Fassade der Unterkunft

Bewertungen von Preston Park Hotel

3 out of 5
Preston Park Hotel
216 Preston Road, Brighton, England

Bewertungen

6,4
96 von insgesamt 681 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
195 von insgesamt 681 Gästebewertungen haben eine Bewertung von 8 - Gut" "
198 von insgesamt 681 Gästebewertungen haben eine Bewertung von 6 - Okay" "
107 von insgesamt 681 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
85 von insgesamt 681 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7,0/10

Sauberkeit

7,2/10

Personal & Service

6,0/10

Ausstattung

5,6/10

Zustand der Unterkunft

6,0/10

Umweltfreundlichkeit

Bewertungen

4/10 – Schlecht

Wolfgang, Österreich

Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Check-Inn generell erst ab 15:00 trotz Regenwetter und Kälte. Hätte mich gerne im Zimmer frisch gemacht und trockene Wäsche angezogen. Mit dem Service das Zimmer vor 15:00h an die Hotelgäste abzugeben hätte das Hotel punkten können, ansonsten mit gar nix. Es ist ein uraltes verwinkeltes abgewohntes Stadthotel welches für maximal 1 Nächtigung geht. Sehr überhöhter Preis für die Nächtigung ohne Frühstück ! Preis/Leistungsverhältnis stimmt dort überhaupt nicht. Die Lage zur Stadt ist schlecht da viel zu weit vom Pier und Strand entfernt.
Aufenthalt von 1 Nacht im September 2018

6/10 – Okay

Felix

Gut: Sauberkeit und Personal & Service
Insgesamt in Ordnung.
Insgesamt ein okayes Hotel. Zu Fuß nur 30 Minuten zum Pier. Leider liegt das Hotel an einer stark vefahrenen Straße, so dass es aucj nachts ziemlich laut ist. Das Bett hatte auch schon bessere Tage gesehen.

10/10 – Hervorragend

Susanne, Wien

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Empfehlenswertes Hotel in günstiger Lage
Busstation direkt vorm Hotel. Bahnstation Preston Park in wenigen Minuten zu Fuß zu erreichen. Bequemes und sauberes Zimmer. Freundliches Personal.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

8/10 – Gut

Faith

Gut: Ausstattung
Had a nice weekend stay at the hotel. Staff friendly, everything I needed in the room and plenty of free parking. Like others have said, the rooms are a bit tired but still comfortable. Would certainly stay again 👍👍
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Reception am 24. Mai 2024
Dear Faith, Thank you for your recent stay with us. We are delighted to hear that our staff made an excellent impression and our other facilities were suitable for you. We look forward to welcoming you back. Kind regards, Preston Park Hotel

6/10 – Okay

Amy

Mit einer Gruppe gereist
Gut: Sauberkeit
Verbesserungswürdig: Zustand der Unterkunft
Just needs a heck of a lot of money spent on it complete refurbishment. However did the job and a good nights sleep after nearby festival! £137 a night though is crazy for the state of the place. T and coffee but no bottles of water in room which should be standard and no shop nearby or vending machines! So woke up with a headache
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Preston Park Hotel am 6. Mai 2024
Dear Amy,We are glad that you had a good sleep with us and enjoyed the festival nearby. Within a 2 minute walking distance from our hotel there is a Sainsburys and a few pubs. Also we do have a bar at the hotel where you can have some refreshments. We hope next time you are in Brighton you come over for another restful sleep.Kind regards,Preston Park Hotel

6/10 – Okay

Helen

Mit der Familie gereist
Verbesserungswürdig: Zustand der Unterkunft
The hotel is a budget hotel conveniently located, staff friendly hotel very tired facilities and decor very poor Expedia awful would never book through them again. Misleading and unprofessional and appalling customer service
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Preston Park Hotel am 6. Mai 2024
Dear Helen,Thank you for highlighting our convenient location and thank you for your nice words about our staff. We are looking forward of hosting you back again.Kind regards,Preston Park Hotel

6/10 – Okay

David

Gut: Personal & Service
Aufenthalt von 1 Nacht im April 2024
Antwort von Preston Park Hotel am 3. Mai 2024
Dear David,Thank you for staying with us.Kind regards,Preston Park Hotel

