Innenbereich
Verfügbarkeit prüfen

Bewertungen von Yarrow Hotel

4 out of 5
Yarrow Hotel
Ramsgate Road, Broadstairs, England

Bewertungen

9,4

Außergewöhnlich

374 von insgesamt 511 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
111 von insgesamt 511 Gästebewertungen haben eine Bewertung von 8 - Gut" "
19 von insgesamt 511 Gästebewertungen haben eine Bewertung von 6 - Okay" "
3 von insgesamt 511 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
4 von insgesamt 511 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,6/10

Sauberkeit

9,6/10

Personal & Service

9,0/10

Ausstattung

9,4/10

Zustand der Unterkunft

8,6/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Amanda

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Lovely breakfast, good choice of hot & cold. Friendly staff. Room nice, clean & i slept well, although my husband didnt. Good location short walk to the sea front. My only issue was being given a room that could be connecting. Which meant i could hear the people in the room next door, when they used the hairdryer in the morning.
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Jane

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Lovely big room and bus just outside in to town.
Aufenthalt von 1 Nacht im Mai 2024

8/10 – Gut

Susan

Mit einer Gruppe gereist
This was my old college 40 years ago so it was a trip down memory lane and lovely to see it put to good use. Great large room had everything you want except some draw space & maybe some coat hooks plenty of room to fit them in. Breakfast was ok but would be nice to have more of a waiting service. Shame the bar closed at 10pm when you just come back from a night out & the coffee machine is turned off for cleaning well before 10pm, these are all minor things & I would return again.
Aufenthalt von 2 Nächten im Mai 2024

8/10 – Gut

Lesley Karen

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Overall a lovely stay. The only negative was the set-up of the bathroom - the shower was open and we found that the water accumulated to the point of flooding the whole bathroom floor, and carpeting outside of the bathroom ( there was a floor squeegee to push the water towards the drain), the sink was very, very small and there was nowhere to put toiletries.
Aufenthalt von 3 Nächten im Mai 2024

10/10 – Hervorragend

Laura

Aufenthalt von 1 Nacht im April 2024

8/10 – Gut

Paul

Gut: Sauberkeit und Personal & Service
well placed, good quality
Aufenthalt von 4 Nächten im Februar 2024

8/10 – Gut

Penelope

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Another lovely stay but disappointed in the astronomic rise in the cost of the 7 course tasting menu with wine pairings from £75 on our stay 18months ago to £130! We chose not to partake. However, great choices on the main menu and the steak was the best I’ve had in a long time. Lighting in the dining room is poor at night and we found it impossible to read the wine list on a brown background. Most of the tables are unsteady from a poor design - we had to change tables twice at breakfast or risk losing a lot of our tea into the saucer.
Aufenthalt von 3 Nächten im Februar 2024

10/10 – Hervorragend

Katharina

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Februar 2024

10/10 – Hervorragend

Pamela

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
We had an amazing overnight stay
Aufenthalt von 1 Nacht im Februar 2024

6/10 – Okay

Tracy

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Bummer check in - some good things
Pretty bummed on check in. I booked the room on the site about 1:45 and then we headed over to see if at 2:00 there was a chance to check in a bit early. We inquired if that was possible and we were told that not a single room was ready and that check in was 3:00. I have literally never had that happen, I've always experienced a 'I'll check to see if your room might be ready." The no rooms was not believable. Next we asked if we could sit in the bar have a drink and some sandwiches we happen to have with us and we were told 'no, you can eat outside'. England in February. Also disappointed that it wasn't clear the spa/sauna was not an amenity included at the property but an extra per person charge and needed booking. On a plus note, we did book and the private space you get with booking is so nice. When we returned after 3:00 and checked in we got to the room, few more bummer things. Bed was large and nice with two thin pillows only on it. How uninviting for that quality hotel. We found some extras. Also, no bar soap for washing hands. Have to use their little plastic shower gel for that. Another plus note, breakfast was really nice and hearty and staff very accommodating.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Lee Osborn am 13. Feb. 2024
Very sorry to hear this feedback. We do not permit early check-in as at 14:45 our procedure is that a member of management checks the cleanliness of each bedroom and signs it off before guests are allowed in. This we believe gives us the edge over other hotels from a cleanliness and quality standards view point. Unfortunately we do not permit guests to eat their own sandwiches or food in our bar and lounge area. We do have additional pillows available in the wardrobes but of course, if you would like alternatives we can always get these for you, just call down to reception to ask and a member of the team will assist you. We do have hand soap wrapped in rooms apologies if you did not get one however, again, if you call to reception a member of the team would be happy to help. Thank you again for your feedback.

