Lobby-Lounge

Bewertungen von Brisbane One Apartments by CLLIX

4 out of 5
Brisbane One Apartments by CLLIX
1 Cordelia St, South Brisbane, QLD

Bewertungen

8,2

Sehr gut

190 von insgesamt 443 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
137 von insgesamt 443 Gästebewertungen haben eine Bewertung von 8 - Gut" "
68 von insgesamt 443 Gästebewertungen haben eine Bewertung von 6 - Okay" "
28 von insgesamt 443 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
20 von insgesamt 443 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,4/10

Sauberkeit

8,8/10

Personal & Service

8,4/10

Ausstattung

8,6/10

Zustand der Unterkunft

7,8/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Bjarne

Gut: Zustand der Unterkunft
Aufenthalt von 4 Nächten im Januar 2024
Antwort von Tanya am 4. Feb. 2024
Thank you!

10/10 – Hervorragend

Romina

Mit einer Gruppe gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Sehr großzügiges Apartment mit Waschmaschine und Trockner und gut ausgestatteter Küche.
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Kind Regards, Chris Rinaudo General Manager am 31. Jan. 2024
Dear Romina,We're delighted to hear that you found our apartment very spacious and well-equipped! The inclusion of a washing machine and dryer, along with a well-equipped kitchen, is designed to enhance the convenience and comfort of your stay.If there's anything more we can do to make your time with us even better or if you have any specific preferences, please feel free to let us know. We appreciate your positive feedback and look forward to hosting you again in the future.

10/10 – Hervorragend

Haoran

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Kind Regards, Chris Rinaudo General Manager am 10. Jan. 2024
Dear Haoran,I hope this message finds you well. Thank you for choosing to stay with us and for giving us a perfect rating of 5/5. We are truly grateful for your positive feedback.Your satisfaction is our top priority, and we are thrilled that you had a fantastic experience during your stay. If there are any specific details you loved or if you have further suggestions, please feel free to share your thoughts. We value your feedback and look forward to the opportunity to welcome you back for another outstanding stay in the future.Thank you once again for staying with us!

10/10 – Hervorragend

Verena

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Kind Regards, Chris Rinaudo General Manager am 2. Jan. 2024
Dear Verena,We are delighted to receive your perfect rating! Thank you for taking the time to share your feedback and for choosing to stay with us. It's always our goal to provide a wonderful experience for our guests.If you have any specific comments or if there's anything in particular that made your stay exceptional, please feel free to share. We appreciate your positive review and look forward to the opportunity to welcome you back in the future.If there's anything more we can do for you, please don't hesitate to let us know. We strive to make each guest's stay memorable and enjoyable.

10/10 – Hervorragend

Heinrich Tobias

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Great location in the center of Brisbane, modern and comfortable apartments, friendly staff, can highly recommend. The only downside was that the room lacked a table and chairs, despite the studio apartments having a kitchen corner, so we had to eat our self prepared lunch on the floor.
Antwort von Kind Regards, Chris Rinaudo General Manager am 14. Nov. 2023
Dear Heinrich,Thank you for taking the time to share your feedback, and we're pleased to hear that you found the location great, the apartments modern and comfortable, and the staff friendly. We appreciate your recommendation.We apologize for the inconvenience regarding the lack of a table and chairs in your room. Your feedback is valuable, and we'll make sure to pass it along to the relevant team for consideration. We strive to provide a comfortable and convenient experience for our guests, and your input helps us in improving our services.If you have any other comments or suggestions, feel free to share. We appreciate your understanding, and we hope to have the opportunity to welcome you back for another positive experience in the future. Safe travels!

10/10 – Hervorragend

Michael

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Alles super
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Gavin Hocking am 10. Aug. 2023
Hi Michael, Thank you for rating us perfectly. We hope that you had a great stay with us.Kind Regards,Gavin HockingGeneral Manager

