2/10 – Ungenügend
Simone
2. Okt. 2023
Verbesserungswürdig: Personal & Service
room was lovely.On arrival he said key inside & walked off. no info or welcome pack just map of site.Googled bus times & asked him where to wait. Said he said there are no buses.Being in a black spot with no signal I was stuck. No offer to phone and book a taxi So did a long walk into town on crutches. I have osteoporosis & Avascular Necrosis of l.hip,why I’m in pain &can’t weight bear.waiting for a wheelchair &surgery. This was my 1st solo trip since b4 2wks in hospital &my partner got me a taxi all the way there The walking increased pain &had to keep stopping.I’d forgotten phone charger &lead & reading glasses (have chronic memory loss) he reluctantly lent me a rubbish pair.TV only let you watch terrestrial channels, kept sticking on 9 and pixelating. Netflix I could only see what someone else was watching still pixelated.I have a prolapsed bladder & wear pads until surgery.couldn’t get to the bathroom in time&wet through my pads & 1side of the bed (there was a waterproof sheet underneath). I did my best to clean it with water & soap and slept on top of the single bed-didn’t wet it.Tried tourist info,library left my phone there2 charge gave me glasses from lost property!Station going home discovered had left phone!A kind soul lent me theirs Got just abuse: place is a mess,bed is wet,you slept in both (so?) and hung up.Everyone in town knows he’s very rude and mean. Def a car needed &stay somewhere else, gr8 town😉