10/10 – Hervorragend

Lucy

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Wonderful!
Beautiful room, attentive staff, lovely spa treatments, good food and plenty of parking. Highly recommended
Aufenthalt von 1 Nacht im Februar 2024

10/10 – Hervorragend

Andrew

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great hotel at an excellent price
We were very much impressed with The Yarrow. The facilities, the staff and the breakfast were all excellent. I would highly recommend it!
Aufenthalt von 1 Nacht im Februar 2024

4/10 – Schlecht

Bashar

Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
Disastrous Experience: Unprofessional Receptionist and Lazy Breakfast Staff I recently had the misfortune of staying at this local hotel that, unfortunately, only caters to locals. My two-night reservation made through Expedia turned into a nightmare thanks to the abysmal service provided by the receptionist and breakfast staff. Upon arrival at the hotel, I inquired about an early check-in, as Expedia had informed me that it would cost £10 to check in at 12pm instead of 3pm. However, when I approached the receptionist at 12:53pm, she insisted that the early check-in would cost £30 (£10 per hour). When I attempted to question her calculation, she responded with rude and dismissive behavior, showing a complete lack of professionalism. Her demeanor suggested a simple and uneducated individual who was ill-equipped to handle even basic customer inquiries. As if the receptionist's behavior wasn't enough, the experience with the breakfast staff further compounded my disappointment. The breakfast provided was incredibly basic, and even then, items were frequently running out. Despite numerous requests from myself and other guests for items to be refilled, the staff showed a blatant disregard for customer satisfaction. Their laziness and indifference only added to the frustration In conclusion, my experience at this local hotel was nothing short of disastrous. From the unprofessionalism of the receptionist to the apathy of the breakfast staff, it's c
Aufenthalt von 2 Nächten im Dezember 2023

10/10 – Hervorragend

Mark

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Lovely hotel. Rooms nice. Staff great
Aufenthalt von 3 Nächten im Februar 2024

10/10 – Hervorragend

Paige

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024

10/10 – Hervorragend

Lesley

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024

10/10 – Hervorragend

Judith

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great hotel with very attentive friendly staff
Aufenthalt von 2 Nächten im Februar 2024

2/10 – Ungenügend

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Not happy here. Raised concerns which were not resolved.
Aufenthalt von 4 Nächten im Januar 2024
Antwort von Generall Manager am 3. Feb. 2024
Sorry to hear this. It is a shame you have chosen to write a review anonymously as we cannot follow up with you.

10/10 – Hervorragend

Nicole

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice hotel
Staff very helpful
Aufenthalt von 2 Nächten im Januar 2024

10/10 – Hervorragend

PAULA

Aufenthalt von 1 Nacht im Januar 2024

10/10 – Hervorragend

Fabiao, Addington,KENT

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Easy access to the beach
Aufenthalt von 2 Nächten im Januar 2024

2/10 – Ungenügend

Dean

Geschäftlich gereist
Verbesserungswürdig: Komfort des Zimmers
Aufenthalt von 2 Nächten im Januar 2024

8/10 – Gut

jane

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Friendly staff Fresh decor Good standards of housekeeping
Aufenthalt von 1 Nacht im Januar 2024

10/10 – Hervorragend

Brian

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024

10/10 – Hervorragend

Dave

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024

10/10 – Hervorragend

Dawn

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Comfy clean friendly hotel
Really lovely hotel, clean & contemporary. All staff very helpful & friendly, nothing too much trouble. Good parking & easy walk into Broadstairs Had excellent back massage in Spa which is a lovely bonus to staying here.
Aufenthalt von 3 Nächten im Januar 2024

10/10 – Hervorragend

Paul

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023

10/10 – Hervorragend

David

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We had an excellent Christmas party there.
Aufenthalt von 1 Nacht im Dezember 2023

10/10 – Hervorragend

Karen

Aufenthalt von 2 Nächten im Dezember 2023

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Lovely Hotel
Lovely hotel with really friendly and helpful staff. Rooms are spacious and well maintained and the breakfast is great. This was our fourth stay and we will definitely be back again !
Aufenthalt von 2 Nächten im Dezember 2023

