Please anyone reflecting on this take in to consideration our overall review performance. We at Rambla take on board all feedback and know full well we like anyone are not perfect. It is sad to be targeted by defamation with fictitious accusations when we worked with a guest in reviewing camera footage for reassurance of events being no more than other guests getting to their rooms and ensuring they know there is security on site who can be contacted if there are any concerns at any time (which they were not). We are a popular destination with cooperates, families and leisure guests of all ages with zero issues of parties or disturbances in our year of operation. I am truly saddened that this is how you viewed your stay and wish you all the best in the future. Best Regards

HI Mridu! Love to hear that you enjoy our location. Thank you for your review and looking forward to your return.

HI Lea! Thank you for your review and looking forward to your return.

Hi Joey lovely to hear that! We truly look forward to welcome you to our property again in the future!

Hi Kate, thank you for loving our property. Hope to see you return shortly.

Hello Hak, thank you for your review. We understood it will be confusing at first for our key systems. Allow us improve on key area to make it seamless for our next guest. Looking forward to see you soon!

Hi Richard, thank you for your feedback! Looking forward to see you soon.

Hi William thank you for your review. Looking forward to see you soon!

Hi Sally, Thank you for taking the time to share your feedback with us regarding your recent experience with us.We deeply apologize for any inconvenience caused during your stay. We do have physical key available on request. We have remarked on your profile and prepare the physical key for your next arrival. Please know that your feedback has been diligently reviewed with our team, and immediate steps are being taken to improve the shortcomings you mentioned.Thank you once again for your valuable input and for being part of our journey toward enhancement.

Hi Zhiping, thank you for your review! Hope to welcome you soon.

Hi Burt,Thank you for your review! Looking forward to see you soon.

Hi Ben, thank you for your review! Hope to welcome you soon.

HI Gary, thank you for your review! See you next time.

Hi Terrence, thank you for your feedback for the key issue. Please rest assured that we will follow up on that. Looking forward to your next arrival!

Hi Alex, we are glad you enjoy your stay with us! See you next time.

Hi Emile, thank you for the review. See you again soon.

Hi Stephen, thank you for your review! Looking forward to see you soon.

Hi Kirsten, thank you for the review, see you next time!

Hi Adam, we are sorry to hear the cleanliness issue and we will definitely pass the feedback to housekeeping team. Please rest assured that we will follow up with the team, hope to welcome you again to the property again in a near future.

Hi Karen, thank you for your feedback!

Hi Jane, love to see that 5/5! Hope to see you next time.

Hi Mari, we are so sorry to hear that and this is not the service that we want to deliver. We will pass the feedback to the team and please rest assured that we will follow up on that. Hope to see you on your next arrival.

Hi Michael, thank you for the review. Hope to see you soon.

Hi Sarah-Jayne, thank you for your 10/10 feedback and we love to heat that you enjoy your stay with us! Looking forward to your next arrival.

Hi Amanda, thank you for your feedback! Love that you enjoy the room. We are sorry the spa doesn't work and we will look into it. Look forward to your return.

Hi Teresa,Thank you very much for sharing your experience with us. Lovely to hear that you enjoy your stay with us! My sincere apology that the key experience wasn't smooth as expected. Your comments are well acknowledged, rest assured, we would be following up on those areas accordingly. It would be our pleasure to welcome you back in the near future for another lovely visit.

Hi Renae,Thank you very much for sharing your experience with us. Lovely to hear that you enjoy your stay with us! My sincere apology that the key experience aren't smooth as expected. Your comments are well acknowledged, rest assured, we would be following up on those areas accordingly. It would be our pleasure to welcome you back in the near future for another lovely visit.

Hi Bec, thank you for taking the time to share your feedback with us regarding your recent experience at Rambla. My sincere apology that the arrival experience did not meet with your approval. Your comments are well acknowledged, rest assured, we would be following up on those areas accordingly. It would be our pleasure to welcome you back in the near future for another lovely visit.

Thank you for your feedback, looking forward to your next arrival.

Hi Emma, thank you for the 5/5 review. We are so sorry to hear about the parking issues and your comments are well acknowledged, rest assured, we would be following up on those areas accordingly. Looking forward to welcome you soon.

Hi Phetcharaphon, thank you very much for the 10/10 review.

Hi Daniel, thank you very much for the review.

Thank you for your feedback, looking forward to your next arrival.

Hi Aaran, thank you very much for showering us with your gracious compliments. Hope to see you in a near future.

Hi Allan, thank you for taking the time to share your feedback with us regarding your recent experience at Rambla. My sincere apology that the arrival experience did not meet with your approval. Your comments are well acknowledged, rest assured, we would be following up on those areas accordingly. It would be our pleasure to welcome you back in the near future for another lovely visit.

Hey Skittles, We 100% understand your frustration, on this occasion a storm swept by and knoced out our COMMS causing your issue. We have put protocals in place to ensure it dos not happen again. Thank you for your understanding.

Hi Paul, thank you very much for showering us with your gracious compliments. They are very encouraging, and we will surely share with our associates. Comments like yours are the reasons and drive for us to continue enhancing and improving our service delivery for valued guests like you. It would be our pleasure to welcome you back in the near future for another lovely visit.

Hi Jason, thank you very much for showering us with your gracious compliments. They are very encouraging, and we will surely share with our associates. Comments like yours are the reasons and drive for us to continue enhancing and improving our service delivery for valued guests like you. It would be our pleasure to welcome you back in the near future for another lovely visit.

Hi Mi Hyang, thank you for your review. Look forward to see you next time.

Thank you for your feedback, looking forward to your next arrival.

Hi Alex, thank you very much for sharing your experience with us. Lovely to hear that you enjoy your stay with us! My sincere apology that the arrival experience did not meet with your approval. Your comments are well acknowledged, rest assured, we would be following up on those areas accordingly. It would be our pleasure to welcome you back in the near future for another lovely visit.

Hi Yuxiang, thank you for the 5/5 review. Looking forward to welcome you soon.

Hi B, thank you for the review. Hope to see you soon.

Thank you for your feedback, looking forward to your next arrival.

Hi Jamie, thank you for the 5/5 review. Looking forward to welcome you soon.

Hi Wilton, glad to know you enjoy your stay with us!

Hi, thank you very much for showering us with your gracious compliments. They are very encouraging, and we will surely share with our associates. Comments like yours are the reasons and drive for us to continue enhancing and improving our service delivery for valued guests like you. It would be our pleasure to welcome you back in the near future for another lovely visit.

Thanks Aidan, hope to welcome you again soon.

Hi Thi, thank you for the review. Looking forward to see you soon.

Glad to hear that you enjoy your stay with us! Hope to see you next time.