10/10 – Hervorragend

Gary

Gut: Ausstattung
Freiendly staff and helpful enjoyed my short stay
Aufenthalt von 1 Nacht im April 2024
Antwort von Reception am 27. Apr. 2024
Dear Gary, Thank you for finding the time to leave your feedback. We are glad to hear that you had a good experience with us. We look forward of welcoming you back again. Kind regards, Preston Park Hotel

6/10 – Okay

Keir

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
The staff were friendly and welcoming. The room facilities were clean and in working order, but some elements of the hotel were dated and shabby. Beware......the website boasts a restaurant with an extensive menu. This facility was, apparently, withdrawn some years ago and on ly a continental breakfast is now available. The availability of dinner was a key reason for booking into the hotel, so we were disappointed and placed at a severe inconvenience upon arrival.
Aufenthalt von 2 Nächten im April 2024

4/10 – Schlecht

Dan

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Preston Park Hotel am 14. Apr. 2024
Dear Dan,Thank you for your feedback.Kind regards,

6/10 – Okay

Julie

Mit dem Partner gereist
Gut: Personal & Service
Sorry to say this but the beds were terrible. I was there for 4 nights was meant to be 5, but the mattress was very old springs broke I think… The breakfast was not very appealing or cost friendly. In it’s favour It was very reasonable priced and all staff where lovely clean bedding and towels. Thank you.
Aufenthalt von 5 Nächten im März 2024
Antwort von Preston Park Hotel am 7. Apr. 2024
Dear Julie,We are sorry to hear that the bed felt uncomfortable to you. We regret that you didnt let us know about that during your in-house settle, so we would have the chance to improve your stay. Thank you for your lovely words about our staff, they will appreciate it. We have the hope of hosting you again.Kind regards,Preston Park Hotel

8/10 – Gut

Allen

Aufenthalt von 2 Nächten im März 2024
Antwort von Preston Park Hotel am 20. Apr. 2024
Dear Allen,We were glad to have you with us. Hope hosting you back again on your next trip to Brighton.Kind regards,Preston Park hotel

2/10 – Ungenügend

Raymond

Verbesserungswürdig: Zustand der Unterkunft
There was a wooden door l- basically they book out family adjoining rooms to two sets of complete strangers meaning you can hear everything going in and you don’t necessarily feel safe. They should show this in the first place but you don’t find out until you’ve arrived in the city. The shower was lacking power. Should be clear these adjoining rooms are for two groups in the same family (not compete strangers) as they had no spare rooms available. Cheap and nasty- friendly staff but poorly trained and obs impervious and of limited help!
Aufenthalt von 2 Nächten im März 2024
Antwort von Preston Park Hotel am 1. Apr. 2024
Dear Raymond,Thank you for taking the time to write the review. We are sorry to hear that your stay didnt meet your expectations. The room you mentioned has a shared door with another room in case a family with children would come. Both rooms, however, have locks on the inside of the door, which prevents access from the adjoining room. These type of rooms are not uncommon in other hotels.Despite the hotel being at near capacity, you declined when our staff offered to relocate you to another room. We do hope to have the opportunity to provide a more pleasant stay for you on your next visit to Brighton. Kind regards, Preston Park Hotel

6/10 – Okay

Janice

Gut: Sauberkeit, Personal & Service und Ausstattung
We arrived late but there was a lovely lady on duty yo welcome us. The room was large and was very clean but the bed was lumpy. The room looked like it had been recently painted,plenty of tea and coffee. the bathroom very dated but it was clean and had a large iron bath. Plenty of hot water. They advertised a continental breakfast was available but we didn’t dine in the hotel as we were to go yo a funeral and so we stayed in the room as later as possible and went to Costa Coffee about 50yards away for something to eat and coffee.
Aufenthalt von 1 Nacht im März 2024
Antwort von Preston Park Hotel am 20. März 2024
Dear Janice,thank you for your nice words. We are glad that your stay with us was comfortable. We are sorry to hear about your loss. We are sending you our condolences. Kindly,Preston Park Hotel

10/10 – Hervorragend

Neil

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Quick and easy check in. Free parking and convenient for buses into town.
Aufenthalt von 1 Nacht im März 2024
Antwort von Preston Park Hotel am 17. März 2024
Dear Neil,Your words are pleasing to our ears, thank you. We are glad that your stay with us was comfortable and, indeed, free parking is a nice bonus.Please, don t hesitate to come and stay with us on your next trip to this area.Kindly regards,Preston Park Hotel

10/10 – Hervorragend

Paul

Mit dem Partner gereist
Gut: Personal & Service
The hotel is tired and in need of renovation but it is still comfortable and convenient with good size rooms and friendly staff.
Aufenthalt von 7 Nächten im März 2024
Antwort von The Team am 11. März 2024
We are happy that you had a comfortable stay and look forward to hosting you here on your next visit.

