Good morning Torsten,we thank you for reviewing us.As you yourself pointed out, the dust problem was promptly fixed and the new probationary maid was not confirmed as a result of this serious deficiency.When there are difficulties, including the reception of satellite channels, simply contact the Front Desk, which will provide any information you need to use the smart TV in all rooms and be able to use one of the many streaming systems that allow you to watch all the TV channels that exist.

Wir danken Ihnen für Ihren positiven Kommentar. Wir freuen uns, Sie bei Ihrem nächsten Aufenthalt in unserem Hotel begrüßen zu dürfen

Dear Carsten,thank you so much for your review, we are gappy that you enjoyed your stay at the Hotel Roma in the heart of Bologna.We hope to have you here again with us.Kind regards.

Good morning Regina,thank you for your review, we are happy that you enjoyed your stay with us in the heart of Bologna.We hope to have you here again with us.Kind regards.

Good morning Sarah,Thank you for choosing us and for your review of your stay.Each room of the Hotel Roma is different from all the others, if you wish to return to our city we will take care of assigning you a different room.Looking forward to welcoming you again in Bologna.Kind regards,Hotel Roma in Bologna

Dear Karsten,we thank you for the review, we just wanna to clarify that it is the restaurant staff who also takes care of the bar, for this reason there was no one at your arrival as Sunday is the weekly closing day.Hoping to still have you with us, we greet you cordially.Hotel Roma in Bologna

Good morning Miss Barbara, thank you so much, we really appreciate your review. We hope to have you here soon. Best regards

Dear Julia,thank you so much for your review and your nice words, we are happy you enjoyed your stay with us in the hearft of Bologna.We hope to have you here again.Kind regards,

Dear Marijane,thank you so much for your review and your nice words, we are happy to know that you enjoyed your stay and our location in the heart of the city.We look forward to welcoming you again.Kind regards,

Dear Mike,it was a pleasure to have you in Bologna, thank you so much for your review and your nice words, we are happy to know that you enjoyed your stay in the heart of Bologna.We hope to have you here again.Kind regards,

Dear Miguel,thank you for the review and the appreciation expressed, it is for us a great recognition of the commitment, passion and dedication with which the staff performs its work every day trying to accommodate our Guests in the best possible way.We hope to have you with us again.Kind regards.

Dear Giusy,thank you so much for your kind preference to our Hotel and your review, we are happy you enjoyed your stay with us in the heart of the city.We hope to have you here again.Best regards,Hotel Roma in Bologna

Good morning Shay,thank you so much for choosing us for your stay in Bologna, we are happy to know that you enjoyed your stay with us and we hope to have you here again.Kind regards,Hotel Roma in Bologna

Dear wahhed,thank you for your review, we are happy to know that you enjoyed your stay with us.We hope to have you here again.Kind regards,Hotel Roma in Bologna

Gentilissimo Leopoldo,grazie per la recensione e le bellissime parole, siamo felici di sapere che siamo riusciti ad accoglierla al meglio, è per noi un importante riconoscimento della passione e dedizione con cui quotidianamente svolgiamo il nostro lavoro.Ci auguriamo di averla presto ancora con noi.Cordiali saluti.Hotel Roma di Bologna

Gent.ma Cristiana,La ringraziamo per le belle parole che ci ha dedicato e per aver scelto l'Hotel Roma per il Suo soggiorno, siamo felici di sapere che ha apprezzato la posizione della struttura e le sue camere.Speriamo di poterLa accogliere nuovamente nel cuore della nostra città.Cordiali saluti,

Dear Noriko,thank you for your review and the rating, we hope to have you here again.Kind regards,Hotel Roma in Bologna

Gent.ma Elena,grazie per averci recensito, speriamo di poterla accogliere nuovamente nel cuore della nostra città.Cordiali saluti.Hotel Roma in Bologna

Gentile Giuseppe,La ringraziamo per la splendida recensione e per l'ottimo voto assegnato. Ci auguriamo di riaverLa al più presto nel cuore della nostra città.Cordiali saluti,

Dear Mr. Noriko,we are glad to know that you have enjoyed your stay in Bologna, especially for our beautiful location and for our staff, that are two of our strenghts.We really hope to welcome you again as soon as possible.Best regards,

Dear Mette,thank you for the review although sincerely, since you didn't write anything, we don't understand in what we failed to satisfy you, our staff is always ready to listen to the requests of our Guests to accommodate them in the best way.