6/10 – Okay

Astrid

Mit einer Gruppe gereist
Gut: Ausstattung
Verbesserungswürdig: Sauberkeit
Wir waren für 3 Nächte im 5. OG, Tower 3 zu einer Art Innenhof. Auf den ersten Blick sieht alles sauber aus, bis man es anfasst, oder das Licht einschaltet: Es ist lediglich oberflächlich sauber. Alle Oberflächen sind staubig oder dreckig: Am Schlimmsten waren die Lüftungsauslässe, aber auch der Ventilator über dem Bett, der Tisch daneben sowie Schrankfächer etc. Im Schrank fanden wir neben Haaren Shorts vom Vorgänger. Auch auf dem Bullauge der Waschmaschine konnte ich in der Staubschicht schreiben, das Trocknersieb war ebenfalls sehr staubig. Auf der Bettwäsche waren mehrere Flecken, evtl. Stockflecken. Wir hatten nur ein Trinkglas im Zimmer und haben sofort Bescheid gegeben, aber es kam innerhalb von 3 Tagen kein Ersatz, obwohl sie es sofort liefern lassen wollten. Generell ist das Zimmer sehr duster, selbst bei strahlendem Sonnenschein draußen hat man drinnen das Gefühl von Dämmerung. Die Klimaanlage/Lüftung konnten wir kaum nutzen, da ein sehr starker Essensgeruch heraus kam, der einem die Luft nahm. Zum Glück ließ sich das Fenster kippen. Auch ansonsten war sie uns viel zu stark eingestellt und pustete direkt auf das Bett. Man hat zwar eine gut eingerichtete Küche, aber im Zimmer nur einen Stuhl für 2 Personen und keine Möglichkeit zu essen, außer im Bett. Dem Bett gegenüber hängt ein riesiger Fernseher. Das Bad mit Waschmaschine hat leider eine Fehlkonstruktion: Die Verkleidung (Schrank) lässt sich nur bei geschlossener Badtüre öffnen.
Antwort von Hotel Management am 17. Nov. 2022
Dear Astrid,A million thanks for taking the time to sharing your experience, and more importantly for giving us the chance to be your home for a couple of days.Please accept our sincere apologies for the shortfalls in meeting your expectations. We hope you will give us another chance to redeem ourselves and make it better in your next stay.Kind regards, Gavin HockingGeneral Manager

6/10 – Okay

Rhys

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 4 Nächten im Mai 2024

10/10 – Hervorragend

Josefa

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Comvenient location and clean
Aufenthalt von 2 Nächten im Mai 2024

10/10 – Hervorragend

Marc, Cochrane

Gut: Sauberkeit und Ausstattung
Nice central location but as with a few other of these kind of properties, not everything worked as expected: the internet access was inop and the dryer broken. I found out about the broken dryer too late: it was my last night, the washer was already finished. No chance to get this fixed or my clothes dry anymore before checkout. On the bright side: the hotel offered a partial refund for the missing internet access. Would I come here again? Yes. The location is perfect and I might just have had bad luck with the apartment. The front staff reacted professional and I bought a data plan from the refund they offered for the broken internet access. All is well :)
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Kind Regards, Chris Rinaudo General Manager am 28. Mai 2024
Dear Marc,Thank you for sharing your experience with us. We are glad to hear that you appreciated our central location and found our front staff to be professional in addressing your concerns.We sincerely apologize for the issues you encountered with the internet access and the dryer. We understand how inconvenient it must have been, especially discovering the broken dryer on your last night. Your feedback helps us improve, and we will ensure these issues are addressed promptly to prevent future occurrences.We are pleased that the partial refund for the internet access helped to mitigate some of the inconvenience. We are committed to providing a positive experience for our guests and appreciate your understanding and patience.Thank you for considering staying with us again. We look forward to welcoming you back and ensuring your next stay is seamless and enjoyable.

10/10 – Hervorragend

Carla

Geschäftlich gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Lovely apartments, safe complex, good amenities.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Kind Regards, Chris Rinaudo General Manager am 20. Mai 2024
Dear Carla,Thank you for taking the time to rate your recent stay with us. We appreciate your feedback, and we're glad to hear that overall, you had a positive experience.If there are any specific areas where you feel we excelled or where we could improve, we would greatly value your input. Your feedback helps us to continually enhance the quality of our services and facilities for all our guests.We hope to have the pleasure of welcoming you back in the future for another enjoyable stay.

