunft
Very good
Aufenthalt von 1 Nacht im März 2024
Antwort von Faith am 22. März 2024
Dear Thi,Thank you for taking the time to provide us with feedback from your most recent stay with us.Please know that we use feedback such as yours to continually make changes to our hotel and the brand.

8/10 – Gut

robert

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Time for an update. Put some weights in the exercise room.
Aufenthalt von 2 Nächten im März 2024
Antwort von Faith am 22. März 2024
Dear Robert,Thank you for taking the time to provide us with feedback from your most recent stay with us. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

8/10 – Gut

Sebastian

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
The Beds Were Super Soft And Comfy
Aufenthalt von 2 Nächten im März 2024
Antwort von Faith am 22. März 2024
Thank you for taking the time to provide us with feedback from your most recent stay with us. We are thrilled to hear that you found our mattresses soft and comfortable!Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 – Hervorragend

Mike

Aufenthalt von 1 Nacht im März 2024
Antwort von Faith am 22. Apr. 2024
Dear Mike,Thank you for taking the time to tell us about your experience at Holiday Inn Express BROCKVILLE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 – Hervorragend

Lisa

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Was very pleasant no issues
Aufenthalt von 1 Nacht im März 2024
Antwort von Amber am 4. März 2024
Dear Lisa, Thank you for taking the time to tell us about your experience at Holiday Inn Express BROCKVILLE. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express.

8/10 – Gut

Sarah

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Faith am 22. März 2024
Dear Sarah,Thank you your feedback.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

6/10 – Okay

J

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Faith am 22. März 2024
Thank you for providing us with feedback. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

8/10 – Gut

Janice

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Comfortable, clean, convenient place to stay
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Amber am 12. Feb. 2024
Dear Janice, Thank you for taking the time to tell us about your experience at Holiday Inn Express BROCKVILLE. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express.

10/10 – Hervorragend

maryiris

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Faith am 22. März 2024
Dear Maryisis,Thank you for taking the time to provide us with feedback from your most recent stay with us.Please know that we use feedback such as yours to continually make changes to our hotel and the brand.

10/10 – Hervorragend

Lyndsey

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Faith am 22. März 2024
Thank you for your feedback.We hope to see you again soon!

8/10 – Gut

Eleanor

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Rooms are a little outdated.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Amber am 26. Jan. 2024
Dear Eleanor, Thank you for taking the time to tell us about your experience at Holiday Inn Express BROCKVILLE. Please know that your feedback is extremely valuable to us. We would like you to know we will be going through a full interior renovation this winter. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express.

10/10 – Hervorragend

Christine

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Amber am 24. Jan. 2024
Dear Christine, Thank you for taking the time to tell us about your experience at Holiday Inn Express BROCKVILLE. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express.

10/10 – Hervorragend

Gordon

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
My check in was smooth and friendly. Tracy is a STAR!
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Amber am 22. Jan. 2024
Dear Gordon, Thank you for taking the time to tell us about your experience at Holiday Inn Express BROCKVILLE. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We are so pleased to hear you had a wonderful check-in experience and have passed on your positive feedback to Tracy. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express.

10/10 – Hervorragend

Irene

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very clean, served breakfast, Had everything we needed.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Amber am 22. Jan. 2024
Dear Irene, Thank you for taking the time to tell us about your experience at Holiday Inn Express BROCKVILLE. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express.

10/10 – Hervorragend

Trystan

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Best Holiday Inn stay ever. Great, friendly, helpful, smiling staff. I loved that. The beds were very very comfortable and the view was nice too. If in Brockbville this is the only place to stay.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Amber am 15. Jan. 2024
Dear Trystan,Thank you for taking the time to tell us about your experience at Holiday Inn Express Brockville. We are so pleased to hear you had a great time and had such positive feedback about our staff. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express.

10/10 – Hervorragend

Mandy

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff were super friendly and welcoming
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Faith am 12. Jan. 2024
Dear Mandy Thank you for taking the time to tell us about your experience at Holiday Inn Express BROCKVILLE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.