Gent.mo Antonio Gerardo,La ringraziamo per l'ottimo punteggio assegnatoci, speriamo di poterLa ospitare di nuovo nel cuore della nostra città al più presto.Cordiali saluti

Morning Mick,thank you for your review although frankly quite questionable if not outright defamatory.We are talking about the most historic hotel in Bologna, the result of the fusion of seven buildings and a tower dating back to 1400; the load-bearing walls and the constraints to which we are subject do not allow us to "shape" the structure as we please but we must respect precise limits.As was agreed until the 19th century, the rooms had high ceilings, a feature that has been preserved by us, which does not justify being a negative factor, without considering that the wall where the headboards of the beds rest is more than 4 meters, certainly our ceilings are yes high but not that high.There is a closet in the room where one can store one's clothing and suitcases; along with it is a convenient luggage rack.To describe a hotel as "tired" after it has been renovated and with some work still in progress is not exactly the most correct term; the new reception desk itself during your stay was being set up, perhaps because the new electrical system had not yet been completed and the previous one was still in operation, 48 halogen spotlights that are anything but unlit, regarding humidity there is no trace of it, yet another piece of defamatory information.Please allow us one piece of advice from now on: do not wait 2 months to leave a review, you may very well get confused with other facilities visited later and avoid harming those who passionately and honestly do their daily work.Hotel Roma in Bologna

Dear Mert,thank you for the review and your vote, we hipe to have you here with us again in the heart of the city.Kind regards,Hotel Roma in Bologna

Dear Richard,thank you so much for your review, we are happy to know that you enjoyed your stay in the heart of the city.We hope to have you here with us again.Kind regards,Hotel Roma in Bologna

Dear Aleksa,thank you for your review and for choosing us for your stay, we are happy to know that you enjoyed your stay at Hotel Roma.We always recommend that you immediately report any problems to the front desk, both to ensure that our Guests have the best possible stay and to be able to take prompt action to resolve them.Your review arrived over a week later and no communication was made to the Front Desk staff.

Dear Peter,thank you for your review, we hope to have you here again with us.Regards,Hotel Roma in Bologna

Buongiorno Teresa,grazie per la recensione e per averci scelti per il suo soggiorno nel cuore della nostra città.Ci auguriamo di averla nuovamente con noi.Cordiali saluti.Hotel Roma di Bologna

Dear Mr Jung,thanking You for the rewiew, we inform You that the room You chose was a standard single, well documented with photos on the portal, alternatively there are larger single superior or double single use rooms.We would like to point out that this is not an "old" but a "historic" building, in fact it is the result of the union of seven buildings and a tower, some dating back to the 15th century.Hoping to have you near our facility again, we offer,Best regardsHotel Rome in Bologna

Dear Frank,thank you for your review and your nice words, we hope to have you here again with us.Kind regards.

Dear Peter,thank you so much for your review, we are happy you enjoyed your stay in the heart of Bologna.Looking forward to welcoming you you again.Kind regards.

Dear Laurie,thank you so much for your review and your nice word, we are happy to know you enjoyed your stay in the heart of the city.We hope to have you here again with us.Kind regards,

Dear Maria, thank you for your review and for the score you have given us, we are happy to know that you have enjoyed your stay at Hotel Roma in Bologna. We hope to welcome you again another time.Kind regards

Dear Gordon, thank you for your review and for your nice words, we are really happy to know that you have enjoyed our location in the heart of the city center in Bologna and our rooms. We look forward to welcoming you again in our hotel. Best regards

Dear John,thgank you for your review and the rating, we are happy to know you enjoyed your stay with us in teh heart of Bologna and we hope to have you here again with us.Kind regards,

Good morning James.Thank you for reviewing us, we are happy to know you enjoyed our location in the heart of the city.We deliberately chose to keep a classic style being ours the most historic hotel in the city, rather than an ephemeral style dictated by the fashions of the moment, which is well documented by the many photos on the profile page and in the room type at the time of choosing the same.Two years ago we started a deep renovation of our hotel, which is still not completely finished, as you will have noticed during your stay.However, we would like to dwell on a not insignificant detail of the review: the air conditioning was not working.Every country has its own rules regarding air conditioning, heating and environmental protection: Italy is very attentive to these issues and there are national and local regulations that determine when and for how long heating and air conditioning systems should be put into operation.In the room the air conditioning was deactivated because required by law.