8/10 – Gut

Shobha

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Easy to access and good value.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Preston Park Hotel am 4. März 2024
Dear Shobha,thank you for staying with us. We are looking forward to hosting you again.Kind regards,Preston Park Hotel

4/10 – Schlecht

Andrew

I’ve stayed in past at Preston Park Hotel was really nice clean place, this time was in really poor condition & is in need of a good Refurb & redecorating, I struggled up the stairs to then be confronted with a key that was not a snug fit to the lock, took a couple of minutes to get into my room, The English female member of staff that checked me in wasn’t particularly joyful but miserable to be honest, The Ukrainian lady member of staff, was more joyful friendly & talkative on the late shift,
Aufenthalt von 1 Nacht im Januar 2024

10/10 – Hervorragend

James

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Preston Park Hotel am 17. Jan. 2024
Dear James,we are glad that you enjoyed your stay with us. We hope youll stop by again soon.Kind regards,Preston Park Hotel

10/10 – Hervorragend

Aryana

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Preston Park Hotel am 30. Jan. 2024
Dear Aryana,thank you for your review. We hope hosting you again.Kind regards,Preston Park Hotel

4/10 – Schlecht

Kate

Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023

2/10 – Ungenügend

John

Our room was absolutely freezing cold. Couldn’t have a bath or shower because it was so cold we had to use 2 other blankets on the bed
Aufenthalt von 1 Nacht im November 2023
Antwort von Manager am 28. Nov. 2023
Dear Guest, we are sorry your did not feel warm enough on your stay. The heating in the room was fully on and I am glad you had the extra blankets for your comfort. We did offer you a extra portable heater if you needed but you did not confirm this with reception, so we apologise about that. It is important that we make our guests as comfortable as possible and are sorry we failed to do so on this this occasion.RegardsS ToumiGeneral Manager

2/10 – Ungenügend

Edward

Aufenthalt von 1 Nacht im November 2023

4/10 – Schlecht

Johann

No hot water and heating available for 2 days
Aufenthalt von 4 Nächten im Oktober 2023

4/10 – Schlecht

Steven

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Didn't read reviews before booking in a hurry because it was in a convenient location. Experienced some of the poor conditions that others have shared but as I was staying for one night only and the room was clean and bed comfy the rest of the place didn't feature prominently. It is ramshackle, eccentric and needs a good refurbishment. Wouldn't stay there again.
Aufenthalt von 1 Nacht im September 2023

8/10 – Gut

Malcolm

Mit dem Partner gereist
Friendly helpful staff. On-site parking.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Reception am 16. Okt. 2023
Thanks for staying with us. We appreciate your feedback!

4/10 – Schlecht

Ian

Verbesserungswürdig: Zustand der Unterkunft
Save yourself the pain.
In the three days that I stayed there was NO hot water. I was continually advised by the staff that the water had *just* been fixed by plumbers. At no point (other than boiling a kettle) was the hot water warm enough to bath a baby.
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Reception am 11. Okt. 2023
Dear GuestWe are very sorry that it happened.Our boiler broke down and plumber did everything possible to fix it.In your review you forgot to say that you received a refund as our apology.

6/10 – Okay

Tin Shing

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Sound proof between rooms are poor
Aufenthalt von 1 Nacht im September 2023

10/10 – Hervorragend

James

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im September 2023

6/10 – Okay

Shaun

Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Ausstattung
2 members of staff seemed annoyed that 1 we needed a new remote and later I'd forgotten my key! we only stayed for the parking. Shame that they haven't kept it nice.
Aufenthalt von 1 Nacht im Juli 2023