10/10 – Hervorragend

ANGELO AUGUSTO

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Faith am 12. Jan. 2024
Dear AngeloThank you for taking the time to tell us about your experience at Holiday Inn Express BROCKVILLE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.

8/10 – Gut

Sonia

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Faith am 12. Jan. 2024
Dear SoniaThank you for providing us with feedback from your most recent stay!We look forward to hosting you again.

10/10 – Hervorragend

Claudia

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Amber am 26. Jan. 2024
Dear Claudia, Thank you for providing us with feedback from your most recent stay! We look forward to hosting you again.

10/10 – Hervorragend

Sylvie

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Thank you so much Trish for the nice moment at the breakfast time
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Faith am 12. Jan. 2024
Dear Sylvie,Thank you for taking the time to provide us with feedback from your most recent stay with us.We look forward to your next stay.

8/10 – Gut

Amy

Gut: Sauberkeit, Personal & Service und Ausstattung
Room was in need of a refresh- chair and ottoman worn out, carpet had some stains. I did see a notice they are working on an update though. Air con/heater was very noisy every time it kicked in and if they book you in a room at the end of the hotel near the 401 I'd ask to be moved- the traffic can be heard all night (unless the air con drowns it out which isn't an improvement)
Antwort von Amber am 12. Feb. 2024
Dear Amy, Thank you for taking the time to tell us about your experience at Holiday Inn Express BROCKVILLE. Please know that your feedback is extremely valuable to us. We would like you to know we will be going through a full interior renovation this winter. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express.

10/10 – Hervorragend

James

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Room was very clean, staff was friendly
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Amber am 4. Jan. 2024
Dear James, Thank you for taking the time to provide us with feedback from your most recent stay with us. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 – Hervorragend

Partha, Nepean

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice place to stay. All the shopping places are close to hotel. Great selection of complimentary breakfast.
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Faith am 3. Jan. 2024
Dear Partha,Thank you for taking the time to provide us with feedback from your most recent stay with us.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 – Hervorragend

Owen

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 5 Nächten im Dezember 2023
Antwort von Faith am 29. Dez. 2023
Dear Owen,Thank you for taking the time to provide us with feedback from your most recent stay with us.We hope to see you again soon!:)

4/10 – Schlecht

Verifizierter Reisender

Gut: Personal & Service und Komfort des Zimmers
Verbesserungswürdig: Zustand der Unterkunft
Needs renovation desperately
Dumpy hotel. Rust stains in bathtub, torn blackout blinds, no hair dryer or bar soap
Aufenthalt von 1 Nacht im Dezember 2023

8/10 – Gut

Stephanie, Kingston

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Amber am 27. Dez. 2023
Hi Stephanie, Thank you for your valued feedback! We hope to see you again soon! Have a great day.

10/10 – Hervorragend

Cliff

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Trish was very helpful.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Amber am 18. Dez. 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express BROCKVILLE. We are so pleased to hear you had a great stay. We will pass your good words on to Trish. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 – Hervorragend

Laurie

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Amber am 16. Dez. 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express BROCKVILLE. We are so pleased to hear you had a nice stay! Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

8/10 – Gut

Scott

Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Faith am 3. Jan. 2024
Dear Scott,Thank you for taking the time to tell us about your experience.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 – Hervorragend

Carole L

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Faith am 11. Dez. 2023
Hello,Thank you for taking the time to provide us with feedback.

2/10 – Ungenügend

Bailey

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Unclean noisy no toilet paper restock
Aufenthalt von 5 Nächten im November 2023
Antwort von Faith am 15. Nov. 2023
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express BROCKVILLE.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly at 6133421883 or fom@hiebrockville.com.

8/10 – Gut

Margaret

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice hotel but it took about 45 mins to check in. Went to uss the gym and some machines were broken and no weights. Room was perfecr though.
Aufenthalt von 1 Nacht im November 2023
Antwort von Faith am 9. Nov. 2023
Hello Margaret,Thank you for taking the time to provide us with feedback from your previous stay. I would like to apologize to you for not meeting your expectations.We use feedback such as yours to make changes to the hotel, to better serve you.