Dear Guest,Thank you for choosing our Grand Hotel Majestic “già Baglioni” during your last stay in Bologna and for taking the time to share your so positive experience with us.We are so glad to read that you enjoyed our ideal location, at walking distance from all main sightseeing. With reference to your so kind words spent for the staff and the Restaurant's service, I would like to thank you. I will share your so positive comment with all the members of the staff, who I am sure will be honoured and at the same time encouraged by your remarks.All the staff of Grand Hotel Majestic look forward to welcoming you once again in the next future and I remain with, Kindest regards, Tiberio BiondiGeneral Manager Grand Hotel Majestic "già Baglioni"

Dear Customer, Thank you for the preference accorded to Grand Hotel Majestic "già Baglioni" during your last stay in Bologna and for your evaluation shared on Expedia community. We hope to welcome you again soon. Best Regards Tiberio Biondi, General Manager Grand Hotel Majestic "già Baglioni"

Dear Guest, Let me thank you first of all for the preference you had for Grand Hotel Majestic “già Baglioni” during your last stay in Bologna and for taking the time to share your review on this community. We are glad to read from your very positive score that you have appreciated your stay at our property.I will be more than glad to share your feedback with all the members of the staff, who I am sure will be honoured and at the same time encouraged by your remarks. There is no better reward for our beloved job! Looking forward to welcoming you once again in the next future and I take the occasion to give you, Kindest regards, Tiberio Biondi General Manager Grand Hotel Majestic “già Baglioni”

Dear Guest, Let me thank you first of all for the preference you had for Grand Hotel Majestic “già Baglioni” during your last stay in Bologna and for taking the time to share your review on this community. We are glad to read that you have appreciated your stay at our property and our extremely friendly staff, as well as our privileged city center location.It is a pleasure to read that you highly recommend also our Restaurant “I Carracci”. I will be more than glad to share your comment with all the members of the staff, who I am sure will be honoured and at the same time encouraged by your remarks. There is no better reward for our beloved job!Looking forward to welcoming you once again in the next future and I take the occasion to give you, Kindest regards, Tiberio Biondi General Manager Grand Hotel Majestic “già Baglioni”

Dear Customer, Thank you for your preference and for your evaluation shared on Hotels.com community. We hope to welcome you again soon. Best Regards, Tiberio Biondi, General Manager Grand Hotel Majestic "già Baglioni"

Dear Guest, Let me thank you first of all for the preference you had for Grand Hotel Majestic "già Baglioni" during your last stay in Bologna and for taking the time to share your review on this community. It is a pleasure to read that everything was excellent. It is always a pleasure to receive such a positive feedback. Thank you for the very positive score; I will be more than glad to share it with all the members of the staff, who I am sure will be honoured and at the same time encouraged by your remarks. There is no better reward for our beloved job. All the staff of Grand Hotel Majestic look forward to welcoming you once again in the next future and I take the occasion to give you, Kindest regards, Tiberio Biondi General Manager Grand Hotel Majestic "già Baglioni"

Lieber Josef, Vielen Dank, dass Sie unser Hotel für Ihren Aufenthalt in Bologna gewählt haben. Es tut uns leid zu hören, dass Sie Schwierigkeiten hatten uns mit dem Auto zu erreichen. Da sich das Hotel in einer verkehrsbegrenzten Zone befindet, ist es unbedingt erforderlich, den per E-Mail zugesandten Fahranweisungen zu folgen, da wir für zwei Straßen keine Erlaubnis haben. Wir hoffen, dass Sie Ihren Aufenthalt bei uns genossen haben und freuen uns, Sie bei Ihrer nächsten Reise nach Bologna begrüßen zu dürfen. Mit freundlichen Grüßen Direktion Tiberio Biondi General Manager Grand Hotel Majestic "già Baglioni"

Dear Guest, Let me thank you for the preference you had for Grand Hotel Majestic "già Baglioni" and for sharing your experience with us. We appreciate the scores you gave regarding your stay at our property. It is always a pleasure to receive positive feedback. I will share your scores with our team, who I am certain will be encouraged by your remarks. As a member of The Leading Hotels of the World, the hotel continuously strives to meet your needs and expectation. Look forward to welcoming you once again at our property I give you, Kindest regards, Tiberio Biondi General Manager Grand Hotel Majestic "già Baglioni"

