Dear JeromeThank you for your lovely words following your recent stay with us, I am delighted you had a wonderful time and will look forward to welcoming you back soon.Thank you once again.

Thank you for your lovely words Mark, I am delighted you had a wonderful time when with us.

Thank you for your lovely words Henry, I am delighted you had a fantastic experience when with us.

Dear TerryThank you for your comments and please accept my apologies. It would be most helpful to know when you stayed with us so I can investigate further, would you be so kind as to call me directly on 01386 852255 to discuss please.

Dear NeillThank you for your 5 out of 5 score!

Dear Juliet Thank you for your lovely feedback, I am delighted you had a wonderful experience when staying with us. We will look forward to welcoming you back soon.

Dear ScottThank you for your wonderful words following your recent visit to see us. I am delighted you had an amazing time and we will look forward to welcoming you back soon.Thank you.

Dear ChelseaThank you for your lovely kind words following your recent stay. I am delighted you enjoyed all aspects of our hotel and beautiful village.

Dear SonyaThank you for your lovely kind words, I am delighted you enjoyed all aspects of your stay with us.

Dear KanizeThank you for your lovely comments following your recent stay, I am delighted you enjoyed your time with us.

Dear Philip, thank you for your lovely kind words, I was delighted to read you had an amazing time and that our team looked after you so well.We will look forward to welcoming you back soon.Thank you once again.

Dear ClaireThank you for your lovely kind words following your recent visit. I am delighted you found our team friendly and that you enjoyed delicious food when you dined.Thank you once again.

Dear KevinThank you for your 10 out of 10 score!

Dear LaurenThank you for your lovely words following your recent stay, I am delighted you had a wonderful time and look forward to welcoming you back soon.Thank you once again.

Dear JamieI was disappointed to read your comments, please feel free to call me directly as it would be very helpful for me to understand which elements of your stay failed to meet your expectations.Thank you.

Thank you for the 10 out of 10 Clive, delighted you had a wonderful stay.

Dear PeterThank you for your kind words about our friendly team, I was disappointed to read our pre-authorization and billing procedure were not clearly explained upon arrival. I would be delighted to explain these to you should you wish to contact me directly. Thank you.

Thank you for taking the time to share your feedback Sian.

Dear ChrisThank you for the 10 out of 10 score and we will look forward to welcoming you back, I am delighted you found everything to be amazing.

Thank you for taking the time to share your feedback Adele.

Thank you for your lovely kind words Ian, I am delighted you had an amazing time.

Dear MelThank you for scoring us as a 10 out of 10!

Dear MarissaThank you for taking the time to share your experience following your recent stay. I was delighted to read that you found our team very friendly and that you enjoyed your breakfast and our cosy lounges, snugs and Inglenooks.We will look forward to welcoming you back soon.Thank you once again.

Dear SianThank you for taking the time to share your experience and for your lovely kind words, I am delighted you had a wonderful time when with us.We will look forward to welcoming you back soon.Thank you once again.

Dear JoanneThank you for taking the time to share your experience and for your lovely kind words, I am delighted you had a wonderful meal in Grill and thoroughly enjoyed our Beef platter.We will look forward to welcoming you back soon.Thank you once again.

Dear KarenThank you for sharing your experience, I am delighted you found our team extremely helpful and welcoming.We will look forward to welcoming you back soon!

Thank you for your lovely kind words!

Dear JoannaThank you for taking the time to share your experience. I was delighted to read you found our beds extremely comfortable and that our team delivered top notch service, I trust you felt relaxed leaving after your treatments in our spa.Thank you once again and we will look forward to welcoming you back soon.

Dear AnitaThank you for taking the time to share your experience. I was delighted to read our team delivered amazing service and that your piece of jewellery was returned to you after it was left in the safe.Thank you once again and we will look forward to welcoming you back soon.

Dear Mike Thank you for taking the time to share your experience. I was delighted to read enjoyed our gardens and public areas, and that your treatments in our spa and dining experiences were great too. Thank you for your feedback on your bedroom.

Dear CatherineThank you for taking the time to share your experience, thank you for your kind words about our team and the service they provided. I was delighted to read you had the best ever breakfast when with us!Thank you once again.

Dear MichelleThank you for scoring us as a 10 out of 10

Dear AdriannePlease accept my apologies for the inconvenience of our toaster playing up. I was pleased to read the team offered an alternative until our toaster was repaired.Thank you.

Dear CarmenThank you for your lovely kind words, we will look forward to welcoming you back for a 5th time soon!

Dear PaulThank you for scoring us a 10 out of 10 following your recent visit!

Dear LaurenceThank you for taking the time to share your experience. I was pleased to read you found everything lovely and please accept my apologies for your room being chilly.

Dear PeterThank you for taking the time to share your experience. I was delighted to read you found our location fantastic and our team to be excellent. Your kind words are truly appreciated and will be shared with the team.

Dear DianeThank you for your lovely kind words following your recent stay with us, I was delighted to read you enjoyed the history of our beautiful building and found everything to be fabulous.We will look forward to welcoming you back soon.Thank you once again.

Thank you for your lovely kind words!

Dear PeterThank you for your review, I was sorry to read you felt there were too many dogs, we do keep areas of the hotel dog free, apologies if these were not offered as options to you.

Dear Debra Thank you for taking the time to post a review and for your lovely kind words about our spa. I was delighted to read you had wonderful dining experiences when with us and that you found all our team to be efficient and friendly.

Dear KyleThank you for taking the time to post a review and for your lovely kind words about our interior design, I am delighted you liked the design and had a wonderful night’s sleep on our super comfortable mattresses.

Dear James Thank you for taking the time to post a review, please accept my apologies for your breakfast experience.

Thank you for your kind words Robert. Delighted you had a wonderful stay.

Dear HiroyukiThank you for taking the time to feedback, your comments are most welcome and truly appreciated.Thank you.

Dear LindaThank you for taking the time to post a review and for your lovely kind words about your visit.

Dear DebbieThank you for taking the time to post a review and for your lovely kind words about your visit and our team delivering amazing service. Apologies about the dogs, I hope they did not disturb too much.

Dear MarkThank you for providing your feedback which will be shared with the team, particularly regarding the service at breakfast and table maintenance in the bar. I am sorry to hear that not all aspects met your expectations although I am pleased you enjoyed the Courtyard and the staff were friendly and helpful.Sincerely,Darren

Dear JadeThank you for sharing your comments and please feel free to call me directly to discuss further. 01386 852255Thank you