Thank you for your review. We are delighted to hear that you have enjoyed your stay with us

Thank you for your review. We are delighted to hear that you have enjoyed your stay with us

Thank you for your review. We hope you have enjoyed your stay. In the unlikely event of dust (our staff cake pride in cleaning all rooms to a very high standard) we are puzzled as to why we were not alerted at the time of your stay and could have addressed this immediately. Our room descriptions are accurate and you are complaining about the lack of an amenity we do not provide or we would clearly state this. All our rooms have smart TVs and guests are welcome to use their personal accounts to sign into streaming services: if we provided sign ins for these services, which we don't for reasons of privacy and data protection (we don't want guests to see what previous guests have viewed) we would have also made this clear in our room descriptions. We are very happy to speak with you directly if you have any further concerns

Thank you for your review. We are delighted to hear that you have enjoyed your stay

Thank you for your review. We are delighted to hear that you have enjoyed your stay with us

Thank you for staying with us again and for reviewing us. We are delighted to hear you have enjoyed your stay with us and we look forward to welcoming you again

Thank you for your review. We are delighted to hear that you have enjoyed your stay. Our wet rooms are designed so that water drains quickly away and we provide a squeeggee, extra towels and slippers to deal with this

We are delighted to hear that you have enjoyed your stay, thank you! We look forward to welcoming you again in the future.

Thank you for your review. We hope that you have enjoyed your stay

Thank you for your review. We hope that you have enjoyed your stay. All our water is softened and is lovely to both drink and wash with - we have never had any previous negative comments about our water.

Thank you for your review. We are delighted and proud to hear that you have enjoyed your stay. We hope to welcome you again in the future

Thank you very much for your review. We are delighted to hear that you have enjoyed your stay with us and we hope to welcome you again

Thank you very much for your review. We hope that you have enjoyed your stay with us

Thank you for reviewing us. We are delighted to hear that you have enjoyed your stay and we hope to welcome you again soon

Thank you for rating us. We do hope that you have enjoyed your stay.

Thank you for your review. We hope that you have enjoyed your stay with us and we look forward to welcoming you again.

Thank you for your review. Unfortunately you have not provided any detail about your concerns giving us the opportunity to learn and improve. You are very welcome to contact us directly

We are very grateful for your review and we hope that you have enjoyed your stay with us

Thank you very much for your review. We are delighted to hear that you have enjoyed your stay and we look forward to welcoming you again

Thank you very much for your review. We are delighted to hear that you have enjoyed your stay with us

Thank you very much for reviewing us. We are delighted to hear that you have enjoyed your stay with us and we hope to welcome you again

Thank you for your review. We hope that you have enjoyed another great stay with us and we look forward to welcoming you again.

Thank you for rating us. We hope that you have enjoyed your stay

Thank you for your review. We hope that you have enjoyed your stay. Our builders next door have been very good at only working within reasonable times so that our guests experience minimal disruption.

Thank you very much for your review. We hope that you have enjoyed your stay with us.

Thank you very much for your review. We are very pleased to hear that you have enjoyed your stay with us.

Thank you very much for your review. We are delighted to heart that you have enjoyed your stay.

Thank you for your review. We hope that you have enjoyed your stay. As we explained to you when here you would need to raise directly with Hotels.com / Expedia why they assigned a non-accessible room for your stay, this was outside of our control and they should have made this clear on their website at time of booking. Our staff did as much as possible to assist at check in when we discovered Hotels.com / Expedia hadn't assigned an accessible room - we do not agree that this was 'hit and miss'! We have sent a copy of your receipt now and apologise if you didn't receive the original copy

Thank you very much for reviewing us. We hope that you have enjoyed your stay.

Thank you for your review. We hope that you have enjoyed your stay with us.

Thank you for rating us. We hope you have enjoyed your stay. Robert (co-owner / manager)

Thank you for your review. We hope you have enjoyed your stay. All of our water is softened and we do not provide bottled water in rooms so we can minimise our waste footprint. Bottled water is available for purchase from our bar. Robert (co-owner / manager)

Thank you very much for reviewing us. We are very pleased you have enjoyed your stay and we look forward to welcoming you again.

We are very grateful for your review and are delighted that you have enjoyed your stay

We thank you for your review and are delighted to hear that you have enjoyed your stay and appreciated our facilities

Thank you for your review. We hope you have enjoyed your stay. Alistair (co-owner / manager)

Thank you for your feedback. We are confused as you complain about our warm welcome (for the record, our owners and staff do not drink on duty, you clearly have a mistaken impression) yet say you didn't feel welcome. We have never been asked to provide sweeteners in our amenity trays but would have happily provided had you asked instead of complaining in a review after you've left!l The majority of our guests are keen to interact with our dog - if we weren't 100% confident that he is calm and good natured we would not allow him in communal areas. You stated by email you would cover the cost of posting the watch, which we highlighted we sent by signed for delivery - we can provide the receipt - this is no different from standard hospitality industry practice.

Thank you very much for reviewing us. We are very pleased that you have enjoyed your stay with us.

Thank you for your review. It is great to hear that you have enjoyed your stay with us.

Thank you very much for reviewing us. We hope that you have enjoyed your stay.

Thank you very much for your review. We are delighted you have enjoyed your stay.

Thank you very much for your review. We are very pleased to hear that you have enjoyed your stay!

Thank you very much for reviewing us. We are very pleased to hear that you have enjoyed your stay with us.

Thank you for your review. We are very pleased to hear that you have enjoyed your stay with us.

Thank you for your review. We are delighted that you have enjoyed your stay and we hope to welcome you again.

Thank you very much for reviewing us. We hope that you have enjoyed your stay. Our check in and check out times are in line with normal hospitality industry practice, especially as we now have to allow extra time to clean rooms to the high standard our guests expect and to be as covid-safe as possible.

Thank you for your review. We are very pleased that you have enjoyed your stay with us and we hope to welcome you again.

Thank you for your feedback. We do our best to provide accurate descriptions and images of all our rooms so guests are fully aware of all amenities. We hope you have enjoyed your stay.

Thank you for your review. We are delighted you enjoyed your stay (as a keyworker on valid business travel) recently. Robert (co-owner/ manager)

Thank you for your review. We hope that you have enjoyed your stay with us. Robert (co-owner/ manager)