Dear Guest, Thank you for the preference accorded to Grand Hotel Majestic "già Baglioni" during your last stay in Bologna and for taking the time to share with us on Booking your so positive experience of stay. I am more than glad to read that you had enjoyed our property, you described as a wonderful one. It is a real pleasure for me to know that you also had enjoyed one of the priviligies of our Hotel, located in the heart of Bologna, at 2 walking minutes from the Main Square. I would like to kindly ask you what did not perfectly meet your expectation, since the score you gave is 4/5. All comments of our esteemed Guests are more than important for us in order to have the chance to improve day by day our belvoed work. Please do not hesitate to contact me at my private email. Look forward to hearing from you back soon, I take also the occasion to wish you great seasonal holiday. Kindest regards, Tiberio Biondi General Manager Grand Hotel Majestic "già Baglioni"

Dear Guest, Thank you for the preference accorded to Grand Hotel Majestic "già Baglioni" during your last stay in Bologna and for sharing your so positive experience with us. I am more than glad to read that you had enjoyed our privileged location, at 3 walking minutes from the main square and at a walking distance from many restaurants and bars. All the staff of Grand Hotel Majestic look forward to welcoming you once again just have the authentic source of honor of serving you with all our 5 stars luxury service. Kindest regards Tiberio Biondi General Manager Grand Hotel Majestic "già Baglioni"

Dear Michael, Thank you for the preference accorded to Grand Hotel Majestic "già Baglioni" during your last stay in Bologna and for sharing on Expedia your experience. First of all, I would like to thank you for having described your welcome as nice, with fast and easy check in. I am glad to read that the welcoming staff has explained you everything with courtesy and competence. I will share with all of them your nice comment, I am sure they will be honoured. I am happy to read you liked our location, just in the heart of Bologna. On the other hand, I am sorry you did not like our forniture, it is a real classical-venetian style. Preserving the historical value of the fantastic '800 builing in which our property takes shape, is a daily challange we want to satisfy. Looking forward to welcoming you once again at Grand Hotel Majestic "già Baglioni" Best regards, Tiberio Biondi General Manager Grand Hotel Majestic "già Baglioni"

Dear Guest, I would like to thank you for according your preference to our Grand Hotel Majestic "già Baglioni" and for sharing your so positive experience with us. We are so glad to read that you enjoyed our privileged location and our exceptional customer service. It will be my greatest honor to share your so positive review with all our staff, who I am sure will be encouraged by your remarks. Thank you also for reviewing and recommending our unique wine cellar and "I Carracci" Restaurant. It is always a pleasure to receive so positive feedback. It only remains for me to thank you once again and look forward to welcoming you in the next future, I remain with, Kindest regards, Tiberio Biondi General Manager Grand Hotel Majestic "già Baglioni"

Dear Guest, let me thank you first of all for the preference you had for our Grand Hotel Majestic "già Baglioni" and for taking the time to share your so positive experience with us. It is a real pleasure to read that you enjoyed our privileged location, just in heart of the city center. Moreover, I would like to thank you for describing our staff as a great one. I will share your so positive review with all our staff, who I am sure will be honored and at the same time encouraged by your remarks. We all look forward to welcoming you once again in the next future and I remain with, Kindest regards,Tiberio Biondi General ManagerGrand Hotel Majestic "già Baglioni"

Dear Guest, Let me thank you first of all for the preference you had for Grand Hotel Majestic "già Baglioni" during you last stay in Bologna and for taking the time to share your so positive experience. It is a real pleasure to know that everything was very nice. We are so glad to receive positive feedback. With reference to your so kind words spent for the staff, you found as good, friendly and always happy to help, I would like to thank you. I will share with all the members of our staff your feedback; I am sure they will encouraged by your remarks.All the staff look forward to welcoming you once again at our property, just to make you live another great experience. Kindest regards, Tiberio BiondiGeneral ManagerGrand Hotel Majestic "già Baglioni"

Dear Guest, Let me thank you first of all for the preference you had for the Grand Hotel Majestic "già Baglioni" and for taking the time to share your positive experience of stay with us on Expedia.com.We are so glad to read that you enjoyed the nice touch of changing the bottle of wine in room with some chocolate, after you reported that you do not drink alcohol. It is always a great pleasure to receive positive feedback.Moreover, we always strive to make our Guest live a wonderful experience trying to meet all their needs and we are very glad to know that we achieve our daily mission. We look forward to welcoming you once again in the next future and I remain with,Kindest regards, Tiberio Biondi General ManagerGrand Hotel Majestic "già Baglioni"

Dear Guest,Thank you for your positive evaluation. We hope to welcome you again at the Grand Hotel Majestic "già Baglioni" in the next future.Kindest Regards,Tiberio BiondiGeneral ManagerGrand Hotel Majestic "già Baglioni