2/10 – Ungenügend

Callan

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very disappointed for 1 night @ £120.00
Firsty the room was cold & had a dampness pressence within the room. The ceiling in the bathroom was leaking & a puddle occurred near the bathroom sink. The room had a ln electric heater which had no guards ob the sides, meaning the heating elements were exposed. If children were to insert there hands into the heater, they would have severe injuries. Finally, when asking for a "couple" of pillows when finally checking in at 18.00pm, the reaction was very abrupt & not in a friendly manner! QUOTE: How many do you actually want. Upon checking out at approx 10.35am wasnt even asked how me & my sons stay was. If i had bern asked i would of relayed this back to them - Infact I would of requested a full refund..
Leaking bathroom ceiling
Exposed electric fire
Aufenthalt von 1 Nacht im September 2023

2/10 – Ungenügend

Ehsan

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very disappointing
You need to inform people that the hotel is very old and is a basically run down. I demand my money to paid back. I'm talking to my lawyer to find out means to get compensated. I got sick due to heat and lack of air circulation. I was forced to change 4 rooms during my 6 days stay at the hotel. Ver bad. Didn't expect this from hotels.com to mislead people.
Aufenthalt von 5 Nächten im September 2023

8/10 – Gut

William

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Was a traditional building, telephone style shower and bath and no lift. Friendly staff made the stay very pleasant.
Aufenthalt von 1 Nacht im September 2023

6/10 – Okay

Naomi

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Fine
We booked this hotel as it was close to the venue of the wedding we were attending. Our stay was absolutely fine, as we weren’t there for very long but the hotel is old and could do with a revamp.
Aufenthalt von 1 Nacht im September 2023

2/10 – Ungenügend

Verifizierter Reisender

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im September 2023

6/10 – Okay

David

Mit dem Partner gereist
Could benefit from updating, room was ok for the price. We didn’t get a chance to sample the breakfast as we left early morning. Parking available but looked limited. Lady on reception was helpful.
Aufenthalt von 1 Nacht im September 2023

6/10 – Okay

andrew

Verbesserungswürdig: Zustand der Unterkunft
Used this as a base to see family, rooms and genral decor very tired.
Aufenthalt von 2 Nächten im August 2023

10/10 – Hervorragend

ASEF

Aufenthalt von 1 Nacht im August 2023

6/10 – Okay

Peter

Aufenthalt von 1 Nacht im August 2023

10/10 – Hervorragend

lance

Aufenthalt von 1 Nacht im Mai 2023
Antwort von The Team am 15. Aug. 2023
Thank you for your positive review. Hope to welcome you again.

8/10 – Gut

Stephen

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice place
Happy with our stay, it met our requirements and it’s in a nice area, I have stayed there a few times over the years and happy to stay again
Aufenthalt von 1 Nacht im August 2023
Antwort von The Team am 15. Aug. 2023
Thank you, we are very happy we made you comfortable. Look forward to welcoming you soon

8/10 – Gut

Paul

Aufenthalt von 2 Nächten im August 2023

6/10 – Okay

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Komfort des Zimmers
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Would give it a miss!
The hotel is EXTREMELY rundown and in serious need of refurbishment. Smelt musty, staff not particularly friendly.
Aufenthalt von 1 Nacht im Juli 2023

10/10 – Hervorragend

Asef

Aufenthalt von 1 Nacht im Juli 2023

6/10 – Okay

Neil

Verbesserungswürdig: Ausstattung
Stayed 1night Room was clean and basic just what you expect for price
Aufenthalt von 1 Nacht im Juli 2023

2/10 – Ungenügend

Shelby

Mit dem Partner gereist
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
We came for the Carl cox on the beach, we paid 160 for the hotel when it clearly states outside 40pound per person, we also had a rude receptionist that we had to pay £40 for early check in when we arrived we had to sit and wait on the lobby for 40 minutes whilst waiting for our room and after paying the £40 overall wasn’t impressed, scaffold outside our bedroom window so could only open a couple of inches will not be staying here again that’s for sure
Aufenthalt von 1 Nacht im Juli 2023

8/10 – Gut

Denis

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juli 2023

2/10 – Ungenügend

Richard

Mit dem Partner gereist
Gut: Sauberkeit
Verbesserungswürdig: Zustand der Unterkunft
This hotel despite being in a convenient location was let down by the road noise, lack of facilities, food and terrible small double bed with very cheap poor mattress. The road noise was exacerbated by a window with a broken lock which prevented noise reduction and allowing a huge draft.
Aufenthalt von 2 Nächten im Juli 2023

10/10 – Hervorragend

Allanquelch

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Juli 2023