10/10 – Hervorragend

Michelle

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023

10/10 – Hervorragend

Glen

Aufenthalt von 1 Nacht im Dezember 2023

8/10 – Gut

Jackie, Eastbourne

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We have stayed at the Yarrow many times and we had another good stay although I have noticed a few changes this time. In the bar we had to search for drinks menu and when our cocktails were served we weren’t given any garnish or coaster which is usual. At breakfast it’s self serve unless you order off menu and tea and coffee is from a flask where before it was freshly served. In the bedroom it appeared very clean but I found someone’s medication in the bedside cabinet which suggests it wasn’t checked thoroughly. There was no restaurant open for the Sunday night or the Monday night but the rate was very reasonable so we understand if we booked for these nights we would have to walk into town or have bar food. As it was a Birthday celebration we wanted a special meal so we didn’t eat bar food. The bar lacked atmosphere with very bright lighting and quiet. The welcome was good and reception were helpful but we’ve just noticed a few minor issues compared to the usual standard. We understand many staff are students so we are not going to complain but I wonder if the supervision is less than previously. Overall a good location and pleasant stay in Broadstairs.
Aufenthalt von 2 Nächten im November 2023

10/10 – Hervorragend

Jennifer

Aufenthalt von 1 Nacht im November 2023

10/10 – Hervorragend

Debra

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Lovely big room with comfortable bed .very clean hotel and staff were lovely
Aufenthalt von 2 Nächten im November 2023

6/10 – Okay

Keith

Aufenthalt von 1 Nacht im November 2023

8/10 – Gut

Rhian

Gut: Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Sauberkeit
Aufenthalt von 2 Nächten im Oktober 2023

10/10 – Hervorragend

Philip

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
All of it
Aufenthalt von 2 Nächten im Oktober 2023

10/10 – Hervorragend

Carol

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Break with friends
We spent 2 nights at the Yarrow Hotel. Our room was a very good size, with a large comfortable bed and well-appointed bathroom. All the furnishings and decor look like new. In fact that is the same throughout the hotel corridors and in the bar/lounge. Breakfast was very good, with a buffet plus some other options to order. Location is great as it is just a short walk to the restaurants & pubs in Broadsairs, and to the sea. There is also plenty of space in their car park. A very enjoyable stay.
Aufenthalt von 2 Nächten im Oktober 2023

10/10 – Hervorragend

Robert James

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
A very good experience. Fully recommend
Aufenthalt von 3 Nächten im Oktober 2023

10/10 – Hervorragend

Catherine

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
A lovely stay *****
Overall experience was great. Staff were helpful and friendly, the breakfasts were extremely tasty and well presented and the room was generally clean and comfortable. However, we felt that the paintwork in the bathroom and the carpet in the room needed to be refreshed or renewed. This did not spoil our overall experience though.
Aufenthalt von 2 Nächten im Oktober 2023

10/10 – Hervorragend

Debbie

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Lovely weekend break
Lovely weekend stay at the Yarrow. Excellent breakfast, nice and big, comfy room and very friendly staff. Will certainly be returning
Aufenthalt von 2 Nächten im Oktober 2023

8/10 – Gut

Julia

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Aufenthalt von 3 Nächten im Oktober 2023

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2023

10/10 – Hervorragend

James, London

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
A return visit, and will return again. Excellent hotel lovely facilities, friendly and efficient staff
Aufenthalt von 3 Nächten im Oktober 2023

8/10 – Gut

Barry

Aufenthalt von 1 Nacht im Oktober 2023

10/10 – Hervorragend

Andrew

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great hotel
Excellent all round. Hotel decor & room first class. Didn’t have an evening meal as there was a function on but breakfast was excellent. Staff very friendly but professional. Ideal location to walk into town.
Aufenthalt von 2 Nächten im Oktober 2023

10/10 – Hervorragend

James

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Short stay
Great location for Broadstairs just a short stroll into the town and beach,staff very friendly and welcoming,we had a sandwich at lunchtime in the bar but didnt dine in the restaurant,breakfast buffet was excellent with a good choice,looking forward to using this hotel again
Aufenthalt von 1 Nacht im Oktober 2023

8/10 – Gut

Fiona

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Oktober 2023

10/10 – Hervorragend

Catherine

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This property ticks all our needs. Lovely quite comfortable rooms. Private spa. Lovely breakfast. A Short walk to the beach.
Aufenthalt von 2 Nächten im Oktober 2023