Dear Guest, Let me thank you for the preference you had for Grand Hotel Majestic "già Baglioni" during your last in Bologna and for taking the time to share your so positive experience on Expedia.com. We are so glad to read that you loved our beautiful property. It is always a pleasure to receive so positive feedbacks. With reference to your so kind words spent for the staff, you found as a professional one, I would like to thank you. Reading that you definetely wish to come back, is the best reward of our commitment. All the staff of Grand Hotel Majestic look forward to welcoming you once again in the next future and I remain with, Kindest regards, Tiberio Biondi General ManagerGrand Hotel Majestic "già Baglioni"

Dear Guest,Thank you very much for awarding us with the best score available! We are truly pleased to learn we met your expectations and we hope to welcome you back any time soon, Kind Regards

Dear Guest, Thank you so much for your great feedback. We are elated to hear that our location met your expectations and that in general you had a positive stay. We hope to have the pleasure of welcoming you back in the near future.Best regards,

Dear Guest,Let me thank you first of all for the preference accorded to the Grand Hotel Majestic "già Baglioni" during your last stay in Bologna and for sharing your so positive experience with us. With reference to your so kind comment about the great location and service, I would like to thank you. I will share your words and scores with all the staff who I am sure will be honoured and at the same time encouraged by your remarks. We hope to welcome you again at the Grand Hotel Majestic "già Baglioni" in the next future.Kindest Regards,Tiberio BiondiGeneral ManagerGrand Hotel Majestic "già Baglioni"

Dear Guest,Thank you for taking a moment to share your wonderful impressions of your recent visit to our Grand Hotel Majestic "già Baglioni". Your glowing review is a testament to our ongoing commitment to providing exceptional experiences to all our cherished guests.We hope to have the great pleasure to welcome you back in a not too distant future, Kindest Regards

Dear Guest,Thank you for your positive evaluation. Look forward to welcoming you once again in the next future to the Grand Hotel Majestic "già Baglioni", I remain with, Kindest Regards,Tiberio BiondiGeneral ManagerGrand Hotel Majestic "già Baglioni"

Dear Guest, Thank you first of all for the preference accorded to our Grand Hotel Majestic “già Baglioni” during your last stay in Bologna and for taking the time to share your so positive feedback with us.It is a pleasure to read that you enjoyed your stay at our property, also thank to our hospitality. As a matter of fact it one of our strong points and I am more than glad to know that you experienced it. I will share your feedbacks with all the members of the staff, who I am sure will be honoured. All the staff of Grand Hotel Majestic look forward to welcoming you once again, just to make you live another great experience of stay. Kindest regards, Tiberio BiondiGeneral Manager Grand Hotel Majestic "già Baglioni"

Dear Guest, Let me thank you for the preference you had for our Grand Hotel Majestic “già Baglioni” during your last stay in Bologna and for sharing your so positive feedback with us on Expedia.com. It is a pleasure to read that you enjoyed your stay at our property, you found as a great one. With reference to the words yo spent for the staff, you described as "on point" and very attentive one, I would like to thank you. I will share your feedbacks with all the members of the staff, who I am sure will be encouraged by your remarks. Thank you also for the positive comment about the unbeatable location; as a matter of fact our Hotel is just in the heart of the city center, close to all main sightseeing. It only remains for me to thank you once again, and we all look forward to welcoming you in next future. Kindest regards, Tiberio BiondiGeneral Manager Grand Hotel Majestic "già Baglioni"

Dear Guest, I would like to thank you, first of all, for the preference you had for the Grand Hotel Majestic “già Baglioni” during your last stay in Bologna and for taking the time to share your experience. We are more than glad to read that you overall enjoyed your stay at our property. It will be a great honor for me to share your positive scores with every member of our staff who every day works with passion, commitment and professionalism to let our guests have a pleasant stay with us.On the other hand, your comment about the towels and bathrobes, allows me to clarify better a point that is very important for us. As we are very attentive and sensitive to the future of the planet, we promote sustainability practices to protect the environment. As a matter of fact, in each room there is clear note which says that if the Guests wish the towels to be changed, they have to put them on the floor. Otherwise, our staff will hang them up to be reused. Please for the next time, share your needs with the staff who could have immediately changed the towels. I can assume, considering all the good scores, that this issue did not poil your stay, and looking forward to welcoming you once again to our Grand Hotel Majestic in the next future, I remain with, Kindest regards,Tiberio Biondi General ManagerGrand Hotel Majestic “già Baglioni”