10/10 – Hervorragend

Luke

Aufenthalt von 4 Nächten im April 2024
Antwort von Kind Regards, Chris Rinaudo General Manager am 20. Mai 2024
Dear Luke,Thank you for taking the time to rate your recent stay with us. We appreciate your feedback, and we're glad to hear that overall, you had a positive experience.If there are any specific areas where you feel we excelled or where we could improve, we would greatly value your input. Your feedback helps us to continually enhance the quality of our services and facilities for all our guests.We hope to have the pleasure of welcoming you back in the future for another enjoyable stay.

10/10 – Hervorragend

Jacinta

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 3 Nächten im April 2024
Antwort von Kind Regards, Chris Rinaudo General Manager am 23. Apr. 2024
Dear Jacinta,Thank you for taking the time to rate your recent stay with us. We appreciate your feedback, and we're glad to hear that overall, you had a positive experience.If there are any specific areas where you feel we excelled or where we could improve, we would greatly value your input. Your feedback helps us to continually enhance the quality of our services and facilities for all our guests.We hope to have the pleasure of welcoming you back in the future for another enjoyable stay.

10/10 – Hervorragend

Michael

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Easy access great views
Aufenthalt von 2 Nächten im April 2024
Antwort von Kind Regards, Chris Rinaudo General Manager am 16. Apr. 2024
Dear Michael,Thank you for taking the time to rate your recent stay with us. We appreciate your feedback, and we're glad to hear that overall, you had a positive experience.If there are any specific areas where you feel we excelled or where we could improve, we would greatly value your input. Your feedback helps us to continually enhance the quality of our services and facilities for all our guests.We hope to have the pleasure of welcoming you back in the future for another enjoyable stay.

8/10 – Gut

Timothy

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Sound proofing on the windows would make this property 5/5. Was the only let down.
Aufenthalt von 4 Nächten im April 2024
Antwort von Kind Regards, Christopher Rinaudo General Manager am 15. Apr. 2024
Dear Timothy,Thank you for your feedback. We appreciate your suggestion regarding soundproofing on the windows to enhance the overall experience of our property.Ensuring a peaceful and comfortable environment for our guests is a top priority for us, and we will certainly consider your recommendation for improving sound insulation in the rooms.Your input is invaluable to us as we strive to continuously enhance our facilities and services. If there's anything else we can do to further improve your stay or if you have any additional suggestions, please don't hesitate to reach out. We're committed to making your experience with us as enjoyable as possible.

4/10 – Schlecht

Kazuhiro

Aufenthalt von 2 Nächten im März 2024
Antwort von Kind Regards, Chris Rinaudo General Manager am 10. Apr. 2024
Dear Kazuhiro,Thank you for taking the time to rate your recent stay with us, although we regret to see that it fell below your expectations. Your feedback is valuable to us, and we would greatly appreciate any additional comments or concerns you may have had during your stay.If there are specific areas where we can improve or if there are any issues that we may have overlooked, please don't hesitate to let us know. Our aim is always to ensure that our guests have a comfortable and enjoyable experience, and we take all feedback seriously in our efforts to continually enhance our services.We hope to have the opportunity to welcome you back in the future and provide you with a more satisfactory experience.

10/10 – Hervorragend

Edna

Antwort von Kind Regards, Chris Rinaudo General Manager am 11. März 2024
Dear Edna,I hope this email finds you well.Thank you for choosing to stay with us recently. We appreciate your feedback and are glad to see that you had a positive experience during your time here. Your satisfaction is our top priority, and we're thrilled to have met your expectations.If you have any further comments or suggestions on how we can improve, please don't hesitate to reach out. Your insights are invaluable to us as we strive to continuously enhance our services.We hope to have the pleasure of welcoming you back in the near future.

4/10 – Schlecht

Lloyd

Staff not helpful. Lift stuck numerous times. Continuously ang to ask arrival time. Shower had more water outside after shower than inside.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Tanya am 22. Feb. 2024
Thank you!

10/10 – Hervorragend

Sarah

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Excellent location with walking distance to shops, dining and museum within the Southbank area Would recommend to upgrade their coffee from International Roasta and ensuring guests have enough tea coffee & sugar for their entire stay I would recommend a mirror for guests to help check the exit from parking on site due to high volume of scooters going along Boundary Street
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Tanya am 18. Feb. 2024
Thank you!

