Our stay at Hotel Samara was an absolute nightmare. The service was horrendous, and the staff seemed disinterested in providing even the most basic hospitality.
The check-in experience was nothing short of disrespectful, with the management displaying a complete lack of professionalism and courtesy.
Throughout my stay, I felt neglected and ignored, with my requests for simple things like room extra bed and housekeeping falling on deaf ears. It was evident that guest satisfaction was not a priority for the hotel.
The overall condition of the hotel was dismal. The rooms were outdated, unclean, and in dire need of maintenance. The lack of attention to detail was evident in every aspect, from the worn-out furniture to the dirty carpets.
To make matters worse, the hotel's location left much to be desired, with noisy surroundings and no access to nearby attractions or amenities.
We had expected better from a hotel listed on Hotel.com, but Hotel Samara was a complete letdown. I strongly advise against booking a stay here unless you want to endure a truly terrible experience.
Save yourself the trouble and find a more welcoming and accommodating option elsewhere.