Thank you for taking the time to review your recent stay with us at the Mount Hotel. We are delighted that you enjoyed your stay and we look forward to welcoming you back again in the future. Kind regards Vicky Parry, Reception Manager

Thank you KarenIt was lovely to look after you & we cant wait to welcome you back again soon

Thank You Denise

Thankyou

Hi RahulPlease forgive me if there was any confusion. Unfortunately we dont offer air-conditioning in our rooms. This is something that we are looking into but do have to go through planning due to the Grade 2 listingThank you againWarmest regards

Thank you

Thank you Abbie

Thank you for such a lovely review. I will ensure that your comments are shared with everyone within the team

Thank you

Thank you

Thank you for taking the time to leave a review, all be it in such a manner. I am sorry to read of your disappointment & do only wished you had contacted me directly to discuss your concerns. As a family run business & a team, we take great pride in being able to act accordingly when or should an issue such as this arise. With this said, thankfully this isn't very often as you can see from many of our fantastic reviews, however we do appreciate that guests expectations do vary & as such all we ask is for the opportunity to put it right at the time. With this said, it seem from your review, that there is underlying issues or alternative motive to your review & as such please feel free to reach out to meThank you again

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Thank you

Thank you

Thank you for taking the time to leave such a lovely review. I am sorry to read your comments regarding reception & please be assured that these have been discussed with the reception manager. this is certainly out of character for us, however we appreciate that we are only as good as the last meal servedThank you again & we hope to see you soon

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Thank you

Hi AmitThank you for your review. I am sorry you felt that this visit didnt live up to expectations but do hope you afford us the opportunity to look after you again soon.Warmest regardsNeil

Hi LesleyThank you for your email & for taking the time to discuss your concerns with me. It was a pleasure to help resolve the issues & i look forward to seeing you again soonWarmest regardsNeil

Hi PamelaThank you for your review. It was lovely to look after you & we hope to see you again soonWarmest regardsNeil

Hi Paul apologies you found the roads difficult but we hope to see you again soon

Thanks for your review we appreciate your business and feedback

Thanks for your review we appreciate your business and feedback

Thanks for your review we appreciate your business and feedback

Thanks for your review we appreciate your business and feedback

Thanks for your review we appreciate your business and feedback

HI DavidThank you for your review & please accept my apologies for any shortcomings in our service. I can see that a message was sent to yourself via expedia on 24th to advise that we wouldn't be able to offer a check-in earlier than 16.30pm due to an event taking place.Thank you again & i do hope you afford us the opportunity of looking after you again in the futureWarmest regardsNeil

Hi RonaldThankyou for your review & im sorry you felt we fell short of expectations on this visit. Should you afford us the opportunity of looking after you again in the future, please don't hesitate to let us know & we will ensure a room is allocated to your likingthank you again & i hope to see you soonWarmest regardsNeil

thank you

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Hi MorvenPlease do reach out to me with further information regarding your stayWarmest regardsNeil

Thank you so much for such a lovely review. It was lovely to welcome yourself & your daughter to the hotel & we look forward to welcoming you both back again soonWarmest regardsNeil