4/10 – Schlecht

Shan

Mit der Familie gereist
Gut: Ausstattung
Verbesserungswürdig: Sauberkeit
crockroach in the building, no vip wine as mentioned, not friendly for checkin and communication, ask me wait 20mins to waiting for check in
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Tanya am 18. Feb. 2024
Thank you!

10/10 – Hervorragend

Dipali

Gut: Sauberkeit und Zustand der Unterkunft
The service was amazing and the studio appt had everything we needed.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Tanya am 8. Feb. 2024
Thank you!

10/10 – Hervorragend

Kerrie

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Kind Regards, Chris Rinaudo General Manager am 6. Feb. 2024
Dear Kerrie,Thank you for your rating! We greatly appreciate your positive feedback and are delighted to hear that you had an enjoyable experience with us. Your satisfaction is our top priority, and we're thrilled that we could meet your expectations. If there is anything else we can do to further enhance your stay or if you have any additional feedback to share, please feel free to reach out. We look forward to welcoming you back for another fantastic stay in the future!

4/10 – Schlecht

Craig

Gut: Ausstattung
Blinds missing in room and no curtains - constantly in view of the block accross the way. Room was for the most part clean , although certain areas had been missed (eg there was someones contact lenses and empty packets in the medicine cabinet). Did not honor benefits listed - was told free self parking meant i was free to go find parking by myself, just not in the properties car park. They did after being challenged on this give visitors pass, but wine not given. Staff were very friendly throughout. Not sure if it is an error on expedias side that this is offered.
Aufenthalt von 13 Nächten im Januar 2024
Antwort von Tanya am 8. Feb. 2024
Thank you for your feedback.

10/10 – Hervorragend

Alick

Aufenthalt von 4 Nächten im Januar 2024
Antwort von Kind Regards, Chris Rinaudo General Manager am 31. Jan. 2024
Dear Alick,We're thrilled to receive a perfect rating! Thank you so much for taking the time to share your positive feedback. We're delighted that your experience with us met or exceeded your expectations. If there's anything specific that stood out during your stay or if you have any suggestions for improvement, please feel free to share. We look forward to the opportunity to welcome you back and provide another exceptional experience in the future.

8/10 – Gut

Scott

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Excellent stay. We had an issue with the fridge in our apartment and this was handled promptly
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Kind Regards, Chris Rinaudo General Manager am 29. Jan. 2024
Dear Scott,Thank you for sharing your feedback about your recent stay. We're thrilled to hear that you had an excellent stay with us.We appreciate your understanding and patience regarding the issue with the fridge, and we're pleased that it was handled promptly. Our team is committed to providing the best possible experience for our guests, and we're glad we could resolve the matter efficiently for you.If there's anything else you'd like to share or if there are specific details you'd like us to consider, please feel free to let us know. We value your feedback and hope to have the opportunity to welcome you back for another enjoyable stay.Thank you for choosing to stay with us.

8/10 – Gut

Mitchell

Mit der Familie und kleinen Kindern gereist, Geschäftlich gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Convenient easy to get around close to everything will stay again. Also price was great for what you got.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Kind Regards, Chris Rinaudo General Manager am 29. Jan. 2024
Dear Mitchell,Thank you for sharing your positive feedback about your recent stay. We're delighted to hear that you found our location convenient and easy to get around, and that it was close to everything you needed. We're also pleased that you found the price great for the value you received.If there's anything specific you enjoyed or if you have any preferences for your next visit, please feel free to let us know. We value your feedback and appreciate your choice to stay with us.Thank you for choosing our accommodation, and we look forward to hosting you again on your next visit.

10/10 – Hervorragend

Susanne

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Right in the middle of the city but away from the hustle and bustle. Perfect for a short break away.
Aufenthalt von 4 Nächten im Januar 2024
Antwort von Kind Regards, Chris Rinaudo General Manager am 29. Jan. 2024
Dear Susanne,Thank you for sharing your positive feedback about your recent stay. We're delighted to hear that you enjoyed our central location while still being away from the hustle and bustle. It's wonderful to know that our setting was perfect for your short break away.If there's anything specific you enjoyed or if you have any preferences for your next visit, please feel free to let us know. We value your feedback and appreciate your choice to stay with us.Thank you for choosing our accommodation, and we look forward to hosting you again for another relaxing break.

8/10 – Gut

William

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Tanya am 4. Feb. 2024
Thank you!