Dear Guest, Let me thank you for the preference you had for our Grand Hotel Majestic "già Baglioni" during your last stay in Bologna and for taking the time to share your so positive feedback with us on Expedia.com. We are so glad to read that you enjoyed your experience at our great Hotel. It is always a pleasure to receive positive feedbacks. With reference to your so kind comment about the service, you found as a great one, I would like to thank you. I will share your comments with all the members of the staff, who I am sure will be honoured. We hope to have the chance to welcome you once again in the future, and I remain with, Kindest regards,Tiberio Biondi General ManagerGrand Hotel Majestic "già Baglioni"

Dear Guest,Let me thank you for the preference you had for the Grand Hotel Majestic “già Baglioni” during your last stay in Bologna and for sharing your so positive feedback with us. We are more than glad to read that you enjoyed your stay at our property, you described as a beautiful and perfectly located one. With reference to your comment about the staff, you described as a friendly and professional one, I would like to thank you.It will be a great honor for me to share your positive comments and scores with every member of our staff who every day works with passion, commitment and professionalism to let our guests have a pleasant stay with us.Look forward to welcoming you once again to our Grand Hotel Majestic in the next future, I take the occasion to give you,Kindest regards,Tiberio Biondi General ManagerGrand Hotel Majestic "già Baglioni"

Dear Guest,Thank you for choosing our Grand Hotel Majestic “già Baglioni” during your last stay in Bologna and for taking the time to share your so positive experience with us.I will share your so positive score with all the members of the staff, who I am sure will be honoured and at the same time encouraged by your remarks.All the staff of Grand Hotel Majestic look forward to welcoming you once again in the next future and I remain with, Kindest regards, Tiberio BiondiGeneral Manager Grand Hotel Majestic "già Baglioni"

Dear Guest,Thank you first of all for the preference you had for Grand Hotel Majestic "già Baglioni" during your last stay in Bologna and for sharing your so positive evaluation!We hope to welcome you once again in the next future and remain with, Kindest regards,Tiberio BiondiGeneral ManagerGrand Hotel Majestic "già Baglioni"

Dear Guest, Let me thank you first of all for the preference accorded for the 6th time to Grand Hotel Majestic "già Baglioni" during your last stay in Bologna and for taking the time to share your review on this community, even if this time not so positive. As per my policy, I have deeply investigated with the staff who was working during your stay in order to better understand the issues. Concerning to the TV channel that unfortunately was not working properly, I would like to apologize as this kind of issues should not have happened, but of course I have to emphasize that the staff went above and beyond in order to fix the problem. With reference to the wardrobe in the bathroom, as you have already experienced during the past stays, all our 106 rooms are different in shape, colour and size and if informed that this peculiarity did not correspond to your likings, we could have changed it promptly. Referring to the comment about the staff, as I am not able to understand the department you are writing about, I would like to ask you some further information. As you know, I always take into highly consideration all the comments of our esteemed Guests, in order to improve day by day our beloved work, when needed. Your comment about the basin blocked, allows me to clarify that I have talked to the staff who explained that the reason why this issue happened and it seemed that you made there the laundry and the weight of the clothes made it stuck. The issue was anyway fixed. Reading the comment about the shower’s sliding door, surprised me as we were not aware of it. I agree completely with you that all these issues should not have happened in a property of our category, but I also have to inform you kindly that the staff has suggested to chance the room, and you refuse saying that it was not worth it. On my side, I want to personally apologize for the problems you had, but I have to add that the staff went out of their way in order to try to make you live the best experience possible. I hope you can consider it as an anomalous and isolated case.On the other hand, I am more than glad to read that the breakfast was great and that you described its staff as an excellent one. I will share with the breakfast staff your so positive comment; I am sure they be honoured and encouraged by your remarks. As you accorded your preference to our property for so many times during the years, I hope to can assume that all your previous stays had completely satisfied your expectation and as a matter of fact let me express that I found your last comment a little strict. Hoping that these further explanations clarified the issues, all the staff of Grand Hotel Majestic look forward to welcoming you once again in the next future, just to make you live a truly 5 star luxury experience as you lived with us in the past. I remain at your complete disposal and take the occasion to give you, Kindest regards, Tiberio Biondi General Manager Grand Hote

Dear Guest, I would like to thank you for choosing the Grand Hotel Majestic “già Baglioni” during your last stay in Bologna and for taking the time to share your so positive evaluation with us. I will share your extremely positive scores with all our personell, who works everyday with passion and knowledge. We really look forward to welcoming you in the next future and I to give you, Kindest regards, Tiberio Biondi General Manager Grand Hotel Majestic "già Baglioni"

