Shangri-La Hotels and Resorts, Borneo

"Wir waren zu zweit für 9 Nachte im Shangri-La Rasa Ria bei Kota Kinabalu. Das Hotel ist ein sehr schönes und sauberes Resort. Besonders hervorzuheben, ist die freundliche und hilfsbereite Art des Hotelpersonals. Absolute Empfehlung!"

"Wahnsinnig schönes Zimmer "

"The hotel offer rooms of good size and comfort. The room and bathroom were clean and of modern design. The beds are comfortable. The room and the bathroom equipped with good amnesties. The internet is fast and worked reliably. The breakfast was good, however the evening diner unfortunately less consistent. We had a room with sea view. The windows were stained and could not be opened which ruined the view on the sundown. Opposite is the fish market. The smell can be incommoding on the pool and even penetrate the room. The hotel staff was forthcoming and attentive. "

"It was very nice."

"The hotel had already it's best days, but what counts much more is the service and guest-orientated mindset. And it is good located. "

"Super Hotel, schöner Pool, tolles Frühstücksbuffet, Essen im Restaurant "Bar and Grill" ausgezeichnet, Servicepersonal kompetent, sehr freundlich und hilfsbereit"

"Tolles Personal 😊"

"Expectations for The Empire Brunei were very high beforehand. The wording of the self-declaration on their website is: "Truly one of the finest golf, meeting and spa resorts in the Asia Pacific Region." Unfortunately, we did not find the service and quality of the hotel to be that good. We were bitterly disappointed! The service is extremely below average for a 5-star hotel. The management is clearly overwhelmed by the quality mentioned. Gold decorations are no help if basic points are not right. There is simply a lack of professionalism. "

"Tolle Unterkunft - würde ich jeder Zeit wieder buchen und empfehle es gerne weiter. Unser Zimmer war wirklich Top und scheinbar gibt es bereits renovierter Zimmer - also trotz eines älteren Zimmers waren wir, und wir haben einen hohen Standard, sehr zufrieden. Lieben Dank auch nochmals an das Recreation Team und an das tolle F&B-Team hier vor allem die Charlie, Bella und viele mehr. "