6/10 – Okay

Christian

Mit der Familie gereist
Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Ausstattung
Great location to the city and convenient access to the markets. Would rate higher, however, there was no WiFi during our entire stay. This was particularly important for travelers and the reason why the hotel was selected.
Aufenthalt von 5 Nächten im Januar 2024
Antwort von Kind Regards, Chris Rinaudo General Manager am 29. Jan. 2024
Dear Christian,Thank you for taking the time to provide feedback about your recent stay. We're pleased to hear that you found our location great and convenient, especially for access to the markets.However, we sincerely apologize for the inconvenience caused by the lack of WiFi during your entire stay. We understand the importance of reliable internet access, especially for travelers, and we regret falling short in this regard. Please be assured that we are investigating the issue and taking steps to ensure such disruptions do not happen in the future.If there's anything else you'd like to share or if there are specific details you'd like us to consider, please feel free to let us know. We appreciate your understanding and hope to have the opportunity to welcome you back for an improved experience.Thank you for choosing to stay with us.

8/10 – Gut

Justin

Gut: Sauberkeit
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Kind Regards, Chris Rinaudo General Manager am 23. Jan. 2024
Dear Justin,I trust this message finds you well. We appreciate your recent stay with us and want to express our gratitude for taking the time to provide feedback.We are pleased to see that you rated your experience an 8 out of 10. Your input is invaluable to us as we continually strive to enhance our services. If there are specific details or areas where we can further improve and elevate your experience to a perfect 10, please feel free to share your thoughts.Thank you for choosing Brisbane One Apartments by CLLIX. We look forward to the opportunity to host you again and provide an even more exceptional stay in the future.

10/10 – Hervorragend

Regina

Mit der Familie gereist
Gut: Sauberkeit und Komfort des Zimmers
Aufenthalt von 8 Nächten im Dezember 2023
Antwort von Kind Regards, Chris Rinaudo General Manager am 23. Jan. 2024
Dear Regina,Thank you so much for your perfect rating! We're thrilled to hear that you had an excellent experience during your stay. Your satisfaction is our top priority, and we appreciate your positive feedback.If there's anything specific that made your stay exceptional or any suggestions you have for future improvements, please feel free to let us know. We look forward to the opportunity to welcome you back for another wonderful stay.Thank you for choosing to stay with us!

6/10 – Okay

Verifizierter Reisender

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit
Kitchen utensils were a little limited. Having one key access to the apartment which I need to share with my partner was rather inconvenient at times.
Aufenthalt von 14 Nächten im Dezember 2023
Antwort von Kind Regards, Chris Rinaudo General Manager am 19. Jan. 2024
Dear Sheau Fang Low,Thank you for sharing your feedback with us. We appreciate your insights regarding the limited kitchen utensils and the inconvenience of having a single key access to the apartment, shared with your partner.Your comments are valuable, and we will certainly review the availability of kitchen utensils to ensure a more comprehensive selection for our guests. Additionally, we will explore options to address the inconvenience related to the single-key access.We apologize for any inconvenience caused during your stay and appreciate your understanding. If you have any further suggestions or specific details you'd like to share, please feel free to reach out directly. We value your input and are committed to continually improving our services.We hope to have the opportunity to welcome you back for an enhanced experience in the future.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit und Komfort des Zimmers
Aufenthalt von 12 Nächten im Dezember 2023
Antwort von Kind Regards, Chris Rinaudo General Manager am 16. Jan. 2024
Dear Valued Guest,Thank you for taking the time to provide feedback on your recent stay at Brisbane One Apartments by CLLIX. We appreciate your input and are pleased to learn that your overall experience earned an 8/10 rating.We value your feedback, and if there are specific areas where we could have improved to make your stay even better, we would love to hear your suggestions. Your insights are instrumental in our ongoing efforts to enhance the quality of our services.If your travels bring you back to the area, we hope to have the pleasure of welcoming you again and ensuring a more seamless and enjoyable stay.Thank you for choosing Brisbane One Apartments by CLLIX as your accommodation. We look forward to the opportunity to serve you in the future.