Dear Guest, Let me thank you first of all for the preference accorded to our Grand Hotel Majestic "già Baglioni" during your last stay in Bologna and for sharing your so positive experience with us on Expedia.com community. We are so glad to read that you completely enjoyed your upgraded room and our perfectly located and beautiful property.I will share your words of appreciation with our staff, who will be honoured and encouraged by your remarks. It only remains for me to thank you once again for your so nice words of appreciation, and looking forward to welcome you once again to our property, I give you, Kindest regards, Tiberio BiondiGeneral ManagerGrand Hotel Majestic "già Baglioni"

Dear Guest,I would like to thank you first of all for the preference you had for our Grand Hotel Majestic “già Baglioni” during your last stay in Bologna and for sharing with us your experience on Expedia community.We are more than glad to read the positive comments about our property, you described as a beautiful, historic, well maintained and perfectly located one. With reference to your so kind words spent for our staff, who were " the best", and who made your stay so wonderful, I would like to thank you. I will share your comments with all the members of the personell, who I am sure will be honoured and at the same time encouraged by your remarks.It is the true value of our beloved work to read that you have already recommended our property to all your friends. All the staff look forward to welcoming you once again at our property and we take the chance to give you, Kindest regards, Tiberio BiondiGeneral Manager Grand Hotel Majestic "già Baglioni"

Dear Guest,Thank you for your choosing Grand Hotel Majestic "già Baglioni" during your last stay in Bologna and for your positive evaluation. We hope to welcome you once again in the next future, and we take the chance to give you, Kindest Regards,Tiberio BiondiGeneral ManagerGrand Hotel Majestic "già Baglioni"

Dear Guest, I would like to thank you for the preference you had for Grand Hotel Majestic "già Baglioni" during your last stay in Bologna and for taking the time to share your review with us on this community. We are so glad to read that you find our Hotel as the nicest one you have ever stayed. With reference to your so positive words spent for the staff, who treated you like a queen and who handled all your request promptly, I would like to thank you.I will share your words of appreciation with all the members of the staff, who will be honoured and encouraged by your remarks. It is a pleasure to know that you also enjoyed our precious linen sheets. Receiving so positive feedback is one of the greatest reward of our beloved work. All the staff of Grand Hotel Majestic look forward to welcoming you once again at your property in the next future and I take the chance to give you my, Kindest regards, Tiberio BiondiGeneral ManagerGrand Hotel Majestic "già Baglioni"

Dear Guest,We would like to thank you first of all for the preference you had for Grand Hotel Majestic "già Baglioni" during your last stay in Bologna and for so your positive evaluation. We hope to welcome you once again at our property in the next future and I take the chance to give you,Kindest Regards,Tiberio BiondiGeneral ManagerGrand Hotel Majestic "già Baglioni"

Dear Guest, we would like to thank you first of all for the preference you had for Grand Hotel Majestic "già Baglioni" during your last stay in Bologna and for sharing your evaluation with us! It is always a pleasure to receive positive feedbacks. All the staff of Grand Hotel Majestic look forward to welcoming you once again in the next future and I take the chance to give you,Kindest regards, Tiberio Biondi General ManagerGrand Hotel Majestic "già Baglioni"

Dear Guest, I would like to thank you for the preference you had for Grand Hotel Majestic "già Baglioni" during your last stay in Bologna and for taking the time to share your so positive experience on this community. We are so glad to read that you enjoyed our clean, quiet and perfectly located property. It is always a pleasure to receive positive feedback. With reference to your so kind words spent for the staff, you found as a helpful one, I would to thank you. I will share with pleasure your comment to all the members our staff who I am sure will be honoured and at the same time encouraged by your remarks.Thank you also for the positive comment about the cooking proposals of our Executive Chef Guglielmo Araldi who strives everyday to meet all our Guests needs.All the staff of Grand Hotel Majestic look forward to welcoming you once again in the next future to our property and I take the occasion to give you, Kindest regards, Tiberio Biondi General Manager Grand Hotel Majestic "già Baglioni"

Dear Guest, Let me thank you for the preference you had for Grand Hotel Majestic "già Baglioni" during your last stay in Bologna and for taking the time to share your feedback with us on this community. Concerning to your comment about the property and the physical room key to access the room, you found as "old fashioned", let me express my surprise. Please note that our Grand Hotel is located in a historical palace and we deliberately pursue the classic style with considerable effort, doing everything in our power to keep it that way. Probably, our style is not to your liking. I can assume, from the score you gave, that you overall had a good exprience of stay. We hope to have the chance to welcoming you once again to our property and I take the occasion to give you, Kindest regards, Tiberio Biondi General ManagerGrand Hotel Majestic "già Baglioni"