We are really sorry that you had a bad experience with us. Unfortunately as you chose a nonrefundable price we just have to follow a rules in case of no show. We also offer easy cancelation prices in case you would like to make another reservation next time, it is safer during this Covid period as you can receive refund if you are not able to come.

Thank you very much for your stay, we really appreciate your positive review. Hope to see you again!

Dear guest, thank you for your kind rating and your comments that can make us operate better. We love to hear from our guests and find out what could have made their stay more comfortable. We will work on the mentioned areas to ensure your next stay will be even more enjoyable.

Dear guest, thank you for sharing your experience with us and letting us know that you enjoyed your stay with us. We hope to see you soon!

Dear Alexander, thank you for the highest score! We will keep on hard work to make sure we will positively surprise you next time you visit too!

Dear guest, we are happy to receive such a positive feedback and even more to find out you and your family enjoyed your apartment and lovely location close to many popular amenities!

Dear guest, thank you for rating your stay with us! We feel honoured to find out your stay was 10 out of 10 and will do our best to keep up the good work and even improve! We hope to welcome you again!

Dear Leif, thank you for giving us the highest score! We appreciate it and hope to welcome you soon again.

Dear guest, thank you for rating us with a full score! We are happy you liked your apartment and all its amenities. Could you please share your room number with us - we will take care of the light, thank you for bringing this up to our attention!

Dear guest, thank you for amazing score you rated us with! We are working hard to exceed the expectations of all our guests and we are thankful for sharing your impressions with us. It is awesome to hear we have provided you with unforgettable experience staying at our apartment.

Dear Andrew, we appreciate that you took the time to rent our property and services! It is amazing to hear you liked the apartment and its amenities as well as the location close to the bus station and the city centre. We wish you had more time to spend in Bratislava so you could visit the nearby Medicka garden with delicious hot chocolate or Eurovea promenade too. As you are mentioning, the hot wave hit Bratislava in the past days and we experienced here and there outage of air-con, but it is all working now and we hope you will have a chance to come back again and have even more pleasant stay than this time!

Thank you Adela for an amazing score you gave us! We are happy we exceeded your expectations!

Dear Steven, thank you for sharing your lovely experience with us and also for bringing the matter with light to our attention. We will definitely check the bedroom in the early morning and resolve it so you can have a long relaxing sleep during your next stay with us!

Thank you Katinka for letting us know that you loved your stay, we appreciate it so much! We hope you had a safe trip back home and will visit us some tie again!

Thank you for your review and for taking the time to bring your opinion to our attention. We are sorry if your experience could have been better. We inspected the property and the only odour you could have smelled could have been odour of detergents used for general cleaning of the whole property including hallways and staircases which has been done shortly before your arrival. The building is brand new and we have never had mold, which can be proved by all the other positive reviews we are receiving from our guests. Regarding the check-in process, I would love to hear more from you. After booking the apartment, you are invited to check-in online and once you are checked-in, you are entitled to enter the apartment via 4-digit code. The whole building is key-less and there is no need to visit the reception. All checked-in guests receive access code to their email and can enter the building and apartment straight without any obstructions or queues at the reception. In case needed, our reception is only 550m or 8 minutes walk from the apartment. We hope you give us another chance so you can get the kind of excellent experience we are well known for. Ambiente Apartments

Dear Davi, thank you for leaving us such a wonderful review. We are thrilled you loved your experience with us and are happy we could contribute to your perfect stay in such a positive way. Thank you for your kind words and taking the time to share them with us. There is nothing more rewarding than a happy guest. We look forward to welcome you again!

Dear Allan, thank your for your review. We would love to hear more about what you liked while staying with us and what could have been better. Do not hesitate to contact us directly at artner@ambiente-apartments.com.

Dobry den Marian, dakujeme za Vase mile hodnotenie. Budeme sa tesit, ak Vas budeme moct opat u nas uvitat!