10/10 – Hervorragend

Annilise, Huntington Beach

Gut: Ausstattung
Easy location from which to navigate many places in the city. Hotel staff at reception were very helpful in solving several problems. Having a washer and dryer in the unit was extremely helpful.
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Kind Regards, Chris Rinaudo General Manager am 16. Jan. 2024
Dear Annilise,Thank you for taking the time to share your positive experience at Brisbane One Apartments by CLLIX. We are thrilled to hear that our location made it easy for you to navigate the city, and that you found our reception staff to be helpful in resolving any issues.It's wonderful to know that the inclusion of a washer and dryer in your unit added convenience to your stay. We strive to provide amenities that make our guests' experiences enjoyable and hassle-free.Receiving a perfect 5/5 rating from you is truly gratifying. We appreciate your feedback and are delighted that we could contribute to making your stay exceptional.Should you ever return to the city, we look forward to the opportunity of hosting you again and providing another wonderful experience.Thank you for choosing Brisbane One Apartments by CLLIX as your accommodation.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit und Komfort des Zimmers
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Chris am 15. Jan. 2024
Hi Guest,Thank you so much for the outstanding 5 out of 5 rating! We are truly delighted to hear that your experience at our hotel was nothing short of exceptional. If you have any specific highlights or if there's anything you would like to share about your stay, we would love to hear more. Your feedback is invaluable to us and helps us ensure that we consistently meet the expectations of our guests.Once again, thank you for choosing us, and we look forward to the pleasure of hosting you again in the future.Kind Regards,Chris RinaudoGeneral Manager

10/10 – Hervorragend

Constantine, Grey Lynn

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
The best thing I can say about Brisbane One is the friendliness and helpfulness of the staff. We had a couple of minor issues with the apartment we checked into, and given the holidays it was hard to get things fixed so they moved us into another apartment. The reception staff couldn't have been more helpful and they made what could have been a disappointing stay into something positive. The room was great, with a good kitchen and bathroom, and comfortable bed. Really good location, walkable to the CBD and all that the Southbank of Brisbane has to offer.
Aufenthalt von 10 Nächten im Dezember 2023
Antwort von Kind Regards, Chris Rinaudo General Manager am 12. Jan. 2024
Dear Constantine,Thank you for sharing your positive experience at Brisbane One. We're delighted to hear that the friendliness and helpfulness of our staff stood out during your stay. We understand that minor issues can occur, and we appreciate your understanding during the holiday period.It's wonderful to know that our reception staff went above and beyond to ensure your satisfaction by promptly addressing your concerns and facilitating a move to another apartment. We strive to make every guest's stay enjoyable, and your feedback reinforces our commitment to providing excellent service.We're pleased that you found the room amenities, including the kitchen and bathroom, to be to your liking. Additionally, it's great to hear that the central location allowed you to explore the CBD and the vibrant Southbank of Brisbane easily.We appreciate your kind words, and we look forward to the opportunity to welcome you back on your future visits to Brisbane.

2/10 – Ungenügend

Milia

Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit
Aufenthalt von 27 Nächten im Dezember 2023
Antwort von Kind Regards, Chris Rinaudo General Manager am 10. Jan. 2024
Dear Milia,I hope this message finds you well. Thank you for staying with us and taking the time to provide a rating of 2/10. We appreciate your feedback, and we sincerely apologize if your experience did not meet your expectations.Your satisfaction is important to us, and we would like to learn more about your specific concerns to address them effectively. If you have any details or suggestions you would like to share, please feel free to provide additional information. We are committed to improving our services based on valuable guest feedback.Thank you for choosing to stay with us, and we hope to have the opportunity to make amends and provide a better experience in the future.

10/10 – Hervorragend

Julie

Aufenthalt von 7 Nächten im Dezember 2023
Antwort von Kind Regards, Chris Rinaudo General Manager am 10. Jan. 2024
Dear Julie,I hope this message finds you well. Thank you for choosing to stay with us and for giving us a perfect rating of 5/5. We are truly grateful for your positive feedback.Your satisfaction is our top priority, and we are thrilled that you had a fantastic experience during your stay. If there are any specific details you loved or if you have further suggestions, please feel free to share your thoughts. We value your feedback and look forward to the opportunity to welcome you back for another outstanding stay in the future.Thank you once again for staying with us!