Dear Neyre,Thank you for staying at the Hotel Roma in Bologna and for the fantastic score you gave.We wait for you soon.

Dear Jan,Thank you for your great review and for the vote, we are happy to know that we were able to welcome you in the best possible way and that you enjoyed our location in the heart of Bologna.We hope to have you with us again.

Dear LInda,Thank you for staying at the Hotel Roma in Bologna and for the good score you gave.We wait for you soon.

Dear Trond, thank you for your review and the rating, we are happy to know that you have enjoyed your stay in our hotel. we hope to have you again with us in Bologna.Kind regards

Dear Torbjörn,Thank you for your great review and for the vote, we are happy to know that we were able to welcome you in the best possible way and that you enjoyed our location in the heart of Bologna.We hope to have you with us again.Kind regards,

Dear Susan,thank you for your review and kind words, we are happy to know that you enjoyed your stay in the heart of Bologna.As mentioned during your stay, the online system allows us to book a cab call instead of doing it manually at the time, unfortunately this does not guarantee a cab, but as you could see, we immediately took action to find one available.It sometimes happens that in certain time slots of intense demand or at events or fairs, there may be some difficulties, this is a service not directly managed by us.We hope to have you with us again.Best regards,

Good morning Doree,thank you for your review.Thanks to your report along with that of other Guests, we had to verify the serious shortcomings of a probationary waitress who, as a result, was not confirmed.We immediately took steps to find a new waitress who would do her job diligently and carefully.We always remember that for any eventuality or need it is always recommended to contact the Reception staff who, in her case, would have immediately changed her room.We would like to point out that ours is not an "outdated" style but rather a classic one: the Hotel Roma is the most historic hotel in Bologna and we have maintained the style that has always distinguished us rather than chasing ephemeral fashions of permanence.In addition, the style of the hotel and the rooms is amply documented both in the portals and on our website, even when choosing the type of room there are numerous photos available precisely for the purpose of showing what you are booking...

Dear Valerie,thank you so much for your review and your kind words, we are happy to know you enjoyed your stay with us in the heart of Bologna.We hope to have you here again with us.Kind regards,

Dear Manuela,thank you for choosing us for your stay in the heart of Bologna and for your vote for your stay.We would like to acknowledge some points of what you wrote as not entirely correct.The Roma is the most historic hotel in the city, born from the merger of seven buildings and a tower dating back to the 1400s, this implies that periodically renovation and conservation work must be carried out.The rooms were renovated in 2020 and 2021, the restaurant in 2022, and the common areas on the ground floor in 2023 (some works are still in progress, as you have certainly seen).Perhaps you have confused our classic style, which we expressly wanted to maintain for the typicality of our hotel by firmly opposing chasing the ephemeral fashions of the moment.Our staff was well aware of the city's issues, and as you noted we used the automatic system of finding the first available cab, which, by the way, provides a call booking system (book the cab request call, not the cab).The taxi driver should have been more honest with you and explained exactly how the service works, which, unfortunately, is not dependent on us and is not provided by us.Best regards

Dear Lars,thank you for your review, we hope to have you here again with us in the heart of the city.Kind regards.

Dear Teresa,thank you for your review and your nice words, we are happy you enjoyed your stay with us, we hope to have you here again at the Hotel Roma in the heart of Bologna.Kind regards,

Good morning Stefanie,everyone is free to make a review as they like, but giving such a low rating and no explanation is not only a detriment to the hotel, but also not constructive because it does not allow us to understand in what we have disregarded it and thus improve.We always remind our Guests that in case of need or problems, they can always turn to the front desk staff, who are always ready to offer a solution when possible, but we are not aware that you have ever turned to them, so nothing we could do.

Una recensione può essere utile in molti modi, sia per chi legge che per l'albergo che ha così modo di migliorarsi quando le osservazioni mosse sono costruttive.Un semplice voto poco può dire, se non che ha soggiornato due giorni e non ha mai espresso alcuna lamentela al personale della Reception che, di conseguenza, nulla ha potuto fare per migliorare il suo soggiorno.

Dear Catherine,thank you so much for your review and your kind words to describe your stay in Bologna.We hope to have you again with us in the heart of the city.Kind regards.