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit
Okay option
Location is good Building is quite new Bed/mattress is not comfortable Curtain is not fit So no privacy from the twin tower less than 5 meters away
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Kind Regards, Chris Rinaudo General Manager am 2. Jan. 2024
Dear Valued Guest,Thank you for taking the time to share your thoughts about your recent stay at our hotel. We appreciate your feedback, and we are glad to hear that you found the location favorable and that the building is relatively new.We apologize for any discomfort you experienced with the bed/mattress and the curtains. Your comments are valuable, and we will certainly look into ways to enhance the comfort and privacy aspects of our rooms. Our goal is to provide a satisfying and enjoyable stay for our guests, and your input helps us identify areas for improvement.If there are any specific details you would like to share regarding your experience or if you have additional suggestions, please feel free to reach out to us directly. We want to ensure that your concerns are addressed and that you have a positive experience during your future visits.Once again, thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back and provide an improved experience.

10/10 – Hervorragend

Lori

Gut: Sauberkeit und Zustand der Unterkunft
Amazing hotel
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Kind Regards, Chris Rinaudo General Manager am 2. Jan. 2024
Dear Lori,We are delighted to receive your perfect rating! Thank you for taking the time to share your feedback and for choosing to stay with us. It's always our goal to provide a wonderful experience for our guests.If you have any specific comments or if there's anything in particular that made your stay exceptional, please feel free to share. We appreciate your positive review and look forward to the opportunity to welcome you back in the future.If there's anything more we can do for you, please don't hesitate to let us know. We strive to make each guest's stay memorable and enjoyable.

8/10 – Gut

Brajesh

Mit der Familie gereist
Gut: Ausstattung und Zustand der Unterkunft
Best location near public transport, restaurants and parks.
Aufenthalt von 13 Nächten im Dezember 2023
Antwort von Kind Regards, Chris Rinaudo General Manager am 31. Jan. 2024
Dear Brajesh,Thank you for highlighting the positive aspects of our location! We're delighted to know that our hotel is situated in the best location, offering proximity to public transport, restaurants, and parks. Your feedback is truly appreciated, and we look forward to providing you with an outstanding experience during your stay. Should you have any specific preferences or requests, please don't hesitate to let us know. We aim to make your time with us both convenient and enjoyable.

10/10 – Hervorragend

Joel

Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Kind Regards, Chris Rinaudo General Manager am 16. Jan. 2024
Dear Joel,Thank you so much for taking the time to provide us with a perfect 5/5 rating! We are thrilled to hear that your stay at Brisbane One Apartment by CLLIX met or exceeded your expectations.Your positive feedback is greatly appreciated, and it motivates our team to continue delivering exceptional service. If there are specific aspects of your stay that you particularly enjoyed or any team members who made a significant impact, we would love to hear more about it.It was our pleasure to have you as our guest, and we look forward to welcoming you back to Brisbane One Apartment by CLLIX for another outstanding experience in the future.If there is anything you need or any special preferences you have for your next visit, please feel free to let us know. Your satisfaction is our priority.Once again, thank you for choosing Brisbane One Apartment by CLLIX.

8/10 – Gut

Lianne

Mit der Familie gereist
Gut: Sauberkeit und Komfort des Zimmers
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Chris am 26. Dez. 2023
Hi Lianne,It sounds like your experience was quite positive overall! If there were any specific areas that you feel could be improved to turn that 8 into a 10 next time, I'd love to hear your thoughts. Your feedback is invaluable in helping us continually enhance our guests' experiences.Kind Regards, Chris Rinaudo General Manager

10/10 – Hervorragend

Victoria

Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Kind Regards, Chris Rinaudo General Manager am 10. Jan. 2024
Dear Vic,Thank you for awarding us a perfect 5/5 rating. We are delighted to learn that your experience met or exceeded your expectations. It is our goal to provide excellent service, and your positive feedback is truly appreciated.Should your travels bring you back to our area, we would be honored to welcome you again and continue to provide you with the outstanding service you deserve.Thank you for choosing Brisbane One Apartments by CLLIX.

10/10 – Hervorragend

Gemma

Mit der Familie gereist
Gut: Sauberkeit und Komfort des Zimmers
I love this place!
The Wi-Fi worked well for work and everything was as advertised! I thoroughly enjoyed my stay and would highly recommend to anyone travelling alone, as a couple or as a family! I am really sad to leave.
The pool
The second bedroom
The view
Aufenthalt von 18 Nächten im November 2023
Antwort von Chris am 26. Dez. 2023
Hi Gemma,It's fantastic to hear that you had a wonderful experience during your stay! I'm thrilled that the Wi-Fi suited your needs and that everything met your expectations. Your recommendation means a lot, and we're delighted to have provided a great experience for solo travelers, couples, and families alike. We'll be more than happy to welcome you back whenever you're in the area again. Thank you for choosing us, and we hope your future travels are just as enjoyable!Kind Regards, Chris Rinaudo General Manager

6/10 – Okay

Mark

Gut: Sauberkeit und Ausstattung
Verbesserungswürdig: Zustand der Unterkunft
Although it was a studio is basically a bed with not much room. It ajoined another studio with a common door so that every time it opened it sounded like someone was entring my apartment. Plus those in the other studio were noisy on Friday night coming in and out at 1am. Could hear their conversations. Yeah it was a cheap night but much prefer pay a little extra for quite
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Chris am 18. Dez. 2023
Hi Mark, I apologize for the inconvenience you experienced during your stay. Your feedback regarding the noise from the adjoining studio and the disturbance caused by the shared door is important. We strive to provide a comfortable and peaceful environment for all our guests, and it's regrettable that this aspect fell short during your visit. We'll review this concern to ensure a more enjoyable experience for future guests. Your insights are truly valuable, and we appreciate your understanding. Should you consider staying with us again, please let us know in advance, and we'll ensure a more suitable arrangement for a peaceful stay. Thank you for sharing your experience with us.Kind Regards, Chris Rinaudo General Manager

10/10 – Hervorragend

Karen

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Was a great property to stay at. Walking distance to shops and restaurants. Would definitely stay again.
Aufenthalt von 4 Nächten im Dezember 2023
Antwort von Karen am 18. Dez. 2023
Hi KarenIt's wonderful to hear that you had a great stay! Being within walking distance of shops and restaurants definitely adds to the convenience. We're thrilled that you enjoyed your time here and that you'd consider staying again in the future. We look forward to welcoming you back!Kind Regards, Chris Rinaudo General Manager

8/10 – Gut

Adam

Gut: Sauberkeit und Zustand der Unterkunft
Antwort von Kind Regards, Chris Rinaudo General Manager am 5. Feb. 2024
Dear Adam,Thank you for taking the time to share your rating following your recent stay. We appreciate your feedback and are pleased to see that your overall experience was positive.If there are specific areas where we can further improve or if you have additional comments to share, please feel free to let us know. Your satisfaction is important to us, and we value the opportunity to enhance our services.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.

10/10 – Hervorragend

Tracey

Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Chris am 18. Dez. 2023
Hi Tracey,Thank you so much for your wonderful rating. We're thrilled that despite some challenges, you still found your experience worthy of a top score. Your feedback means a lot to us, and we're continuously working to ensure an even better stay for our guests in the future. If there's anything else we can do to enhance your experience next time, please let us know. We look forward to welcoming you back!Kind Regards, Chris Rinaudo General Manager

6/10 – Okay

Nuti

Mit einer Gruppe gereist
Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Ausstattung
Apartment was beautiful but the AC does not reach the rooms and the fans do nothing for the heat that comes in through the windows even with the blinds pulled down. The WIFI was very spotty and we had trouble connecting laptops for work assignments or even the smart TV to watch anything.
Aufenthalt von 4 Nächten im November 2023
Antwort von Chris am 18. Dez. 2023
Hi Nuti,I'm glad to hear you found the apartment beautiful, but I'm sorry to learn about the issues you faced with the air conditioning and the Wi-Fi. Your comfort and convenience are essential to us, and it's disappointing that the AC didn't reach the rooms effectively and that the fans weren't helpful in mitigating the heat. Additionally, spotty Wi-Fi can be incredibly frustrating, especially when trying to complete work assignments or enjoy entertainment.We'll investigate and address these concerns promptly to ensure a more comfortable and seamless experience for our guests in the future. Please accept our apologies for the inconvenience caused during your stay. If you plan on staying with us again, please let us know in advance so that we can ensure these issues are resolved, allowing for a more enjoyable and productive visit. Thank you for bringing these matters to our attention. Kind Regards, Chris Rinaudo General Manager